your business. printing innovation. spds v2.0 the smart...

SMARTIFY YOUR BUSINESS. PRINTING INNOVATION.

SPDS The Smart way to analyze & fix the printer

V2.0

http://www.samsung.com/us/business/

SMARTIFY YOUR BUSINESS. PRINTING INNOVATION. Confidential - Not for Distribution

Release Note

Version Date Description

Android V1.00.000

Sep 2013 • First Android Version

iOS V1.05.000

Jan 2016 • First iOS Version

V2.00.022 Oct 2016

• Change UI • Add ‘Tech-Guide’ (Error -> Tech Guide) • Delete ‘Service Bulletin’ • Delete ‘Trouble Shooting Guide’ • Delete ‘Useful Tip’

V2.00.028 Jan 2017

• Add ‘Network Diagnostics’ • Add ‘Fax Diagnostics’ • Add ‘Image Defect Diagnostics’ • Delete ‘Community’, ‘Tech-Info’, ‘Corrective

History’

V2.00.029 Apr 2017

• USIM policy change (When USIM changed, re-authentication is not needed)

• SFDS usability improvement • Main page change (Notice added) • Password policy change • Wi-Fi device policy change (all functions are

available for Wi-Fi device) • SPDS download center open • SFDS guide page open



3. Menu & Functions

3.1 Initial Screen

3.2 Error

3.2.1 Device Error

3.2.2 Action Guide 3.2.2.1 Tech Guide 3.2.2.2 Disassembly Video

3.2.2.3 Service Manual

3.2.2.4 Exploded View

3.3 Diagnosis 3.3.1 Engine Diagnostics 3.3.2 Image Diagnostics 3.3.3 Network Diagnostics 3.3.4 FAX Diagnostics

3.4 Test

3.4.1 Printout Pattern

3.4.2 Shading Test

3.5 Information 3.5.1 Configuration 3.5.2 Information 3.5.3 Firmware Update 3.6 Service

3.6.1 Cloning

3.6.2 Send Debug Log

3.6.3 IP Address Setting

3.6.4 Counter Initialization

3.6.5 Footer

3.6.6 Serial No. Setting

4. FAQ

3.7 Warranty Claim

1. Solution Info 1.1 What is the SPDS? 1.2 Release History 1.3 Menu Map

2. Preparation & Installation 2.1 Preparation

2.1.1 Device Requirements 2.1.2 Wireless Connection 2.1.3 Android 2.1.4 iOS 2.1.5 Windows PC 2.1.6 Wi-Fi Only Device

2.2 Installation 2.2.1 Android Device 2.2.2 iOS Device 2.2.3 Windows PC

2.3 Login 2.3.1 User Registration Request 2.3.2 Change/Reset Password 2.3.3 SPDS inquiry

2.4 Connection to Machine 2.4.1 USB 2.4.2 NFC 2.4.3 Wi-Fi Direct 2.4.4 Without Connection 2.4.5 Wi-Fi for iOS

2.5 Customer Approval

Contents



CONFIDENTIAL - Not for Distribution

Contents


1. Solution Intro




SPDS (Smart Printer Diagnostic System)?

- SPDS is the useful smart device application for field service activities

1.1 What is the SPDS ?

Wi-Fi

Printer (A3/A4) Server

Direct Connection



1.2 Menu Map

Error Diagnosis Test Service

Device Error Engine Diagnostics Printout Pattern Cloning

Show current error(s) Image Diagnostics Shading Test Send Debug Log

Search error codes Network Diagnostics Shade Test and Print Report Device Settings

Action Guide Fax Diagnostics Print Last Shade Test Report IP Address Setting

Tech Guide Information Counter Initialization

Disassembly Video Configuration Footer

Service Manual Preferences Information Serial No. Setting

Exploded View Date of First Set Installation Notice

Firmware Information Warranty Claim

Information

Supplies

Network

Fax Report

Error Report

Tech Mode

Firmware update

Forced Firmware Update Videos

Checking Genuine Toner Use

* This menu map is based ‘connected mode’ on SPDS ver 2.00

SIM

SIM

SIM

Connection

Connection Connection Connection

Connection

SIM

Only available with Set Connected status

Only available with U-SIM on Mobile Phone

[ Reference ]

New Function On SPDS 2.0

Connection

Connection

Connection

Connection

Connection

Connection

Connection


http://www.google.co.kr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiYqpfRjJ3PAhWKNI8KHUBiCREQjRwIBw&url=http://www.sonnys.be/index.php?cPath%3D223%26language%3Den&psig=AFQjCNGN4OfROAK9ikYU_R8it14ktIBh2A&ust=1474431766969349

http://www.google.co.kr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiYqpfRjJ3PAhWKNI8KHUBiCREQjRwIBw&url=http://www.sonnys.be/index.php?cPath%3D223%26language%3Den&psig=AFQjCNGN4OfROAK9ikYU_R8it14ktIBh2A&ust=1474431766969349


1.3 SPDS Download Center / Newsletter

You can download all materials regarding SPDS on “SPDS Download Center”

Address : http://tsp.samsung.com/tsp_file/spds/download.html

We provide “SPDS Newsletter” every second week

To let you know how to utilize SPDS.

SPDS Newsletter is sent to your e-mail address,

Also you can download at SPDS Download Center.


http://tsp.samsung.com/tsp_file/spds/download.html

http://tsp.samsung.com/tsp_file/spds/download.html



Contents


2. Preparation & Installation




Samsung Printer or Copier / SPDS support models

- Latest models launched after Oct. 2012

Android and iOS based Smart Devices (3G/LTE or Wi-Fi)

- Android : All models based on Android 4.0 and above

- iOS : Latest models including iPhone 5 & iPad 2 with later than iOS 8.0 version

- PC : Windows OS installed PC

s

Android iOS Windows OS

2.1.1 Preparation - Requirements

(PC Supported)


http://www.google.co.kr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwik646SysXRAhULsFQKHWJaAEsQjRwIBw&url=http://www.samsung.com/sec/notebook/&bvm=bv.144224172,d.cGw&psig=AFQjCNG_EexGMnZq7lgu1wFAkJ8GXWeTfA&ust=1484618774230567


2.1.2 Preparation – Wireless Connection

For SPDS connection, wireless connection is recommended

- Android : NFC, Wi-Fi, Wi-Fi Direct

- iOS : Wi-Fi

- PC : USB

Android iOS



Smart Device

USB OTG Gender (*)

USB Cable

Printer or Copier

2.1.3 Preparation – Wired connection (Android)

(*) USB OTG Gender Part #: JC39-02430A, OTG Gender can be easily purchased on the market

- Smart devices : Smart phone or tablet based on Android

- USB OTG Gender & USB Cable

- Samsung Printer or Copier : SPDS and DCU support model / Wi-Fi support model



Smart Device Lightening to USB Camera Adapter (MD821AM/A)

USB Ethernet Adapter

(Next-210ca)

LAN Cable Printer or Copier DHCP

2.1.4 Preparation – Wired connection (iOS)

- Smart devices : Smart phone or tablet based on iOS

- Lightening Cable, USB Ethernet Adapter and LAN Cable

- Samsung Printer or Copier : IP should be configured as DHCP (Static is not supported for connection)

- If you couldn’t use “Next-210ca”, please refer to appendix.1



Windows installed PC

USB Printer Cable

Printer or Copier

2.1.5 Preparation – Wired connection (PC)

- Windows OS installed PC

- USB Printer Cable

- Samsung Printer or Copier


http://www.google.co.kr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiPyIHYycXRAhUqqFQKHb-_Bm8QjRwIBw&url=http://www.ebay.com/bhp/usb-printer-cable-10-ft&psig=AFQjCNHbPL4X-RJ3Tlmpqgt5uN4AH9EO9Q&ust=1484618668234625

http://www.google.co.kr/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwik646SysXRAhULsFQKHWJaAEsQjRwIBw&url=http://www.samsung.com/sec/notebook/&bvm=bv.144224172,d.cGw&psig=AFQjCNG_EexGMnZq7lgu1wFAkJ8GXWeTfA&ust=1484618774230567


2.1.6 Preparation - Wi-Fi Only Device

SPDS connection is available with 3G/LTE as well as Wi-Fi only smart device You can use all functions of SPDS on your Wi-Fi-only smart device without any constraints.


https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjSsOzLsvfOAhUIHJQKHXxdC5QQjRwIBw&url=https://www.iconfinder.com/icons/594181/device_galaxy_mobile_samsung_tablet_technology_wifi_icon&bvm=bv.131783435,d.dGo&psig=AFQjCNFw5vo32KMFnjy6vJhRcPatxKEm-Q&ust=1473136313776145


2.2.1 Installation – Android Device

(2)

(1) Search and Select ‘SPDS’

Google play store > Searching “SPDS” > Downloading application



2.2.2 Installation - iOS Device

Search ‘SPDS’ Select Get

(2)

(3)

App store > Searching “SPDS” > Downloading application

(1)



2.2.3 Installation – Windows PC

Download Center > Download recent “SPDS for PC” > Extract file > SPDS Installation

- Download Center

http://tsp.samsung.com/tsp_file/spds/samsungprinter/Download-Center.html

- Installation video guide

http://tsp.samsung.com/tsp_file/spds/samsungprinter/Download/SPDS_for_WindowsPC.mp4

- SPDS Installation









(1) Login with ID & Password

(2) User account Registration

. In order to use SPDS, user should be registered by HQ with specific information

- User Registration Request : Making a new Account

- Change/Reset your Password : Modifying Password to the new one

- SPDS work/use inquiry : Sending request to SPDS manager in HQ

2.3 Login

(1)

(2)



(i) User Registration Request : Making a new Account

- ID, Name, E-mail address

- Partner ID

. Partner : GSPN ID, 7 digit

* If new partner with Samsung, please contact

Samsung sales or service manager

- Password

. At least 4 letters of Alphabet

. One or more Number

. One or more Special Letter among _ $ @ = ^ - + .

(e.g.) qwer123$

4 letters of alphabet + 3 digit number + 1 special letter

2.3.1 Login – User Registration Request

(i)

(ii)

(iii)



(ii) Change/Reset your Password : Modifying Password

- Fill-in ID to get the authentication code

- Check authentication code at the mail from SPDS

system, and then input that code at the box

- Change Password to the new one with rules

2.3.2 Login – Change/Reset Password

(i)

(ii)

(iii)



(iii) SPDS work/use inquiry

- If user has any further request, please contact SPDS

admin by this menu

. problem of user registration or user information

. request or proposal for SPDS system improvement

. and any request to HQ

2.3.3 Login – SPDS inquiry

(i)

(ii)

(iii)

[email protected]

* Id you need to change the details relating to

personal account information, like change your partner

ID, e-mail address, and delete your account, please

send the request to SPDS admin by this menu.



2.4 Connecting to Machine

Access to SPDS and machine is achieved through vatious methods

- Android based devices

(1) USB

(2) NFC

(3) Wi-Fi Direct

(4) Without Connection

- Other devices

(5) iOS version

(6) PC version (1)

(2)

(3) (4)



2.4.1 Connecting to Machine – USB

(1) USB

- Access to the machine with Android device with USB cable + OTG gender

(1)

OTG

USB cable

For Android device



2.4.2 Connecting to Machine – NFC

(2) NFC

- NFC function On at the machine (Settings > NFC > NFC On)

- NFC function On at the smart device

- Tag smart device at the NFC sticker on the machine

(2)

→ Select R/W P2P



2.4.3 Connecting to Machine – Wi-Fi Direct

(3) Wi-Fi Direct

- For UI based models

Wi-Fi Direct function On at the machine ; (Settings > Wi-Fi > Wi-Fi On > Wi-Fi Direct)

- For no UI models, press ‘WPS’ button for a while for connection

- LED flicker > Wi-Fi Direct function On at the smart device

- Connect the smart device with the machine

(3)

→ Select Wi-Fi Direct



2.4.4 Connecting to Machine – Without Connection

(4) Without Connection

- Limited functions can be temporarily performed when accessing a connection

without connection.

(4)

Error Information

Error Code Search Information

Action Guide Tech Mode

Tech Guide Notice

Disassembly Video Warranty Claim

Service Manual

Exploded View

Diagnosis

Smart Fax Diagnostic System



2.4.5 Connecting to Machine – iOS

For iOS device, SPDS can connect to the machine by 2 methods.

(1) The model which support Wi-Fi.

- Select Wi-Fi > Select the machine

* Machine should be connected with same router

(2) The model which doesn’t support Wi-Fi.

- Connect to the machine directly by cables

(Refer to 2.1.4)

* IP Address should be configured as DHCP

- Select the machine

(4)

Lightening

USB Ethernet Adapter (NEXT-210CA)

LAN Cable

iOS device


https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjUurXzqf_OAhVHN48KHd8GCMwQjRwIBA&url=https://www.iconfinder.com/icons/345094/connection_internet_network_router_signal_wifi_icon&psig=AFQjCNFdGQuSBD48Z2j-nMHWwbhvvHXaQg&ust=1473408869419327

https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiI0oWFqv_OAhVEn5QKHSpQB_0QjRwIBw&url=https://www.iconfinder.com/icons/497468/connectivity_devices_ipad_iphone_phone_tablet_icon&bvm=bv.131783435,d.c2I&psig=AFQjCNEH6nDntEVzFAIeZkGmR6lcNJANOw&ust=1473408900319117

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwil6Zi8qv_OAhVMto8KHRE7DFMQjRwIBw&url=http://www.freeiconspng.com/icons/printer-icon&bvm=bv.131783435,d.c2I&psig=AFQjCNFL4qsZSQ7lUCAsLLpBe3JJjc5oYQ&ust=1473409017472048


2.4.6 Connecting to Machine – Windows PC

For Windows PC, USB Printer cable is needed for connection from PC to Printer

* Please note that just one machine should be connected when installing driver, and when using SPDS

※ Refer to the detailed installation guide


USB Printer Cable PC

USB Printer Cable Printer







Install Zadig driver

- Zadig driver must be installed on your PC at least one time per each machine

- Setup file is included in SPDS for version compression file, please refer to 2.2.3 for download

* Please make sure this driver is not related with Samsung Printer Driver.

- Run Zadig_2.2.exe

(1) Option > Check All device

(1)




(2) Select machine name at the pull down bar

* Select ‘Interface 1’ if more than 2 items appears in the same model

(3) Check WinUSB is selected

(4) Select ‘Replace Driver’ then installation will be started

* For re-installation, ‘Reinstallation Driver’

(5) Run SPDS, then select USB connection

(2)

(3)

(4)

(5)



2.5 Customer Approval

In order to connect to the machine, a customer must agree to the customer’s consent

to collect machine information




Contents


3. Menu & Functions




3.1 Initial Screen

Initial Screen is consists of machine information, main menu ,and menu bar

(1) Machine Information

- Provides summarized machine information

including serial no. firmware version, IP address, and supplies life time

(2) Main menu

- Contains useful service features and materials

- You can take useful information of SPDS at Notice menu

(3) Drawer bar

- Shows all functions of SPDS

* Warranty claim menu can be accessed at this bar

(1)

(2)

(3)

(3-1)



3.2 Error

Error

- Checks and Clarifies the machine error

- Procures details related error for service activity

(1) Device Error

. Finds error symptom and solution

. Flow description, chart, and video clip to solve the problem are ready

(2) Action Guide

. Searches and downloads technical materials

(1)

(2)



3.2.1 Device Error

(i) Show current error(s)

- Checks the machine error automatically while the device is connected

(ii) Search error codes :

- Searches specific error code

(i)

(ii)

Flow chart to solve the problem Video clip

Description of Error code

Takes the symptom and resolution caused by the error



3.2.2.1 Action Guide – Tech Guide

(i) Tech Guide

- When machine error regardless of error-code is occurred, tech-guide provides

useful advice via ‘easy to follow’ flow charts & video clips

(i)

(ii)

(iii)

(iv) Searching by symptom

Flow chart to solve the problem Video clip



3.2.2.2 Action Guide – Disassembly Video

(ii) Disassembly Video

- Select Model > Select problematic Part > View the video clip

- Provides ‘Easy to follow’ video clips to assembly & disassembly the machine

and parts

(i)

(ii)

(iii)

(iv)

Disassembly Video clip



3.2.2.3 Action Guide – Service Manual

(iii) Service Manual

- Downloads service manuals as pdf or html form

(i)

(ii)

(iii)

(iv)

Service Manual

* English version

* pdf version

* html version



3.2.2.4 Action Guide – Exploded View

(iv) Exploded View

- Provides details related to problematic part shape and part-code

(i)

(ii)

(iii)

(iv)

Exploded view



What’s Diagnosis?

- Diagnosis is the service function provides the ability to identify the problematic

phenomenon, furthermore provides corrective actions for the problem

3.3 Diagnosis


https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiz7dDPuIHPAhUHwI8KHVOcCGIQjRwIBw&url=https://www.scie.org.uk/dementia/a-to-z/index.asp&psig=AFQjCNGf4NlyQ4rv6MJXfBkqc-ALWU8dbQ&ust=1473481529175557



Engine Diagnosis

- In case of machine operation failure, the engine diagnosis can help identify the causes

of printing engine problems via methods of checking and testing defective parts or

conditions

. Motors, sensors, clutches, and other parts operation

. Conditions which are related to the image quality and printing system

* Please use diagnosis functions with HQ Samsung product professionals’ advice

3.3.1 Engine Diagnosis



3.3.1 Engine Diagnostics

How to use : Checking and adjusting machine operation - Condition, Sensor, and Part

Condition Sensor Part

Temperature of Fuser Front cover is closed

Testing motor



3.3.2 Image Diagnostics

When machine prints abnormal images, this function will help you finding causes of image problems.

Select problematic case Print test image Check printed image Take service guide



3.3.3 Network Diagnostics

When network connection is failed, Network Diagnostics identifies network status

Test start Check network status Select detailed cases Take service guide



3.3.4 Fax Diagnostics

This function helps finding Fax failure causes. Furthermore when you need to check sending and receiving test, you can easily utilize this for test – refer to the 3.3.5 Smart Fax Diagnostics System

Check Fax status Take troubleshooting guide Test start



3.3.5 Smart Fax Diagnostics System

SFDS is the useful function for Fax sending and receiving test. This function is available for limited country only. * Republic of Korea / United States are available now.

Fax diagnosis (Send) SFDS user guide page Test start



3.3.5 Smart Fax Diagnostics System

Please refer to the video guide at SFDS user guide web-page for understanding how to use.

SFDS User Gudie (Click)

How to use SFDS Video Guide

Test fax will be received


http://tsp.samsung.com/tsp_file/spds/samsungprinter/SFDS-Guide.html


What’s Test?

- SPDS provides optimized test patterns to analyze printer condition and image quality

(i) Printout Pattern

: Prints useful patterns to check machine or image defect

(ii) Shading Test

: In case of defective scan image, analyzes scan unit condition and scan quality

3.4 Test

Proper Image Defected Image Defected Image

Shading Test



- Printout pattern : Prints optimized patterns for checking machine condition and image evaluation

3.4.1 Test – Printout Pattern

* Number of pages to print menu is available only for blank sheet printing

Pattern List (for K7600LX)

(*)



- Shading test

. Tests scanner operation and scanned image quality

. Shading test must be petformed in case of replacing mainboard or scan unit

. If shading test is failed, inspect scanner lens, furthermore you may need to replace

the scan unit

3.4.2 Test – Shading Test

Fail OK



What’s Information?

- When user wants to get detailed configuration and information of the machine,

SPDS provides you details through printing reports

Configuration

3.5.1 Information - Configuration



Information

3.5.2 Information - Information

* Fax Report will be printed automatically

Fax Report



3.5.2 Information - Information

Information

How to connect to tech mode



Firmware Update

- Updates firmware, this function is available for A4 printers only (not for A3 copiers)

- How to use ?

1) Download firmware to PC

http://btsp.samsunggsbn.com > Download > Printer > Search model

> Select [Firmware] model name > Download firmware file at PC

3.5.3 Information – Firmware Update


http://btsp.samsunggsbn.com/


- How to use ?

2) Copy firmware file to smart device

. In order to use ‘download firmware’ function, firmware file must should be located at specific folder : SPDS / FW

3) Run ‘Download Firmware’ > Select firmware to update

* Caution : While update is on progress, don’t turn off the smart device and the machine.

3.5.3 Information – Firmware Update



Cloning

- In case of replacing mainboard, you can overwrite previous options to the new

mainboard

- Exporting configuration > importing to the new mainboard

- Backup data : Machine Setting, Network Setting, Address Book, User Profile

3.6.1 Service - Cloning

Login with printer Admin ID

Export configuration data Import configuration data Replace mainboard


http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjdzebjnfrOAhVBEpQKHYdJCrEQjRwIBA&url=http://www.exposureunderwater.com/faq_support.html&psig=AFQjCNEVyABFAqDmoYMpD-BARrbNQWF8Ew&ust=1473233816795497


Sending Debug Log

- Downloads system debug log for reporting to HQ

(1) Select period

. Log should be included data when the problem was occurred

(2) Save

. Saving debug log file at the smart device

(3) SPDS Server

. Only administrator of HQ and Subsidiary can be utilize this function

. Debug log file is saved at the SPDS Server, saved data can be download

at SPDS web site

3.6.2 Service - Send Debug Log

(1)

(2) (3)



3.6.2 Service - Send Debug Log

(1)

(2)

(3)

(1) Select log date

(2) Click “Search”

[ Step 1. Log Choice ]

[ Step 2. Save & Send ]

(3) Save to the SPDS server

* Mobile data will be consumed.

(4) Submit a ticket on BTSP with the description

“Debug log had been saved”

[ Step 2. Save & Send ]

(3) Save log to mobile phone

(4) Copy log to computer

(5) Submit a ticket on BTSP



IP Setting

- Sets up IP address of the machine

3.6.3 Service – IP Address Setting



Counter Initialization

- Counter Initialization > Select Unit > Initialization

- After replacing the maintenance parts, counter info. must be initialized

3.6.4 Service – Counter Initialization



Footer

- Real-time system status which is printed at the end of printout

- Footer is useful for HQ members only

3.6.5 Service - Footer



- Serial No. Setting

. After you replace the mainboard which hasn’t MSOK, you should input the previous

mainboard’s serial no. manually into the new mainboard

. Connect SPDS after you replace the mainboard. Serial No. Setting popup will be

appeared in the SPDS first page.

. Regardless mainboard replacement, this menu is authorized for HQ and Subsidiary

members only. To use this function, please contact service representative

3.6.6 Service – Serial No. Setting



What’s Warranty Claim?

- After completing the service activity, you can easily enter essential data for warranty claim

- Saved details are transferred to GSPN, then you can easily complete just you input some more data at your PC

3.7 Warranty Claim

GSPN



Q) I cannot set up serial number after replacing mainboard A) Only HQ and Subsidiary members has the authority to reset the serial number. Please contact subsidiary service rep. Q) When I input the serial number on the replaced mainboard, error code (Error 50, Error 650) is occurred. A) Please refer to below symptom and then retry . Error 50 : User inputted wrong serial number . Error 650: Need to examine the log from the device

Q) SPDS cannot connect to the printer for old model A) SPDS doesn’t support the old models (e.g. CLP-6220FX). Please check the specification of each model . In order to use SPDS, the machine should be supported SDPS/DCU

Q) SPDS error occurred repeatedly, how can I get technical support? A) Please declare the ticket in BTSP(http://btsp.samsunggsbn.com), Samsung service professionals will give you rapid & proper answer

4 FAQ


http://btsp.samsunggsbn.com/

https://core.trac.wordpress.org/ticket/32904


Q) I use the iPhone & iPad, how can I connect to the machine? A) SPDS connection is available through 2 methods for iOS ; Wi-Fi, and Direct connection. Please refer to 2.1.4 Q) I tried to connect the iPhone and iPad by Wi-Fi, however it can’t A) For Wi-Fi connection, the smart device and the machine should be connected with the same router Q) I want to download and save disassembly movie clip, how do I get? A) If you see the movie clip, it saves mobile phone or SD card (only for Android device) SD card inserted : /card/android/data/com.sec.spds/files/video no SD card : /phone/SPDS/Video

4 FAQ



https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjUurXzqf_OAhVHN48KHd8GCMwQjRwIBA&url=https://www.iconfinder.com/icons/345094/connection_internet_network_router_signal_wifi_icon&psig=AFQjCNFdGQuSBD48Z2j-nMHWwbhvvHXaQg&ust=1473408869419327

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Q) I tried to make the new account, but errors were occurred; cannot make the new account. A) Please check ID making policy carefully, then try again referring to the below guide - ID . At least 4 letters of Alphabet . One or more Number . One more Special Letter among _ and . - Partner ID . Partner : GSPN ID, 7 digit * If new partner with Samsung printing business, please contact Samsung sales reps. or service reps. to declare the new Partner ID in SPDS system. - Password . At least 4 letters of Alphabet . One or more Number . One or more Special Letter among _ $ @ = ^ - + . For details, please refer to 2.3.1 Login – User Registration Request.

4 FAQ





Contents


Appendix




Smart Device Lightening to USB Camera Adapter (MD821AM/A)

USB Ethernet Adapter

(MC704LL/A)

LAN Cable Printer or Copier DHCP

1. Wired connection (iOS)

- If you couldn’t use “Next-210ca”, you can connect with below items

- Apple lightening adapter, USB Ethernet adapter, and powered USB hub are needed to connection

Powered USB Hub * (Sabrent HB-UMP3)

* We do not guarantee other hubs. This hub is passed our field test



1. Wired connection (iOS)

- You can connect to the machine with prepared Apple adopters and powered USB hub like below picture.


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