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Sveuilite u Zagrebu

FAKULTET PROMETNIH ZNANOSTI

Zavod za informacijsko-komunikacijski promet

Katedra za tehniku informacijsko-komunikacijskog prometa

Sveuilite u Zagrebu

FAKULTET PROMETNIH ZNANOSTI

Zavod za informacijsko komunikacijski promet

Katedra za informacijsko komunikacijske tehnologije u prometu

XaaS as a Modern Infrastructure for eGoverement

Busines Model in the Republic of Croatia

prof. dr. sc. Dragan Perakovi; mr. sc. Darko Lekovi; Vladimir Remenar, dipl. ing.

International Conference Communications and business sector

Berane, Montenegro, 20.06.2011.

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Changes in IT sector

o Government reorganization

o Selling of government shares in telco operators

o Deregulation, liberalization and demonopolization

o ICT services are subjected to public procurement

o ISP > ICSP

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ICT fragmentation

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4 demands toward ICSP

o Increase productivity

o Increase end user satisfaction

o Increase innovation

o Increase agility

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Cloud

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Cloud domains

Governance and Enterprise Risk Management

Legal and Electronic Discovery

Compliance and Audit

Information Lifecycle Management

Portability and Interoperability

Security, Business Continuity and Disaster Recovery

Data Center Operations

Incident Response, Notification, Remediation

Application Security

Encryption and Key Management

Identity and Access Management

Virtualization

Cloud Architecture

OperatingintheCloud

GoverningtheCloud

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XaaS in the Republic of Croatia

o Data center

o Computer equipment

o IP Telephony

o Hosted Exchange and SharePoint

o Virtual Fax

o Hosted Call Center

o Virtual Desktop

o Software packages

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Reliability

o SLA

o ICSPs can offer TRUE SLAs

o Management, patches and upgrades

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Conclusion

o Accepting the new paradigm

o e-Goverment 2.0, sharing and collaborating

o Reduce the expenses

o Migrate, but carefully

o Define the SLA

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Questions

Thank you for your attention