year end offering deck

Capgemini FAOYear-end Products Q4 2013

2Copyright © Capgemini 2013. All Rights Reserved

Capgemini FAO Year-end Products | Q4 2013

Year-end is a stress period for a CFO

Do the year-end complete physical auditTrue up actuals to book and track down variances

Do the E&O cleanup

What accruals do I have out? Did I capture everything?

Did I establish sales goals for next year?

Clean up the balance sheetRefresh my product offerings

Fixed Assets

Stocks VAT

Banks/Auditors

Debtors and Creditors

Standing Orders

Current Year transactions

Current Year transactions

Stock / WIP

Miscellaneous/ General Codes/ Suspense Accounts

We have a product that can help our CFO to be a smiling superhero again!



Document Management

Reporting

Disputes, Deductions & Queries

Cash

Collection

Billing

Service Desk

Report and Analyze

Audit & Recovery

Travel & Expense

Accounts Payable

OperationalProcurement

There are a number of pain areas in which our Year-End Emergency Service can help our clients

Global Process Model©

Master Data

Master Data

DIAGNOSED PAIN AREAS

Duplicate payments Invoice backlog due to

year-end peak Increased number of

queries due to year-end


Revenue leakage and excess working capital due to aged debt and unrecovered claims

Unmatched AR accounts Poor transparency


Lack of transparency Un-cleared intercompany balances High stress due to audit-related requests Time constraints to prepare reports

and analyze data Lack of year-end process control and

status visibilityP2P C2C R2R

Credit

Capgemini is willing to help and provide treatment

Analyze

Report

Close

Reconciliation

Intercompany

Treasury

Fixed Asset

Journal

Master Data



How Can Capgemini Help?

Year-end CFO Project Management Office

Year-end activities coordination

Production and coordination of “audit packs”

Help with debtor, bank and legal correspondence

Cash race dashboards

Targeted Help in Pain Areas

Cash race

Deductions clearing

Duplicate payments recovery

Accounts and intercompany clearing

Backlog elimination

Account statements preparation

Reports and Analytics

Ad hoc reports preparation

Working capital diagnostic

Year-end revenue assurance

Analytics service desk

Year-end sales force effectiveness & compensation analysis

Capgemini Expert Emergency Care



We have come up with Reports and Analytics that idicate the pain areas

Ensured effectiveness of the controls before Y/E

Eliminated duplicates to enhance margin and cash by Y/E Improved cash flow Kept optimum inventory in stock by Y/E to maximize cash

Working Capital Diagnostic

Time freed up for focusing on analysis/value added activitiesAnalytics Service Desk

Sales force effectiveness enhancement Cost savings

Sales Force Effectiveness & Compensation Analysis

Minimised unbilled revenue by Y/E Overcame issues to fulfill orders to maximize revenue by Y/E

Y/E Revenue Assurance

Improved Control

OUTCOME

Timely and accurate reports preparation – frees up more time for retained teams for Y/E analysis and controlling

Ad Hoc Reports Preparation



Access to broad network of Capgemini experts, consultants & analysts; well-proven methodologies: Capgemini’s Unified Project Management, PMBOK, PRINCE2 and BPO’s GEM best practice

Streamline activities and coordinate Y/E activities, Compile overall plan for Y/E close

Project teams staffed with appropriately skilled professionals without increase in headcount: PMO coordinators & analysts, project planners, controllers and certified project managers

Track progress on a fixed or mobile device; streamline management of project stakeholders and external suppliers using online collaboration tool. Real-time accurate status tracking and year-end visibility room; all action lists, schedules, issue logs and remaining documentation located in shared project repository

Year-end CFO Project Management Office helps with the burden of Year-end administration

Transparent and effective year-end close plan

Timely preparation and clearance of open internal and external audits items All relevant parties informedAudit Packs

Accounts confirmed on timeCorrespondence

OUTCOME

Year-end Activities Coordination

People

Technology

People



Targeted Help in Pain Areas

Cash Race – External Focus

Current percentage increase; heightened year-end (Y/E) cash position; improved cash position transparency

Deductions Clearing Current percentage increase; enhanced Y/E cash position via reduction of unsolved deductions

and ledger cleansing; improved account transparency

Duplicate Payments Recovery

Heightened cash position

Accounts & Intercompany Clearing

Increased books transparency and accuracy Reduction of non-reconciled items

Backlog Elimination Timely and accurate Y/E invoice bookings; reduced backlog; decreasing accruals requirement

for Y/E; enhanced reputation

Account Statements Preparation

Prompt and accurate response to audit-related requests

OUTCOME

Cash Race Dashboards

Current percentage increase, heightened year-end cash position, retained organization work routines enhancement, cash position transparency



In conclusion

Our offer is already recognised by Gartner: „Capgemini has crafted a "Year- End CFO Project Management" offering.

Our clients are in need at year end due to a number of emergencies

We can help them with our Year End Emergency Service

Opportunity to help our clients, gain H2 revenue and open route for continuous revenue!



KPIs to diagnose the problem areas

Revenue

Unbilled revenue as $ and % of Total revenue Realize unbilled revenue by Y/E

Order Fulfilment % Overcome issues to fulfil orders to maximize revenue by Y/E

MarginDuplicate Payment $ Eliminate duplicates to enhance margin and cash by Y/E

Non PO Compliant Spend % Such costs can be pushed down by Y/E if trending is high

CashOverdue receivables as $ and % Collect on overdue by Y/E

Inventory Turnover Keep optimum inventory in stock by Y/E to maximize cash

Revenue Actual revenue vs. Contractual revenue (in some industries) Realize shortfall by Y/E

Margin % Increase / $ amount of controllable or non contract cost Such costs can be pushed down by Y/E if trending is high

Control

% key controls tested for period ended June 30th (should be 75%) / period ended Sep 30th (should be 100%)

Testing should be on adequate & reasonable samples as agreed by external auditor. Status as of June 30th & Sep 30th would determine Y/E compliance% issues mitigated / compensated for H1

(should be at least 80%)

Focus KPI to be measured Purpose

In case support is required please contact: SVP BPO Product, [email protected]

Potential to calculate KPIs

within the engagement

depanding on the in scope processes and access to the

data

Cooperation with the client is

required to get access to the data

The information contained in this presentation is proprietary.© 2013 Capgemini. All rights reserved.

www.capgemini.com

About CapgeminiWith more than 130,000 people in 44 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2012 global revenues of EUR 10.3 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.

Rightshore® is a trademark belonging to Capgemini

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year end offering deck

Economy & Finance