yh leadership meeting 30th october 2012 final
TRANSCRIPT
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Welcome and Introductions
Rosy Pope welcomed everyone to the meeting. Rosy explained that she ischairing this meeting as the Lead Director for people with Learning Disabilitiesfor the Association of Directors (ADASS) in Yorkshire and Humber.Everyone introduced themselves
Rosy said this meeting is happening to help everyone across Yorkshire andHumber work together and understand what we all need to do after the abuse atWinterbourne View to make sure people with learning disabilities have goodsupport and are safe
What the reviews and reports have said
Jenny Anderton told everyone about the court case, inspections and reviews thathave happened since the abuse at Winterbourne View.
There is a copy of Jennys presentation with these notes.
Yorkshire and Humber LearningDisability Leadership Meeting
Tuesday 30th October in York
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The big things she said went wrong were:
Poor management and poor leaders
Poor practise by people who check services
Poor practise by people who buy services
Poor practise by people who review services
People not talking to each other, police, safeguarding and peoplewho buy services
Not listening to people and families
A failure to develop and maintain local services and partnerships
What do these issues mean to us Group Work
We worked in small groups and talked about what we think are the important
things that we need to learn from what happened at Winterbourne View.
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Here are the important things we need to learn:
Good contracts
How to share information/concerns re individuals Data/information statistics (that may trigger alerts)
Information flow proactive and prevention
Dont put people with problems with lots of others
Clearer information sharing and listening (incsafeguarding and commissioning to have anoverview of full picture)
National Safeguarding Policies
Relationships between Health and Adult Social Careneed joint commissioning/management
Experts by experience
Relationships with family carers
More consultation with the people using services
Shared view of whats right we all have a say inwhats right
Identifying underlying causes
Not all out of area placements are bad but shouldhave choice
Dont let it get bad in first place
Hospitals are for when youre poorly not whenyoure disabled
Reciprocal arrangements for contract monitoring(national)
Out Of Area Protocol mandatory
DOH/ADASS mandatory protocols not justguidance
Policy for out of area placements. Health and Social
Care Vision, Value, Principles Culture local action, local environment, owned by
Government
How do you stop this happening again? Needs tocome from Government
Big bosses dont know what is going on in theirservice and cant keep track
Culture inherent
GPs to keep a register mandatory People with learning disabilities to be a higher
priority for CCGs
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Here are the important things we need to learn (continued):
More support for staff to blow the whistle on otherstaff. Dont move people out of area
Economic, efficiencies, effect level ofservices/quality
Localised inspection
Value staff salary, training
Employ the right people to do the job and make surethey have the right training
Advocacy
Changing expectations from Childrens Services Person Centred Commissioning early
intervention/support/planning 14-16+ not 17+
All staff to have a trial period and service users to beinvolved in interviewing and monitoring
Recruitment, workforce development
What this means to me and my role
People also said what they think this means for them or what they need to do in their job
Review process needs to be robust signed up to by all partners Procurement law prevents people from being creative Having more community based support for providers to avoid assessment and
treatment Commissioners out of area only by choice. Need backing of Government and CCGS,
statutory notice otherwise difficult with cuts to meet demand
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Give providers more secure funding options to develop more appropriate services Looking at different ways of providing better support for the same or less money. Agreements from providers in area. KIN make sure service users and carers know their rights. More support for families
who complain More support for families to complain. Independent people to monitor contracts Getting involved in inspections and monitoring (people with learning difficulties/families) Checking our local services Writing good contracts Developing feedback formsIncluding in area not just out of district Looking at our role in market development Influencing CCGs Monitoring/commissioning local services(specialist health) Developing improved local infrastructure/pathways Partnership Board knowledge, intelligence, plan, question, questions Require consistent approaches to terms and data, clarity of what needs to be reported
on (assessment, treatment, CHC, rehab etc) How to implement an action plan locally and who will take responsibility Need more supported living for people. Open Door Policy for family and friends.
Looking at our internal relationships (commissioner/safeguarding) Risk People with learning disabilities not high on CCGs agendas requires
collaboration, loss of Learning Disability commissioners Local Authorities need to follow the law
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Legal duties for owners Learning Disability Partnership Board need to have more influence/ensure
accountability and report/links to HWB Commissioners need to go to providers and tell them what we want and their need to set standards My role self advocate write to Government and tell them what we think Sharing information Link safeguarding, IMCA/IMHAs Local ownership and monitoring (IMHA) Invest in training for all staff Identifying emerging themes local changing the future Family members are asking more and the right questions My role advocacy need for long term work, not crisis intervention My role self advocacy we need to keep giving people more info on what is going on My rolemakes me angry that people who purchase cant step back to find new ways
to buy care Independent advocacy Identify our most important people for priority person centred plans etc
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Our big local messages
We worked in groups on what we think organisations and leaders needs to be doing orthinking about to help everyone make services better.
This table shows you what people said
To Directors of Social Services(ADASS)
To Clinical CommissioningGroups (CCGs)
To others / joint messages
To ensure partnerships work equally.
What is the shared vision??
Demonstrate that you aretaking people with LearningDisabilities seriously by havinga regular slot on the CCG
Agenda and commit toleadership for GPs
A fair price for a quality service -agree on a regional rateCheaper doesnt mean better
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To Directors of Social Services(ADASS)
To Clinical CommissioningGroups (CCGs)
To others / joint messages
Framework to review/toolkit all Out ofDistrict Placements
Clarity around local prioritysetting
CPP- Produced an approved provider
list/data, BUT contract ends inMarch 2013 - Risk goodwork/info sharing will be lost
-CQC and local CCGs need a co-ordinated approach to monitoring
Application of eligibility ofContinuing Health Care to beapplied consistently nationally
Partnership Boards- Speak up about getting right
support for people and changingthings that dont work
Who reports to the Health and WellBeing Board and how do reports gethighlighted/prioritised?
What is members responsibility?
Who is taking responsibility for theAction Plans can ADASS ask theSafeguarding Boards and share thiswith Learning Disability Partnershipboard as they need to know?
Learning disability is your dayjob
Learning Disability Chairs and Co-Chairs- Dont lose the message, hold
people to account- Get Co Chairs together to talk
about what they are doing
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To Directors of Social Services(ADASS)
To Clinical CommissioningGroups (CCGs)
To others / joint messages
Develop a standard Review Tool forQuality
Ownership, understanding,leadership and commitment forpeople with LearningDisabilities
Practitioners- This is your business, a tick box is
not good enough- Think not on my watch
To drive local leadership for peoplewith Learning Disabilities
To continue to commissionoutreach support
CQC- Be clear, stop confusing people- Information sharing, timelines of
information
Ensure a regional focus Develop early goodrelationships/understandingwith CCGs
NHS Commissioning Board- Sort out the GP Contracts so that
Learning Disability registers andhealth checks are not an option
Winterbourne is an agent for change To ensure partnerships workequally. What is the sharedvision??
Health Care Providers- You are part of the solution not part
of the problem
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To Directors of Social Services(ADASS)
To Clinical CommissioningGroups (CCGs)
To others / joint messages
Has to be a priority for ADASS thatWinterbourne never happens again
Framework to review/toolkit allOut of District Placements
All organisations- In times of austerity please dont
thing that there is a cheap solution
Not learning from past mistakesEmpty promises are no good
How scrutiny and monitoring inprivate provision is managed
Safeguarding- Good quality care is everyones
responsibility- More joined up working re alerts
and inside presence withinsafeguarding
Align Out of Area Protocol withSafeguarding
Make sure you commissionspecialist providers in eachCityMake sure that there iscompetition to keep upstandards
Develop contracts that are fit forpurpose
Review the content and use of the Outof Area Protocol
Ensure that Regional CommissioningForum is fully representative andagenda includes information sharing,including safeguarding/ providerissues
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To Directors of Social Services(ADASS)
To Clinical CommissioningGroups (CCGs)
To others / joint messages
Sign up to Out of Area Protocolregionally
Health and Wellbeing Boards- understand, challenge and hold
Health and Social Care communityto account
Take a lead in the contract monitoringrole and information sharing
Everyone- share your communication- agreement to share data- share soft data with regional
partners
How is leadership going to keepintelligence with all the changes lossof staff/history?
Providers- dont lose your values its core
business
Develop core standards/specifications that can be adaptedlocallyDevelop a national standard contractfor Learning Disability services
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What we will do next in our area
The team from each area worked on an action plan for what they will do after today with
what they have learnt or talked about.
Each area were sent a copy of their action plan with these notes
What we think is important for the future
The group from each area said the first big action they will take is:
North EastLincolnshire
Develop Partnership working more by setting up a Learning Disability Provider Forum
North Lincolnshire Build on our Complex Care Review turn into an action plan and make people
accountableDoncaster Develop more our Joint Learning Disability contract and monitoring
Barnsley Quality contracts start using it
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Rotherham We will make sure people who live or work in care homes know about Advocacy
Bradford Develop a central intelligence service to log information so we can see any trends
Kirklees Include Experts by Experience in contract monitoring
Leeds Work together to look at people experiences and Person Centred Planning and takethose messages to the CCG Health &Well Being Board
North Yorkshire We are holding an inclusive meeting to develop the Action plan to be accountable to theBoard
Sheffield Put a plan in place to join up all the work we are doing get people to understand whatcommissioning intentions are
East Riding Get a shared Statement of intent and sign up on Out of Area Placements across health
and social careWakefield Develop a shared vision and what all partners should be doing
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What will happen next
Rosy will take the feedback from today to the ADASS group
Everyone agreed it would be good to have another leadership meetingPeoples ideas for this next meeting were:
Shared responsibility Review against what we said and the National Programme Commissioning strategy in our areas what works, hourly rates Delivering creative local provision Talk about what is happening in other areas, hold people to account report back
on outcomes Personalisation/RAS how are people doing Understand if anything has changed Barriers to real change happening Risks from the new structures Approaches to personalisation Are there any regional initiatives to consider How can we decide what is more important/urgent A forum which must continue and grow with increased representation Progress on actions from today Outcomes from the DH Report Sharing of action plans and local or regional improvements Progress and DoH findings
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Date of the next meeting:28th January at 10am in York
The next meeting will be about- Checking what is happening in local areas on the Winterbourne View Action Plans- The Health and Social Care Self - Assessment and how it should work in the future
Feedback from the meeting
Was the meeting useful?
Extremely useful to have Rosy present was very good, good to hear fromother areas and learn/share experiences
Timing good, enough content and time to consider ideas as well as mixed withpresentations
Thought it was good
A way of sharing best practice and how people got there/main challenges
Well explained
Helpful day First classON THE BUTTON!
Excellent chair good useful discussion of all key issues
Very useful meeting, time to consider, reflect and plan
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Helpful day, time out is so very vital
Really useful meeting
I thought it was very good and everyone got together and shared ideas
Positive
Good that we got our point across as self advocates
Good networking. Good to hear ideas that other are doing
I have learnt a lot today about everything in this meeting thank you
Well focused, well paced and good to keep emphasising resulting actions
What couldve been done differently?
Different place/time Couldnt always hear okay
Different location
CQC should be represented
Not enough chocolate biscuits
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Who was at the meeting
Name AreaRosy Pope ADASS / East Riding
Heather Raistrick SHAAlison Porter East Riding
Derek Barker East Riding
Neil Griffiths East Riding
Liane Kirk East Riding
Jo Barnes NE Lincs
Angie Walker NE Lincs
Gary Stark NE Lincs
Janet Wright LeedsSteve Foy Leeds
Norman Campbell LeedsSharon Graham Barnsley
Joanne Price BarnsleyKaren Smith Rotherham
Kate Tufnell Rotherham
Robert Parkin Rotherham
Laura Supporter Rotherham
Louise Metali RotherhamDebbi Gittins Wakefield
Nicola Pearce Wakefield
Barrie Warner Wakefield
Peter Collier Doncaster
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Wayne Goddard DoncasterMark Feeney Kirklees
Gary Wainwright KirkleesSarah Roberts Kirklees
Nicola Cromack KirkleesJoss Harbron North Yorkshire
Sue Lear North Yorkshire
Joanne Mosby North Lincs
Julie Clark North Lincs
Dave Rosser Bradford
Karen Amos Bradford
Damien Marshall Bradford
Tim Pickles Bradford
Mairead O Donnell BradfordBill Hodson Health & Well Being Collaborative
Heather Burns Sheffield