your surgery at bronson lakeview hospital

Your Surgery at Bronson LakeView Hospital

2 This booklet is available online at bronsonhealth.com/yoursurgery in English and Español.

Please note: If you are calling from within Bronson, only dial the last four numbers of the phone number.

Bronson LakeView Frequently Called Numbers:

Bronson LakeView Main Phone (269) 657-3141

Bronson LakeView Surgery (269) 657-1550

Preadmission Nurse (269) 657-1342

Registration (269) 657-1410

Outpatient Testing (Labs/X-ray) (269) 657-1440

HealthAnswers (269) 341-7723

Patient Billing (269) 657-1429

Thank you for choosing Bronson LakeView for your surgery. This booklet will

help you and your family know what to do before surgery. It will also help

you take care of yourself after surgery. “It’s OK to Ask” questions and share

your concerns. Together we will strive for the best results!

Three Key Questions1. What is your main problem?

• You are having surgery. You need to know what to do to prepare for your surgery and recovery.

2. What do you need to do? • Read this booklet. Follow the instructions. There is

information for before and after your surgery. Fill in the blanks. Bring this booklet with you to your appointments.

3. Why is it important for you to do this? • There are certain directions you need to follow before

and after your surgery. These will ensure your safety, avoid cancellation, prevent infection, and help you heal. We want to partner with you to have the best experience possible. Our “It’s OK to Ask” program means we want you to ask questions and be involved in your care.

3

Before Surgery Patient Checklist

Use this checklist to mark off each step. Fill in the blanks to make sure you know the plan for your surgery. “It’s OK to Ask” questions. We want to partner with you to provide the best care possible.

You and your doctor decide surgery is the best option for you.

Your surgeon’s office will tell you the date and time of your surgery.

Date: ___________________________ Time: __________ AM / PM

Write down the medicine you take, how much, and when. Use the medication record on page 15. Include vitamins, over-the-counter medicine, and herbal supplements.

You will review your health history and medications with a Bronson preadmission nurse. The nurse will call you and give you specific instructions about your surgery. Share your health history, allergies, past surgeries, and medications. The call will last about 10-20 minutes. There is always time for questions. If you do not hear from a Bronson preadmission nurse one week before your surgery, call your preadmission nurse. We may cancel your surgery if we do not have your medical history. If the nurse is unavailable, please leave a message and allow 48 hours for a return phone call. If the matter is urgent, please call (269) 657-1550 and ask for any nurse.

Take Notes During Your Call With Your Bronson Preadmission Nurse:

When is my surgery? What time should I be there?

Where do I report?

Are there medications I need to stop?

Are there any medications I MUST take the morning of surgery (take with small sip of water)?

What testing do I need?

Where? When?

Are there any special preparations I need to do?

When do I stop eating and drinking?

What should I bring to the hospital?

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Bronson LakeView Lab Hours: Monday - Friday 7 a.m. to 6 p.m.Saturday 8 a.m. to noon

Bronson LakeView Outpatient Center Diagnostics:Monday - Friday 7 a.m. to 5 p.m.Saturday 8 a.m. to noon


You will receive a call from Bronson Registration. If you have insurance, share your policy information. We will discuss your co-pays, deductibles and other out-of-pocket costs. Bronson bills most insurance companies. Call your insurance company about pre-authorization or pre-certification requirements several days before your surgery. Call Bronson HealthAnswers at (269) 341-7723 for questions about the cost of your surgery.

Bring any advance directive papers you may have. This includes a living will or power of attorney. There is no standard form for this documentation. You can write your own, have a lawyer create one for you, or use Bronson’s form. To obtain a copy of this or if you have questions, contact Medical Social Work at (269) 657-1527.

Decide who will pick you up from the hospital. If you are going home the same day as your surgery, someone needs to drive you home. You also need an adult to stay with you for 24 hours after you leave. The drugs or anesthesia you will get make it unsafe for you to drive a car for 24 hours or to return home alone.

Name of Friend or Family Member

Friend or Family Member’s Phone Number(Note: For children, one parent or guardian must stay in the surgery waiting room at all times. It is best for two adults to come with a child having surgery.)

Make plans for when you return home. For example, get help preparing meals. Ask someone to help with daily chores. Have someone available to run errands.

One Day Before Surgery

• No food or drink after midnight the night before surgery. This means no gum, candy, or cough drops. Do NOT drink water, unless you need a sip to take your medicine. If your stomach is not empty, you may vomit when we put in the breathing tube. The vomit could get in your lungs. This may cause pneumonia or death.

• No smoking 24 hours before surgery. Smoking makes it harder for you to heal.

• Call your doctor if have a sore throat, fever or cold. We may need to reschedule your surgery.

• Sleep in fresh, clean sheets.

• Do not sleep with your pet.

• If you have questions or concerns, please call your surgeon’s office or Bronson’s preadmission nurse.

• Take a shower the night before surgery. Do NOT shave the area of your surgery. This helps prevent infection. If you are an adult who is having surgery below your neck, follow the Shower Directions on page 5 of this booklet using the chlorhexidine gluconate (CHG) soap. Children should not use CHG soap.

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5

Shower InstructionsAdult patients who are having surgery below the neck should use chlorhexidine gluconate (CHG) soap. You can buy CHG soap at most local pharmacies.

Please note: Children and adult patients who are having surgery above the neck should not use CHG soap. If you are allergic to chlorhexidine or if you cannot buy CHG soap, you may shower with an antibacterial soap.

1. Shower the night before your surgery and again just before you come to the hospital.

2. Do NOT shave the area of your surgery.

3. With each shower, wash your hair as usual with your normal shampoo.

4. Use CHG soap if you are an adult patient having surgery below the neck.

5. If you are using the CHG soap, apply it to your body from the neck down. Do NOT use CHG soap near your eyes, ears or genitals to avoid injury to those areas. Turn off the water and wash gently for two minutes, using about two ounces of CHG soap for your entire body.

6. Rinse well.

7. Dry with a fresh, clean, dry towel.

8. Do NOT use lotion, powder, perfume or aftershave.

9. Put on fresh, clean clothes.


BRANCHCOUNTY

CASSCOUNTY

ST. JOSEPHCOUNTY

6240

60

60

86

89

37

66

66

78

96

51

43

4340

69

131

131Colon

Sherwood

Portage

Mattawan

Lawton

Decatur

Otsego

Gobles

Bloomingdale

Allegan

Plainwell

Delton

Bedford

Martin

Richland

VicksburgFulton

Union City

Mendon

Galesburg

Scotts

Climax

Schoolcraft

Marcellus

VAN BURENCOUNTY

ALLEGANCOUNTY

BARRYCOUNTY

94

94

Three Rivers

Kalamazoo

Battle Creek

Three Rivers

Kalamazoo

Coldwater

Battle Creek

Bronson LakeViewOutpatient Center

CALHOUNCOUNTY

KALAMAZOOCOUNTY

MarshallMarshall

Directions to Bronson LakeView Hospital

From the EAST (Kalamazoo) via I-94Go west on I-94 to Paw Paw/Lawton Exit 60. Turn right or north on Kalamazoo Avenue (M-40) to center of town. At second light, turn left or west on West Michigan Avenue and go to second light. Turn right or north on Hazen, at Marathon Station. Go north on Hazen. Follow signs to Bronson LakeView Hospital on the right.

From the NORTH (Plainwell, Grand Rapids) via US-131Go south on US-131 to I-94 near Kalamazoo. Go west on I-94 to Paw Paw/Lawton Exit 60. Turn right or north on Kalamazoo Avenue (M-40) to center of town. At second light, turn left or west on West Michigan Avenue and go to second light. Turn right or north on Hazen, at Marathon Station. Go north on Hazen. Follow signs to Bronson LakeView Hospital on the right.

From the South (Benton Harbor/St. Joseph) via I-94 Go east on I-94 to Paw Paw Exit 60. Turn right or north on Kalamazoo Avenue (M-40) to center of town. At second light, turn left or west on West Michigan Avenue and go to second light. Turn right or north on Hazen, at Marathon Station. Go north on Hazen. Follow signs to Bronson LakeView Hospital on the right.

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BronsonLakeViewHospital

I-94

Exit 60

M-4

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SurgeryWaiting

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Parking

Free Parking at the Hospital

Bronson LakeView offers free parking for surgical patients and their families/friends, in its parking lot on the north side of the hospital building, by the main entrance (A). A cafeteria is available on the lower level, accessible using the elevators located across the vending room (B).

A

B


Day of Surgery

1. Take another shower. Do NOT shave the area of your surgery. This helps prevent infection. If you are an adult who is having surgery below your neck, follow the Shower Directions on page 5 using the CHG soap. Children should not use the CHG soap.

2. Brush your teeth or dentures. Do NOT swallow any water.

3. Take medicine with a small sip of water if you were told to.

4. Do NOT wear makeup or nail polish.

5. Wear comfortable, loose-fitting clothes.

6. Leave money, jewelry and valuables at home.

7. Plan to leave with plenty of time to get to the hospital on time.

What to Bring

This booklet

Photo ID

Insurance card

Prescription card

Eyeglass, contact and/or denture case

Medication list (see page 15 of this book)

Continuous positive airway pressure (CPAP) machine, if you use one.

Other (e.g. blue blood bank paper (if the Lab gave you one), proof of guardianship, advanced directives, medical records, X-rays, lab reports, or other items you were asked to bring):

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Your Surgery Experience at the Hospital

What To Expect When You ArriveWhen you arrive, please report to registration located on the main floor. Once you are registered, you will be escorted to the surgery department.

You will get a surgical permit and be asked to wait in our waiting room. A staff member from Bronson LakeView Surgery will call you when it is time for you to come back to the pre-surgery room. Here you will:

• Sign the consent for surgery.

• Change into a patient gown.

• Discuss questions or concerns.

• Be asked you name, date of birth, doctor and type of surgery. This is for your safety. We want to make sure we have the right patient for the right procedure.

• Be asked where you will have surgery. Your skin may then be marked. This is for your safety.

If your surgery requires anesthesia, you will also meet a Certified Registered Nurse Anesthetist (CRNA) before your surgery. The CRNA will talk with you and answer any questions you may have about anesthesia.

Please tell a member of our staff if you have questions for your surgeon.

Once you are prepared for surgery, your family may join you in the pre-surgery room until it is time for your surgery.

During Surgery During surgery, we will give updates to your family every 90 minutes. Please let the receptionist know if it has been longer than 90 minutes since the last update. We will tell your family if you surgery is delayed or your recovery takes longer than expected. When your surgery is over, the receptionist will notify your family. The physician will talk with them about your surgery.

Registration

Patient Registration


Pre-surgery Room

Phase I Recovery Room

What To Expect After Surgery

After surgery, you will go the Post Anesthesia Care Unit (PACU) to recover. This unit is divided into two phases. You will stay in Phase I until you have recovered from anesthesia. Then you will be moved to Phase II. In Phase II you may:

• Be offered fluids and light food.

• Have your family members join you.

• Be continually checked on and asked how you feel.

Parents are expected to remain with their child in Phase II recovery.

Each person reacts differently to anesthesia. Some patients go directly to Phase II recovery. We cannot promise that you will be out of Phase I recovery or be able to receive visitors at a specific time. We will update your family on your progress. Please be patient and help us make sure you get the best care possible.

After Phase II recovery, you will be able to leave the hospital or go to an inpatient room. Sometimes patients may need to stay with us for an extended amount of time after surgery. This is due to the amount of medicine you need after surgery, the speed of your recovery, or other reasons.

If you stay the night at the hospital, you will go to Phase I recovery and then go to your room. Your family and visitors can meet you in your room. In the unlikely event that the surgery or anesthesia recovery becomes long or complicated, your doctor may admit you as an inpatient to Bronson LakeView Hospital.

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Take Care of Yourself in the Hospital and Home

Prevent Infection • Wash your hands before eating and after you use the bathroom.

• Ask staff, family, friends and visitors to wash their hands.

• Avoid touching your incision or bandage.

• Ask people not to visit if they are sick.

• Take antibiotics if your doctor orders them.

Control Your PainYou will have some pain after surgery. We will do everything we can to help reduce your pain to a comfortable level. Here are some tips:

• Tell your nurse if you are in pain.

• The nurse will ask you to rate your pain on a scale of 0-10. Zero is no pain and 10 is the most intense pain.

• Ask for pain medicine before your level of pain gets too bad.

• Take the pain pills your doctor ordered for you.

Prevent Breathing ProblemsFollow these tips to help prevent pneumonia:

• Take a deep breath in and then cough deeply 10 times every one to two hours while awake. If you have pain when you cough, you can hold a pillow or rolled-up blanket against your chest or stomach, and apply pressure as you cough.

• You may be given a device called an “incentive spirometer” to help you take deep breaths and measure your lung capacity. Staff will teach you how to use this.

• Get out of bed and move about as soon as possible after surgery.

• Be active as soon as possible after surgery. You may be helped to walk as soon as four hours after surgery.

• Changing your position helps you breathe deeper. This prevents breathing problems and improves the blood flow in your legs.

• Your doctor will tell you how much you can do.

• Do not smoke. This slows the healing process.

• Get out of bed at least three to four times a day. Call for help first.

Are you in pain? Tell us!

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0 1 2 3 4 5 6 7 8 9 10

2 4 6 8 10

No Pain Mild Pain Moderate Pain Severe Pain Very Severe

Pain

Worst Possible

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Reduce the Chance for Blood Clots• Keep the blood moving in your legs.

– Get out of bed and move about as soon as possible after surgery. Call for help first.

– Do ankle exercises three to five times every one to two hours after surgery:

1. Lie on your back with legs straight and flat.

2. Move your ankles by pointing your toes toward the foot of the bed and then point your toes towards your knee.

3. Trace circles in the air with each foot.

– You may have elastic stockings (TED hose) or inflatable wraps placed on your legs to help your circulation. They will be given to you when you arrive for surgery.

Prevent falls• Always ask for help before getting out of bed.

• Wear socks or slippers with rubber soles.

• Keep your call light close by to use when you need help.

Leaving the Hospital

Your doctor will decide when you can go home. We will give you instructions for after surgery, a list of current medicines, and your doctor’s phone number. We will also give you information on what to look for and when to seek medical care if your recovery is not going as planned. “It’s OK to Ask” questions.

Billing/Payment

• Call Bronson Patient Billing at (269) 657-1429 for questions about your Bronson bill. You may also discuss payment options.

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Questions and Notes


Questions and Notes

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Bronson LakeView Hospital408 Hazen StreetPaw Paw, Michigan 49079(269) 657-3141

J14293 6/11

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This booklet is available online at bronsonhealth.com/yoursurgery in English and Español.

your surgery at bronson lakeview hospital

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