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Health
GLOBALCARE HEALTH PLANA comprehensive international health insurance plan that offers optimal worldwide coverage for your medical needs.
Your life,your freedom
Whether you live in Singapore or abroad, we want to ensure that you and your family have access to the best standards of healthcare, anytime, anywhere. GLOBALCARE HEALTH PLAN gives you comprehensive worldwide medical protection including coverage for pre-existing medical conditions, assuring you and your loved ones of better financial security and peace of mind.
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Optimal worldwide health coverage for peace of mind
Supporting you anywhere, worldwide• Choose from three areas of coverage: worldwide, worldwide excluding USA,
and worldwide excluding USA and Hong Kong*.• Choose 20% Co-Insurance option to enjoy a discount on your premium. • Enjoy peace of mind when you are injured, ill or require in-patient
treatment abroad with a range of medical assistance services including evacuation or repatriation when treatment is unavailable locally.
Cashless hospital settlement, worldwide• No upfront payment for all approved treatments with any provider within
our global directory of hospitals, so you can focus on recovery.
Pre & post-hospitalisation outpatient treatment• Experience one of the longest coverage periods for pre & post
hospitalisation benefits, up to 180 days before and after your hospitalisation.
Coverage for chronic conditions^
• Receive coverage for chronic medical conditions up to the plan limit, for conditions such as heart disease, cancer or diabetes, and let us take care of your bills if you need long-term treatment for chronic diseases.
Special cover for pre-existing conditions# • Get coverage for pre-existing conditions after the waiting period and up
to the benefit limits, with no medical questions asked and no medical examination required.
Maternity^ and newborn benefits• Be insured for your pregnancy until delivery against pre and post-
natal complications. In the event that you need to be hospitalised, accommodation for your newborn will be covered.
* Applicable on Plan C, D & E only.^ Subject to availability of the plan and 365 days waiting period.# Applicable on Plan A & B only.
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Optimal worldwide health coverage for your peace of mind
Wellness and preventive health coverage• Cover yourself for vaccinations, dental care, optical care, health screening and alternative treatments like Traditional Chinese Medicine, homeopathy and more in selected plans.
24/7 support • Enjoy personalised customer support 24/7, with AXA Health Customer Care
and International Medical Emergency Assistance, available to answer any questions about your healthcare needs and our global network of hospitals.
Easy application process• Hassle-free application with moratorium underwriting — no questions
asked and no medical examination required.
Buy the coverage you needSpeak with your financial adviser to understand how much health coverage you require, based on your needs and budget.
Be prepared for rising healthcare costsEnsure that you and your loved ones are covered with health insurance to protect you against high expenses should any unfortunate events happen.
Avoid additional out-of-pocket expensesCheck that you are covered for Co-insurance or Deductibles to avoid making additional payments if you have to make a claim.
Know the panel healthcare providersChoose from the list of panel hospitals or clinics covered under your plan for seamless claims processing.
Secure your health insurance with these tips
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Choose from five plan types to suit your specific needs and receive optimal worldwide coverage for hospitalisation, outpatient treatments, maternity expenses, vaccinations, dental, optical expenses and more.
At a glance
Key Benefits Plan A Plan B Plan C Plan D Plan E
Geographical coverageWorldwide &
Worldwide excluding USA
Worldwide excluding USA & Hong Kong
Access to the most preferred private hospitals, doctors and specialists Cashless hospital settlement 24/7 AXA Health Customer Care 24/7 AXA Concierge Team Comprehensive in-patient cover Pre & Post-natal complications Extensive out-patient cover Preventive Healthcare – Annual Health Screening Preventive Healthcare – Vaccination Pre-existing conditions cover Hospice and Palliative Care Dental Optical Pregnancy & Delivery
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No questions asked for pre-existing conditions
We want to ensure that you receive optimal care and treatment when you need it and we have made the application process easy and hassle-free just for you. Unlike most insurance and healthcare plans, this plan will cover your pre-existing conditions with no medical questions asked and no medical examination required, subject to the terms and conditions of the policy.
We will reward you for improving your health and being Trouble Free for two years.
The illustration shows how the pre-existing condition benefit works based on the plan type you have selected.
Definition
Pre-existing conditionAny condition which during the five years preceding the commencement date: (a) has been diagnosed or; (b) for which the life assured has received medication, advice or treatment, or; (c) which the life assured should reasonably, based on our appointed independent medical practitioner's opinion, have known about; or (d) for which the life assured has experienced symptoms even if he or she has not consulted a medical practitioner.
Trouble FreeWhen a life insured: • has not had any medical opinion from a medical practitioner including general practitioners (GPs), specialists or alternative practitioner; and • has not taken any medication (including over the counter drugs) or followed a special diet; and • has not had any medical treatment;for the medical condition or any associated medical condition.
Plans A & B
With pre-existing condition
Trouble Free for two consecutive years & two
years of consecutive cover
Can claim up to a maximum of S$6 million (Plan A) or
S$4.5 million (Plan B) yearly under the main benefits
Your claims for pre-existing conditions will be covered
after a waiting period of 270 consecutive days
Cover up to S$3,000 for the first two years & up to S$6,000 for the
subsequent years under pre-existing conditions benefits
Plans C, D & E
With pre-existing condition
Trouble Free for two consecutive years & two
years of consecutive cover
Can claim up to a maximum of S$3.3 million (Plan C) or S$800,000
(Plan D) or S$500,000 (Plan E) yearly under main benefits
Made claims for pre-existings conditions No cover
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Example
John had a knee operation on 30th June 2010, and purchases GlobalCare Health Plan on 1st January 2013.
Scenario 1:
Cover available under the main benefits after 24 consecutive months of being Trouble Free John requires further treatment on the same knee on 1st January 2015. Since he has been insured under GlobalCare Health Plan for 24 consecutive months, and he was Trouble Free for 24 consecutive months, his treatment will be eligible to be claimed under the main benefits.
Scenario 2:
Cover available under the Pre-existing conditions benefit after 270 consecutive days John requires further treatment on the same knee on 1st October 2014. Since John has been insured under the GlobalCare Health Plan for less than 24 consecutive months, his treatment will be subject to the Pre-existing benefit limit.
If he is insured on either Plan A or Plan B, he is covered for the pre-existing condition benefit up to S$3,000, when he goes ahead with the surgery, as this is after the waiting period of 270 consecutive days.
After 24 consecutive months (on 1 October 2016) of being Trouble Free, he will be eligible to claim under the main benefits, if he requires further treatment on the same knee.
| Pre-existing condition period (5 years).........................| Trouble Free for 2 years.............
1 Jan 2008 Start of knee
condition
30 Jun 2010 Knee
operation
1 Jan 2015 onwards
Full cover available
1 Jan 2013 Policy
inception
| Pre-existing condition period (5 years).......................................| Trouble Free for 2 years.....
1 Jan 2008 Start of knee
condition
30 Jun 2010 Knee
operation
1 Oct 2014 Further treatment*
on same knee
1 Jan 2013 Policy
inception
1 Oct 2016 onwards
Full cover available
* Treatment is covered under Plan A & B limited to pre-existing conditions benefits.
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BenefitsOnly applicable if Co-Insurance option is chosen
Please note: benefit values are per person each year unless otherwise specified and are reduced each time you claim only by the net amount (less any deductible, excess or co-insurance) we have actually paid.
Area of cover Worldwide/Worldwide excluding USA
Yearly maximum up to SG$6,000,000/US$5,556,000
Outside area of cover Emergency treatment only
Level of reimbursement Reasonable and customary (R&C) charges
In-patient and daycare treatment (including surgery, consultations, organ transplants, consumables, surgical implants etc.)
Daily accommodation charges Standard Single Room 20% Co-Insurance
Companion accommodation up to SG$200/US$160 per night 20% Co-Insurance
Cash benefit SG$400/US$305 per night N/A
Pre-/post-hospitalization Outpatient treatment
Included - within 180 days prior to hospital admission and 180 days following discharge from hospital
20% Co-Insurance
In-patient direct billing Paid in full for eligible expenses 20% Co-Insurance
Applicable in-patient direct billing network
Global directory of hospitals N/A
Out-patient (OP) treatment
Deductible per visit NIL N/A
Radiotherapy and chemotherapy (OP deductible does not apply)
Paid in full for eligible expenses 20% Co-Insurance
Kidney dialysis treatment (OP deductible does not apply)
Paid in full for eligible expenses 20% Co-Insurance
Surgical procedures received as an outpatient (OP deductible does not apply)
Paid in full for eligible expenses 20% Co-Insurance
Consultation and prescriptions | Diagnostic scans Labs investigations, X-Ray and Ultrasound | Courses of Physiotherapy
Paid in full for eligible expenses 20% Co-Insurance
Alternative treatments: Courses of chiropractic treatment, acupuncture, homeopathy, osteopathy, podiatrist, dietitian, nutritionist, naturopath and Traditional Chinese Medicine up to
SG$2,200/US$2,040 20% Co-Insurance
Plan A Product Benefits
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Plan A Product Benefits (Cont.)
* Available only after 365 consecutive days of cover # Available only after 270 consecutive days of cover
Other benefits
Maintenance of non-pre-existing chronic conditions
Paid as part of Out-Patient Treatment (Consultation and Prescriptions, Diagnostic Scans, Laboratory Investigations, X-Ray and Ultrasound & Courses of physiotherapy)
20% Co-Insurance
Ambulance transport Paid in full for eligible expenses 20% Co-Insurance
International Emergency Medical Assistance
Paid in full for eligible expenses N/A
Concierge services Paid in full for eligible expenses N/A
Accidental damage to teeth Paid in full for eligible expenses 20% Co-Insurance
Pre- and post-natal complications Paid in full for eligible expenses* 20% Co-Insurance
Death benefit SG$5,000/US$4,000 N/A
Newborn accommodation Paid in full for eligible expenses 20% Co-Insurance
Health screen up to SG$1,600/US$1,480* 20% Co-Insurance
Psychiatric treatment up to SG$10,000/US$7,500 20% Co-Insurance
Pre-existing conditions up toYears 1# & 2: SG$3,000/US$2,300. Subsequent years: SG$6,000/US$4,600
20% Co-Insurance
Vaccination up to SG$2,000/US$1,600 20% Co-Insurance
Hospice and palliative care up to SG$52,000/US$38,000 in a member’s lifetime* 20% Co-Insurance
Pregnancy and delivery up to SG$19,000/US$13,800* 20% Co-Insurance
Routine dental care up to80% eligible expenses incurred up to SG$1,600/US$1,200
N/A
Routine optical care up to SG$380/US$280 20% Co-Insurance
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Plan A Premium Table (inclusive of GST)
PLAN A1 – Worldwide
AGE SGD USD AGE SGD USD
0-10 13,881.10 11,104.90 46 34,110.40 27,288.30
11 14,557.80 11,646.30 47 35,010.40 28,008.30
12 15,236.50 12,189.20 48 35,910.40 28,728.30
13 15,913.20 12,730.60 49 36,837.60 29,470.10
14 16,590.00 13,272.00 50 37,746.10 30,196.90
15 17,266.70 13,813.40 51 38,746.30 30,997.00
16 17,945.40 14,356.30 52 39,802.50 31,842.00
17 18,622.10 14,897.70 53 41,273.10 33,018.50
18 19,298.90 15,439.10 54 42,821.80 34,257.50
19 19,973.80 15,979.00 55 44,440.10 35,552.10
20 20,648.70 16,518.90 56 46,153.60 36,922.80
21 19,368.90 15,495.10 57 47,912.80 38,330.30
22 19,981.90 15,985.50 58 50,488.90 40,391.10
23 20,595.00 16,476.00 59 53,088.70 42,471.00
24 21,208.00 16,966.40 60 55,812.50 44,650.00
25 21,821.00 17,456.80 61 58,750.30 47,000.30
26 22,434.00 17,947.20 62 61,934.30 49,547.50
27 23,047.10 18,437.70 63 66,261.20 53,008.90
28 23,660.10 18,928.10 64 70,871.60 56,697.30
29 24,273.10 19,418.50 65 79,437.00 63,549.60
30 24,748.60 19,798.90 66 84,312.30 67,449.80
31 25,222.40 20,177.90 67 89,017.80 71,214.30
32 25,697.90 20,558.30 68 92,563.50 74,050.80
33 26,171.60 20,937.30 69 95,927.50 76,742.00
34 26,647.10 21,317.70 70 99,097.90 79,278.30
35 27,120.90 21,696.70 71 102,322.70 81,858.20
36 27,596.40 22,077.10 72 105,554.20 84,443.40
37 28,071.80 22,457.50 73 110,366.70 88,293.40
38 28,650.90 22,920.70 74 116,140.40 92,912.30
39 29,231.70 23,385.30 75 122,199.30 97,759.50
40 29,812.40 23,849.90 76 128,550.40 102,840.30
41 30,393.20 24,314.50 77 135,215.50 108,172.40
42 30,973.90 24,779.20 78 142,206.70 113,765.40
43 31,554.70 25,243.80 79 149,539.30 119,631.40
44 32,318.90 25,855.10 80 157,228.40 125,782.70
45 33,213.80 26,571.00 81-99# 180,813.80 144,651.00
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Plan A Premium Table (inclusive of GST) (Cont.)
If the policyholder or the life assured is a Singapore citizen, Singapore permanent resident or valid work pass holder then premiums payable are subject to Goods & Services Tax (GST) in accordance with the Goods and Services Tax Act (Cap. 117A). Every such premium payment made must include GST, otherwise the premium will be deemed to be unpaid.# Applicable for renewals only
PLAN A2 – Worldwide excluding USA
AGE SGD USD AGE SGD USD
0-10 6,513.40 5,210.70 46 17,855.90 14,284.70
11 7,040.60 5,632.40 47 18,105.50 14,484.40
12 7,565.90 6,052.70 48 18,356.80 14,685.50
13 8,091.20 6,473.00 49 18,608.20 14,886.50
14 8,616.60 6,893.20 50 18,857.80 15,086.20
15 9,141.90 7,313.50 51 19,109.10 15,287.30
16 9,667.20 7,733.80 52 19,362.10 15,489.70
17 10,194.40 8,155.50 53 19,649.10 15,719.30
18 10,719.70 8,575.80 54 19,939.50 15,951.60
19 11,089.90 8,871.90 55 20,228.20 16,182.50
20 11,460.10 9,168.10 56 20,516.80 16,413.50
21 10,745.80 8,596.60 57 20,808.90 16,647.10
22 11,082.00 8,865.60 58 22,116.50 17,693.20
23 11,418.30 9,134.60 59 23,721.20 18,977.00
24 11,754.50 9,403.60 60 25,251.20 20,201.00
25 12,090.70 9,672.60 61 27,088.60 21,670.90
26 12,426.90 9,941.60 62 29,063.50 23,250.80
27 12,763.20 10,210.50 63 31,181.10 24,944.90
28 13,097.70 10,478.20 64 33,451.50 26,761.20
29 13,433.90 10,747.10 65 35,881.50 28,705.20
30 13,705.60 10,964.50 66 38,489.90 30,791.90
31 13,714.10 10,971.30 67 41,279.90 33,023.90
32 13,722.60 10,978.10 68 44,272.00 35,417.60
33 13,734.50 10,987.60 69 47,476.40 37,981.10
34 13,743.00 10,994.40 70 49,909.80 39,927.90
35 13,743.00 10,994.40 71 52,575.90 42,060.70
36 14,013.00 11,210.40 72 55,382.90 44,306.30
37 14,286.40 11,429.10 73 58,342.80 46,674.20
38 14,646.40 11,717.10 74 61,458.80 49,167.10
39 15,009.80 12,007.80 75 64,727.70 51,782.20
40 15,393.60 12,314.90 76 68,158.00 54,526.40
41 15,763.80 12,611.00 77 71,754.60 57,403.70
42 16,147.60 12,918.00 78 75,529.60 60,423.60
43 16,582.30 13,265.80 79 79,489.60 63,591.70
44 17,040.80 13,632.60 80 83,639.80 66,911.90
45 17,577.40 14,061.90 81-99# 96,187.30 76,949.90
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BenefitsOnly applicable if Co-Insurance option is chosen
Please note: benefit values are per person each year unless otherwise specified and are reduced each time you claim only by the net amount (less any deductible, excess or co-insurance) we have actually paid.
Area of cover Worldwide/Worldwide excluding USA
Yearly maximum up to SG$4,500,000/US$4,179,000
Outside area of cover Emergency treatment only
Level of reimbursement Reasonable and customary (R&C) charges
In-patient and daycare treatment (including surgery, consultations, organ transplants, consumables, surgical implants etc.)
Daily accommodation charges Standard Single Room 20% Co-Insurance
Companion accommodation up to SG$200/US$160 per night 20% Co-Insurance
Cash benefit SG$300/US$240 per night N/A
Pre-/post-hospitalization Outpatient treatmentIncluded - within 180 days prior to hospital admission and 180 days following discharge from hospital
20% Co-Insurance
In-patient direct billing Paid in full for eligible expenses 20% Co-Insurance
Applicable in-patient direct billing network Global directory of hospitals N/A
Out-patient (OP) treatment
Deductible per visit NIL N/A
Radiotherapy and chemotherapy (OP deductible does not apply)
Paid in full for eligible expenses 20% Co-Insurance
Kidney dialysis treatment (OP deductible does not apply)
Paid in full for eligible expenses 20% Co-Insurance
Surgical procedures received as an outpatient (OP deductible does not apply)
Paid in full for eligible expenses 20% Co-Insurance
Consultation and prescriptions | Diagnostic scans Labs investigations, X-Ray and Ultrasound | Courses of Physiotherapy
Paid in full for eligible expenses 20% Co-Insurance
Alternative treatments: Courses of chiropractic treatment, acupuncture, homeopathy, osteopathy, podiatrist, dietitian, nutritionist, naturopath and Traditional Chinese Medicine up to
SG$2,200/US$2,040 20% Co-Insurance
Plan B Product Benefits
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* Available only after 365 consecutive days of cover # Available only after 270 consecutive days of cover
Other benefits
Maintenance of non-pre-existing chronic conditions
Paid as part of Out-Patient Treatment (Consultation and Prescriptions, Diagnostic Scans, Laboratory Investigations, X-Ray and Ultrasound & Courses of Physiotherapy)
20% Co-Insurance
Ambulance transport Paid in full for eligible expenses 20% Co-Insurance
International Emergency Medical Assistance Paid in full for eligible expenses N/A
Concierge services Paid in full for eligible expenses N/A
Accidental damage to teeth Paid in full for eligible expenses 20% Co-Insurance
Pre- and post-natal complications Paid in full for eligible expenses* 20% Co-Insurance
Death benefit SG$5,000/US$4,000 N/A
Newborn accommodation Paid in full for eligible expenses 20% Co-Insurance
Health screen up to SG$250/US$230* 20% Co-Insurance
Psychiatric treatment up to SG$6,000/US$4,600 20% Co-Insurance
Pre-existing conditions up toYears 1# & 2: SG$3,000/US$2,300. Subsequent years: SG$6,000/US$4,600
20% Co-Insurance
Vaccination up to SG$1,600/US$1,200 20% Co-Insurance
Hospice and palliative care up toSG$40,000/US$30,000 in a member’s lifetime*
20% Co-Insurance
Pregnancy and delivery up to Not applicable N/A
Routine dental care up to Not applicable N/A
Routine optical care up to Not applicable N/A
Plan B Product Benefits (Cont.)
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PLAN B1 – Worldwide
AGE SGD USD AGE SGD USD
0-10 10,691.70 8,553.40 46 27,900.30 22,320.30
11 10,691.70 8,553.40 47 28,662.80 22,930.20
12 10,691.70 8,553.40 48 29,421.80 23,537.50
13 10,691.70 8,553.40 49 30,208.10 24,166.50
14 10,691.70 8,553.40 50 30,970.60 24,776.40
15 10,691.70 8,553.40 51 31,821.30 25,457.10
16 10,816.90 8,653.60 52 32,724.70 26,179.80
17 11,194.60 8,955.70 53 34,035.70 27,228.50
18 11,581.60 9,265.30 54 35,424.80 28,339.80
19 12,516.30 10,013.10 55 36,883.50 29,506.80
20 13,458.60 10,766.90 56 38,427.00 30,741.60
21 13,425.40 10,740.30 57 40,016.50 32,013.20
22 14,281.30 11,425.00 58 42,421.10 33,936.80
23 15,505.70 12,404.50 59 44,842.60 35,874.10
24 16,263.00 13,010.40 60 47,383.00 37,906.40
25 17,030.60 13,624.50 61 50,132.30 40,105.80
26 17,765.90 14,212.70 62 53,129.50 42,503.60
27 18,460.40 14,768.30 63 57,259.40 45,807.50
28 18,827.20 15,061.80 64 61,674.50 49,339.60
29 19,173.60 15,338.90 65 69,569.10 55,655.30
30 19,498.00 15,598.40 66 74,223.70 59,379.00
31 19,822.30 15,857.90 67 78,706.80 62,965.40
32 20,119.50 16,095.60 68 82,028.30 65,622.60
33 20,489.70 16,391.70 69 85,158.00 68,126.40
34 20,832.70 16,666.20 70 88,090.60 70,472.50
35 21,184.20 16,947.40 71 91,070.90 72,856.70
36 21,573.10 17,258.50 72 94,052.80 75,242.20
37 21,965.40 17,572.30 73 97,252.10 77,801.70
38 22,522.30 18,017.90 74 100,454.70 80,363.80
39 23,081.00 18,464.80 75 103,698.20 82,958.50
40 23,673.70 18,938.90 76 106,946.70 85,557.40
41 24,273.10 19,418.50 77 110,173.20 88,138.50
42 24,894.60 19,915.70 78 113,270.60 90,616.50
43 25,616.30 20,493.10 79 116,376.40 93,101.20
44 26,373.70 21,099.00 80 119,451.80 95,561.40
45 27,137.90 21,710.30 81-99# 137,370.50 109,896.40
Plan B Premium Table (inclusive of GST)
15
If the policyholder or the life assured is a Singapore citizen, Singapore permanent resident or valid work pass holder then premiums payable are subject to Goods & Services Tax (GST) in accordance with the Goods and Services Tax Act (Cap. 117A). Every such premium payment made must include GST, otherwise the premium will be deemed to be unpaid.# Applicable for renewals only
PLAN B2 – Worldwide excluding USA
AGE SGD USD AGE SGD USD
0-10 4,972.90 3,978.30 46 13,675.10 10,940.00
11 5,060.80 4,048.60 47 14,067.30 11,253.90
12 5,148.60 4,118.90 48 14,461.30 11,569.00
13 5,236.50 4,189.20 49 14,855.30 11,884.20
14 5,324.30 4,259.50 50 15,249.20 12,199.40
15 5,412.20 4,329.80 51 15,643.20 12,514.60
16 5,500.10 4,400.10 52 16,038.90 12,831.10
17 5,588.00 4,470.40 53 16,281.70 13,025.40
18 5,675.80 4,540.60 54 16,526.20 13,221.00
19 5,976.80 4,781.50 55 16,865.90 13,492.70
20 6,277.80 5,022.20 56 17,558.70 14,047.00
21 6,347.60 5,078.10 57 18,271.90 14,617.50
22 6,729.70 5,383.80 58 19,348.50 15,478.80
23 7,279.90 5,823.90 59 20,435.30 16,348.30
24 7,619.50 6,095.60 60 21,574.80 17,259.80
25 7,964.30 6,371.40 61 22,807.60 18,246.10
26 8,293.70 6,634.90 62 24,150.90 19,320.70
27 8,604.40 6,883.60 63 26,003.50 20,802.80
28 8,769.20 7,015.30 64 27,983.50 22,386.80
29 8,925.40 7,140.30 65 31,524.10 25,219.30
30 9,069.70 7,255.80 66 33,611.10 26,888.90
31 9,215.80 7,372.60 67 35,477.40 28,381.90
32 9,348.20 7,478.60 68 38,118.00 30,494.40
33 9,514.60 7,611.70 69 40,945.40 32,756.30
34 9,669.20 7,735.30 70 43,149.60 34,519.60
35 9,825.40 7,860.30 71 45,465.80 36,372.70
36 10,000.30 8,000.20 72 47,904.30 38,323.50
37 10,137.90 8,110.30 73 50,477.00 40,381.60
38 10,528.40 8,422.70 74 53,187.20 42,549.80
39 10,917.30 8,733.80 75 56,029.90 44,823.90
40 11,306.20 9,044.90 76 59,008.40 47,206.70
41 11,696.70 9,357.40 77 62,133.00 49,706.40
42 12,085.60 9,668.50 78 65,412.10 52,329.70
43 12,474.50 9,979.60 79 68,855.90 55,084.70
44 12,863.40 10,290.70 80 72,459.30 57,967.50
45 13,253.90 10,603.10 81-99# 83,327.40 66,661.90
Plan B Premium Table (inclusive of GST) (Cont.)
16
Plan C / Plan D Product Benefits
BenefitsOnly applicable if Co-Insurance option is chosen
Please note: benefit values are per person each year unless otherwise specified and are reduced each time you claim only by the net amount (less any deductible, excess or co-insurance) we have actually paid.
Area of cover Worldwide excluding USA & Hong Kong
Yearly maximum up toPLAN C: SG$3,300,000/US$3,064,000 PLAN D: SG$800,000/US$743,000
Outside area of coverEmergency treatment only (Maximum 90 days stay outside area of cover)
Level of reimbursement Reasonable and customary (R&C) charges
In-patient and daycare treatment (including surgery, consultations, organ transplants, consumables, surgical implants etc.)
Daily accommodation charges Standard Single Room 20% Co-Insurance
Companion accommodation up to SG$200/US$160 per night 20% Co-Insurance
Cash benefitPLAN C: SG$300/US$240 per night PLAN D: SG$200/US$145 per night
N/A
Pre-/post-hospitalization Outpatient treatmentIncluded - within 180 days prior to hospital admission and 180 days following discharge from hospital
20% Co-Insurance
In-patient direct billing Paid in full for eligible expenses 20% Co-Insurance
Applicable in-patient direct billing network Global directory of hospitals N/A
Out-patient (OP) treatment
Deductible per visitPLAN C: NIL PLAN D: SG$80/US$64
PLAN C: NIL PLAN D: remaining eligible claim amount would be subject to 20% Co-Insurance
Radiotherapy and chemotherapy (OP deductible does not apply)
Paid in full for eligible expenses 20% Co-Insurance
Kidney dialysis treatment (OP deductible does not apply)
Paid in full for eligible expenses 20% Co-Insurance
Surgical procedures received as an outpatient (OP deductible does not apply)
Paid in full for eligible expenses 20% Co-Insurance
Consultation and prescriptions | Diagnostic scans Labs investigations, X-Ray and Ultrasound | Courses of Physiotherapy
Up to SG$12,000/US$9,000 (including limits for alternative treatments below)
20% Co-Insurance
Alternative treatments: Courses of chiropractic treatment, acupuncture, homeopathy, osteopathy, podiatrist, dietitian, nutritionist, naturopath and Traditional Chinese Medicine up to
SG$1,200/US$900 20% Co-Insurance
17
Plan C / Plan D Product Benefits (Cont.)
* Available only after 365 consecutive days of cover
Other benefits
Maintenance of non-pre-existing chronic conditions
Paid as part of Out-Patient Treatment (Consultation and Prescriptions, Diagnostic Scans, Laboratory Investigations, X-Ray and Ultrasound & Courses of Physiotherapy)
20% Co-Insurance
Ambulance transport Paid in full for eligible expenses 20% Co-Insurance
International Emergency Medical Assistance Paid in full for eligible expenses N/A
Concierge services Paid in full for eligible expenses N/A
Accidental damage to teeth Paid in full for eligible expenses 20% Co-Insurance
Pre- and post-natal complications Paid in full for eligible expenses* 20% Co-Insurance
Death benefit SG$5,000/US$4,000 N/A
Newborn accommodation Paid in full for eligible expenses 20% Co-Insurance
Health screen up toPLAN C: SG$175/US$160* PLAN D: SG$120/US$110*
20% Co-Insurance
Psychiatric treatment up toPLAN C: SG$6,000/US$4,600 PLAN D: Inpatient treatment only up to SG$3,000/US$2,300
20% Co-Insurance
Pre-existing conditions up to Not applicable N/A
Vaccination up to Not applicable N/A
Hospice and palliative care up to Not applicable N/A
Pregnancy and delivery up to Not applicable N/A
Routine dental care up to Not applicable N/A
Routine optical care up to Not applicable N/A
18
Plan C Premium Table (inclusive of GST)
PLAN C – Worldwide excluding USA & Hong Kong
AGE SGD USD AGE SGD USD
0-10 3,366.30 2,693.00 46 8,205.30 6,564.20
11 3,556.80 2,845.40 47 8,205.30 6,564.20
12 3,745.40 2,996.30 48 8,205.30 6,564.20
13 3,935.80 3,148.70 49 8,205.30 6,564.20
14 4,126.30 3,301.00 50 10,067.30 8,053.90
15 4,316.80 3,453.40 51 10,067.30 8,053.90
16 4,505.40 3,604.30 52 10,067.30 8,053.90
17 4,695.80 3,756.70 53 10,067.30 8,053.90
18 4,886.30 3,909.10 54 10,067.30 8,053.90
19 4,978.70 3,983.00 55 12,169.20 9,735.30
20 5,071.10 4,056.90 56 12,321.60 9,857.30
21 4,690.20 3,752.20 57 12,472.40 9,977.90
22 4,774.20 3,819.30 58 12,472.40 9,977.90
23 4,858.10 3,886.50 59 12,472.40 9,977.90
24 4,942.00 3,953.60 60 14,889.40 11,911.50
25 4,950.60 3,960.50 61 16,871.40 13,497.10
26 4,957.40 3,965.90 62 18,183.50 14,546.80
27 4,966.00 3,972.80 63 19,593.30 15,674.70
28 4,974.60 3,979.70 64 21,109.40 16,887.50
29 4,983.10 3,986.50 65 22,733.30 18,186.60
30 4,991.70 3,993.40 66 24,475.40 19,580.30
31 4,991.70 3,993.40 67 26,344.30 21,075.40
32 4,991.70 3,993.40 68 28,353.60 22,682.90
33 4,991.70 3,993.40 69 30,503.50 24,402.80
34 4,991.70 3,993.40 70 32,197.60 25,758.10
35 5,832.80 4,666.20 71 33,977.40 27,181.90
36 5,832.80 4,666.20 72 35,853.20 28,682.50
37 5,832.80 4,666.20 73 37,840.20 30,272.20
38 5,832.80 4,666.20 74 39,933.50 31,946.80
39 5,832.80 4,666.20 75 42,131.30 33,705.10
40 6,776.60 5,421.30 76 44,437.00 35,549.60
41 6,776.60 5,421.30 77 46,855.80 37,484.60
42 6,776.60 5,421.30 78 49,396.20 39,516.90
43 6,776.60 5,421.30 79 52,063.30 41,650.70
44 6,776.60 5,421.30 80 54,857.20 43,885.80
45 8,205.30 6,564.20 81-99# 63,086.50 50,469.20
If the policyholder or the life assured is a Singapore citizen, Singapore permanent resident or valid work pass holder then premiums payable are subject to Goods & Services Tax (GST) in accordance with the Goods and Services Tax Act (Cap. 117A). Every such premium payment made must include GST, otherwise the premium will be deemed to be unpaid.# Applicable for renewals only
19
Plan D Premium Table (inclusive of GST)
If the policyholder or the life assured is a Singapore citizen, Singapore permanent resident or valid work pass holder then premiums payable are subject to Goods & Services Tax (GST) in accordance with the Goods and Services Tax Act (Cap. 117A). Every such premium payment made must include GST, otherwise the premium will be deemed to be unpaid.# Applicable for renewals only
PLAN D – Worldwide excluding USA & Hong Kong
AGE SGD USD AGE SGD USD
0-10 2,174.30 1,739.40 46 5,041.70 4,033.40
11 2,296.80 1,837.40 47 5,041.70 4,033.40
12 2,419.30 1,935.40 48 5,041.70 4,033.40
13 2,541.70 2,033.40 49 5,041.70 4,033.40
14 2,664.20 2,131.40 50 6,057.00 4,845.60
15 2,786.70 2,229.40 51 6,057.00 4,845.60
16 2,909.20 2,327.40 52 6,057.00 4,845.60
17 3,031.70 2,425.40 53 6,057.00 4,845.60
18 3,154.20 2,523.40 54 6,057.00 4,845.60
19 3,213.50 2,570.80 55 7,430.40 5,944.30
20 3,274.80 2,619.80 56 7,741.60 6,193.30
21 3,028.50 2,422.80 57 8,054.50 6,443.60
22 3,082.40 2,465.90 58 8,690.90 6,952.70
23 3,136.30 2,509.00 59 9,374.10 7,499.30
24 3,190.20 2,552.10 60 10,107.70 8,086.20
25 3,245.80 2,596.70 61 10,893.60 8,714.80
26 3,299.70 2,639.80 62 11,740.20 9,392.20
27 3,303.20 2,642.60 63 12,651.20 10,121.00
28 3,308.40 2,646.70 64 13,630.00 10,904.00
29 3,311.90 2,649.50 65 14,678.30 11,742.60
30 3,317.10 2,653.70 66 15,804.90 12,643.90
31 3,317.10 2,653.70 67 17,011.40 13,609.10
32 3,317.10 2,653.70 68 18,308.30 14,646.70
33 3,317.10 2,653.70 69 19,695.60 15,756.50
34 3,317.10 2,653.70 70 20,789.20 16,631.30
35 3,657.80 2,926.30 71 21,938.30 17,550.70
36 3,657.80 2,926.30 72 23,150.10 18,520.10
37 3,657.80 2,926.30 73 24,433.10 19,546.50
38 3,657.80 2,926.30 74 25,785.70 20,628.50
39 3,657.80 2,926.30 75 27,204.30 21,763.40
40 4,495.80 3,596.60 76 28,692.50 22,954.00
41 4,495.80 3,596.60 77 30,253.70 24,202.90
42 4,495.80 3,596.60 78 31,894.80 25,515.90
43 4,495.80 3,596.60 79 33,617.70 26,894.10
44 4,495.80 3,596.60 80 35,422.30 28,337.80
45 5,041.70 4,033.40 81-99# 40,735.20 32,588.10
20
Plan E Product Benefits
BenefitsOnly applicable if Co-Insurance option is chosen
Please note: benefit values are per person each year unless otherwise specified and are reduced each time you claim only by the net amount (less any deductible, excess or co-insurance) we have actually paid.
Area of cover Worldwide excluding USA & Hong Kong
Yearly maximum up to SG$500,000/US$464,000
Outside area of coverEmergency treatment only (Maximum 90 days stay outside area of cover)
Level of reimbursement Reasonable and customary (R&C) charges
In-patient and daycare treatment (including surgery, consultations, organ transplants, consumables, surgical implants etc.)
Daily accommodation charges Standard Single Room 20% Co-Insurance
Companion accommodation up to SG$200/US$160 per night 20% Co-Insurance
Cash benefit SG$200/US$145 per night N/A
Pre-/post-hospitalization Outpatient treatmentIncluded - within 180 days prior to hospital admission and 180 days following discharge from hospital
20% Co-Insurance
In-patient direct billing Paid in full for eligible expenses 20% Co-Insurance
Applicable in-patient direct billing network Global directory of hospitals N/A
Out-patient (OP) treatment
Deductible per visit NIL N/A
Radiotherapy and chemotherapy (OP deductible does not apply)
Paid in full for eligible expenses 20% Co-Insurance
Kidney dialysis treatment (OP deductible does not apply)
Paid in full for eligible expenses 20% Co-Insurance
Surgical procedures received as an outpatient (OP deductible does not apply)
Paid in full for eligible expenses 20% Co-Insurance
Consultation and prescriptions | Diagnostic scans Labs investigations, X-Ray and Ultrasound | Courses of Physiotherapy
Not applicable N/A
Alternative treatments: Courses of chiropractic treatment, acupuncture, homeopathy, osteopathy, podiatrist, dietitian, nutritionist, naturopath and Traditional Chinese Medicine up to
Not applicable N/A
21
Plan E Product Benefits (Cont.)
* Available only after 365 consecutive days of cover
Other benefits
Maintenance of non-pre-existing chronic conditions
Not Applicable N/A
Ambulance transport Paid in full for eligible expenses 20% Co-Insurance
International Emergency Medical Assistance Paid in full for eligible expenses N/A
Concierge services Paid in full for eligible expenses N/A
Accidental damage to teeth Paid in full for eligible expenses 20% Co-Insurance
Pre- and post-natal complications Paid in full for eligible expenses* 20% Co-Insurance
Death benefit SG$5,000/US$4,000 N/A
Newborn accommodation Not applicable N/A
Health screen up to Not applicable N/A
Psychiatric treatment up to Not applicable N/A
Pre-existing conditions up to Not applicable N/A
Vaccination up to Not applicable N/A
Hospice and palliative care up to Not applicable N/A
Pregnancy and delivery up to Not applicable N/A
Routine dental care up to Not applicable N/A
Routine optical care up to Not applicable N/A
22
Plan E Premium Table (inclusive of GST)
PLAN E – Worldwide excluding USA & Hong Kong
AGE SGD USD AGE SGD USD
0-10 1,242.10 993.70 46 2,962.40 2,369.90
11 1,311.90 1,049.50 47 2,962.40 2,369.90
12 1,381.70 1,105.40 48 2,962.40 2,369.90
13 1,451.60 1,161.30 49 2,962.40 2,369.90
14 1,521.40 1,217.10 50 3,564.90 2,852.00
15 1,591.20 1,273.00 51 3,656.70 2,925.40
16 1,661.00 1,328.80 52 3,750.20 3,000.20
17 1,732.70 1,386.10 53 3,932.10 3,145.70
18 1,802.50 1,442.00 54 4,115.70 3,292.60
19 1,835.60 1,468.50 55 4,297.60 3,438.10
20 1,870.50 1,496.40 56 4,481.20 3,585.00
21 1,729.10 1,383.30 57 4,664.80 3,731.80
22 1,760.80 1,408.60 58 5,037.00 4,029.60
23 1,790.80 1,432.60 59 5,435.90 4,348.70
24 1,822.50 1,458.00 60 5,863.10 4,690.50
25 1,852.60 1,482.10 61 6,320.40 5,056.30
26 1,884.30 1,507.40 62 6,816.10 5,452.90
27 1,916.00 1,532.80 63 7,348.50 5,878.80
28 1,946.00 1,556.80 64 7,924.30 6,339.40
29 1,956.00 1,564.80 65 8,538.50 6,830.80
30 1,966.10 1,572.90 66 9,197.70 7,358.20
31 1,966.10 1,572.90 67 9,905.40 7,924.30
32 1,966.10 1,572.90 68 10,666.40 8,533.10
33 1,966.10 1,572.90 69 11,479.20 9,183.40
34 1,966.10 1,572.90 70 12,125.10 9,700.10
35 2,117.90 1,694.40 71 12,804.40 10,243.50
36 2,117.90 1,694.40 72 13,525.40 10,820.30
37 2,117.90 1,694.40 73 14,294.80 11,435.80
38 2,117.90 1,694.40 74 15,110.90 12,088.70
39 2,117.90 1,694.40 75 15,967.10 12,773.70
40 2,540.20 2,032.10 76 16,863.30 13,490.70
41 2,540.20 2,032.10 77 17,801.30 14,241.00
42 2,540.20 2,032.10 78 18,787.70 15,030.10
43 2,540.20 2,032.10 79 19,822.40 15,857.90
44 2,540.20 2,032.10 80 20,902.30 16,721.80
45 2,962.40 2,369.90 81-99# 24,038.30 19,230.60
If the policyholder or the life assured is a Singapore citizen, Singapore permanent resident or valid work pass holder then premiums payable are subject to Goods & Services Tax (GST) in accordance with the Goods and Services Tax Act (Cap. 117A). Every such premium payment made must include GST, otherwise the premium will be deemed to be unpaid.# Applicable for renewals only
23
1. Where can I get medical treatment that is covered by GlobalCare Health Plan?
GlobalCare Health Plan covers you for medical treatments from registered medical practitioner, specialist or healthcare professionals operating anywhere within the geographical area covered by your plan, and recognise by AXA: Worldwide, Worldwide excluding USA or Worldwide excluding USA and Hong Kong.
2. Who do I contact if I need emergency medical help?
From anywhere in the world if you need immediate emergency assistance, just contact our International Emergency Medical Assistance Hotline (65) 6308 9535 to get help right away.
3. Are there any occupations excluded in the GlobalCare Health Plan coverage?
No, GlobalCare Health Plan covers all occupations.
4. How can I make sure I am fully covered in the event of hospitalisation?
Please contact AXA Health Customer Care (65) 6308 9525 for pre-authorisation before you seek any non-emergency in-patient or daycare treatments.
5. Can I get in-patient treatment without pre-authorisation?
You are recommended to pre-authorise your in-patient treatment as it ensures that you are fully aware of your coverage prior to being admitted to hospital. However, if you are unable to pre-authorise in time, you can submit your medical bills and supporting documents to AXA Health Customer Care Centre. We will reimburse all medical bills covered under the plan upon receipt of the complete information needed to assess your claim.
6. Do I need to apply for pre-authorisation prior to my medical treatment?
Before receiving any planned in-patient or daycare treatment recommended by your medical practitioner, you or the treatment hospital should contact AXA at least 5 working days prior to the proposed treatment. You should seek AXA written pre-authorisation for the following Treatment and services:
In-patient and daycare
• All in-patient and daycare admissions • All non-emergency tests, diagnostics, Treatment, surgery and other medical services • All in-patient maternity services • All in-patient dental services
Out-patient
• Non-emergency diagnostic scans such as computerized tomography, magnetic resonance imaging, positron emission tomography, x-rays, gait scans and internal diagnostics such as but not limited to endoscopy, colonoscopy, gastroscopy and other such scans • Prescriptions covering consumables for thirty (30) days or more • Psychiatric Treatment
Frequently Asked Questions
Important informationGlobalCare Health Plan is a plan underwritten by AXA Insurance Pte Ltd. This brochure is not a contract of insurance. The precise terms and conditions of the plan are specified in the policy contract. A product summary is available and may be obtained from AXA Insurance Pte Ltd and the participating distributors’ offices. You should read the product summary before deciding whether to purchase the policy.
Buying health insurance products that are not suitable for you may impact your ability to finance your future healthcare needs. It is usually detrimental to replace an existing accident and health insurance policy with a new one. A penalty may be imposed for early policy termination and the new policy may cost more or have less benefits at the same cost. In the event that you decide that the policy is not suitable after purchasing the policy, you may terminate the policy in accordance with the free-look provision, if any, and AXA Insurance Pte Ltd may recover from you any expense incurred by AXA Insurance Pte Ltd in underwriting the policy.
This brochure is published for general information only and does not have regard to the specific investment objectives, financial situation and the particular needs of any specific person. You may wish to seek advice from a financial adviser before making a commitment to purchase the product. In the event that you choose not to seek advice from a financial adviser, you should consider whether the product in question is suitable for you.
The insurance policy featured in this brochure is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you should you buy the policy. For more information on the types of benefits that are covered under the Policy Owners’ Protection Scheme as well as the limits of coverage, where applicable, please visit the AXA website at www.axa.com.sg or visit the LIA or SDIC websites (www.lia.org.sg or www.sdic.org.sg) for a copy of the SDIC Guide on PPF Scheme (Life Insurance).
This policy is not a Medisave-approved policy and you may not use Medisave to pay the premium for this policy.
This is a short-term accident and health policy and the insurer is not required to renew this policy. The insurer may terminate this policy by giving you 30 days’ notice in writing.
All information stated in the brochure is correct as of 23 July 2018.
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