your partner for certification, audits ... -...
TRANSCRIPT
www.dqs-india.in
YOUR PARTNER FORCERTIFICATION, AUDITS & ASSESSMENTS
DQS India (Registered as Deutsch Quality Systems (India) Private Limited) is the Indian subsidiary of DQS Holding
GmbH.
DQS Holding GmbH, with its registered office in Frankfurt, is the headquarters of DQS Group and controls the
interna�onal business development of currently more than 85 office in over 60 countries. With 2,500+
interna�onal auditors, DQS Group serves almost all business sectors, including Automo�ve, Aerospace,
Telecommunica�ons, Medical & many more.
Shareholders of DQS Holding GmbH are the German Associa�on for Quality (DGQ), the German Ins�tute for
Standardiza�on (DIN) and the US product safety cer�fica�on body Underwriters Laboratories (UL) Inc., with a
share of 27.8 % each. Other shareholders are the German industry associa�ons Die Deutsche Bauindustrie
(German Construc�on Industry Associa�on), Spectaris (German Hightech Industry Associa�on), VDMA (German
Engineering Associa�on), and ZVEI (German Electrical and Electronic Manufacturers’ Associa�on).
DQS Holding GmbH is a founding and full member of the interna�onal cer�fica�on network IQNet, a global
associa�on of about 35 cer�fica�on bodies with more than 200 offices. DQS is among the top 5 global cer�fica�on
bodies. Today, the service por�olio of DQS comprises assessments and cer�fica�ons to more than 100+
Standards, as well as company specific requirements. A passion for quality is what drives DQS India. We seek
customers who share the same passion. A quality that sustains over �me and helps the business evolve and not
just grow.
We maintain a spirit of partnership with our respected customers around the world; a partnership based on
Competency, Respect and Trust.
About Us:
recognized for our competence in suppor�ng business success and organiza�onal health of our customers.”
Best Regards,
Dr. K Murugan Managing Director & CEO
DQS India
OUR OUR
1
“ We are the preferred partner for certification, auditing, assessments;
TRANSPORTATIONIATF 16949
IRIS – ISO/TS 22163
ISO/TS 22163 is an interna�onal railway industry business management system (BMS) standard for railway industry supply chain. The standard is applicable for all the equipment manufacturer, operators and system integrators related to rolling stock, signalling and railway infrastructure.DQS India, a leader in railway industry cer�fica�on, has a strong team of local auditors and technical persons on PAN
VDA 6.3
Developed by VDA QMC and the German automo�ve industry, VDA 6.3 is a process audit standard which defines a process‐based audit standard for evalua�ng and improving controls in a manufacturing
organisa�on’s processes.DQS has qualified auditors and team of experts to deliver VDA 6.3 based process audits & Internal
HISTORY
SERVICES AT A GLIMPSE
IATF 16949 is the automo�ve industry’s most widely used interna�onal standards for quality management for automo�ve supply chain. The goal of the IATF standard is defect preven�on, reduc�on of varia�on, waste in supply chain and con�nuous improvement.
DQS, a global leader in IATF cer�fica�on scheme, has a strong presence of auditors and technical persons on PAN India basis.
2
The customer is at the center of everything we work
For this reason our customers hold seats at the DQS
Board of Shareholders. Four major German Industry
associa�ons hold shares of DQS Holding GmbH. This
provides us with an inside view of the customers’
interests, as well as with experience and knowledge
of their industries. The Board is complemented by
major shareholders DIN (the German Ins�tute of
Standardiza�on), DGQ (the German Associa�on for
Quality), and UL (the US product safety company
Underwriters Laboratories). Decades of experience
of these three major shareholders provide the
knowledge base and know‐how for DQS as your partner for management systems solu�ons. Today our shareholders
are the guardians of DQS’ corporate values and its high quality approach. At the same �me, direct input from the
industry on market condi�ons, requirements and management challenges keeps us on the right track. This way, DQS is
keeping its focus on its main stakeholders ‐ the customers, the organiza�ons we have been audi�ng and cer�fying
successfully for the past 30+ years.
auditor.
in standardization and product certification
CQI-Special Process standards
CQI standards are developed by automo�ve industry experts to improve quality and reliability of the special processes. CQI standards, published by AIAG (Automo�ve Industry Ac�on Group) for special processes, are CQI‐9 (Heat Treat System Assessment), CQI‐11 (Pla�ng system assessment), CQI‐12 (Coa�ng System assessment), CQI‐15 (Welding System Assessment), CQI‐17 (Soldering System Assessment), CQI‐23 (Moulding System Assessment), CQI‐27(Cas�ng System Assessment).
ISO 13485
DQS India offers ISO 13485 cer�fica�on services for various products and services within Medical devices domain. The services are offered under various accredita�on schemes from ANAB (US accredita�on), DAkkS (German accredita�on) and SCC (Canadian accredita�on). DQS globally has a large team of experienced auditors with a strong presence of local resources to cater to the needs of the India Market and other Asia Pacific countries.
WHO GMP
Good Manufacturing Prac�ce (GMP) is a system for ensuring that products are consistently produced and controlled according to quality standards. It is designed to minimize the risks involved in any pharmaceu�cal produc�on that cannot be eliminated through tes�ng the final product. GMP covers all aspects of produc�on; from the star�ng
CE Marking Services
DQS India, a fully owned subsidy of DQS Holding, offers CE marking services for Medical devices under Medical Device Direc�ve 93/42/EEC. DQS is one of the oldest no�fied bodies in EU offering the CE marking services for over 2 decades under the NB number 0297. DQS MED, the no�fied body located in Frankfurt, Germany, has a much wider scope amongst the no�fied bodies for Medical Device Direc�ve. DQS MED has global resource pool of around 180 qualified product and system assessors spread across the globe. DQS Med is in the process of transi�oning from MDD to MDR.
MDSAP
MDSAP program is a Single Audit Program for Medical Devices adopted by 5 major regulated countries US, Canada, Brazil, Japan and Australia. It is mandatory to have MDSAP cer�fica�on to obtain the market clearance of medical devices to be sold in Canada and the other 4 countries recommends adop�on of MDSAP cer�fica�on as a prerequisite for gaining market entry. DQS India provides MDSAP services for India based customers. DQS MED, based in Frankfurt is an approved Audi�ng Organiza�on under MDSAP program. DQS MED has qualified auditors for the MDSAP program across the globe including India.
Medical Primary Packaging : ISO 15378
Pharmaceu�cal companies need to ensure that their own supplier audits fulfill relevant legal requirements. This is why when selec�ng a supplier of packaging materials, par�cular a�en�on needs to be paid to their ability to fulfill current GMP (Good Manufacturing Prac�ces) requirements. GMP has been restated as a legal requirement in order to ensure the health of consumers by reducing risk, including contamina�on and/or mix‐ups, in the pharmaceu�cal and food industries. A cer�ficate to ISO 15378, with its holis�c approach to GMP and quality requirements, is recognized throughout the world.DQS was the first cer�fica�on body to become accredited for ISO 15378 by the German Associa�on for Accredita�on (TGA) in July of 2007. With an independent and expert assessment of their management system, top management can be sure that the system is in conformance with the requirements of the standard. In addi�on, the auditors will focus on the iden�fica�on of improvement poten�al. Finally, audits also result in an increased awareness of whether or not the management system is suitable for achieving the desired results. With value‐genera�ng audits, the ideal cer�fica�on body will provide direc�on for decision making processes.
MEDICAL
3
materials, premises and equipment to the personal hygiene of staff.
DQS India has a team of auditors and experts to support on assessment on various CQI standards.
Cybersecurity / GDPR, NIST and ISO 27000 Assessments
ISO 27001 (ISMS)
ISO 27001 is the only auditable Interna�onal Standard for Informa�on Security Management Systems (ISMS). This standard requires organiza�ons to assess the risks to their informa�on assets and select appropriate security controls to mi�gate those risks. This standard also provides a list of security controls to be used by the organiza�ons.
ISO 20000 (ITSM)
IT service organiza�ons and IT departments in organiza�ons rely on the ITSM best prac�ces from ITIL® to improve service quality and op�mize cost. Claims of compliance to ITIL® are o�en a self‐declara�on or based on an assessment report from a consultant. Third party cer�fica�on against ITIL® is not possible because it is not a contractual standard for cer�fica�on. In order to address this issue, ISO introduced ISO 20000‐1 in 2005, which provides requirements/specifica�ons for IT Service Management.
ISO 22301 (BCMS)
Organiza�ons must be able to con�nue opera�ons in the event of a disrup�ve, unforeseen circumstance(s), which could be caused by a major catastrophe or a minor incident. A Business Con�nuity Management System (BCMS) includes disaster management, emergency management, and other business con�nuity programs.
eSCM-SP
The eSourcing Capability Model for Service Providers (eSCM‐SP) was developed by the IT Services Qualifica�on Center (ITSqc) at Carnegie Mellon University. This is a “best prac�ces” model that provides a framework for the sourcing service providers to manage risks and improve their service capabili�es across the sourcing lifecycle. DQS is an approved AO (Authorised Organisa�on) to do Capability Determina�on of Service Providing Organisa�ons.
GDPR
General Data Protec�on Regula�on (GDPR) – The protec�on of personal and organiza�onal data is always crucial in a constantly growing cross border market environment. The General Data Protec�on Regula�on is a regula�on in
EU Law, requires safeguards and measures for protec�ng personal data, ensuring safe data processing, and managing no�fica�ons of poten�al breaches. The GDPR applies to organiza�ons collec�ng,
processing, and storing EU ci�zens’ personal data.
services.
Cybersecurity means ensuring the security of three cri�cal elements i.e. Security of cri�cal infrastructure, Data protec�on and Privacy protec�on.
Informa�on security is mostly focused on data protec�on. The most popular standard used for this purpose is ISO IEC 27001. It does address some part of infrastructure security and privacy but not to the extent that other Cybersecurity standards cover infrastructure security.
NIST Standards: Include NIST CSF (Cybersecurity Framework), FISMA based on NIST 800‐53 and NIST 500‐171.
ISO/IEC 27001, NIST standards, and GDPR at their core have the commitment to protect sensi�ve informa�on from unauthorized access, i.e. store, process, and transmit sensi�ve informa�on in a secured way, in common.
Both ISO and NIST require a security risk assessment, but ISO does not provide any method for conduc�ng risk assessment. NIST RMF could be a nice supplement for that purpose.
DQS can conduct integrated assessments for various standards, including GDPR, NIST frameworks and ISO 27000. DQS can offer “Le�er of Conformance” and Cer�fica�on to relevant frameworks or standards other than ISO Standards.
IT & RELATED
4
DQS India provides gap assessment and LOC (Leer of Conformance)
Trusted Informa�on Security Assessment Exchange
VDA (German Associa�on of the Automo�ve Industry) Informa�on Security Commi�ee has established a common assessment and exchange mechanism (TISAX) in the automo�ve industry and beyond to avoid mul�ple effort in the future. Any organisa�on interested in taking the assessment needs to register and choose a TISAX accredited Audit Provider. DQS BIT GmbH is an accredited Audit Provider and it provides services across the globe through their DQS offices. DQS India delivers TISAX assessments in India. TISAX is based on ISO 27001 standard and assessment can be combined together.
TISAX
PCI-DSSPayment Card Industry Data Security StandardThe PCI Security Standards Council maintains, evolves and promotes Payment Card Industry standards for the safety of card holder across the globe. PCI DSS is applicable to Merchants and Service Providers. It covers technical and opera�onal system components included in or connected to cardholder data. DQS delivers Cer�fica�on services associated with PCI DSS along with their partners who are approved as QSA (Qualified Security Assessors).
DQS as a Licensed CMMI Partner, has a license to deliver the following services:
CMMI and ISO Integrated Assessment Services
DQS delivers ISO 20000‐1 (IT Service Management Standard), ISO 27001 (Informa�on security management
system standard) and CMMI SCAMPI appraisal services. This enables DQS assessors to have an integrated
view of the development ac�vi�es and services management ac�vi�es of an organiza�on. Thus DQS
assessors can take a holis�c view of the process model and conduct integrated assessments for
CMMI and ISO standards. Integra�on assessments are more efficient and save �me
and money for customers.
SOC 2 and SOC 3 are conducted in accordance with AT Sec�on 101 and
u�lize the AIPCA audit guide. SOC 2 and SOC 3 examina�ons are used
for service organiza�ons that are repor�ng on controls that are not
deemed to be relevant to the user en�ty’s internal control over financial
repor�ng. SOC 2 and SOC 3 reports are a�esta�on examina�ons that
require the service organiza�on’s controls meet the specified Trust
Service Principles as defined by the AICPA. DQS India can help you in
providing these services.
SOC 2 / SOC 3
Capability Maturity Model Integrated CMMI provides a five‐level maturity model for process improvement. Developed by the CMMI Ins�tute, it has become very popular among the So�ware and System Engineering discipline.
CMMI
SYSTEM AND ORGANISATION CONTROLS
SCAMPISM Class A Appraisal for CMMI‐Dev and CMMI‐SVC
SCAMPISM Class B and C Appraisal for CMMI‐Dev and CMMI‐SVC
5
DQS Inc. USA, is a proud partner of the CMMI Instute.
DQS India has a team of auditors and experts to support on assessment on various CQI standards.
Health Insurance Portability and Accountability Act
Part of US legisla�on that provides data privacy and security provisions for safeguarding medical informa�on. The HIPAA privacy rule is to protect pa�ent’s personal or protected health informa�on (PHI). Part of this unique legisla�on is the HIPAA Privacy Rule which provides federal protec�ons of personal health informa�on. Requirements for HIPAA are defined in the Code of Federal Regula�ons (CFR) Title 45, Part 164.
Organiza�ons are responsible for interpre�ng the requirements and iden�fying appropriate controls to sa�sfy the requirements. This has been a major challenge for organiza�ons. Some companies have discovered that the implementa�on of a management system according to ISO 27001 has helped to define and simplify processes in their compliance efforts. There is no cer�fica�on scheme available for HIPAA, however, an organisa�on with ISO 27000 cer�ficate, accredited with ANAB or DAkkS, you will have more credible evidence of HIPAA compliance.
HIPAA
ISO 14001:2015 specifies the requirements for an environmental management system that an organiza�on can use to enhance its environmental performance saving resources, energy and money.
ISO 14064
ISO 14064 is an interna�onal standard against which GHG (Green House Gas) emissions reports are voluntarily verified. DQS India can provide services to organiza�ons for gap assessment against GHG asser�ons, claims and reports against ISO 14064, part 1 & Valida�on and verifica�on services of GHG projects against ISO 14064, part 2.
ISO 50001 (EnMS) & Energy Audit
The interna�onal energy management standard ISO 50001 supplies your organiza�on with an ideal framework: it allows you not only to conserve energy, but also to reduce costs. DQS India also provides Energy Audits.
OHSAS 18001 / ISO 45001
It is intended that the ISO 45001 standard will help organiza�ons reduce the burden of occupa�onal injuries and diseases by providing a framework to improve employee safety, reduce workplace risks and create be�er, safer working condi�ons, all over the world. OHSAS 18001 is replaced with ISO 45001.
SEDEX
The Supplier Ethical Data Exchange Database is a worldwide pla�orm for the exchange of informa�on on ethically sustainable produc�on in the supply chain and DQS is an approved Audit Company.
The ISO 37001 standard is designed to help an organiza�on implement and maintain a proac�ve An�‐Bribery Management System. The standard, which replaced the Bri�sh Standard 10500,
provides a number of requirements that represent globally recognized good prac�ce for an�‐bribery. The standard is applicable to all kinds of organiza�ons.
ISO 37000 (An�-Bribery Management System - ABMS)
SUSTAINABILITY
ISO 14001 (EMS)
6
ISO 24526 is a cer�fica�on standard for water efficiency management systems (WEMS), aiming to contribute to the efficient and sustainable use of water. The standard states requirements and gives a flexible guidance on how to introduce and sustain a water efficiency management system in companies.
ISO 24526 (Water Efficiency)
TfS aims at developing and implemen�ng a global supplier engagement program that assesses and improves sustainability sourcing prac�ces, including ecological and social aspects. This program also reduces cost of supplier assessments through an understanding. “ An audit for one is an audit for all”.
The ini�a�ve “Together for Sustainability” (TfS) was launched in 2011 by six leading global chemical companies. The vision of the ini�a�ve is to promote Sustainability prac�ses in the Chemical Industry Supply Chain.
TfS (Together for Sustainability)
IAQG (Interna�onal Aerospace Quality Group) establishes and maintains standards (AS 91XX) to implement quality ini�a�ves for improvements throughout the aerospace product and services value stream.
AS 9100
AS 9100 (EN 9100) is the common quality management standard for the aerospace industry. It is used and supported by the world’s leading aerospace companies and throughout their supply chains. AS9100 can be used by organiza�ons across the aerospace sector, including design, manufacturing, maintenance and distribu�ng companies.
AS 9120
The AS9120 standard has been developed for providers of aerospace stockists, or pass‐through distributors who are reselling, distribu�ng and warehousing aircra� and aerospace components.
AS 9110
AS 9110 is a standard that defines the requirements for a quality management system (QMS) for organiza�ons whose primary business is providing maintenance repair, and overhaul services (MRO’s) in the aircra� industry.
DQS India provides ANAB & DAkkS accredited AS 91XX cer�fica�ons.
TELECOMTELECOMTELECOM
TL 9000
TL 9000 is a Quality Management System, specifically designed for the Informa�on and Communica�on Technology (ICT) industry. It is based around ISO 9001 and was developed by the Quality Excellence for Suppliers of Telecommunica�ons (QuEST) Leadership Forum for improving the processes, products and services within the ICT industry.
AEROSPACE
7
Food Safety System Cer�fica�on 22000 (FSSC 22000) is a robust, ISO‐based, interna�onally accepted cer�fica�on scheme for audi�ng and cer�fica�on of food safety in the whole supply chain.
ISO 22000
HACCP is designed for organiza�ons that want to use a neutral and competent assessment to demonstrate the conformity of their hygiene management systems, their Good Manufacturing Prac�ce and their preven�ve concepts for avoiding health hazards assessed in accordance with Regula�on (EC) 852/2004 (Food Hygiene) or other selected reference systems.
HACCP
BRC
BRC Global Standard for Food SafetyThe cer�fica�on standard is designed for all food business operators, regardless of their size or complexity. The requirements, however, mainly focus on organiza�ons that either produce retailer branded products, or that supply products to Great Britain and have been requested by the local retail chains to provide that kind of evidence.
IFS – HPC
Increase product safety and hygiene with IFS HPC, the IFS standard for household and personal care products.
The IFS Standard for household and personal care products, published in 2009, has been developed in collabora�on with numerous European retailers and trade associa�ons.
IFS – Food
In placing their own retail brands on the market, food retailers run a higher risk of liability for these products. In order to safeguard themselves they require the manufacturers to provide evidence of the safety, quality, and legality of their products, based on the Interna�onal Food Standard IFS, which was created for just this purpose.
IFS – PAC Secure
IFS PAC secure is a quality standard that applies to all forms of primary and secondary packaging materials.The objec�ves of the IFS PAC secure are to provide food safety for packaging materials guidelines and to establish a common standard with a uniform evalua�on system.
IFS – Logis�cs and other IFS
IFS Logis�c closes the gap between the produc�on and retail levels, thus ensuring transparency and quality assurance throughout the en�re chain of food supply. The standard is suitable for both food and non‐food products, and encompasses all logis�c ac�vi�es such as: transport, storage, distribu�on, loading/unloading, etc.,
FOOD SAFETY
AND
PACKAGING
8
ANSI / ESD S 20.20
More than one million cer�fied companies in the world take advantage of the notable ISO 9001 standard as a tool for managing their organiza�on and for improving their performance consistently and con�nually. The standard contains interna�onally applicable requirements for the quality management systems.
ISO 9001
ISO 19600 (Compliance Mgmt.)
ISO 28001 (Supply Chain Security Mgmt.)
ISO 55001 (Asset Mgmt.)
ISO 28000 was developed in response to the transporta�on and logis�cs industries’ need for a commonly applicable security management system specific to supply chain security.
ISO 19600 is based on the principles of good governance, propor�onality, transparency and sustainability and provides guidance for establishing, developing, implemen�ng, evalua�ng, maintaining and improving an effec�ve and responsive compliance management system within an organiza�on. It is applicable for all type of organiza�ons.
ISO 55001 Asset Management System (AMS) implementa�on drives cost efficiency, value crea�on and risk management across the life‐cycle of assets.
ESD is more than the “sta�c shock” we experience in our everyday lives. As micro‐circuit architecture becomes smaller and more complex, ESD sensi�ve devices become more suscep�ble to damage resul�ng from an electrosta�c event. The implementa�on of the standard helps to improve yield and reliability of the parts by reducing latent and catastrophic failures.DQS is accredited by ESD Associa�on for performing ESD 20:20 assessment and cer�fica�on.
Print job alloca�on especially for export and mul�na�onal print media buyer depends more and more on commitments to quality standards. There is no way to circumference this Communica�on basis because it safeguards the investment of the print buyer in ge�ng high standard printed products.
ISO 12647‐2 standard specifies sheet fed offset prin�ng and describes the colorimetric coloring of the solid densi�es for five papers types in L*a*b*, the tolerances of colouring in ΔE, an amplitude modulated screening system, the dot gain in %, the tolerances and spread of the dot gain in % and the colorimetric values for proof paper in L*a*b*.
Everyone who prints in offset should follow these regula�ons since it opens the eyes for improved processes, be�er quality, more consistency, higher produc�vity and thus profitability.
DQS India has local auditors to deliver this service.
OTHER STANDARDS
With the implementa�on of a security management system according to ISO 28000, an organiza�on improves reliability and security throughout the en�re chain of supply.
PRINTING & PACKAGING
9
Nxt‐Gen Services And Solutions
The Services Beyond Cer�fica�on, Partnering WithCustomers – For Co‐crea�ng Value, Build Short Term And Sustainable Success
4.0
Plan and Schedule
Conduct Audit
Manage Findings
Business Impact Valida�on
Audit One
ISO/TS 29001 is available for use by manufacturers of oil and gas industry equipment and materials (upstream and downstream), service providers to the oil and gas industry, purchasers of equipment, materials, and services.
ISO/TS 29001 (Oil & Gas)
Enterprise Audit Management
Single, ComprehensiveFramework
Help organisa�ons manage awide range of audit‐relatedac�vi�es, data and processes ina single, centralized SaaSapplica�on
Versa�le &Flexible
Management of the Complete Audit Lifecycle
Provides end‐to‐end func�onali�es for managing the
complete audit lifecycle ‐ from audit planning and scheduling,
through documen�ng the findings of audit,
manage the NCs & OFIs in a single pla�orm
Audit One is a simplified, standardized, and streamlined program developed by major consumer products companies of conduc�ng quality audits globally for its supply chain. The idea behind Audit One is that suppliers can demonstrate mee�ng quality requirements of several clients with only one annual audit. This reduces the audi�ng costs and alleviates conformance burdens for suppliers, who had to conform with the diverging quality requirements of individual customers. The Founda�on for Strategic Sourcing (F4SS) approved DQS as a cer�fica�on body for the Audit One Ini�a�ve. DQS India is able to conduct audits within the Audit One framework, a recently launched industry ini�a�ve to harmonize quality audits within the consumer goods industry.
Provides the versa�lity& flexibility to supportall types of auditsincluding ‐ internal andexternal audits
10
4.0
� Intui�ve Dashboard and Real Time Analy�cs
� Advanced Audit Planning & Scheduling
� Program Qualifica�on ‐ Qualify & Manage Internal Auditors
� Effec�vely Close NCs & OFIs – Business Impact Analysis And Financial Valida�on
�� Document Audit Findings‐manage And Track The NCS & OFIS
�� Administer Management Review Mee�ngs ‐ Invite, Conduct, Maintain Records
�� Support All Types Of Audits ‐ Internal & External
�� Manage Audits Of Mul�ple Standards
�� Compliance Records Maintenance – Repository With Expiry Dates
�� Improve Collabora�on ‐ Share/Publish Best Prac�ces
�� Right Based Access Control
�� Backup & Data Protec�on
�� Responsiveness To Desktops, Laptops, Smartphones And Tablets
Enterprise Grade Document Management System
For searching, managing, viewing, tracking and archiving large volume of documents
and data; secured in digital format in a unified web and cloud based repository,
addressing every gamut of document life‐cycle
Control documents and designate one or more individuals to review and approve
documents prior to issuance/release
Records of changes made to documents are maintained, including a descrip�on of
the change, iden�fica�on of affected documents and much more
Why Doc Organiser 4.0?
AUD
IT –
A P
RO
FIT
CE
NTR
EWhy DQS Audit Organiser 4.0?
Saves up to on38% audit �me per annum
Achieve payback in 3-6 monthson automa�on*
Improve opera�onalefficiency by 30%
Reduce �me spent onadministra�ve tasks by 75%-
Faster Correc�ve Ac�ons andNon-Conformance management based on real
�me analy�cs/dashboard
Highly improved visibility,transparency & traceability
Increase in daily employeeproduc�vity
Elimina�on of issues with documentversioning
Saved annually with successfulimplementa�on
Document related cost reduc�on6000 Hours21 % 95 % 40 %
�
�
�
11
Documentdoc,.docx.,xls. .xlsx,ppt, .pptx,pdf
Imagejpeg, �ff, png, gif,.bmp, .svg
Audio.mp3
Videomp4., flv
4.0
Supported File Formats
Comprehensive web applica�on hosted on cloud that helps you to manage the whole array of ac�vi�es, processes and data related to supplier audits.
Provides enterprise‐wide visibility into audit processes and data, enabling stakeholders to easily iden�fy areas of risk and non‐compliance and ini�ate any appropriate management interven�ons for different segments of suppliers (based on performance or grouping of issues etc)
Features and FunctionalitiesVersioning and Revision Controls
Central repository for all your important documents
Safeguard confiden�al business informa�on through rigorous security policies and Role‐Based Access Control (RBAC)
Any�me, Anywhere Access: Ability to access files and documents anywhere, any�me, regardless of device used
Be�er Organisa�on: With file tagging, mark your files and documents, so they become easier to organize, locate, and retrieve for future use
Improved Workflow: Easy administra�on of informa�on and data with reviewer and approver workflow
Archiving: Electronic archiving of documents is a smart solu�on that prevents reproducing documents because the originals are unavailable, lost or misfiled
Backup and Disaster Recovery
Easy access to organised and visually a�rac�ve dashboards to give holis�c perspec�ve of the region/loca�on wise audit outcomes.
Easy-To-Use Graphical Interface:
Central Visibility into Audits and Outcomes:
Informa�ve audit dashboards and reports provide visibility into the status of current and historical audit data across loca�ons and suppliers.
Audit Dashboards and Reports:
Provides a unique real‐�me capability for auditors to easily enter their quan�ta�ve and qualita�ve findings at remote field sites. This in turn provides real �me insights and data to thecompany execu�ve.
Real-Time Audit Execu�on:
Web based audits with collabora�ve capabili�es ensure that key internal stake holders, supplier and second/third‐party auditors have central visibility into current and past audits and the audit outcomes.
Key Benefit
�
�
�
�
�
�
�
�
12
Unlock Your Brand’s True Potential
Posi�on their products/services and be a market differen�ator
Create a USP by valida�ng your unique claims
Enhance trust among all stakeholders
Increase the brand equity
A globally recognized cer�fica�on and labelling programthat indicates that the organiza�on, its products & services
fulfils a number of relevant requirements. It is designed to help businesses to
GC mark assessment is a value adding experience for your organisa�on. Our competent auditors provide insights into industry best prac�ces and point out poten�al opportuni�es for improvement. Thus, helping you boost performance with increased efficiency and effec�veness of your product, process or service
Iden�fy and showcase your strengths to all stakeholders. One‐of‐a‐kind marke�ng tool that can seamlessly integratewith the brand/marke�ng communica�on tools and mediums
Benchmark Organisa�on: Know where you stand! Our industry experts would assess your organisa�on on a 100‐point checklist, grade you against industry benchmarks
Build trust and visibility:
It inspires trust, s�mulates reliability and security about the brand/company to all the key stakeholders
Boost Performance:
With over 100 + Labels, GC-Mark demonstrates excellence catering to Organisa�on, Products, Services
Organiza�on & ManagementManagement System Cer�fica�on for organiza�on of any kind and size
Consumer Goods LabelsProduct Cer�fica�on & Inspec�on Labels. Quality &Sustainability
Service Labels Cer�fica�on program for service excellence andcustomer sa�sfac�on
Hotels & Restaurants Quality & Sustainability Cer�fica�on for Hotels &Restaurants
Public Facil�es Cer�fica�on & Inspec�on Programs for Public Facili�es
Transport & Logis�cs Quality & Safety Cer�fica�onfor Transport & Logis�cs
IT Security & Service LabelsQuality & Safety Cer�fica�onfor IT Services & Infrastructure
Social Responsibility & Environment Highlight your commitment toaccountability with GC ‐ Mark
600+ global brands across 25+industry ver�cals
Differentiate your brand with GC‐MarkIden�ty‐Recogni�on‐Trust‐Visibility
�
�
�
�
Brand Differen�ator: �
�
�
�
Benefit with 4 B’s
Trusted By
14
We are truly a Global Brand.
DQS provides Expert Auditors with High Emotional Intelligence
We have Local Capabilities and Deliver
We are the Industry Leaders
We provide Customized, Comprehensive & Actionable Insights
Pioneer in Innovative Solutions
We have the Passion for Quality & Excellence
We maintain Integrity & Trust of our customers.
India – www.dqs‐india.in / Holding ‐ www.dqs‐holding.com / CFS ‐dqs‐cfs.com BIT ‐ www.dqsbit.de/start.html / DQS‐Nxt ‐ www.dqs‐nxt.com
New DelhiSmart Works Business Center, Tower A, Ground Floor,
Cabin ‐ C015, Logix Cyber Park, C‐28 & 29, Sector – 62, Noida‐ 201309, U�ar PradeshPhone: 0120 476 1600
North
sales.support@dqs‐india.in +91 92432 03043
h�ps://www.twi�er.com/dqs_india
h�ps://www.in.linkedin.com/company/ul‐dqs‐india h�ps://www.facebook.com/UL.DQS.IN/
PuneThe Senate Business Center,Vartak Heritage, 100� River side,D.P. Road, Off Mhatre Bridge,Vartak Baug, Erandwane, Pune ‐ 411052
WE
ST
ChennaiDBS House, 31A,Cathedral Garden Rd, Office No: 322,Nungambakkam, Chennai 600034Mobile: +91 9500020516
SO
UT
H
Baroda601, Midtown Building, 6th floor, Jatelpur Road, Vadodara‐390007
Bangalore5th Floor, Anjaneya Techno Park, #147,HAL Airport Road, Kodihalli,Bengaluru – 560 017
AUDITORS @ NAS - 2019 : CALIBRATION SESSION