yorkshire and humber libraries it learning resources

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Kevin John Huddersfield Reference Library Society of Chief Librarians: National Information Offer Yorkshire & Humber Libraries pilot July 2011 – April 2012 National Project Outputs: 8 pilots looking at the promotion of libraries’ core role as key information, advice and guidance hubs Online toolkit to improve customer access to business, careers, financial, government and health information Training resources for library staff to guide customers through the information available An evaluated model of delivery that can be rolled out nationally Individual pilot themes: Brighton & Hove: financial advice Kensington & Chelsea: jobseeking resources Kent: general information based on their most frequently asked questions Lincolnshire: health advice Manchester: jobseeking resources Thurrock: financial advice West Midlands: health advice Yorkshire and Humber pilot theme: the key to ensuring that more government transactions take place online is not the inaccessibility of this information but the Digital Divide itself to address the lack of IT literacy skills that are preventing people from getting online to create a portal for a range of evaluated resources that support both the teaching and learning of basic IT skills

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Page 1: Yorkshire and Humber libraries IT learning resources

Kevin John

Huddersfield Reference Library

Society of Chief Librarians: National Information OfferYorkshire & Humber Libraries pilot

July 2011 – April 2012

National Project Outputs:

8 pilots looking at the promotion of libraries’ core role as key information, advice and guidance

hubs

Online toolkit to improve customer access to business, careers, financial, government and health

information

Training resources for library staff to guide customers through the information available

An evaluated model of delivery that can be rolled out nationally

Individual pilot themes:

Brighton & Hove: financial advice

Kensington & Chelsea: jobseeking resources

Kent: general information based on their most frequently asked questions

Lincolnshire: health advice

Manchester: jobseeking resources

Thurrock: financial advice

West Midlands: health advice

Yorkshire and Humber pilot theme:

the key to ensuring that more government transactions take place online is not the inaccessibility of this information but the Digital Divide itself

to address the lack of IT literacy skills that are preventing people from getting online

to create a portal for a range of evaluated resources that support both the teaching and learning of basic IT skills

Page 11: Yorkshire and Humber libraries IT learning resources

Partners: - 15 library authorities – IT delivery

- agencies such as UK Online and a local BT ‘getITtogether’ project are very protective of their own platforms

Training: - as a basic IT resource our online resource was designed to be simple enough to use without the need for formal staff training

Scalability: - national – regional – local- ability to add resources and customise pages

Sustainability: - googlesite / google mail / google docs: free- netvibes: free- time: never enough of it

Page 12: Yorkshire and Humber libraries IT learning resources

googlesiteurl: https://sites.google.com/site/nioportaltest/search: yorkshire and humber libraries online learning

google analytics18th Jan – 24th April = 371 visits from 220 unique visitors

netvibesurl: www.netvibes.com/kevatrefsearch: yorkshire and humber library favourites

slideshare: http://www.slideshare.net/Kevatref/

contact: [email protected]