www.swansea-itec.co.uk welcome to swansea itec induction day – 06 may 2014 helen necrews training...

www.swansea-itec.co.uk

Welcome to Swansea ITeC

Induction Day – 06 May 2014

Helen NecrewsTraining Director


Contents

• 10.00am – 12.00 pm

• Morning Session

– Introduction to Swansea ITeC– Training Agreement– Tour of Building– Health and Safety


About Us

• Established 1984• Became a limited company 1996• Provided Government Funded Training, since 1984• Commercial Training for SME’s and larger organisations• Provide ICT Products and Services to SME’s, Schools and

Government Sectors• Part of Skills Academy Wales Consortium

“The Aim of Swansea ITeC is to be regarded by all our stakeholders as their lead supplier of

ICT Products, Services and Training”


1980’s

1984: Established as an Information Technology Centre Sponsored by Local authorities and 3M UK.

Provided Youth Training

Timeline

1990’s 2000’s 2010’s

1990: Adult training starts at Swansea ITeC

1996: Local Govt. re-organisation -Management buy-out

2003: Helen Necrews and Mark Evans elected to the Board of Directors

2009: Skills Academy Wales Partnership Formed

2009: Nominated for BECTa Next Generation Learning Award, WBL

2010: Nominated for BECTa Next Generation Learning Award, for WBL - Work based learning

2014: 30 years in business


Staff & Structure

Robin GwynnManaging Director

Administration & Accounts

Training & Development

Business & IT Development

Helen NecrewsDirector of

Training

Mark EvansCommercial

Director

Tracey MaddenAdministrator

John WindsorBusiness

Development Manager

Mair HavardICT Trainer

Stella ElphickICT Trainer

Leia FeeICT Trainer

Diane WilsonEmployment

Coach

Faye ChapmanICT Trainer


Responsibilities

Child Protection – Helen Necrews

Safeguarding – Helen Necrews and Diane Wilson

Health & Safety Officer – Mark Evans

Apprenticeship & Placement Officer – John Windsor

Marketing Assistant - Martyn Gammage

Welsh Champion – Leia Fee


Training Responsibilities

Essential Skills Wales – Application of NumberLeia Fee

Essential Skills Wales – CommunicationStella Elphick

Essential Skills Wales – Information & Communication TechnologyMair Havard

Learning Assistant


Location & Geographical Spread

Based at: 250 Carmarthen Road, Swansea, SA1 1HGClose to city centre, train station and M4 corridor

Our geographical spread

encompasses Swansea,

Llanelli and NeathPlus SAW regions


Programmes

Commercial

CompTIA

Apprenticeships Traineeship (Youth)

Work Based Learning

Skill Build Adult

WorkReady

(Adults)

Re-Act

Pro-Act


Course Detail – Work Ready• Length of Programme between 4 – 12 weeks:-

– Start Date: N/A

– Occupational End Date: N/A

– End Date of Programme: N/A

Key: Progression at earliest appropriate

opportunity


Course Detail – Traineeship Level 1• Length of Programme up to 26 weeks:

– Start Date: N/A

– Occupational End Date: N/A

– End Date of Programme: N/A


Course Detail (cont’d)– Traineeship Level 1

• Qualifications we offer – 2 routes:

– Entry Level – Start IT– Level 1 - ITQ Certificate/Award for IT Users Level 1 – Level 1 - ECDL Part 1 Essentials

– Keyskills IOL & ICT– Additional qualifications can be achieved– NVQ’s – IT Users and IT Practitioner– Technical certificates


Training Agreement

WBL for Adults


Training Agreement Overview

• Equal and Diversity • Programme Information• Qualifications and Examinations• Length of Programme• Learning Process• On and Off the Job Training• Guidance and support • Absence/Sickness/Holiday

Entitlement• Funding

• Pay Conditions• Standard of Dress• Non Smoking Policy• Welfare facilities/Rest Breaks • Disciplinary and Grievance

Procedures• Complaints Procedure• Transfer to another programme• Trade Union• Security - Closed Circuit TV


I will...

I will

...

I will...

LEARNER

STAFF

Dress appropriately for the workplace

Arrive on time every day ready to learn

Remain positive and set challenges for myself

Only consume food and drink in designated areas

Show respect towards my colleagues and ITeC staff

Recycle where possible and respect the environment

Take responsibility for my learning and ask when I’m not sure

Behave in a responsible manner towards ITeC resources and equipment

Make sure that I contact ITeC before 10.00am if I am unable to attend

Only use my mobile phone, social media and non-work related websites during break times

Make sure that I contact ITeC before 8.30am if I am unable to attend

Give praise and feedback positively, constructively and appropriately

Dress appropriately for the workplace

Ensure learners are fully briefed on the day’s aims and objectives

Show respect towards my colleagues and ITeC learners

Recycle where possible and respect the environment

Only consume food and drink in designated areas

Encourage, motivate and challenge learners daily

Promote a safe and supportive environment

Arrive in class on time to greet learners

Help learners to meet their full potential

Take advantage of my learning opportunity


Absence and SicknessLearners are reminded that if they cannot attend ITeC for any reason then they need to:– Telephone ITeC with the reason, before 10:00 am– Either on the main ITeC number (01792 464561) or the freephone number

0800 083 1464 – A phone call must be made on each day of absence

Repeatedly poor attendance or lateness or failure to phone in may result in:– Learners failing to progress from the Occupational Assessment onto the

remainder of the training course. – Learners being unable to sit exams on time – Disciplinary procedures – The job centre / benefits being informed and the course terminated


DfES(Welsh Government)

• This programme is part financed by European Social Fund (ESF) through the Welsh Government (WG)

• Committed to providing a quality service

• Can be contacted if learners are not satisfied with their learning experience

• DfES is the Department for Education and Skills (within WG)


Health and Safety

Section


What is Health + Safety all about?

• Preventing people from being harmed by work or becoming ill by taking the right precautions – and providing a satisfactory working environment.

• Because health and safety at work is so important, there are rules which require all of us not to put ourselves or others in danger. The law is also there to protect the public from workplace dangers.


Legislation

• Health and Safety of Work Act 1974• The Management of Health and Safety at Works Regulations

1999• RIDDOR 1995/99/2012• COSHH 2002• Display Screen Equipment 1992• Personal Protective Equipment at Work Regulations 1992• Manual Handling Operations 1992/2002


Health and Safety At Work Act

• Health and Safety Law notices should be located in prominent areas throughout the building. Usually, there is at least one Health and Safety notice for each floor of the building.

• For more information, please consult the Health and Safety Law leaflet provided.

• Health and Safety prohibitions will be pointed out during the tour of the building


Rights and Responsibilities

The training provider has a duty of care to their learners

• Making your workplace safe and without risks to health• Ensuring plant and machinery are safe and that safe systems

of work are set and followed• Ensuring articles and substances are moved, stored and used

safely• Providing adequate welfare facilities• Giving you the information, instruction, training and

supervision necessary for your health and safety


Rights and Responsibilities

The learner has a duty of care to the themselves

• Taking reasonable care for your own health and safety and that of others who may be affected by what you do or do not do

• Co-operating with your employer on health and safety• Correctly using work items provided by your employer,

including personal protective equipment, in accordance with training or instructions

• Not interfering with or misusing anything provided for your health, safety or welfare


Safety Policy

Swansea ITeC Ltd. operates under its own written Safety Policy as well as adhering the rules under Health and Safety Act.

A copy of the Safety Policy is available on ITeC blog. Please read this policy carefully and raise any questions you may have with the trainer conducting the induction.

Mark Evans (Director) has overall responsibility for

Health & Safety at Swansea ITeC Ltd


Fire Drill

If you discover a fire: Raise the alarm immediately

•On hearing the alarm, a member of staff should make a 999 call. Do not take undue personal risks.

•Evacuate the building immediately by the nearest exits and report to the main assembly points:

– Top floor ITeC car park– Bottom floor rear car park


Fire Drill

• Close all doors and windows behind you if possible, as you make your escape.

• Responsible staff members should take attendance sheets with them to enable a roll call to be taken.

• If your escape is cut off, DO NOT PANIC. Go to a window and await the arrival of the fire service. Ensure that the door to the room is closed.


Accident Reporting• In the event of an accident occurring, resulting in an

injury, the following steps should be taken.

– Report the accident immediately to your supervisor.– Enter details of the accident into the accident book

kept at reception.– If treatment is required, request assistance from a First

Aider: - Tracey Madden The First Aid box is kept at: - Reception

– If work is lost for 7 days or more due to work injury, Swansea ITeC will be required to inform (RIDDOR) and Welsh Government/Skills Academy Wales


Accident Reporting

All trainees are reminded that they must take reasonable care to avoid injury to themselves and others during their training activities and co-operate with Swansea ITeC Ltd and others to keep the law

(Section 7 of the Health and Safety at Work Act).

Trainees are required to report any accident immediately to Swansea ITeC Ltd


RIDDOR 95/99/2012• Refers to the Reporting of Injuries, Diseases and Dangerous

Occurrences Regulations 1995• What must be reported:-

– Death or major injury– Over 7 days absence due to injury (reported to WG within

5 days)– Work related diseases– Dangerous occurrences

• As from April 2012, the over 3 day reporting requirement for people injured has changed to more than 7 days (however records must be kept)


COSHH (2002)

• Control of Substances Hazardous to Health

– Hazardous substances e.g. adhesive, paints– Where hazardous substances can be found e.g. factories,

offices– Risk from a substance is the likelihood that it will harm you

in the actual circumstances of use.


Display Screen Equipment Regulation 1992• The Regulation require employers to minimise the risks in

VDU work by ensuring that workplaces and jobs are well designed

• The main injuries associated with workstations:-– Upper limb disorder– Back injuries– Eye strain


Personal Protective Equipment at Work Regulations 1992 (PPE)• What is PPE?

– Defined as ‘all equipment (including clothing affording protection against weather) which is intended to be worn or held by a person at work and which protects them against one or more risks to their health and safety eg safety helmets, gloves, eye protection, gloves

• Employers have a basic duties concerning the provision and use of PPE at work.

• PPE requirements:-– Is properly assessed before use to ensure suitability– Is maintained and stored properly– Is provided with instructions on how to use it safely– Is used correctly by employees


Manual Handling 1992

Manual Handling Operations Regulations applies to a wide range of manual handling activities, including lifting, lowering, pushing, pulling or carrying.


Risk Assessment

• A risk assessment is a careful examination of anything in the workplace that could cause people to suffer injury or ill health while they are at work

• The aim is to make sure that no one gets hurt or becomes ill.• Hazard – means something that can cause harm• Risk – is the chance, high or low, that somebody will be

harmed by the hazard


Facts

• On average, 245 people are killed at work every year

• On average, 30,000 serious work-related injuries occur each year

• On average, 38.5 million days are lost each year due to workplace injuries or ill health

• On average, 25,000 people leave the workforce each year, never to return, because of harm suffered at work


5 Steps to Risk Assessment

• Identify the hazard

• Decide who might be harmed and how

• Evaluate the risk and decide on precautions

• Record findings and implement them

• Review your findings


Workplace Hazards


Thank you for your time

www.swansea-itec.co.uk welcome to swansea itec induction day – 06 may 2014 helen necrews training...

Documents

training slide

business slide

safety slide

commercial training

adult training

na end date of programme

na occupational end

youth training timeline