yh leadership meeting 30th october 2012 final

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    Welcome and Introductions

    Rosy Pope welcomed everyone to the meeting. Rosy explained that she ischairing this meeting as the Lead Director for people with Learning Disabilitiesfor the Association of Directors (ADASS) in Yorkshire and Humber.Everyone introduced themselves

    Rosy said this meeting is happening to help everyone across Yorkshire andHumber work together and understand what we all need to do after the abuse atWinterbourne View to make sure people with learning disabilities have goodsupport and are safe

    What the reviews and reports have said

    Jenny Anderton told everyone about the court case, inspections and reviews thathave happened since the abuse at Winterbourne View.

    There is a copy of Jennys presentation with these notes.

    Yorkshire and Humber LearningDisability Leadership Meeting

    Tuesday 30th October in York

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    The big things she said went wrong were:

    Poor management and poor leaders

    Poor practise by people who check services

    Poor practise by people who buy services

    Poor practise by people who review services

    People not talking to each other, police, safeguarding and peoplewho buy services

    Not listening to people and families

    A failure to develop and maintain local services and partnerships

    What do these issues mean to us Group Work

    We worked in small groups and talked about what we think are the important

    things that we need to learn from what happened at Winterbourne View.

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    Here are the important things we need to learn:

    Good contracts

    How to share information/concerns re individuals Data/information statistics (that may trigger alerts)

    Information flow proactive and prevention

    Dont put people with problems with lots of others

    Clearer information sharing and listening (incsafeguarding and commissioning to have anoverview of full picture)

    National Safeguarding Policies

    Relationships between Health and Adult Social Careneed joint commissioning/management

    Experts by experience

    Relationships with family carers

    More consultation with the people using services

    Shared view of whats right we all have a say inwhats right

    Identifying underlying causes

    Not all out of area placements are bad but shouldhave choice

    Dont let it get bad in first place

    Hospitals are for when youre poorly not whenyoure disabled

    Reciprocal arrangements for contract monitoring(national)

    Out Of Area Protocol mandatory

    DOH/ADASS mandatory protocols not justguidance

    Policy for out of area placements. Health and Social

    Care Vision, Value, Principles Culture local action, local environment, owned by

    Government

    How do you stop this happening again? Needs tocome from Government

    Big bosses dont know what is going on in theirservice and cant keep track

    Culture inherent

    GPs to keep a register mandatory People with learning disabilities to be a higher

    priority for CCGs

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    Here are the important things we need to learn (continued):

    More support for staff to blow the whistle on otherstaff. Dont move people out of area

    Economic, efficiencies, effect level ofservices/quality

    Localised inspection

    Value staff salary, training

    Employ the right people to do the job and make surethey have the right training

    Advocacy

    Changing expectations from Childrens Services Person Centred Commissioning early

    intervention/support/planning 14-16+ not 17+

    All staff to have a trial period and service users to beinvolved in interviewing and monitoring

    Recruitment, workforce development

    What this means to me and my role

    People also said what they think this means for them or what they need to do in their job

    Review process needs to be robust signed up to by all partners Procurement law prevents people from being creative Having more community based support for providers to avoid assessment and

    treatment Commissioners out of area only by choice. Need backing of Government and CCGS,

    statutory notice otherwise difficult with cuts to meet demand

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    Give providers more secure funding options to develop more appropriate services Looking at different ways of providing better support for the same or less money. Agreements from providers in area. KIN make sure service users and carers know their rights. More support for families

    who complain More support for families to complain. Independent people to monitor contracts Getting involved in inspections and monitoring (people with learning difficulties/families) Checking our local services Writing good contracts Developing feedback formsIncluding in area not just out of district Looking at our role in market development Influencing CCGs Monitoring/commissioning local services(specialist health) Developing improved local infrastructure/pathways Partnership Board knowledge, intelligence, plan, question, questions Require consistent approaches to terms and data, clarity of what needs to be reported

    on (assessment, treatment, CHC, rehab etc) How to implement an action plan locally and who will take responsibility Need more supported living for people. Open Door Policy for family and friends.

    Looking at our internal relationships (commissioner/safeguarding) Risk People with learning disabilities not high on CCGs agendas requires

    collaboration, loss of Learning Disability commissioners Local Authorities need to follow the law

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    Legal duties for owners Learning Disability Partnership Board need to have more influence/ensure

    accountability and report/links to HWB Commissioners need to go to providers and tell them what we want and their need to set standards My role self advocate write to Government and tell them what we think Sharing information Link safeguarding, IMCA/IMHAs Local ownership and monitoring (IMHA) Invest in training for all staff Identifying emerging themes local changing the future Family members are asking more and the right questions My role advocacy need for long term work, not crisis intervention My role self advocacy we need to keep giving people more info on what is going on My rolemakes me angry that people who purchase cant step back to find new ways

    to buy care Independent advocacy Identify our most important people for priority person centred plans etc

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    Our big local messages

    We worked in groups on what we think organisations and leaders needs to be doing orthinking about to help everyone make services better.

    This table shows you what people said

    To Directors of Social Services(ADASS)

    To Clinical CommissioningGroups (CCGs)

    To others / joint messages

    To ensure partnerships work equally.

    What is the shared vision??

    Demonstrate that you aretaking people with LearningDisabilities seriously by havinga regular slot on the CCG

    Agenda and commit toleadership for GPs

    A fair price for a quality service -agree on a regional rateCheaper doesnt mean better

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    To Directors of Social Services(ADASS)

    To Clinical CommissioningGroups (CCGs)

    To others / joint messages

    Framework to review/toolkit all Out ofDistrict Placements

    Clarity around local prioritysetting

    CPP- Produced an approved provider

    list/data, BUT contract ends inMarch 2013 - Risk goodwork/info sharing will be lost

    -CQC and local CCGs need a co-ordinated approach to monitoring

    Application of eligibility ofContinuing Health Care to beapplied consistently nationally

    Partnership Boards- Speak up about getting right

    support for people and changingthings that dont work

    Who reports to the Health and WellBeing Board and how do reports gethighlighted/prioritised?

    What is members responsibility?

    Who is taking responsibility for theAction Plans can ADASS ask theSafeguarding Boards and share thiswith Learning Disability Partnershipboard as they need to know?

    Learning disability is your dayjob

    Learning Disability Chairs and Co-Chairs- Dont lose the message, hold

    people to account- Get Co Chairs together to talk

    about what they are doing

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    To Directors of Social Services(ADASS)

    To Clinical CommissioningGroups (CCGs)

    To others / joint messages

    Develop a standard Review Tool forQuality

    Ownership, understanding,leadership and commitment forpeople with LearningDisabilities

    Practitioners- This is your business, a tick box is

    not good enough- Think not on my watch

    To drive local leadership for peoplewith Learning Disabilities

    To continue to commissionoutreach support

    CQC- Be clear, stop confusing people- Information sharing, timelines of

    information

    Ensure a regional focus Develop early goodrelationships/understandingwith CCGs

    NHS Commissioning Board- Sort out the GP Contracts so that

    Learning Disability registers andhealth checks are not an option

    Winterbourne is an agent for change To ensure partnerships workequally. What is the sharedvision??

    Health Care Providers- You are part of the solution not part

    of the problem

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    To Directors of Social Services(ADASS)

    To Clinical CommissioningGroups (CCGs)

    To others / joint messages

    Has to be a priority for ADASS thatWinterbourne never happens again

    Framework to review/toolkit allOut of District Placements

    All organisations- In times of austerity please dont

    thing that there is a cheap solution

    Not learning from past mistakesEmpty promises are no good

    How scrutiny and monitoring inprivate provision is managed

    Safeguarding- Good quality care is everyones

    responsibility- More joined up working re alerts

    and inside presence withinsafeguarding

    Align Out of Area Protocol withSafeguarding

    Make sure you commissionspecialist providers in eachCityMake sure that there iscompetition to keep upstandards

    Develop contracts that are fit forpurpose

    Review the content and use of the Outof Area Protocol

    Ensure that Regional CommissioningForum is fully representative andagenda includes information sharing,including safeguarding/ providerissues

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    To Directors of Social Services(ADASS)

    To Clinical CommissioningGroups (CCGs)

    To others / joint messages

    Sign up to Out of Area Protocolregionally

    Health and Wellbeing Boards- understand, challenge and hold

    Health and Social Care communityto account

    Take a lead in the contract monitoringrole and information sharing

    Everyone- share your communication- agreement to share data- share soft data with regional

    partners

    How is leadership going to keepintelligence with all the changes lossof staff/history?

    Providers- dont lose your values its core

    business

    Develop core standards/specifications that can be adaptedlocallyDevelop a national standard contractfor Learning Disability services

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    What we will do next in our area

    The team from each area worked on an action plan for what they will do after today with

    what they have learnt or talked about.

    Each area were sent a copy of their action plan with these notes

    What we think is important for the future

    The group from each area said the first big action they will take is:

    North EastLincolnshire

    Develop Partnership working more by setting up a Learning Disability Provider Forum

    North Lincolnshire Build on our Complex Care Review turn into an action plan and make people

    accountableDoncaster Develop more our Joint Learning Disability contract and monitoring

    Barnsley Quality contracts start using it

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    Rotherham We will make sure people who live or work in care homes know about Advocacy

    Bradford Develop a central intelligence service to log information so we can see any trends

    Kirklees Include Experts by Experience in contract monitoring

    Leeds Work together to look at people experiences and Person Centred Planning and takethose messages to the CCG Health &Well Being Board

    North Yorkshire We are holding an inclusive meeting to develop the Action plan to be accountable to theBoard

    Sheffield Put a plan in place to join up all the work we are doing get people to understand whatcommissioning intentions are

    East Riding Get a shared Statement of intent and sign up on Out of Area Placements across health

    and social careWakefield Develop a shared vision and what all partners should be doing

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    What will happen next

    Rosy will take the feedback from today to the ADASS group

    Everyone agreed it would be good to have another leadership meetingPeoples ideas for this next meeting were:

    Shared responsibility Review against what we said and the National Programme Commissioning strategy in our areas what works, hourly rates Delivering creative local provision Talk about what is happening in other areas, hold people to account report back

    on outcomes Personalisation/RAS how are people doing Understand if anything has changed Barriers to real change happening Risks from the new structures Approaches to personalisation Are there any regional initiatives to consider How can we decide what is more important/urgent A forum which must continue and grow with increased representation Progress on actions from today Outcomes from the DH Report Sharing of action plans and local or regional improvements Progress and DoH findings

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    Date of the next meeting:28th January at 10am in York

    The next meeting will be about- Checking what is happening in local areas on the Winterbourne View Action Plans- The Health and Social Care Self - Assessment and how it should work in the future

    Feedback from the meeting

    Was the meeting useful?

    Extremely useful to have Rosy present was very good, good to hear fromother areas and learn/share experiences

    Timing good, enough content and time to consider ideas as well as mixed withpresentations

    Thought it was good

    A way of sharing best practice and how people got there/main challenges

    Well explained

    Helpful day First classON THE BUTTON!

    Excellent chair good useful discussion of all key issues

    Very useful meeting, time to consider, reflect and plan

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    Helpful day, time out is so very vital

    Really useful meeting

    I thought it was very good and everyone got together and shared ideas

    Positive

    Good that we got our point across as self advocates

    Good networking. Good to hear ideas that other are doing

    I have learnt a lot today about everything in this meeting thank you

    Well focused, well paced and good to keep emphasising resulting actions

    What couldve been done differently?

    Different place/time Couldnt always hear okay

    Different location

    CQC should be represented

    Not enough chocolate biscuits

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    Who was at the meeting

    Name AreaRosy Pope ADASS / East Riding

    Heather Raistrick SHAAlison Porter East Riding

    Derek Barker East Riding

    Neil Griffiths East Riding

    Liane Kirk East Riding

    Jo Barnes NE Lincs

    Angie Walker NE Lincs

    Gary Stark NE Lincs

    Janet Wright LeedsSteve Foy Leeds

    Norman Campbell LeedsSharon Graham Barnsley

    Joanne Price BarnsleyKaren Smith Rotherham

    Kate Tufnell Rotherham

    Robert Parkin Rotherham

    Laura Supporter Rotherham

    Louise Metali RotherhamDebbi Gittins Wakefield

    Nicola Pearce Wakefield

    Barrie Warner Wakefield

    Peter Collier Doncaster

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    Wayne Goddard DoncasterMark Feeney Kirklees

    Gary Wainwright KirkleesSarah Roberts Kirklees

    Nicola Cromack KirkleesJoss Harbron North Yorkshire

    Sue Lear North Yorkshire

    Joanne Mosby North Lincs

    Julie Clark North Lincs

    Dave Rosser Bradford

    Karen Amos Bradford

    Damien Marshall Bradford

    Tim Pickles Bradford

    Mairead O Donnell BradfordBill Hodson Health & Well Being Collaborative

    Heather Burns Sheffield