your roadmap to cloud - how to incorporate public and private cloud within your it strategy

1 © Copyright 2011 EMC Corporation. All rights reserved.

Your Roadmap to Cloud How to Incorporate Public and Private Cloud Within Your IT Strategy

Edward Newman, Director EMC Cloud and Virtual Data Center Services


Your Roadmap to Cloud • Agenda

–  Objectives –  The Hybrid Cloud –  Analyzing Workloads –  A Strategic Roadmap –  Questions


Objectives • Our discussion today will focus on how to

incorporate public and private cloud via a hybrid cloud model

• At the end of this session you will be able to: –  Evaluate which applications are most cost-effective to

migrate and leverage techniques to transition application workloads to private, public, and hybrid clouds

–  Understand how to apply economic, trust and feasibility factors to determine the optimal alignment of workload to target computing models

–  Determine how to align application, business and infrastructure stakeholders to develop an enterprise cloud roadmap


What does Cloud mean to you? • Reduced Cost

–  Cloud drives “across the board” savings

–  Increases automation reducing operational costs

•  Increased Agility –  More IT resources devoted to

innovation and value-add activities –  Productivity increased through greater

IT responsiveness and end-user flexibility

–  IT as a partner for new value creation


Compelling economics for hybrid cloud

•  Hybrid cloud offers customers lower IT spend than either pure public or pure private cloud

–  Virtualization and consolidation lowers spend on infrastructure, energy, and services

–  Optimized workload sourcing based on economics, trust, and feasibility

–  Optimized provisioning using public cloud for “burst” and in-house capacity for day-to-day demand

–  Higher productivity in application development and maintenance with standardized frameworks and rationalized applications portfolio

•  Hybrid cloud benefits also include higher business productivity and agility1

–  Faster and more efficient development and deployment of new products and services

–  Lower cost to experiment with new products or operating processes

And offers a high degree of flexibility to the business

Pure Public Cloud

80

Pure Private Cloud

82

Legacy IT

100

Non x86 Telecom

Facilities and Fabric

Hardware Software

Internal Services

IT Services

Cloud Services

Hybrid Cloud

76

1. Benefits beyond IT spend reduction were not quantified

Annual total IT spend (100=Total IT spend with all on-premise infrastructure)

Source: McKinsey and EMC Consulting analysis


Applications

Infrastructure

Workload Federation

Common architecture makes it possible

Private Cloud Enterprise IT Public Cloud

Hybrid Cloud

Integrated Management

Seamless Security


What we hear from our customers • Establish a workload-centric cloud

consumption model • Address people, process and

technology • Translate your cloud strategy into an

early success


Build the case for transformation Establish the vision, business case, and sponsorship

•  Understand the current level of maturity and architecture

•  Determine costs for all elements of IT by application workload

•  Engage the business stakeholders to define the incremental business opportunities and where the identified savings will be reinvested

•  Establish a cross-functional governance office and define a roadmap with key milestones and ROI


Establish a workload-centric IT consumption model Satisfy economic, trust, and functionality requirements

Trust concerns suggest public cloud for these

workloads

Trust dictates private cloud

Trust Assessment

Suitable public cloud offer

exists for these workloads

Suitable public cloud offer

doesn’t exist

Functionality Assessment

Synchronous Comms (VOIP)

CRM, ERP, SCM Apps

Content Distribution

Information Systems Mgmnt

Transaction Management

HR, HIS Apps Health, Medical

Economics favor public

cloud for these workloads

Economics favor private

cloud

Economic Evaluation

Economics dictate legacy

architecture

Asynchronous Comms (Email)


Confidentiality

Integrity

Availability

Risk

Compliance

Governance

Trust will play a central role Lower trust requirements enable flexible deployment options

Law

Standards

SLAs

Enforcement

Monitoring

Organization

Uncertainty

Exposure

Authorization

Accessibility

Recovery

Commercial

Personal

Strong Inhibitor, Higher Needs

Moderate Inhibitor

Non-Inhibitor, Lower Needs

Asy

nchr

onou

s C

omm

s (E

mai

l)

Non-repudiation

Pol

icy,

Aud

it,

Sec

urity

Con

tent

M

anag

emen

t

Eng

inee

ring,

App

D

ev &

Des

ign

App

s

Tran

sact

ion

Man

agem

ent

Web

2.0

C

olla

bora

tion

App

s

Con

tent

D

istri

butio

n

Syn

chro

nous

C

omm

s (V

OIP

)

HR

, HIS

App

s H

ealth

, Med

ical

CR

M, E

RP,

S

CM

A

pps

Info

rmat

ion

&

Sys

tem

s M

anag

emen

t


Address people, process & technology Achieving the end-state requires significant transformation

Enterprise IT

PEOPLE

PROCESS

TECHNOLOGY

Cloud

– Complex – Expensive – Inflexible – Siloed

– Little infrastructure automation – Services allocated to LOB or

application owner – ITIL-based services

frameworks loosely applied

Organizational silos of –  Infrastructure (compute,

storage, network) – Application & management – Security

– Cloud-based roles and org – Workload centric resource

models (e.g., e-mail) – Co-sourced staff

– Pervasive virtualization – Converged architecture – Federated workloads – Pools of resources

– Automation & self service – Consumption-based charge-

back models – Mature service framework to

manage hybrid cloud model


Building Provisioning Configuring

Monitoring and break-fix

Automation Capacity planning

Performance management IT process engineering

Designing custom dedicated infrastructure

Designing a consolidated multi-tenant cloud

infrastructure

Responding to service requests and tickets

Developing, marketing, selling, delivering, and

supporting service offerings

Architecture and Design

Build and Operate

Product and Service

Management

Implications of cloud on IT roles? Before After


A Cloud Maturity Model Provides context and direction to inform transformation planning Stage 1 Stage 2 Stage 3 Stage 4 Stage 5

Consolidation Abstraction Automation Utility Hybrid

Reducing redundancy and wasted space and equipment by measured planning of both architecture and process

Managing abstracted workloads and payloads instead of the physical data center infrastructure itself

Systematically replacing manual labor with automation for run time operation of the data center

Streamlining end user resource consumption through on-demand self-service provisioning and metering

Blending the private and public clouds to interoperate with external partners and facilitating hyper-elastic management / migration of services

ò Hardware costs ò Software costs ñ Resource utilization

ñ Standardization ñ Management efficiency ñ Elasticity

ò Labor cost ñ Consistency ñ Agility/speed

ò Labor cost ñ Agility/speed ñ Responsiveness ñ Financial management

ò Hardware costs ò Software costs ∞ Elasticity ñ Solution flexibility


The transformation process is an integrated program with multiple work streams

Cloud Strategy

Define the mission, value, and objectives for WHAT a cloud service will do …

Cloud Management

Build an effective operating model for HOW to manage cloud-based services…

Cloud Infrastructure

Establish an extensible architecture with supporting products and capabilities to ENABLE cloud computing…

Cloud Deployment

Deploy selected applications to cloud platforms to REALIZE business benefits…

Program Management

MANAGE the successful delivery, coordination, and communications of the program…


Roadmap comprised of three views …to inform better planning

~6 to 12 month view to design & build

the Private Cloud

~24 month phased view of focused initiatives to

mature Cloud capabilities

Initial Private Cloud Deployment

Incremental Continuous Improvement Cycle

Increase Overall Cloud Maturity

~24 month view of continuous improvement steps in Cloud evolution


Initial private cloud development Phase 0 Phase 1 – Planning and Design

Clo

ud S

trate

gy Vision &

Strategy

Value & Biz Align

Trust & Govern

Clo

ud M

gmt.

Service Model

Org., People, & Skills

Operating Model

Clo

ud In

fra Architecture

Engineering

Operations

Clo

ud D

eplo

ymen

t

Workloads

Pro

gram

1.2 Cloud COE 1.6 Operating Model

0.0 Cloud Assessment

1.0 PvC Strategy

1.7 Communications and Stakeholder Management

1.1 Program & Project Management

1.5 Initial Service Catalog

1.3 Ref Architecture and Standards

1.8 Std Component/Tools Selection, Implementation, & Integration

1.14 PvC POC

1.a CRM Standardization Strategy

1.e Exchange PvC Architecture/Design

1.f SharePoint PvC Architecture/Design

1.b VDI Strategy

1.c HPC Strategy

1.g Other Workload Rationalization, Prioritization, & Planning

1.11 Initial Templating & Automation

1.10 Operational Training & Transition

1.h CRM Process Harmonization

1.4 Cloud Trust Council

1.9 Standardize Info Classification & Develop Trust Service Tiers

1.d VDI PVC Architecture/Design

1.j Exchange PvC Detailed Planning/Prep/Lab

1.12 CSP Evaluation Standards

1.13 SharePoint & Messaging Governance Plans

1.k SharePoint PvC Detailed Planning/Prep/Lab


Incremental continuous improvement cycle Consolidation & Abstraction Automaton Utility Hybrid

Clo

ud S

trate

gy Vision &

Strategy

Value & Biz Align

Trust & Govern

Clo

ud M

gmt.

Service Model


Operating Model

Clo

ud In

fra Architecture

Engineering

Operations

Clo

ud D

eplo

ymen

t

Workloads

Pro

gram

Pro

gra

m G

ove

rna

nce

– R

ea

sse

ss P

riorit

ies,

Pro

gre

ss, G

ap

s, a

nd N

ext

Pla

ns

Pro

gra

m G

ove

rna

nce

– R

ea

sse

ss P

riorit

ies,

Pro

gre

ss, G

ap

s, a

nd N

ext

Pla

ns

Pro

gra

m G

ove

rna

nce

– R

ea

sse

ss P

riorit

ies,

Pro

gre

ss, G

ap

s, a

nd N

ext

Pla

ns

Pro

gra

m G

ove

rna

nce

– R

ea

sse

ss P

riorit

ies,

Pro

gre

ss, G

ap

s, a

nd N

ext

Pla

ns

?.? Communications and Stakeholder Management

?.? Program & Project Management

Refine Ops Model

Svc Catalog Update

Qualify New Tech

PvC Release

Template & Automate

Training & Transition Refine Ops

Model

Svc Catalog Update

Qualify New Tech

PvC Release

Template & Automate


Model

Svc Catalog Update

Qualify New Tech

PvC Release

Template & Automate


Model

Svc Catalog Update

Qualify New Tech

PvC Release

Template & Automate

Training & Transition

Workload Migrations by Priority Workload Migrations by Priority Workload Migrations by Priority


Increase overall cloud maturity Consolidation & Abstraction Agility Utility Hybrid

Clo

ud S

trate

gy Vision &

Strategy

Value & Biz Align

Trust & Govern

Clo

ud M

gmt.

Service Model


Operating Model

Clo

ud In

fra Architecture

Engineering

Operations

Clo

ud D

eplo

ymen

t

Workloads

Pro

gram

M

gmt

2.3 Refine and Implement ITSM Service Changes for Cloud

2.2 Qualify PvC Infrastructure

2.h SAP x86 Instance POC

2.f CRM Migration Planning & Execution

2.5 Build & Pilot PvC Factory

?.? Communications and Stakeholder Management

?.? Program & Project Management

2.d HPC PvC POC & Performance Test

2.a CRM SaaS Configuration and POC

2.c SharePoint Production Build and Migration

2.e VDI POC

3.2 Standardize Systems Management Capabilities

4.1 Cloud Business Management

3.1 Efficient Cloud Operations

5.1 Standardized CSP Usage Strategy

2.1 Accelerating Migration Readiness and Migrations

4.2 Self-provisioning Portal

4.3 Customer Feedback Mechanisms

3.4 Automated Lifecycle Management of Virtual Environments

2.4 Enhanced Configuration Management (CMDB)

2.i Messaging Public Cloud POC

2.j Collaboration Public Cloud POC

2.g Other VDI Persona as Prioritized

2.b Exchange Production Build and Migration

3.3 Service Reporting and Dashboarding

4.4 Financial Management & Financial Integration

5.3 Network Integration

5.2 Unified Service Portal

Other VDI Persona as Prioritized …


Wor

kloa

ds

Rea

dine

ss

Roa

dmap

•  Workload domain map •  List of priority workloads and owners •  Final profile of workloads •  Workload cloud recommendations

•  Obtain application portfolio and domain map

•  Prioritize top x86 Workloads from each domain category to profile

•  Identify profiled application owners •  Model workload profiles for

economics, trust and functionality •  Finalize candidate cloud deployment

model per workload

Review your application inventory; prioritize key Workloads to model; collect functional, economic, environmental, and trust information for each profiled Workload; and select a candidate cloud deployment model based on the workload profile information.

•  Cloud best practices and critical success factors presentation

•  List of key contacts for people, process, and technology reviews

•  Cloud maturity model •  Cloud readiness key findings and

recommendations

•  Conduct session to outline cloud best practices and critical success factors

•  Identify participants and schedule people, process, and technology readiness reviews

•  Begin readiness review interviews •  Complete readiness review interviews •  Document findings and

recommendations

Conduct a cloud best practices and envisioning kickoff session to share cloud best practices and critical success factors with your stakeholders. Perform a high-level review of your people, process, and technologies against best practices.

Deliverables Overview Key Activities

•  Final deliverables from work streams •  Final presentation •  Executive workshops to share results

•  Integrate consolidated economic model

•  Assess and prioritize organizational readiness recommendations

•  Develop cloud transformation roadmap and plan

•  Estimate LOE for recommended work •  Conduct preliminary review with

stakeholders

The final weeks of the effort should be used to bring together findings from each work stream into a cohesive set of final findings and recommendations as well as develop an actionable roadmap and plan to embark on a transformational journey to the cloud.

Eco

nom

ics •  Revised economics model with

macro-level environment data •  Revised economics model with

client-specific assumptions •  Revised economics model with

Workload data •  Estimated all in costs for profiled

Workloads

•  Meet with stakeholders to review detailed IT budget

•  Map IT spending to economic model •  Meet with IT environment

stakeholders to collect macro data •  Review and adjust cost drivers and

economic assumptions •  Validate IT spend and investigate

discrepancies

Review your existing IT budget, model it into a standardized categories that fit the cloud diagnostic economics tool, and compare the results with available industry standard IT spend information to identify any significant discrepancies for further discussion.

Starting your cloud journey


THANK YOU

your roadmap to cloud - how to incorporate public and private cloud within your it strategy

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