HR Overview

DFAS CSR Workshop April 2017

CHRA Payroll Liaison Officer Rhonda Lindsey

Objectives

Payroll Interface HR Payroll Timelines Reporting Personnel Problems HR Responsibilities

Objectives (cont)

Coding Issues New Org/UIC Codes Change in Work Schedule in middle of pay period Absent-US and Work Schedule coded with P TSP Election (TSP-1) Student Loan Repayments CENTCOM Coding

Civilian Human Resources Agency (CHRA)

Europe Region Far East Region Southwest Region West Region North Central Region Northeast Region South Central Region Civilian Personnel Record Center (CIVPRC)

CIVPRC-Kansas & CIVPRC-Illinois

Key Players Manager Resource Management Office (RMO) Civilian Personnel Advisory Center (CPAC) Customer Service Representative (CSR) Civilian Personnel Record Center (CIVPRC) Army Benefits Center (ABC-C) Defense Finance & Accounting Service (DFAS) Employee

Payroll Interface

Leave and Earning Statement and pay check

Payroll Technician intervention

Update DCPS

CSR intervention

Timekeeper updates DCPS

Employee and Manager input

Processing Center updates DCPDS(SF50)

Processing Center updates DCPDS(SF50)

Employee and Manager input

Timekeeper updates DCPS

CSR intervention

Leave and Earning Statement and pay check

Update DCPS

Payroll Technician intervention

HR Payroll Timelines

Reporting Personnel Problems

To report a Personnel issue Wait until the second Tuesday of the pay

period

Forward issue to CPAC

After 2 weeks and 2 days, contact CPAC again

Follow timelines prescribed in Army Civilian CSR and Timekeeper Guide to Avoid and Report Pay Problems

HR Responsibilities

Process various Personnel actions

Maintain view access to DCPS

Input pay problems/system problems into ARS Remedy

Keep current on Payroll/Personnel Workarounds

Research and reconcile Payroll Recon

HR Responsibilities

Inquire in DCPS to ensure new Org/UIC has been established

Review Pay500 Status Report to check status of Personnel action

Review and resolve Pay Rejects daily

Assist Pay Techs with questions related to actions rejecting to the Payroll Invalid Report

New Org/UIC Codes

Majority of problems with new hires

HR creates org and provides codes to CSR

CSR adds required information

ARS Remedy ticket template is submitted to DFAS with both the CSR and HR information

Coding Issues

Coding Issues

If an employee changes work schedule in the middle of the pay period, the effective date will be set using the following guidelines.

Change in Work Schedule

Coding Issues

From Part-time to Full-time: set the effective date to the first day of the NEXT pay period

From Full-time to Part-time: set the effective date to the first day of the CURRENT pay period

Change in Work Schedule

Coding Issues

Employee is not pending separation

Timekeeper should record appropriate type of leave on appropriate date

Absent-US and Work Schedule coded with P

Coding Issues

TSP elections are coded by HR and flowed to DCPS

CSRs should not accept TSP-1 form and remedy to DFAS

TSP Election (TSP-1)

Coding Issues

All Student Loan Repayment issues should be worked by HR

If employee notifies CSR with new address or vendor information, information should be forwarded to local CPAC

CPAC will provide to CIVPRC to file in OPF and notify DFAS

Student Loan Repayments AUTONOA Tool is used by some organizations.

Student Loan Repayments

Coding Issues

If eligible, the CENTCOM coding allows the employee to be paid at the higher pay cap limits

If employee notifies CSR because monies are cutback due to pay caps, CSR should refer the employee to their manager to ensure they have been reported as eligible

CENTCOM Coding

Coding Issues

Each year, DoD issues the delegation / guidance memorandum

Army then issues their delegation memorandum

Once both are issued, Command POCs are advised to submit names of eligible employees

CENTCOM Coding

Coding Issues

Once the eligible names are received, the records are coded and cutback monies for the current year are automatically paid

If monies are due from prior year, a manual calculation and payment is required by DFAS

CENTCOM Coding

Coding Issues

Since the delegation is only for the current calendar year, at the end of the last pay period of the year in which the monies will be paid in the current calendar year, the coding is terminated

The process then starts again for the new calendar year

CENTCOM Coding

In summary:

Payroll Interface

HR Payroll Timelines

Reporting Personnel Problems

HR Responsibilities

Coding Issues

Questions?

HR OverviewObjectivesObjectives (cont)Civilian Human Resources Agency (CHRA)Key PlayersPayroll InterfaceHR Payroll TimelinesReporting Personnel ProblemsHR ResponsibilitiesHR ResponsibilitiesNew Org/UIC CodesCoding IssuesCoding IssuesCoding IssuesCoding IssuesCoding IssuesCoding IssuesCoding IssuesCoding IssuesCoding IssuesIn summary:Questions?