www.tescom.intl.com cm and alm solutions with ibm rational tuval hose erp & cm sector manager
TRANSCRIPT
www.tescom.intl.com
CM and ALM SolutionsCM and ALM SolutionsWith IBM RationalWith IBM Rational
Tuval HoseERP & CM Sector Manager
www.tescom.intl.com
ืชืืื
ืืืืืช ืืื ืื ืืืืจ ืืืงืื1.
ืืขืืื ืืืฉื ืืืคืขืจ2.
ืคืชืจืื ืืืืื ืืืืืืช - ืืกืงืื3.
ืืืื4.
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ืืืืืช โ ืืื ืื ืืืืจ ืืืงืื
ืฉืืง ืืืืชืื ืงืืฆืืฅ ืืชืงืฆืืืIT ืื โ
ืฉืื ืืืจื...ืืืฅ ืืืง ืขื ืชืืฆืืืช ืขืกืงืืืช ืืชืืืขืืืช ืืืคืงืช ืขืจื
ืืืืขืจืืืช
ืืขืจืืืช ืืืจืืืืช ืชืืืืืื ืืืฉืคืืขืื
ืืฉืืจืืช ืขื ืืขืกืงืืฉืชืืฉืื ืืืืืืืชืืืคืก ืชืงืืืช
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ืืืืืช โ ืืื ืื ืืืืจ ืืืงืื
ืฆืืคืืืช ืืืืืืชืจืฃ ืืืืืช ืืฉืืืืืืืงืื, ืจืืืืฆืื ืืกืื ืืจืืืืืืืืืช ืงืืืืืช
ืขืืืื ืืืืืืืืืืืช ืืื ืืืชืืืืืจืฃ ืืืืืช
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ืืืขืืืช ืืืชื ืืชืืืืืื ืืงืืืืชืื ื
ืืืฆืจ ืืืจืืืจืืืื ืฆืืืชืื ืขื ืืืฆืจ ืืืืืจืืืื ืืงืืืืชืืืจื ืืฆืืืืช ืืืืืจืืชืืืจื ืฆืืืืจืืช ืฉืืืคืจืืืืืงืื ืืชืืืืื ืขืืืื โ ืื ืงืืืืืOverhead ืืืจืืงืจืื )ืชืืืืื ืขืืืื ืื
ืืืืืืืืื(ืจืืืื ืืขืจืืืช ื ืืืื ืืืงืจื ืฉืืื ื ืืงืืฉืจืืช)ืคืืชืื ืืคื ืืืฆื ืืฉืืง/ืืงืืืืช )ืืื ืื ืืชืืืืืจืืืื ืคืจืืืืงืืื ืืืกืจ ืืืื ืืงืจื ืืฉืืืืช ืื ืืืื โ ืืจืืฉื
ืฆืืืชืื ืืืขืื ืืขืืืช ืืจืกืืืช ืืืืฆืืจ/ืฉืืจืืจ ืืืงืื ืืื ืืงืจื
ืืืืืืื ืืืคืกื ืืกืคืืงืฉืืื ืืชืื ืื, ืชืขืืืฃ ืืืงืฆืืช ืืฉืืืื ืืคืืชืื
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ืขืืื ืชืฉืชืืืช ืืคืืชืื
,ื ืืืื ืืจืกืืืช ืืงืื ืืืงืืจืชืืฆืจืื ืืคืืชืื ืืงืืืื ืืืื
ืคืืชืื ืืืืืจ ืืืืืืจืคืืช
ืืืฉืื ืืกืืืืืชUnix, Windows ืืขืื ืืืืืื ืืืื
,SAPืืืื ืืืืืืืช ืืืื WS, .Net, Oracleืืขืื
ื ืืืื ืฉืื ืืืื ืืืกืื ื ืชืื ืืืืืื ืกืืืืช, ืืืืืืงืืื ืคื ืืืืื
ืื ืชืื ืื.ืืื ืืืจืฆืื ืืืื ืคืืชืื
ื ืืืื ืขืฅ ืจืืืื ืืืืฆืจ
,ื ืืืื ืฉืื ืืืื ืืืื ืชืงืืืชืืจืืฉืืช, ืืงืฉืืช ืืฉืื ืืืื ืืฉืืคืืจืื
ืืืฉืืืืช
,ืชืืืืื ืืื ืืืจืฆืื, ืื ืืืืืจืืื ืืฉืืจืืจ ืืืคืฆืช ืืจืกืืืช
ื ืืืื ืกืืืืืช ืืืื ืืขืื ืืืกืืืืืช ืคืืชืื, ืืื ืืืจืฆืื,
ืืืืงืืช, ืงืื-ืืืฆืืจ ืืืืฆืืจ
ื ืืืื ืืจืืฉืืช ืขืกืงืืืช ืืื ืืกืืืช
ื ืืืื ืชืืืืืื ืืืืืืืื ืืืจืฆืื ืืื ืชืืืืื ื ืืืื
ืฉืื ืืืื ืื ืืืื ืืจืกืืืช
ื ืืืื ืืกืืืื
ืืงืจืช ืืจืกืืืช ืืืืจื ืืืืืจ ืืืืืคืืชืื ืขื ืืืขืืจื ืืืืฆืืจ
(Auditing)
ืืืืืื ืชืฆืืจื ืืกืืืืก ืคืืชืืืืจืกืืืช ืืฉืื ืืืื )ืขืืจ, ืืืื
ืืขืชืื(
,ื ืืืื ืืืืืจ ืืื ืืจืกืืืคืืืงืฆืื ืืืขืจืืช ืืฉืืื
ืื ืืืื ืฉืื ืืืื
ื ืืืื ืชืืื
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ืืขืืื ืืืฉื ืืืคืขืจ
ืืฉืคืcheck-in/out, branches......,ืืืจืืงืืชBuzzwordsืื'ืืจืืื
ืืืงืื ืขื ืืคืขืืืืช ืืื ืขื ืืชืืฆืืืืืืืืฆืื, ืกืงืจืืคืืื ืืขืืื ืืชืื ืชืืืืืื, ืืชืืืช ืืกืืืื
...ืืืฉืื ื ืืขืจืืช ืฉืฆืจืืื ืืืชื ืืืฉืชืืฉืื ืืืงืืงืื ืืชืืืื, ืืืจืืืชืืืืงื, ืขืืืื ืื ืืชืืกืคืืช
ืืืื ืช ืืขืจื โ ืืืจืื?ืืคืฉืจ ืืืืืกืืืื ื ืืจืขืืฉืืืขืืช ืจืฆืื ืืืฉืชืืฉืืืชืจืืื ืืชืืฆืืืช
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ืืจืืฉืืช ืืขืืื ืืืืฉ
ืืืืจ ืืฉืคื ืฉื ืืืงืื ืฉืืืืชืช ืื ืฉืืืงืฉืืืืขืืื ืืืืืื ืืืืคื ืงืืืขืืคืก ืกืืืื ืืช ืืชืงืืืชืืืืฉืืช ืืฉืืืืืืขืืืืชืืื ืช ืืืฉืืืืช ืขื ืืขืกืงืืืงืื ืืืฉืงืขืืืงืกืื ืืฉืงืขื ืงืืืืช ืืชืฉืชืืืช
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ืืจืืฉืืช ืืขืืื ืืืืฉ
ื ืืืื ื ืืืื ื ืืืืืืืืืื ืืขืืื ืืชืืืืืืืฉืืช ืืืฉืืืื ืืืืืืืืืืคืชืจืื ืืช ืืืืืืื ืืฆืืื ืืคืขื ืืจืืฉืื ื ืืื
ืชืงืืืชืืืื ืืช ืืืืืืฉืื ืืืื ืชืืืคืื ืืชืืืืืื ืืืฉืืืืช
www.tescom.intl.com 10
Quality Management Solution Highlights
Independent Practices
Subject Matter
Experts
Right Shoring
User Involvement
Global Expertise
Version Lifecycle & Roadmap
Early Injection
Quality Governance
Dynamic Processes
Automation SBT
Quality Gating
Rational RequisitePro ClearQuest Test
ManagerClearCaseRFT, Robot,
RPT
Project Management
Quick delivery
Rapid Resourcing
Success in first run
High availability
Continuous changes
www.tescom.intl.com 11
Quality Management Solution Highlights
Independent Practices
Subject Matter
Experts
Right Shoring
User Involvement
Global Expertise
Version Lifecycle & Roadmap
Early Injection
Quality Governance
Automation SBT
Quality Gating
Rational RequisitePro ClearQuest Test
ManagerClearCaseRFT, Robot,
RPT
Project Management
Quick delivery
Rapid Resourcing
Success in first run
High availability
Continuous changes
Dynamic Processes
www.tescom.intl.com 12
Quality Management Solution Highlights
Independent Practices
Subject Matter
Experts
Right Shoring
User Involvement
Global Expertise
Version Lifecycle & Roadmap
Early Injection
Quality Governance
Dynamic Processes
Automation SBT
Quality Gating
Rational RequisitePro ClearQuest Test
ManagerClearCaseRFT, Robot,
RPT
Project Management
Quick delivery
Rapid Resourcing
Success in first run
High availability
Continuous changes
www.tescom.intl.com 13
Quality Management Solution Highlights
Independent Practices
Subject Matter
Experts
Right Shoring
User Involvement
Global Expertise
Version Lifecycle & Roadmap
Early Injection
Quality Governance
Dynamic Processes
Automation SBT
Quality Gating
Rational RequisitePro ClearQuest Test
ManagerClearCaseRFT, Robot,
RPT
Project Management
Quick delivery
Rapid Resourcing
Success in first run
High availability
Continuous changes
www.tescom.intl.com 14
Quality Management Solution Highlights
Independent Practices
Subject Matter
Experts
Right Shoring
User Involvement
Global Expertise
Version Lifecycle & Roadmap
Early Injection
Quality Governance
Dynamic Processes
Automation SBT
Quality Gating
Rational RequisitePro ClearQuest Test
ManagerClearCaseRFT, Robot,
RPT
Project Management
Quick delivery
Rapid Resourcing
Success in first run
High availability
Continuous changes
www.tescom.intl.com 15
Quality Management Solution Highlights
Independent Practices
Subject Matter
Experts
Right Shoring
User Involvement
Global Expertise
Version Lifecycle & Roadmap
Early Injection
Quality Governance
Dynamic Processes
Automation SBT
Quality Gating
Rational RequisitePro ClearQuest Test
ManagerClearCaseRFT, Robot,
RPT
Project Management
Quick delivery
Rapid Resourcing
Success in first run
High availability
Continuous changes
www.tescom.intl.com
ืืืืจื โ ื ืืืื ืืืจืกื ืืืืืฆื ืืคืืชืื )ืืฉืื ืืืื(Scope Creep ืืจืืื ืืชืืฉืืช ืืชืืืื โ
ืืคืื ืงืฆืืื ืืืช ืฉื ืืืจืกื ืฉืื ืืื ืชืืืื ืื ื ืืืจื ืืืฆืืืืช โ ืฆ"ื
ืืืง ืืืชืื ืื:ืืจืืฉืืช ืื ืืืืืจืืช/ืืจืืจืืชืืฆืืืืช ืืฉืชื ื
ืื ืฉืื ืื )ืชืืงืื ืืื ืื ืฉื"ืฉ ืืืฉ( ืฆืจืืืืืืืช ืืืืงืจ
?ืื ืื ืืคืชืจืืืืืืจืช ืืจืืฉืืช ืืืืืืงืชืืกืืื ืืืคืืื ืืจืืจืืืืืืื ืฉื ืืืืคืืื ืืื ืืืจืืฉืืช ืืืื ืืืงืืืืืืื ืชืืืืช ืืืจืกื)...ืืงืืฆืืจ โ ืขืืืื ืืกืืืจืช )ืืืกืืจืืืช
ืชืืืืช ืืืจืกื = ืืืื ืืื ืืืงืืBug#4562 GUI crashes on new connection setting.Shosh#223 Oracle Driver update new parameters on co.
Bug#4562 GUI crashes on new connection setting.Shosh#223 Oracle Driver update new parameters on co.Bug#4562 GUI crashes on new connection setting.Shosh#223 Oracle Driver update new parameters on co.Bug#4562 GUI crashes on new connection setting.Shosh#223 Oracle Driver update new parameters on co.Bug#4562 GUI crashes on new connection setting.Shosh#223 Oracle Driver update new parameters on co.Bug#4562 GUI crashes on new connection setting.Shosh#223 Oracle Driver update new parameters on co.Bug#4562 GUI crashes on new connection setting.Shosh#223 Oracle Driver update new parameters on co.Bug#4562 GUI crashes on new connection setting.Shosh#223 Oracle Driver update new parameters on co.Bug#4562 GUI crashes on new connection setting.Shosh#223 Oracle Driver update new parameters on co.Bug#4562 GUI crashes on new connection setting.Shosh#223 Oracle Driver update new parameters on co.Bug#4562 GUI crashes on new connection setting.Shosh#223 Oracle Driver update new parameters on co.Bug#4562 GUI crashes on new connection setting.Shosh#223 Oracle Driver update new parameters on co.Bug#4562 GUI crashes on new connection setting.Shosh#223 Oracle Driver update new parameters on co.Bug#4562 GUI crashes on new connection setting.
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ืืืืฉืื
ื ืืืื ืชืืืื ืขื ืืื ืืืืืืืืืืืืจ ืืืื ืฉื ืืจืกืืืชืงืืฉืืจืืืช ืืฉืื ืืืื ืฆืืชื ืืงืจื ืืฉืืชืคืื ืืืขืจืืืช
ืฉืื ืืชืงืืฉืืจืืืช ืืืื ื ืืืื ืืคืจืืืืงืืืืืื ืืฉืงืืคืืช ืืจืืื ืืชืชืืืื ืืืืงืจ ืืืขืื ืช ืกืืืืืช
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ืืืืืจ ืืื ืืจืกืืืช
ืชืืฉืืจ ืืกืจื ืืืืื - ืืืืจื ืืืฉืจืชState
Action
ืืืงืคืช ืืขืืืืจืื
Declaration ClosedTestingPhase
DevelopmentPhase
ContentDetermined
MaintenanceContent
Determine
TestDesign Deploy Close
ืชืืชื ืืชืืืจืขื
ืชืืฉืืจ
CCB CCB ืืืชืืค ืืื ื ืืืชืืค ืืื ื ืชืืงืืื ืืื ื CM
DesignPhase
Develop
Develop
State
Action
ืืืงืคืช ืืขืืืืจืื
Developmentphase
Declaration ClosedFunction Test
Phase Released
Failed-Acceptance
ืชืืชื ืืชืืืจืขื
ืชืืฉืืจ
AcceptanceTest
Release Close
Close
ืืืชืืค ืืื ื ืชืืงืืื ืฆโืจ CM
ืชืื ืฉืื ืืกืจื ืืืืื - ืืืืจื ืืืฉืจืช
CCB ืงืืื
ContentDetermined
ContentDetermine
Ready ForAcceptance
ืืืชืืค ืืื ื
Develop RequestAcceptence
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Quality Governance
ืงืืืช ืืืืื ืืชืฆืืจื ืฉื "ืฉืขืื ืืืืืช" ืขืืืจ ืืกืคืจ ืคืจืืืงืืืืืืืืืจืื ืืืขืจืืช
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ืืฉืืืช ืขืืืื Gatingืืืื ื-
-ืืืื ืGating ืืชืืืื ืืงืจื ืืืืจื ืืืืืจ ืืื
ืคืืชืื ืืืืฆืจ
ืฉืืืื ืฆืืืชื ืืืืืงื ืืืงืจืช ืืืืืช ืืืืฆืจ
ืืืืืฆื / ืื ืืืืฆื ืขื ืืขืืจ ืฉืื
, ืืืฆืืข ืกืงืจืื ืืืืฉืืจ ืชืืฆืจืื , ืืืฉืืจ ื"ื
ืืขืืจืช ืืจืกื ืืคืืชืื ืืืืืงืืช ืืื'
ืืืืจืชSLA ืืื ืงืืื ื ืืฉื ื / ืกืคืงืื ืืืฆืื ืืื
ืืคื ืืืืื
ืืืืจืช ืกืจืื ืืืืื ืืืื
-ืืืื ืGatingืื ืื ืืืืคืงื
ืืืื ืืช ืชืืฆืจ ืืืื ืืจื
ืงืืืช ืืืฉืืจ
ืฉืืงืืฃ
ืขืืืื ืืืขืืื
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ืชืืืืืื ืืื ืืืืื
ืืคื ืืืืช ืืืืืข ืฉืืืืืืืชืื ืืชืคืงืื)ืืืชืื ืืกืืืืก ืืืจืกื )ืคืืชืื/ืืืฆืื
Submitted Assigned Analyzed
Opened Fixed
AssignSubmit Analyze
ApprovedToFix
Fix Verify ClosedOverride to Open
Override to Open
Override to Assigned
Override to Analyzed
Submitter
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ืืชืจืื ืืช ืชืืืืืื ืืืืฉืื ืืืืคืื ืืชืงืืืช
ืชืืืื ืืื ืืืืืืื ืืืืืื ืืช ืชืืืืืื 2-3ืืืฉืชืืฉ )ืืืงืื
ืืืงืืื( ืฆืืฆืื ืืืจืืงืจืืื ืขืืืจ ืฉืื ืืืื
ืืืืจืืืืงืจื ืขื ืฉืื ืืืื ืืืจืืืืืืืืื ืขื ืงืืฆืืจื ืืจื
ืืชืจืืโ ืืืขื ืืช ืืืืฉื ืืื ืืจืืฉื ืขื ืืงืจื
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ืคืชืจืื ืืืืื ืืืืืืช ืฉื ืืกืงืื
ืืืืืื ืืช ืืืขืืื ืืืืืจืืชืืขืกืงืืืช
ืืืืืืื ืืขืืืื ืืฉืืืช ืื ืืืืืืืืื ืืืงืจื ืืื ืืขืืื ืคืืืคืืจืืชIBM Rational โ
ืืขืจืืช ืืืืข ืืคืืชืื
ืืืืืืฆืื ืืืื ืืืจืฆืื ืืื ืืืืืืืืืืฆืืืช ืืืืืืจืืืชืชืืืืืื ืืืืฉืืืฆืืชื ืืงืจื ืืชืืืืืื ืืืฆื ืืขืจืืืช
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ืืื ืขื ืืกืงืื 1990ื ืืกืื ืฉืืจืืชืื ืืคืชืจืื ืืช ืืืืืืช
ืืืืืช ืชืืื ืืืื ืืืืืืื, ืืฉืืืื ืืงืืืืื -ืืืืืื ืืจืืื 600ืืขื ื
ืืขืืื
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IBM Rational ืืืืขืช ืคืชืจืื ืืช ืืคืืชืื ืืืืฆืขืืช ืืื
ืฉืืชืคืื ืขืกืงืืื ืฉืIBM:ืืืืขื ืืืืืช
ื ืืชืื ืืฆื ืงืืื ืืืคืืื ืืคืชืจืื ืกืืืืืืื
ืืืฉืื ืืืืฆืขืืช ืืืื ืืงืกืืืืืืฆืืืืืืงืืช, ืคืืืืื ืืืืจืืืชืขืืื ืืืืืืจืชืืืื ืฉืืืคืช
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