AT&T Wi-Fi Services

It’s been an honor to provide you with exceptional Wi-Fi service and support the past six years. We have the knowledge and experience to help you smoothly transition to advanced hospitality Wi-Fi, and we look forward to working with you in this important next step for your business.

The following information is designed to help you under-stand and navigate evolving your network in to the next generation of Wi-Fi— and learn how AT&T Wi-Fi Services can help with this transition.

Fundamentals of Wi-Fi

• Wi-Fi is the #1 in-room guest amenity

• Guest satisfaction issues manifest as circuit load capacity exceeds 70%. Improving low sat scores can drive 1% in retained occupancy and yield $71M in new annual revenue

• The latest industry market trends report that the average guest brings three or more devices into the room

• Hotel on-line sessions are up 150% over the last 15 months with the introduction of tablets

• Entertainment companies continue to increase their streaming options to their subscribers

Your Wi-Fi network is evolvingGet started today

Why networks need to evolve

To meet ever-increasing guest expectations, with a personal touch

To provide owners with flexibility while ensuring global standardization

To advance your brand’s commitment to becoming the world’s most digitally advanced hospitality company

To meet escalating guest expectations, 54% of hotels will

spend more on technology this year, according to HT’s 2016 Lodging

Technology Study.1

1http://hospitalitytechnology.edgl.com/news/6-Mega-Trends-in-Hotel-Technology105033

54%

Here are a few reasons you should stay with AT&T

Experience. AT&T has been your brand’s primary provider in North America since 2010. No one has more experience with your brand standards and requirements than AT&T. Our team has over 150 years of collective experience supporting your existing Wi-Fi program.

Knowledge. Your AT&T Wi-Fi Services specialist is equipped with information on your current Wi-Fi infrastructure and Internet bandwidth, your SALT scores, and the evolving technical standards.

History. AT&T is a recognized best in-class leader in the provision of Internet Services. As the current Internet service provider for thousands of hospitality guests, AT&T is a proven world-class provider with an understanding of your industry.

Scope. We deliver Wi-Fi to over 40,000 Wi-Fi hotspots, over 4,100 hotels, over 250,000 access points and switches and more than 3 billion device connections as of 2016.

Applications. We serve a wide array of customers and applications, including retail stores, stadiums, airports and campus environments. We support digital signage, tablets, HVAC, kiosks and other IP-enabled endpoints.

Service and support. We are a full-service provider, supporting customers from network connection to physical premises, and providing network design, procurement, installation and ongoing support.

When you choose AT&T, we’ll use our knowledge of your network to help you determine a timeline that works best for your business.

© 2016 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. 10/2016

Let us help you get started. Request a proposal today by visiting the AT&T hospitality Wi-Fi communications center, contacting your dedicated Account Manager, or email us at attadvancedwifi@list.att.com.

AT&T Wi-Fi Services

• It’s in the Cloud!  Highly reliable and scalable for maximum connectivity with reduced technical complexities on your property

• Flexible and customer configurable for more seamless technical operations

• Improved reporting and analytics to provide the tools you need for actionable insights

• Proactive network monitoring to support prompt repair and maintenance

• Public and private networks allow easier integration with VPN products and provide a smooth, safe connection experience

• Strategically located equipment depots to support repair and maintenance

• Meeting and event network services

• Addresses government regulation in support of CALEA

AT&T Wi-Fi Services advantage for hospitality: