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Yeastar Technology Co., Ltd.

Enterprise Communication

Yeastar – IP PBX

Embedded Hybrid IP-PBX

MyPBX Technical Training

Introduction1

Advanced settings3

Basic settings2

Solution4

MyPBX – Embedded Hybrid IP PBX

MyPBX SOHO

MyPBX Standard MyPBX Pro

MyPBX E1 MyPBX E1 Plus

MyPBX Enterprise M1 MyPBX Enterprise M2

300 users60 concurrent callsCall recording

100 users22 concurrent calls

100 users15 concurrent callsE1 /T1 trunk

30 users8 concurrent calls

Module Types 　 O2 Module S2 Module SO Module GSM Module UMTS Module BRI Module

Pictures

Ports 2 FXO 2 FXS1 FXO1 FXS

1 1 2 BRI

MyPBX SOHO √ √ √ X X √

MyPBX Standard √ √ √ √ √ √

MyPBX Pro √ √ √ √ √ √

MyPBX E1/ E1 Plus √ √ √ X X X

MyPBX Enterprise √ √ √ √ √ √

You start with the MyPBX main-board and then just plug-in FXS, FXO, GSM, UMTS(3G) and BRI modules as your project needs. Below are modules that can be used in MyPBX.

Introduction- Modules

Introduction- Modules

FXO: Analog trunk ports, one module supports two trunk ports.

FXS: Analog extension ports, one module supports for two extension ports.

SO: SO module is a combined module with one FXS port and one FXO port. This module can help you to get lifeline port.

GSM: GSM trunk port

UMTS (3G):3G trunk port

BRI: ISDN BRI trunk ports. One BRI module supports for two BRI ports. One BRI port supports for 2 B channels.

MyPBX SOHO – SMBs & Home Office Users

Product Name Specification Remark

MyPBX SOHO

30 SIP Extensions8 Concurrent Calls4 Telephone Interfaces1 LAN Port

4 telephone interfaces means: a) max. 4 analog ports (FXS&FXO) b) max. 4 ISDN BRI ports

External ViewExternal View Internal ViewInternal View

System LEDSystem LED

Phone lines LEDPhone lines LEDEthernet LEDEthernet LEDPower LEDPower LED

Face PlateFace Plate

Power PortPower Port

Rear PlateRear Plate

RJ11 Port (for phones)RJ11 Port (for phones)

RJ45 Port (for Ethernet)RJ45 Port (for Ethernet) Reset KeyReset Key

MyPBX SOHO – SMBs & Home Office Users

Product Specification Remark

MyPBX Standard

100 SIP Extensions22 Concurrent Calls16 Telephone Interfaces1 LAN Port1WAN Port

16 Telephone Interface ：1 ） Max.16 analog ports( FXS&FXO)2 ） Max. 8 BRI ports 3 ） Max. 4 GSM ports4 ） Max. 4 UMTS ports

MyPBX Standard – Small IP PBX Phone System

External ViewExternal View Internal ViewInternal View




Power Power


RJ11 Port (for phones)RJ11 Port (for phones)

LAN Port (RJ45)LAN Port (RJ45)

Reset KeyReset Key

WAN Port (RJ45)WAN Port (RJ45)

MyPBX Standard – Small IP PBX Phone System


MyPBX Pro

100 SIP Extensions22 Concurrent Calls16 Telephone Interfaces1 LAN Port1WAN Port

16 Telephone Interface1 ） Max.16 analog ports2 ） Max. 8 BRI ports 3 ） Max. 8 GSM ports4 ） Max. 8UMTS ports

MyPBX Pro – Small IP PBX Phone System

■ Differences between MyPBX Pro and MyPBX Standard ： 1 ） MyPBX

Pro is 1U Rack Mount metal case; 2 ） MyPBX Pro can supports 8 GSM or 8

UMTS ports.

External ViewExternal ViewInternal ViewInternal View



MyPBX Pro – Small IP PBX Phone System

1U

19’’

Power Power RJ11 Port ( for phones)RJ11 Port ( for phones)

LAN Port(RJ45)LAN Port(RJ45) Reset KeyReset Key

WAN Port (RJ45)WAN Port (RJ45)For AntennasFor Antennas




MyPBX E1

100 SIP Extensions15 Concurrent Calls1 E1/T1/J1 Port8 Telephone Interfaces1 LAN Port1 WAN Port

8 Telephone Interfaces ：Max. 8 analog ports (FXS&FXO)

MyPBX E1 - Small IP PBX Phone System


PowerPowerRJ11 Port ( for phones)RJ11 Port ( for phones)


WAN Port (RJ45)WAN Port (RJ45)E1/T1 PortE1/T1 Port


Phone Lines LEDPhone Lines LEDEthernet LEDEthernet LEDPower LEDPower LED

E1/T1 LED E1/T1 LED

MyPBX E1 - Small IP PBX Phone System




MyPBX E1 Plus

100 SIP Extensions15 Concurrent Calls1 E1/T1/J1 Port8 Telephone Interfaces1 LAN Port1 WAN Port

8 Telephone InterfacesMax. 8 analog ports (FXS&FXO)

MyPBX E1 Plus– Small IP PBX Phone System


MyPBX E1 Plus – Small IP PBX Phone System


Phone Lines LED Phone Lines LED Ethernet LEDEthernet LEDPower LEDPower LED

E1/T1 LEDE1/T1 LED

1U

19’’

PowerPowerRJ11 Port (for phones)RJ11 Port (for phones)


WAN Port (RJ45)WAN Port (RJ45)E1/T1 PortE1/T1 Port



Product Model Specification Remark

MyPBX Enterprise

M1

300 SIP Extensions60 Concurrent calls1 E1/T1 Port8 telephone interfaces 1 LAN port1 WAN port

1) 8 Telephone InterfacesMax. 8 analog ports (FXS&FXO) or max. 4 GSM ports or max. 4 UMTS ports or max. 8 ISDN BRI ports; 2) The only difference between M1 and M2 is M1 has E1/T1 port but M2 doesn’t have it.3) Call Recording – available.

M2

300 SIP Extensions60 Concurrent calls8 Telephone interfaces 1 LAN port1 WAN port

MyPBX Enterprise – Medium sized IP PBX


MyPBX Enterprise – Medium sized IP PBX

Phone Lines LED Phone Lines LED System LEDSystem LEDPower LEDPower LED

1U

19’’

PowerPowerRJ11 Port (for phones)RJ11 Port (for phones)

LAN Port(RJ45)LAN Port(RJ45)

Reset KeyReset KeyWAN Port (RJ45)WAN Port (RJ45)

E1/T1 PortE1/T1 Port



For AntennasFor Antennas

MyPBX Series Comparison

　 MyPBX SOHO MyPBX Standard MyPBX Pro MyPBX E1 MyPBX Enterprise

Dimension& Weight 193x153x30mm(0.5 Kg) 280x175x33mm

(0.7 Kg) 280x175x33mm

(2.5 Kg) 280x175x33 mm

(0.6Kg) 440x200x45 mm

(3.5Kg)

Analog ports(MAX) 4 16 16 8 8

PRI ports(E1/T1/J1) 0 0 0 1 1

GSM ports(MAX) 0 4 8 0 4

UMTS 0 4 8 0 4

BRI 4 8 8 0 8

Ethernet ports 1 LAN 1 LAN1 WAN

1 LAN1 WAN

1 LAN1 WAN

1 LAN1 WAN

CPU BF533400 MHz

BF537600 MHz

BF537600 MHz

BF561600 MHz

TMS320C6A8168ACYG (dual core)1 G MHz

RAM 64 MB 128 MB 128 MB 128 MB 1 GB

ROM 512 MB 512 MB 512 MB 512 MB 512 MB

Hard Disk N/A N/A N/A N/A 500 GB(Optional)

User(MAX) 30 100 100 100 300

Concurrent calls (MAX) 8 22 22 15 60

Voicemail &Recording 4000min 4000min 4000min 4000min Depends on Hard disk

Protocol SIP SIP, IAX, T.38 SIP, IAX, T.38 SIP, IAX, T.38 SIP, IAX, T.38

Task

Here is the requirement from a customer, can you please recommend him a most suitable MyPBX model?

Please check which model of MyPBX is the best choice and what are the necessary modules.

There are 50 workers, 7 PSTN lines, 2 GSM trunks, a legacy fax machine must be reserved to receive and send faxes.


Introduction1

Advanced settings3

Basic settings2

Solution4

MyPBX quick start guide

Basic settings of MyPBX

2.1 Warming up

2.2 Logical configuration steps in WEB GUI 2.2.1 Network & System settings 2.2.2 Extensions 2.2.3 Trunks 2.2.4 Outbound Calls 2.2.5 Inbound Calls 2.2.6 Other settings 2.2.7 Security

2.1 Warming up – Part 1

Unpack your MyPBX – don’t power on

Unscrew the case of the MyPBX and insert the module cards according to your requirements Attention: Please ensure that the pins are aligned and the module is inserted correctly.

Please check the ‘MyPBX Operation Instructions’ on the next page.

Basic settings – Warming up

Introduction– Operation Instructions

Let’s see how to connect Switch, IP phones, router and MyPBX in a same network.

Basic settings – Warming up

2.1 Warming up – Part 2

Power on your Laptop/PC and log in Set the Nic (Ethernet Port) of your Laptop/PC to match the telephone system subnet.Example: Set the Nic IP Address to 192.168.5.XXX and set the Subnet Mask to 255.255.255.0

Turn on the MyPBX and wait until system initialized correctly, which will cost few minutes. Once the RUN LED flickers in green light, then it means the system is working normally.

Open your browser and go to http://192.168.5.150

Basic settings - Warming up

Login web GUI and change a new IP addressFactory default IP address: 192.168.5.150Default username: adminPassword: password

Basic settings - Warming up

Basic Settings - Logical steps 2.2 Logical steps – Overview

Basic Settings – System & Network

Step 1 Change a new IP address for MyPBX

Step 2 Change Date and Time for MyPBX

Step 3 Change a new password for the web GUI

Step 4 Download the system prompts for MyPBX

2.2.1 System and network setting

2.2.1 Step 1 Change a new IP address for MyPBX


2.2.1 Step 2 Change Date and Time


2.2.1 Step 3 Change a new password for the web GUI


2.2.1 Step 4 Download the system prompts for MyPBX


2.2.2 Extensions

Step 5 Change the extension preferences

Step 6 Setup analog and SIP extensions

Step 7 To quick configure the IP phones through phone provisioning

Basic Settings – Extensions

2.2.2 Step 5 Change the extension preferences


2.2.2 Step 6 Setup FXS and SIP extensions


2.2.2 Step 7 To quick configure quantity IP phones through phone provisioning


Basic Settings - SIP extension

Register SIP extension - Manually

Basic Settings – SIP extension

2.2.3 Trunks - Step 8 Setup various kinds of trunks

Basic Settings – Trunks

Basic Settings – Trunks Configure PSTN trunk

Basic Settings – Trunks Configure E1/T1 trunk

Configure ISDN BRI trunk


Basic Settings – Trunks Configure GSM trunk

Configure SIP trunk


2.2.4 Outbound route - Step 9 Setup outbound routes

Basic Settings – Outbound Route

phone number

To match pattern

Check the next route

Transform digits

Send to destination

trunk

Yes

No

Input numbers – The numbers dialed through phonesPattern - Special characters have special meaningsTransform digits – Copy from input / Remove / Insert digitsSend to destinations - Send to different trunks / branch offices


Dial Pattern examples

Dial pattern will match from the beginning to the last one

We can choose different trunks for different callsFor 911, we can choose PSTNFor Local 7 digits calls, we might choose BRI or GSMFor Long Distance calls, we can choose VoIP trunk

X : Any Digit from 0-9Z : Any Digit from 1-9N : Any Digit from 2-9[12345-9] : Any digits in the brackets (in this example, 1,2,3,4,5,6,7,8,9)The ‘.’ character will match any remaining digits. For example, 9011. will match any phone number that starts with 9011, excluding 9011 itself.


Basic Settings – Incoming Calls

2.2.5 Incoming calls

Step 10 Setup business hours

Step 11 Upload or customize prompts

Step 12 Setup IVR

Step 13 Setup call queue

Step 14 Setup ring groups

Step 15 Setup DISA

Step 16 Setup conferences

Step 17 Setup inbound routes

2.2.5 Incoming call - Step 10 Setup business hours


2.2.5 Incoming call - Step 11 Upload or record prompts


2.2.5 Incoming call - Step 12 Setup IVR

Play IVR prompt and wait for key

Key Press?

Reach Repeat count?

Wait for Key time

out

Valid key?

Time out destination

Key event destination

Invalid destination

Yes

Yes

Yes

No

No

No


2.2.5 Incoming call - Step 13 Setup call queue



2.2.5 Incoming call - Step 14 Setup ring groups

Basic Usage – Logical Steps

2.2.5 Incoming call - Step 15 Setup DISA

2.2.5 Incoming call - Step 16 Setup Conference


2.2.5 Incoming call - Step 17 Setup inbound routes


2.2.5 Incoming call - Step 17 Setup inbound routes

Input

Match Resource

?

Match caller ID

/ DID

Yes

Mobility extension

Match business

hours

Give Dial Tone

Go to configured destination

Yes

Yes

No

Match holiday

Go to holiday

destination

Yes

Go to non-office destination

Check Next rules

No

No

NoNo


Yes

Caller

501 502 503 504 505

Phone Number: 13806048464

E1

550330155033025503303550330455033055503306550330755033085503309

Basic Settings – DID

2.2.6 Other settings

Step 18 Setup feature codes

Step 19 Setup SIP settings

Step 20 Setup voicemail

Step 21 Setup music on hold

Basic Settings – Others

2.2.6 Other settings – Step 18 Setup feature codes


# + Ext. Leave voice message*1 One touch record*2 Read voice message*02 Voicemail Main Menu*3 Attended transfer*03 Blind transfer*4 Pick up the call*04 Pick up a specific extension*5 Intercom*6 Parking call*70 Reset to defaults

Note: When reset to defaults, the call forward default value will be1) Always forward: Disable2) Busy forward to voice mail: Enable3) No answer forward to voice mail: Enable4) Do not disturb: Disable

*71 Enable always forward*071 Disable always forward*72 Enable busy forward*072 Disable busy forward*73 Enable no answer forward*073 Disable no answer forward*74 Forward to number(*74+phone number)

e.g.: *74501, it will forward the call to extension 501.*074 Forward to Voicemail*75 Enable do not disturb*075 Disable do not disturb

Basic Settings – Others2.2.6 Other settings – Step 18 Setup feature codes

2.2.6 Other settings – Step 19 Setup SIP settings


2.2.6 Other settings – Step 20 Setup voicemail


2.2.6 Other settings – Step 21 Setup music on hold


2.2.7 Security

Step 22 Setup IP restriction on extensions page

Step 23 Firewall settings

Step 24 Backup and Restore

Basic Settings – Security

2.2.7 Security- Step 22 Enable IP Restriction for extensions


For local extensions

For remote extensions

HackerHacker

FirewallFirewall

Sip attack packets

Basic Settings – Security2.2.7 Security– Step 23 Firewall & Blacklist are available

Our MyPBX can detect that huge amount SIP packets in short time is an abnormal for a SIP station. MyPBX will add the IP address of the host, which send too many SIP packets in a very short time, into blacklist automatically. Once the IP being added into blacklist, the host will not be able to send any packets to MyPBX unless the administrator deletes the IP from blacklist manually. The normal SIP packets speed can be defined on IP blacklist rule section. Sometimes, when the IP phone subscribe a lot BLF status on their phone, the operator's IP phone for example, it will send a lot SIP packets as well. Then MyPBX might add the normal SIP extension into blacklist by mistake as well. Therefore we need to define white list by adding common rules to accept trusted network/hosts.

2.2.7 Security- Step 23 Firewall configurations


2.2.7 Security– Step 24 Backup and restore


General Limitations

General Limitations of MyPBX

General limitations


Introduction1

Advanced settings3

Basic settings2

Solution4

Advanced Settings – Call control

3.1 Call control – Option 1 Only the selected extension can dial out

3.1 Call control – Option 2 Setup a password for the outbound route


3.1 Call control – Option 3 Setup PIN user for the outbound route


Advanced Settings – Call recording

3.2 Call Recording – only available in MyPBX Enterprise

Note that you need a hard disk installed in MyPBX before you can enable the call recording feature. Below are suggested hard disk:(Seagate)500G ST9500325AS 5400RPM 8MB SATAII interface laptop hard-disk (Seagate)500G ST9500420AS 7200RPM 16MB SATAII interface laptop hard-disk (Seagate)320G ST9320325AS 5400RPM 8MB SATAII interface laptop hard-disk

Advanced Settings – Call recording 3.2 MyPBX Enterprise- Recording Interface for administrator

3.2 MyPBX Enterprise- Recording Interface for extension users

Advanced Settings – Recording

3.3 Update firmware in MyPBX through two ways: HTTP & TFTP

Advanced Settings – Firmware Upgrade

Advanced Settings – Auto Provision

Get configurations files from MyPBX

3.4 MyPBX act as an Auto Provision server

Advanced Settings – Call through Outlook3.5 Call out through Outlook contacts

Task – Establish a small network


Introduction1

Advanced settings3

Basic settings2

Solution4

Solutions– Remote extension4.1 Remote working solution

4.2 Remote office solution

Solutions– Remote office

Solutions– Traditional PABX4.3 Connect MyPBX with traditional PABX

You may note that we can connect using BRI or PRI channels as well

Solutions – Skype Connect 4.4 Connect MyPBX to Skype world

yeastar technology co., ltd

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