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NIKE, Inc. Strategic Communication Plan Xiaoting Chen

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NIKE, Inc.Strategic Communication PlanXiaoting Chen

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• NIKE, Inc. NIKE, Inc. has been a public-traded company since 1980 and gained market capital at $104.4 billion

• Based on NIKE, Inc. Fiscal 2016 first quarter results, total revenues increased 5% to $8.4 billion and diluted earnings per share quarterly up by 23% at $1.34.

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Executive Team

Philip H. Knight: Chairman of the Board of Directors

Mark Parker:President and CEO

Andy Campion:Executive Vice President Chief Financial Officer

Jeanne P. Jackson: The President, Product & Merchandising,

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Executive Team

Hilary Krane Executive Vice President, Chief Administrative Officer & Genera Counsel,

David Ayre:Executive Vice President,Global Human Resources

John Slusher:Executive Vice President,Global Sports Marketing

Trevor Edwards The President of NIKE Brand

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Business Model• Outsourcing Manufacturing

Sweatshop Controversy1998

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Business Model• Sponsorships & Athlete Relations

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Sweatershop Controversy

“Nike product has become synonymous with slave wages, forced overtime, and arbitrary abuse.”

---------Phil Knight, the co-founder of Nike.

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SWOT Analysis

Strengths WeaknessOpportunities Threats

• Brand equity, credibility and reputation in worldwide.

• Solid athlete relations by sponsoring and supporting via marketing initiatives.

• Teenagers• Advanced technology and innovation

capacities: Nike+

• Shoes failures will undermine trusts from professional athletes, young athletes and consumers. • Doubts on quality of products due to athletes’ shoes failures in events has been raised while not been expanding at larger scale.• Nike can not control its brand-sponsored athletes and organizations’ behaviors.

• Rio Summer Olympic, Euro Champs• Growing population on young athletes become key customers.• Expanding running communities contribute to increase Nike’s running category sales. • Women’s growing purchasing power and prospective demands on fitness

• Arising competitors, such as Under Armour and Adidas.• Bribery allegations on sponsoring sports organizations or athletes, anti-doping investigations, athletes’ misconducts, performance-enhancing drugs misusages, and other negative associations with the brand.• China’s slowdown in economics and foreign currency headwind will decease revenues.

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Issues Management

Alberto Salazar, American Runner, Coach

FIFA Scandal Salazar Investigation Kenyan Runner Eliud KipchogeWon 2015 Berlin MarathonBroke Personal Record

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“We Serve the Athletes.”

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Athlete* Relations

*If You Have a Body, You Are an Athlete.

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Crisis Team = Executive Team

Mark Parker:President and CEO

Philip H. Knight: Chairman of the Board of Directors

Hilary Krane Executive Vice President, Chief Administrative Officer & Genera Counsel

John Slusher:Executive Vice President,Global Sports Marketing

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Key Stakeholders

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Key Messages• Youth athletes and prospective teenagers deserve to

have true sports without doping and drugs.

• NIKE fights with doping and performance-enhancing drugs and any substances harming integrity of competition.

• NIKE protects interests of athletes and cultivate spirit of sports for next generation.

• NIKE commits to create high-quality and innovative sportswear and gears to boost your potentials.

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Tactics• PartnershipUnited States Anti-Doping Agency

• Education Programs: Sponsored professional athletes, young athletes, prospective teenagers in Local Leagues and Clubs.

• Setting up meetings with International Olympics Commission (IOC), NBA, and NFL.

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Quantitative:• Sales, revenues and market shares across the

categories, especially the teenager categories. • The traffic of the official website and major social

media platforms.• Data analysis of sentiment of press releases and

tweets on social media platforms.Qualitative:• Monitor and following up headlines, social media

mentions, sentiment of tweets and press, and keywords of the press about the partnership and initiatives.

• Conduct social media audit about the responses.• Conduct surveys ranging from professional athletes

to young athletes to understand their perceptions about the anti-doping programs and gain feedbacks about the customized products.

Measurement

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How do you define success?

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Any Questions?

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Thank You!

NIKE, Inc.Strategic Communication PlanXiaoting Chen