xerox docucolor 240/250 customer expectations document

Expectation Setting Document for

DocuColor 240/250 Digital Color Printer/Copier September 6th, 2005

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This document describes the DocuColor 240/250 Digital Color Printer/Copier. The Print capability for the DocuColor 240/250 is enabled by

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Mobility Plate Carpeted flooring surfaces may require the installation of a mobility plate to

allow the product to be moved during normal maintenance activities.

Space Requirements / Service Space Envelope

The dimensions listed below provide the overall service space required, including the space to the nearest obstruction. The dimensions reflect both typical and hallway installations and are absolute minimums.

Base DocuColor 240/250 (Engine with DADF and EFI Network Controller) with Offsetting Catch Tray

Base DocuColor 240/250 (Engine with DADF and EFI Network Controller) with Advanced or Professional Finisher

Electrical Requirements (Western Hemisphere)

240/250 Digital Printer/Copier

Line Option Sole use not required but recommended

Voltage 120 ± 10% (108 to 132 VAC)

Amperage 20

Cycles 60 Hz, Single Phase

Xerox Receptacle Part Number 600S3703

Receptacle NEMA Part

Number

5-20R

Power Cord Length 8.5ft.

Receptacle Diagram – The DocuColor 240/250 requires the use of a 20-ampere outlet,

which is standard in most modern office buildings. Consult the diagram (right

side) to confirm the existence of this outlet in the proposed installation space.

Ground Fault Protection is provided which meets Xerox internal safety requirements and exceeds the Industry Standards for Information Technology Equipment.

A single power cord (see above) is required for the DocuColor

240/250 copier / printer. If the Convenience Stapler option is

required, an additional 120v 15 Amp power source is required.

In Europe a 220 – 240v 10 Amp service is required Europe.



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Installation Considerations

• Physical delivery of DocuColor 240/250 will be by a Xerox authorized “D/R” carrier. The carrier will install and perform a functional check of the printer/copier unit. The carrier will review the

software/documentation with the customer. The customer is responsible for connecting and configuring the equipment on their network.

• There should be a minimum of 78 inches (1,981 mm) clearance from the floor to the nearest overhead obstruction.

• The unit weighs 583 lbs. (265 kgs.) - Printer, Scanner, DADF and the

Fiery Network Controller. • Electrical requirements and space requirements must be satisfied

before the equipment is delivered.

• One network drop is required for installation as a printer / copier.

Environmental Requirements

Min. Max.

Temperature 50º F (10º C) 82º F (28º C)

Humidity (non-condensing) 15% RH 85% RH

Heat Emission 1032 BTU/Hr (Standby)

4164 BTU/Hr (Running)

Power Consumption !95 watts*

(Sleep Mode)

2112 VA* (Continuous

Running)

Altitude (above sea level) 0 8,200ft. (2,500 meters)

Voltage 110 127

Low Power Mode Power Usage

- !300 Watts

Low Power Mode Recovery Time

- 30 seconds

Sleep Mode - !95 Watts

* Stated as an average. Warm up power consumption is 1,600 VA

Energy Star

Energy Star is a government-backed program helping businesses and

individuals protect the environment through superior energy efficiency. The Olympia is Energy Star certified. This means that the machine has been tested and meets Energy Start criteria. The DocuColor 240/250

automatically switches to a Low Power mode after an idle period. After an additional idle period, the machine switches to sleep mode, saving additional power. The customer can adjust the “Time to Low Power mode”

and the “Time to Sleep Mode” as described in the System Administrator Guide.

Operating Supplies / Customer Replaceable Units (CRUs)

The product will be delivered with an initial supply of Toner as well as the CRUs (the Drum Cartridges, Fuser, and Waste Toner Container).

• Customers may order toner, paper, staples, and unique transparencies directly via Xerox Supplies at 1-800-822-2200.

• US Customers on Metered Price Plans should contact the Metered Customer Support Center at 1-800-599-2198 to acquire additional toner.

• US Customers on Maintenance Contracts should order CRUs (the

Drum Cartridges, Fuser, Charge Corotron and Waste Toner Container) via the Welcome Center at 1-800-821-2797.

• US Customer on Time and Materials service should order CRUs (the Drum Cartridges, Fuser, Charge Corotron and Waste Toner container)

via the Customer Parts Center at 1-800-828-5881.

Item Reorder # Units per Carton

Comments

Black Toner* 6R01219

1 Cartridge Supplied with

Product

Cyan Toner * 6R01222

1 Cartridge Supplied with Product

Magenta Toner * 6R01221


Yellow Toner* 6R01220


Drum Cartridge - Black

13R00602 1 Cartridge Supplied with Product

Drum Cartridge - CMY


Charge Corotron 13R00604 1 Cartridge Supplied with Product

Fuser Module 8R12988

1 Assembly Supplied with Product

Waste Toner

Container

8R12990 1 Cartridge Supplied with

Product

Convenience and Advanced Staple Cartridge

8R12964 1 Assembly Supplied with Product

Convenience and Advanced Staple

Refills


Booklet Maker

Stapler Refills

8R12925 4 Refills per

Carton

2 Refills

Supplied with Option

* Toner consumption will vary depending on image, area coverage and media that is used.

Network Connectivity

For added information on the Fiery Network Controller see the Fiery Customer Expectations Setting Document (CED).



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Print Speed / System Performance • The maximum print speed for the system is limited by the print speed

of the DocuColor 240/250 engine.

• The DocuColor 240/250 is a document printer; therefore, in reverse order (face-up) printing the print engine will not cycle up until the entire job is ready. This will impact First Copy Out Time (FCOT). The printer

may cycle down between each job depending on job complexity. • Overall system performance (‘Click to Clunk’ time) is primarily

dependent upon the software applications and network environment

being used. Rasterizing (RIP-ing) is only a small fraction of Click to Clunk time.

• The Fiery Network Controller enables accurate billing of all color and

black & white images in black detection mode.

Scanning Specifications – DocuColor 240/250 Printer/Copier The DocuColor 240/250 with the Fiery Network Controller supports a Fiery

Scan scanning functionality. Applications that support a TWAIN interface can utilize this feature (i.e. PhotoShop, TextBridge, etc.). Fiery WebScan (part of Fiery web Tools) can also be used to retrieve images scanned to

the DocuColor 240/250. Scanned Image Size Resolution dpi

Letter (A4 / 8.5X11) Max 600 dpi Tabloid (A3 / 11X17) Max 600 dpi

Note: Several resolution settings are selectable via DocuColor 240/250 User Interface touch panel. Lower resolutions will result in

files that are smaller in size and thereby reducing the customer's network traffic.

Print Quality & Color Management

• The appearance of the document displayed on the monitor screen may not match the output print because the monitor uses RGB color space

parameters. • For imported RGB images, optimal color is achieved in the EPS

format. Other imported file formats may produce unexpected results.

• The customer is responsible for calibrating the DocuColor 240/250.

Volume Range / Position / Performance

The DocuColor 240/250 is designed to produce a consistent uniform looking

color image. The DocuColor 240/250 is designed to operate in the range of 10,000 – 40,000 copies or prints per month. The number of copies or prints between service calls on a digital color copier / printer is highly dependent

on customer expectations of quality and the use of applications and throughput materials. At an average usage of 18,000 copies or prints per month, it is expected that service will be required about once every 7

weeks.

Copy/Print Speed

DocuColor 240/250 (Simplex, Trays 1 – 4 unless otherwise noted – DocuColor 240 speeds are listed first. If only one number is listed, the speeds are the same.)

LEF = Long edge feed; SEF = Short edge feed

Size Weight Color

Speed

B/W Speed

8.5x11,

A4

18lb – 28lb

(64gsm – 105gsm)

40/50 55/65

11x17,

A3

18lb – 24lb

(64gsm – 105gsm)

25 32

8.5x11,

A4

Transparency 17 * 40

8.5x11,

A4LEF

Heavyweight 1

>28lb – 90lb Index,

(106gsm – 176gsm)

25 65

11x17,

A3

Heavyweight 1

28lb – 90lb Index,

(106gsm – 176gsm)

13 32

8.5x11,

A4LEF

Coated 1

80lb Text – 100lb Text

(105gsm – 176gsm)

25 50

11x17,

A3

Coated 1

80lb Text – 100lb Text

(105gsm – 176gsm)

13 25

8.5x11,

A4 LEF

Heavyweight 2

65lb Cover – 110lb

Cover (177gsm –

220gsm)

16 50

11x17,

A3

Heavyweight 2


Cover (177gsm –

220gsm)

9 25

8.5x11,

A4 LF

Coated 2

65lb Cover – 80lb

Cover (177gsm –

220gsm)

16 25

11x17,

A3

Coated 2

65lb Cover – 80lb

Cover (177gsm –

220gsm)

9 13

Tab

Stock 1

Bypass

Heavyweight 1

28lb – 90lb Index,

(106gsm – 176gsm)

12 30

Tab

Stock 2

Bypass

Heavyweight 2


Index (177gsm –

220gsm)

8 24

* With Advanced or Professional Finisher (9 ppm w/o)

Above 220gsm (110 lb. Index) needs to be fed through Tray 5.

Maximum paper weight is 300gsm / 110 lb. Cover.

Image Quality

• DocuColor 240/250 is designed to produce a uniform image. However, Color Image Quality is subjective and can be impacted by lighting, and

is strongly influenced by paper (consult the Recommended Materials List).

• Printing registration specifications are ±1.5 mm along the lead edge for

all paper trays. Side edge registration is 1.7 mm for Trays 1 – 4 and 2.9 mm for the Bypass Tray (Tray #5).



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Maximum Image Sizes

The DocuColor 240/250 will reproduce 11”x17” full bleed when printing on 12x18” or 13”x19” paper and A3 full bleed when printing on SRA3 paper.

The maximum length images (476.6mm) are only produced on media 19” long. On all media there is a Lead Edge deletion of 4mm and a Trail Edge deletion of 4mm. Side edge deletion is 3mm except for 13x19” media. On 13x19” media the side deletion is 3.5mm.

Copy

Max. Imageable Area Guaranteed Image Quality Area

297mm x 432mm

11.69” x 17.00”

297mm x 432mm

11.69” x 17.00”

Print

Max. Imageable Area Guaranteed Image Quality Area

323mm x 480mm

12.72” x 18.90”

317mm x 480mm

12.48” x 18.90”

Document Feeder

The Duplexing Automatic Document Feeder (DADF) will handle originals

from 5.5 x 8.5” to 11 x 17” (or A3) in size, and from 16 to 28lb Bond in weight. The DADF has a maximum capacity of 250 sheets (based on 24lb Paper). The DADF operates at 65PPM B+W (8.5x11” / A4 LEF) and 50

PPM Color (8.5x11” / A4 LEF) in copy mode. The DADF operates at 80 PPM B+W (8.5x11” / A4 LEF) and 50 PPM Color in Network Scanning Mode.

Paper / Throughput

For more detailed information on throughput materials, please refer to the Xerox Materials Usage Guide and the Recommended Materials List.

Tray # Size Capacity (using 24lb

/ 90gsm Paper)

Specified Weights

1-2 Min.: 5.5” x 8.5” SEF(5.5” x

8.5” LEF cannot be run.)

Max.: A3 or 11” x 17” SEF

Media within tray capacity:

A3 SEF B4 SEF A4 SEF

A4LEF

B5 SEF* B5 LEF A5

SEF*

11” x 17”SEF

Legal (8.5” x 14”) SEF

Letter (8.5” x 11”) SEF

Letter (8.5” x 11”) LEF

8” x 10” SEF* 5.5” x 8.5”

SEF*

500 sheets Normal Weight (bond/plain) 18lb – 28lb, (64 –

105gsm) Heavyweight 1: 28lb – 90lb index, (106– 176gsm)

Heavyweight 2: 65lb cover – 110lb index, (177 – 220gsm)

Tray 3 & 4 B5 LEF**, A4, 8.5 x 11”, 7.25”x10.5”LEF

870 (Tray 3) 1140 (Tray

4)

Same as Trays 1 & 2

Tray # Size Capacity (using 24lb

/ 90gsm Paper)

Specified Weights

Tray 5 (Bypass)

100mm x 148mmSEF (Standard Presets) or

width 100mm- 304.8mm x Length 140 – 143mm to

13 x 19” / SRA3 SEF

250 sheets Same as Tray 1 – 4 with additional 221 – 300 gsm capability. 300 gsm to 110 lb. Cover Max

HCF B5 LEF, A4, 8.5 x 11” 7.25”x10.5

2000 sheets Same as Trays 1 & 4

* The combinations of 8”!10” SEF, 5.5”!8.5” SEF & A5 SEF, as well as B5 LEF

cannot be loaded in different trays in one machine

** B5 LEF, Executive 7.25”x10.5” cannot be loaded into the same tray.

• Recommended paper to maximize image quality and product reliability

is Xerox Digital Color Xpressions Plus 24lb (smooth bright white paper). This paper is specifically designed to maximize image quality and machine performance over a wide range of environmental conditions.

• Using coated (e.g., glossy, matte coated or photo finished / proofing) and/ or extra heavyweight (i.e., >90lb Index / 176 gsm) stock may result

in degraded reliability performance for the DocuColor 240/250. Customers using these materials exclusively or extensively will see decreased performance as it relates to image quality and product reliability.

• Attempts to feed heavier than recommended paper stocks, and/or misuse of the media settings, may cause machine damage or poor image quality. Using media at run modes other than that recommended

for the grade may cause poor image quality and serious machine damage.

Xerox stock 32lb bond (3R11387) and 60lb cover (3R11390), which were designed for the xerographic process, can be run satisfactorily.

Output:

The DocuColor 240/250 can accommodate multiple output options.

The Simple Catch Tray (XE Only) can accommodate up to 500 sheets of 13x19” / SRA3 24 lb. Media. A full tray is not announced by the User Interface.

The Offsetting Catch Tray (OCT) can accommodate up to 500 sheets of 13x19” / SRA3 24 lb. Media. A full tray is announced by the User Interface.

The Advanced Finisher has two output destinations.

• The Top Tray can accommodate up to 500 sheets of 13x19” / SRA3 24 lb. Media.

• The Stacker Tray can accommodate up to 3000 sheets of 13x19” / SRA3 24 lb. Media.

The Professional Finisher has three output destinations.

• The Top Tray can accommodate up to 500 sheets of 13x19” / SRA3 24 lb. Media.

• The Stacker Tray can accommodate up to 1500 sheets of 13x19” / SRA3 24 lb. Media.

• The Booklet Tray can accommodate up to 20 sets of a maximum up 15 sheets per set. Supported paper sizes are 8.5x11” (SEF only) 8.5x14”, and 11x17”.

• V- fold up to 5 sheets.

Media capability in the Advanced and Professional Finishers



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Advanced Finisher

• Top Tray will handle up to 500 sheets of 20lb paper. (Note: heavier paperweight will result in reduced output tray capacity).

• Stacker output tray will handle up to 3,000 sheets.

• 3 Hole Punch up to 65lb Cover, 176 gsm available to Top and Stacker tray.

• 1, 2, 4 stapling of up to 50 sheets of 24lb Bond/90 gsm available to the Stacker tray.

• Offsetting will not be enabled above 220gsm / 110lb Index.

Professional Finisher

• Right top output tray will handle up to 500 sheets of 20lb paper. (Note: heavier paperweight will result in reduced output tray capacity).

• Right Center Tray output tray will handle up to 1,500 sheets.

• Booklet Tray will handle up to 20 booklets with tray up.

• 3 Hole Punch up to 176 gsm available to right top and right center tray.

• 1, 2, 4 stapling of up to 50 sheets of 24lb Bond/90 gsm available to the right center tray.

• V – fold of up to 5 sheets.

• Booklet stitching available with paper sizes of 8.5 x 11SEF, 8.5 x

13SEF, 8.5 x 14SEF,11 x 17SEF. Booklets up to 15 sheets of 24lb/90gsm or 14 sheets of 20lb/80gsm plus 1 non-coated cover between 90 – 220 gsm.

• Finisher does not perform edge trimming.

• The misregistration fold of a booklet will be less than or equal to 3mm 95% of the time.

Duplex (2-sided) Copying / Printing

Automatic duplexing on uncoated media up to 11”x17” (A3) and 176 gsm

can be performed from Trays 1-4 Tray 5 can auto duplex up to 13x19” / SRA3.

Hole Punching Capability

Both the Advanced and Professional Finishers offer Hole Punch as a

standard feature. Hole punching is not available to the Booklet Tray. The maximum hole punch media weight is up to 176gsm / 65 lb. Cover stock.

Duplex (2-sided) Copying / Printing

Automatic duplexing on media up to 11”x17” (A3) and 176 gsm can be performed from Trays 1-4 Tray 5 can auto duplex up to 13x19” / SRA3.

Manual duplexing can be performed on media up to 110lb Cover (300gsm) from Tray 5 (Bypass). Manual duplex can be performed on media up to

13x18" (SRA3 320mmx450mm / Maximum 320mm x 482mm) from Tray 5 (Bypass). (Note: Image quality degradation is possible above 220gsm).

As with any copier or printer, duplex performance is not expected to match the performance for single sided copying. Paper jam rates may be higher than the rate you will experience for the same throughput material in single

sided mode.

Transparencies

The following premium transparency is available for use: 3R12327. Transparencies are supported out of Trays 1 – Tray 5 (Bypass) if fed in the correct manner. This premium transparency is specifically designed to provide optimum copy quality.

Use of other transparencies may cause machine damage and result in excessive service calls.

Standard Configuration Features

The DocuColor 240/250 is delivered with:

• Print Engine with Scanner

• Duplexing Automatic Document Feeder (DADF)

• Fiery Network Controller

• Electronic Pre-Collation (EPC)

• High resolution scanning

• 3260 sheet paper capacity via 5 paper trays

Mandatory Accessories

There a total of 4 output selections (three in North America) available for DocuColor 240/250. One must be selected.

Simple Catch Tray (Europe Only)

Offsetting Catch Tray (OCT)

Advanced Finisher

Professional Finisher

Optional Accessories

Accessory Description

High Capacity Feeder

2000 Sheet (8.5x11”) capacity Media from 64 gsm to 220gsm (18 b. to 110 lb. Index)

Feature

Information Board

Describes the system’s available features (e.g. Copy, Print, Scan)

Convenience

Stapler

Staple up to 50 sheets of 90gsm / 24 lb. Media.

Foreign Interface Kit

The Foreign Interface Kit enables the connection of external devices such as auditrons or coin-op devices. This will perform in copy mode only. Print mode is not supported with the Foreign Interface Kit.

Reference Material

DocuColor 240/250 is shipped with a complete set of user guides on a CD ROM.

Customer Support The Xerox Customer Support Centers is available to provide general

information, answer questions and take service calls. You can reach the Customer Support Center at the following toll-free phone number:

United States 1-800-821-2797

Canada 1-800-939-3769

To order Replacement Customer Replaceable Units (CRUs):

Full Service Maintenance customers order replacement CRUs through Xerox Customer Support Center using the toll free number above. Time and Materials Maintenance customer order replacement CRUs through the

Logistics Customer Support Center at 1-800-828-5881.



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To order additional Supply (toner / staples) or Throughput materials: The Xerox Supplies Marketing Center, 1-800-822-2200 US, 1-800-668-0199

CAN (English), 1-800-668-0133 CAN (French) is available for ordering Xerox supplies, including paper and other throughput material.

US Customers on Metered Price Plans should call the Metered Hotline, U.S. 1–800–599-2198 to acquire additional toner.

Customer Training

Customer training on machine features and functions is a purchasable service for the DocuColor 240/250.

DocuColor 240/250:

Responsibility Matrix

Responsibility Action Customer Xerox

Ensure adequate space and power to configure the DocuColor 240/250.

X

Unpack system / components X

Install system hardware X

Connect all System Components

prior to powering up the system

X

Install the printer description files and server, status Desktop

Accessories on Client

X

Ensure network configuration X

Confirm network integrity X

Acquire and install client workstation network software

X

Run initial software diagnostics when directed

X

Monitor and adjust as required X

Load any additional fonts X

Procure BNC transceiver for network connection

X

Order and replace Customer

Replaceable Units (Drum cartridges, Fuser and Waste Toner Cartridge) as needed.

X

Provide Help Line support (with purchase of FSMA)

X

Provide spared parts (with purchase of FSMA)

X

Provide service (with purchase of

FSMA)

X

Primary customer DocuColor 240/250 applications: ________________________________________________________

________________________________________________________ ________________________________________________________

________________________________________________________ ________________________________________________________

________________________________________________________

________________________________________________________

Special considerations or performance limitations identified by Xerox and agreed to by the customer: ________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________ ________________________________________________________

________________________________________________________

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I have reviewed this document and understand the specifications listed: ________________________________________________________ Customer

________________________________________________________ Xerox Sales Representative

________________________________________________________

Xerox Customer Service Representative

xerox docucolor 240/250 customer expectations document

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