you’re in good company.. - langara college · pdf fileapproximately 800 employees...

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You’re in good company..EMPLOYEE HANDBOOK

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Beginning a new position in a new setting can present

many challenges. This Employee Handbook will answer

many of the questions that you may have while working

at Langara College.

If you require further assistance, please contact your

Department Chair, Division Chair, Manager, or Director.

Last revised: January 2015. This Handbook is a work in progress.

If you have suggestions for improvement, please contact Human

Resources at www.langara.bc.ca/departments/human-resources/

index.html.

Welcome to Langara College.THE COLLEGE OF HIGHER LEARNING

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What’s inside.TABLE OF CONTENTS

About Langara 4-9

About the College 4

Vision, Mission, and Values 6

Vision, Mission, and Values 6

General Information 7

• College Organization Chart 7

• College Policies 7

• College Hours 7

Getting Here 8

• Parking and Transportation 8

• Bicycle Racks 8

Campus Services 9

• Print Services 9

• Instructional Media Services 9

• Meeting Room Bookings 9

• Library Services 9

• Food Services 9

• Child Development Centre

(Daycare) 9

• Regional Activities 9

• Theatre 9

Security, Health, and Safety 10- 12

Safety Comes First

• Fire Alarms and Building

Evacuation 10

• Building Services 10

• Safe Walk 10

• Lost and Found 10

Emergencies and Security 11

• Emergency First Aid 11

Health and Safety 12

• Injury on Duty/Workers

Compensation 12

• Occupational Health and Safety 12

• Scent and Odour-free guidelines 12

• Health Services 12

Benefits and Services 13- 22

Your Benefits 13

• Employee and Family Assistance

Program (EFAP) 13

• Fee Waivers 13

• Pension Plans 13

• Group Registered Retirement

Savings Plan (RRSP) 13

• Health and Welfare Benefits 13

• Wellness Promotion Program 13

Faculty Benefits 14

• Health and Welfare

Benefits Summary 14

Staff Benefits 15


Benefits Summary 15

Admin Benefits 16


Benefits Summary 16

Continuing Studies LEAP

Instructor Benefits 17

IDs and Passcodes 18

• Keys and Security Passcodes 18

• Information Technology Services 18

• Computers and Email 18

• ID Cards 18

Stay Connected 19

• Telephones and Voice Mail 19

• Employee Communications 19

• Office Supplies 19

• Mail Service 19

Employee Services 20

• Timesheets 20

• Payroll 20

• Personnel File/Access to

Personal Information 20

• Unions and Associations 20

Employee Development 21

• Employee Development 21

• Langara Council 21

• Employment Opportunities 21

Employee Rights and Terms 22

• Terms of Employment 22

• Expenses 22

• Budget Spending 22

• Human Rights and a

Respectful Workplace 22

Sickness and Absences 23

• Reporting Absences 23

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Located in beautiful Vancouver, BC,

Canada, Langara College provides

University Studies, Career Studies,

and Continuing Studies programs

and courses to more than 21,300

students annually.

Langara College offers three semesters of

credit studies as well as a comprehensive

variety of Continuing Studies programs and

courses throughout the year. These studies

may result in bachelor’s degrees, associate

degrees, diplomas or certificates. With

in-class and online options, our education

programs and services are designed to meet

the needs of our diverse community.

Our selection of first- and second-year Arts

and Science university-transfer courses

is extensive. Many courses offered within

a program of study are designed to help

students make a smooth transition into

university.

Our broad selection of career programs

prepares students to be job-ready upon

graduation. We offer co-operative education

opportunities to further enhance the

learning experience.

Our selection of over 700 courses and 35

programs are designed to fit into busy

schedules and enable individuals to

successfully achieve their educational,

professional, and personal goals.

Langara College’s commitment to student

success is reflected in all of its academic

offerings. We welcome applications from

Canadian citizens, permanent residents,

and international students.

Learn more.

www.langara.bc.ca/about-langara

About the College.

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Approximately 800 employees (full-time equivalent)

work at Langara. The total employee count, which

includes part-time and casual employees, is

approximately 1,000.

Total Employee Head Count

Faculty Support Staff

Continuing StudiesAdministrators

Our employees.

We are a public post-secondary institution. The majority of our

employees are represented by the Langara Faculty Association

(LFA), Canadian Union of Public Employee’s Local 15 - Vancouver

Municipal, Education and Community Workers (CUPE), British

Columbia Nurses’ Union (BCNU), or the Langara College

Administrator Association (LCAA).

We are committed to enhancing our diverse workforce.

48% 31%

12% 9%

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STRATEGIC PLAN Langara’s Strategic Plan was developed

in 2009 and our priorities were renewed

in 2013. The plan is our vision for the

future: it builds upon the College’s

regional reputation as a leading

undergraduate institution by focusing

on our existing strengths while

growing new programs and services.

To achieve this vision, Langara is focusing

on four key areas over the next two years:

• Students

• Employee Sustainability

• Financial Sustainability

• Communication & Advocacy

Learn more.

www.langara.bc.ca/about-langara/

strategic-plan/index.html

VISION Langara is the leading undergraduate

college in British Columbia. Learners choose

Langara College because we are widely

recognized for providing exceptional

learning opportunities that lead to future

education and career advancement,

including:

• Program credentials ranging from citations to baccalaureate degrees. All of our students have the opportunity to complete a degree either at Langara College or a partner institution.

• A wide variety of university, career, and continuing studies programs that are innovative and fulfill the needs of a broad range of learners.

• A track record of student success in education completion and career advancement.

• Quality student services that are innovative and recognized for supporting learners with their educational and career goals.

• Experiences and activities that actively engage students and enhance their development and learning.

Langara is a growing community where

we value the dedication and commitment

of all our employees and recognize our

responsibility to actively contribute to

fostering sustainable communities through

education.

MISSIONLangara College provides accessible

undergraduate education opportunities

that meet the needs of our diverse

community. This means offering a variety

of programs and services that focus on

university, career, and continuing studies at

an undergraduate level.

VALUES• Student-focused

Decisions are made with learners in mind.

• Collegial Open and inclusive discussion in a respectful environment.

• Innovative New ideas are welcomed and integrated where possible.

• Accessible Programs and services are accessible to learners across our community.

Vision, mission, and values.

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COLLEGE HOURSCOLLEGE ORGANIZATION CHART

Want to know who’s who? Check out the College organization

charts at www.langara.bc.ca/hr.

COLLEGE POLICIES Familiarize yourself with College policies, which are available

online at www.langara.bc.ca/about-langara/policies/index.html

After hours: Call Campus Security at 604.562.1011.

College activities generally begin at 8:30 am. Any alterations to this

starting time will be arranged by the person who supervises the area

in which you will be working, prior to your first day of employment.

Learn more.

www.langara.bc.ca/campus-facilities/index.html

THE MAIN DOORS OF LANGARA COLLEGE ARE OPEN AS FOLLOWS: Monday to Friday: 7:00 am to 10:30 pm

Saturday and Sunday: 7:00 am to 7:00 pm

Closed on statutory holidays

General information.

Aboriginal Services ...........................................................A167 Academic Deans .................................................................B237-B241 Athletics & Intramurals .................................................Gymnasium Boardroom ..............................................................................C408 (North) Bookstore ................................................................................C Building (North) Cafeteria ..................................................................................A Building CAPER-BC ...............................................................................C324-C326 (South) College Advancement.......................................................A171 College Board ........................................................................C412 (North) Communications & Marketing ...................................C511 (North) Continuing Studies ............................................................A Building (Main Entrance) Cooperative Education Offices ...................................C121 (South) Counselling, Career Resource Centre.....................B111 Daycare .....................................................................................D Building Dean of Student Services ...............................................B138 Disability Services .............................................................B139-B142 Division Chairs ....................................................................B245d-j Employee Lounge ...............................................................A Building (Cafeteria) English Writing Centre ...................................................L Building (Main Floor)

Executive Offices ................................................................C409-C412 (North) Facilities ...................................................................................B225-B235 Financial Aid .........................................................................B Building (Atrium) Financial Services ..............................................................B202 - B208 Gymnasium ............................................................................G Building Health Services ....................................................................B101 Homestay .................................................................................A117 Human Resources...............................................................B201 Human Rights Coordinator ..........................................C359 (South) Institutional Research.....................................................C264 (South) Information Kiosk..............................................................A Building (Lobby) Instructional Media Services (IMS) .........................C265 (South) International Education .................................................A107 IT (Computing Services) .................................................A106 Learning Commons ...........................................................L Building Lecture Theatres .................................................................A Building Library ......................................................................................L Building Math & Stats Activity Centre ......................................C209 (North) Multipurpose Room ..........................................................C509 (North)

Nursing Faculty Offices ..................................................C315 (North) Payroll .......................................................................................B210 - B220 Parkade .....................................................................................Library (Underground) Purchasing .............................................................................B221-B224 Reception .................................................................................B235 Records Management & Privacy ................................C324c (North) Registrar & Enrolment Services ................................B Building (Atrium) Security ....................................................................................A142 Shipping & Receiving........................................................A039 Student Accounts ...............................................................B Building (Level 2) Student Conduct & Judicial Affairs .........................B136 Student Engagement Centre (The Hub) ................C121 (South) Students’ Union Office .....................................................LSU Building Studio 58 ...................................................................................A058 Teaching & Curriculum Development Centre ...C210 (North) Theatre Arts Movement Room ...................................S032 (C South) U-Pass & Transportation Coordinator ...................B245a VOLT Volunteer Program ..............................................C121 (South)

100 West 49th Avenue, Vancouver BC, V5Y 2Z6

SERVICEYARD

SHIPPING & RECEIVING

SECURITY

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Main Campus Map

CAMPUS PARKING RATES

Daily rates:

$3.50 - for 4 hours

$7.00 - all day (until lots close)

$3.50 - flat rate after 5:00 pm & on weekends

Short term visitor rates:

$1.50 - per 1/2 hour

CAMPUS HOURSMonday - Friday .................................................7:00 am - 10:00 pm

Saturday & Sunday ...........................................7:00 am - 7:00 pm

Closed on Statutory Holidays

For access or assistance when doors are locked, please call 604.562.1011 or visit the Security office.

ROOM NUMBERSThe campus is divided into seven buildings, Buildings A, B, C, D, G, L, and LSU. Room numbers are prefixed by the building letter and floor level.

Motorcycle & scooter parking i Information kioskBicycle racksBookstore Secure bicycle lockup Cafeteria

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BICYCLE RACKS It is convenient to cycle to Langara along the nearby West 37th

Avenue Bikeway (Ridgeway Greenway) or along the Ontario

Bikeway. We have bicycle parking racks throughout the campus.

There is also a locked bicycle parking cage with lockers and

a compressed air hose located at the west end of the campus,

under the Bookstore and Library buildings. Access is between

the Langara Students’ Union and Langara Daycare. To gain

access, purchase a magnetic access card at the Bookstore for

$5.00 per semester. The bicycle cage is also located conveniently

by the entrance to the gym for easy access to showers and

rental lockers. Contact the Athletics Department in the gym

for locker rentals. Gym hours are posted at each door.

Learn more.

www.langara.bc.ca/campus-facilities/parking-

transportation/alternatives.html

PARKING AND TRANSPORTATION Pay parking is in effect in all parking lots on campus unless you

display a parking pass clearly. There are two parking lots on campus

for employees: the Preferred Lot and the General Lot. If you wish

to bring your vehicle to work, you may register for a parking pass

that will allow parking in the General Lot only. A parking pass is a

taxable benefit and is available from the Facilities Department for

a refundable $10.00 deposit. Having a parking pass for either lot

does not assure you of a parking spot. During the fall and spring

terms, the parking lots can become quite congested, so arrive early.

Parking in the Preferred Lot is restricted to employees who

have purchased a pass for this specific lot. There are a limited

number of spaces available and the cost is $110 annually (excluding

the deposit). The Preferred Lot is only accessible from Ontario

Street. If you wish to park in the Preferred Lot, you must register

your name on the waiting list in the Facilities Department.

The General Lot is available to students and employees on a

first-come/search basis and is accessible from Ontario Street.

A short-term parking area is available opposite B Building,

however pay parking is mandatory and a pass is not valid here.

Parking without a pass or valid pay parking receipt will result in a

fine and/or towing. All lots are patrolled regularly by both security

and the parking lot contractor.

PARKING LOT HOURS:Monday to Friday:

7:00 am to 11:30 pm

Saturday and Sunday:

7:00 am to 7:00 pm

Statutory Holidays:

Parking lots locked

Getting here.

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PRINT SERVICES The Langara College Printshop provides black and

white, high speed copying, full service colour, bindery

services, and Custom Courseware production.

Be aware of copyright laws when you do your own copying. Consult

the Langara Copyright Policy at www.langara.bc.ca/library/

copyright/index.html.

Large quantities of handouts and worksheets that are consistently

produced for students should be produced as “Course Ware” which is

printed and sold to students in the College Bookstore.

For more information:

www.langara.bc.ca/campus-facilities/print-services

Contact: 604.323.5353 or [email protected]

Open Monday to Friday: 8:30 am - 4:30 pm (room B004)

INSTRUCTIONAL MEDIA SERVICES Instructional Media Services (IMS) is a resource centre for

faculty, staff, and students to assist with their instructional and

presentation needs. IMS provides a wide variety of equipment and

services. Training and consultation are also available on request.

If you are in need of support, IMS is responsible for maintaining all

audio/visual equipment in classrooms and lecture theatres. Contact

IMS (ext. 5309) or visit www.langara.bc.ca/campus-facilities/

instructional-media-services/index.html.

MEETING ROOM BOOKINGS Employee meeting room bookings are available online through

“myLangara.” Classrooms may be booked by completing a space

request form (available in the Mailroom). Remember to cancel

your booking if you decide not to use it. Meeting rooms are often

in high demand.

LIBRARY SERVICES The Library contains classrooms, computer labs, library materials,

media rooms, meeting rooms, private group study areas, Starbucks,

study spaces, a variety of study resources, and wireless internet.

FOOD SERVICES The College has three locations where food services are provided.

The student cafeteria is located off the main foyer on the main

floor of A Building. A coffee bar/cafe and food station are available

in the Students’ Union Building. The Bookstore also sells light

snacks throughout the year. Catering for meetings may be

arranged by calling ext. 5295 at least three days in advance.

Learn more.

www.langara.bc.ca/campus-facilities/cafeteria

CHILD DEVELOPMENT CENTRE (DAYCARE) The Langara Child Development Centre is a full-time inclusive

daycare centre that serves 62 children ages 18 months to 5 years in

three separate programs—one toddler program and two 3-5 years

programs. They are an inclusive centre with some spaces

designated for children with special needs. Priority in placement

is given to students and employees of Langara College.

Learn more.

www.langara.bc.ca/campus-facilities/child-development-centre

REGIONAL ACTIVITIES Want to get some fresh air or exercise? There is a gymnasium

on campus and employees may use these facilities. Contact

the Director of Athletics and Intramurals (ext. 5421) for more

information regarding intramural activities. If you want something

less organized and at your own pace, take a walk on the Langara

Golf Course perimeter path.

THEATRE Studio 58, Langara’s nationally renowned theatre school, presents

plays throughout the year. Productions are designed and

directed by industry professionals working as guest artists of

the Theatre Arts Department. Ticket prices are very reasonable.

Learn more.

www.langara.bc.ca/departments/theatre-arts-studio58/index.html

Campus services.

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FIRE ALARMS AND BUILDING EVACUATION The College has a two-stage evacuation alarm system, the

first stage being intermittent warning bells, and the second

stage being continuous ringing of the alarm bells. Evacuation

only takes place once the continuous ringing begins.

A quick guide to emergency procedures can be found online at

www.langara.bc.ca/campus-facilities/security/pdf/emergency-

procedures.pdf.

BUILDING SERVICES The Facilities Department ensures that the college environment

is safe and comfortable. If you notice anything on campus

that you would consider unsafe or if there is a building-related

matter (e.g. your immediate environment is too hot or too cold,

lights are burned out, a sink or toilet is stopped up), please

notify the Building Services Manager as soon as possible.

Contact the Building Services Manager at ext. 5617 or email

[email protected], Monday through Friday, 8:00 am to 4:00 pm.

SAFE WALK Security on campus offers employees a safe walk service to parking

lots. To schedule an evening or late night safe walk, contact Security

at 604.562.1011.

Learn more.

www.langara.bc.ca/campus-facilities/security/security-services/safe-

walk.html

LOST AND FOUND The Langara College Information Kiosk, located inside the main

lobby of A Building, provides students, employees, and visitors with

answers to their questions. All lost and found enquiries should

also be directed to the Kiosk. To report a lost or found item, visit

the Kiosk, call 604.323.5686, or email [email protected].

Hours of operation are generally Monday to Friday, 8:30 am to 4:00 pm.

Learn more.

www.langara.bc.ca/campus-facilities/info-kiosk

Safety comes first.

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Emergencies and security.

EMERGENCY FIRST AID If you come upon an emergency life-threatening situation, dial

9-911 for police, fire, or ambulance service (if using an internal

phone) or call 911 if using a pay or cell phone. As soon as you

have dialed 911, call Security so they can assist the police.

Please note the following Security contact information:

• Emergency/First Aid, internal line ext. 4444 or YELLOW emergency phone

• Security Office and voicemail: ext. 5270

• Security, off campus: 604.562.1011

• Email: [email protected]

Ensure that the accident scene is safe to minimize further danger to

the injured person or yourself.

Do not move the injured person unless there is a high risk of further

injury. Keep calm. Do not leave the patient unattended.

If the injured patient is able to walk, escort them to Health Services

on the first floor of B Building, 8:30 am to 4:30 pm, Monday to Friday,

or the Continuing Studies Office after 4:30 pm (except Fridays).

If the patient cannot or does not want to walk to Health Services,

contact College First Aid by calling ext. 4444 . Give the exact location

and nature of the injury. A first aid attendant will respond.

Stay with the injured person until the first aid attendant arrives.

Follow the attendant’s instructions after he/she arrives.

If you find any unusual circumstance such as a door left open that

should be locked, or if you notice any suspicious occurrence or

person, please contact Security right away. Report all incidents of

theft or suspected theft to Security immediately.

If you have concerns or suggestions regarding workplace health or

safety, or if you need to report unsafe work practices or conditions,

please contact a member of the Health and Safety Committee.

Learn more.

www.langara.bc.ca/campus-facilities/security/health-and-

workplace-safety/index.html

Please refer to the Emergency Quick Guide for specific emergency

instructions: www.langara.bc.ca/campus-facilities/security/pdf/

emergency-procedures.pdf.

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INJURY ON DUTY/WORKERS COMPENSATION Providing a safe and healthy workplace is a priority of the

College. In the unlikely event that you are injured in the course

of your duties, it is important that you report the incident to

your Supervisor immediately. If you require medical attention,

contact an occupational first aid attendant (ext. 4444) or go

to Security or Health Services. The College provides WCB

coverage for all employees and practicum students.

For complete instructions: www.langara.bc.ca/campus-facilities/

security/pdf/worksafe-reporting-flowchart-nov2013.pdf

OCCUPATIONAL HEALTH AND SAFETY The College maintains an active and comprehensive occupational

health and safety program, with all employee groups equally

represented. If you have concerns or suggestions regarding

workplace health or safety, or if you need to report unsafe

work practices or conditions, please contact a member of the

Health and Safety Committee.

Learn more.

www.langara.bc.ca/campus-facilities/security/health-and-

workplace-safety/index.html

SCENT AND ODOUR-FREE GUIDELINESSome people on campus have an allergy or a sensitivity to strong

scents and odours. Langara is committed to providing a safe campus

for students, employees, and visitors with environmental allergies

or sensitivities because when everyone is healthy, we can all do

our best work. The College’s guidelines for a scent and odour-free

environment provide information about the health risks associated

with strongly scented products or potent odours. Find out how you

can do your part.

For guidelines, FAQs, and tips on how you can go scent or odour-free,

visit www.langara.bc.ca/scent-awareness.

HEALTH SERVICES Health Services provides urgent or emergency medical care to

employees.

Learn more.

www.langara.bc.ca/student-services/health-services

HEALTH SERVICES:Hours: Monday to Friday, 8:30 am - 4:00 pm (closed for lunch

12:00 pm to 1:00 pm)

Phone: 604.323.5256 (ext. 5256)

Location: First Floor, B Building, room B101

Emergencies: Dial ext. 4444 for first aid on campus

Closed on statutory holidays and Christmas break

Health and safety.

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to opt out of the plan, employees must sign a waiver -

provided that their enrolment in the Plan is optional.

Further information regarding both pension plans and their

enrolment rules are available from Human Resources or the

Pension Corporation website at www.pensionsbc.ca.

GROUP REGISTERED RETIREMENT SAVINGS PLAN (RRSP)

Regular and permanent employees are eligible to enrol in the Group

RRSP Saving Plan.

This is an entirely voluntary investment plan administered by Great

West-London Life. Deposits may be made by lump sum directly to

Great West-London Life or by payroll deduction. An information

booklet available in HR provides forms and details of the plan as

well as retirement planning in general.

HEALTH AND WELFARE BENEFITS Health and Welfare Benefits are available to eligible College

employees. Health and Welfare Benefits are comprised of the

Medical Services Plan of BC (MSP), extended health benefits (EHB),

dental insurance, short-term disability insurance (STD), long-term

disability insurance (LTD), group and voluntary life insurance,

and accidental death and dismemberment insurance (AD&D).

Benefit eligibility is outlined in your appointment letter. If you

have questions regarding your eligibility and benefit entitlements,

contact Human Resources, or consult your collective agreement or

terms of employment. Pacific Blue Cross (for EHB and Dental) and

Sun Life (STD, LTD, Group/Voluntary Life and AD&D) information

booklets are available at www.langara.bc.ca/departments/human-

resources/employee-resources/collective-agreements.html.

Following enrolment, it is important to promptly notify HR of any

changes to your name, address, list of dependents, or beneficiaries.

Appropriate forms are available online.

For Extended Health Benefit claims, you can record your eligible

expenses on the claim form and sending it along with your official

receipts to Pacific Blue Cross. You can also register for Caresnet and

submit e-claims for expenses for some paramedical services. Caresnet

has a mobile app for viewing coverage and submitting claims.

WELLNESS PROMOTION PROGRAMThe Wellness Promotion Committee was developed as a part

of Human Resource’s Workforce Strategy to support employee

well-being. The Committee’s aim is to maintain a comprehensive

workplace wellness program that offers Langara employees

resources and support to create a healthy work environment.

Adapted from Canadian Cancer Society’s WellnessFits Program, our

approach is to “educate, act, and support” our employees.

To learn more about upcoming wellness offerings and to share your

input, visit www.langara.bc.ca/hr/wellness.

Health and Welfare Benefits and Fringe Benefits are an important

part of the full compensation package and are provided to employees

by Langara College. The information outlined on the website at www.

langara.bc.ca/departments/human-resources/benefits/index.html is

only intended to provide a general overview of benefits provided to

employees by Langara College.

EMPLOYEE AND FAMILY ASSISTANCE PROGRAM (EFAP) The Employee and Family Assistance Program is a voluntary,

confidential short-term counselling and advisory service that

connects you and your eligible family members to an external

network of professionals that can be contacted 24/7. This group

of professionals includes psychologists, social workers, addiction

and career counsellors, child and eldercare specialists, and legal

and financial experts. The service is offered by Shepell•fgi, one of

Canada’s largest and most respected EFAP service providers.

Shepell•fgi provides assistance for a wide variety of issues including

alcohol and drug misuse, bereavement, child and eldercare, couple

and marital relationships, parenting, crisis counselling, stress/

anxiety, and depression.

The cost of the service is paid by the College and as such, is available

at no cost to you. Information brochures are available from Human

Resources or at www.langara.bc.ca/departments/human-resources/

employee-resources/collective-agreements.html.

FEE WAIVERSAs an employee, you may receive tuition fee waivers for many

Langara College Continuing Studies and Regular Studies courses

(subject to the Fee Waiver Policy). Fee waivers are not available for

travel programs and do not include the cost of textbooks, materials

and similar fees, taxes, etc.

Check the current College calendar for courses of interest to you.

Fee waiver application forms are available online and are subject to

availability and approval.

TUITION REIMBURSEMENTTuition fee reimbursements may also be available for work/career-

related courses and workshops that are outside of Langara College.

Tuition fee reimbursement forms are available online and are

subject to approval prior to employee registration.

PENSION PLANS Langara offers the College Pension Plan to faculty, administrators,

and Continuing Studies instructors and program coordinators.

Langara College offers the Municipal Pension Plan to support staff.

In accordance with pension plan regulations, enrolment is

mandatory for certain employees. For those who choose

Your benefits.

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Faculty benefits.

Benefit Premiums Paid Coverage

BC Medical 100% Employer-paid Basic coverage through Medical Services Plan of BC.

Extended Health 100% Employer-paid 95% reimbursement of eligible expenses incurred

(annual deductible of $50 single or per family);

some maximums may apply.

Dental 100% Employer-paid 100% coverage on basic services; 60% coverage on major services;

60% coverage on orthodontics. Some maximum limits apply to

orthodontic services (e.g. $2,500 max).

Emergency Travel Insurance 100% Employer-paid 100% coverage with no maximum limit.

Group Life Insurance 100% Employer-paid 3 times annual salary to a maximum of $400,000.

Accidental Death & Dismemberment

100% Employer-paid 3 times annual salary to a maximum of $400,000.

Voluntary Life Insurance 100% Employee-paid (employee must be

participating in Group Life to be eligible;

spouse coverage also available.)

Increments of $10,000 to maximum of $300,000.

Sick Leave 100% Employer-paid Sick leave credits accrued at 1.5 days per month to a maximum

accrual of 261 days.

Short-Term Disability 100% Employer-paid Following expiration of sick leave or following 14 working days of

illness; whichever is greater. Eligible to apply for salary indemnity.

See Sun Life booklet for calculation of Short-Term Disability

payments.

Long-Term Disability 100% Employee-paid Following expiration of Short-Term Disability coverage, eligible to

apply for salary indemnity. See Sun Life booklet for calculation of

Long-Term Disability payments.

Employee Family Assistance Plan (EFAP)

100% Employer-paid Approximately 4 sessions per year.

The following benefits information provides only basic information. Not all entitlements are listed below. For more detailed

information, consult the Langara Faculty Association Collective Agreement or contact Human Resources.

The following Health and Welfare Benefits are provided to faculty. Eligibility for benefits may be affected by employment

status and workload level.

Visit the Faculty Benefits page on the Langara website for a list of Fringe Benefits.

HEALTH AND WELFARE BENEFITS SUMMARY

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Staff benefits.


BC Medical 100% Employer-paid Basic coverage through Medical Services Plan of BC.

Extended Health 100% Employer-paid 95% reimbursement of eligible expenses incurred (annual

deductible of $25 per family); some maximums may apply.












Sick Leave 100% Employer-paid Sick leave credits accrued at 20 days per year to a maximum

accrual of 261 days.

Short-Term Disability 100% Employee-paid Following expiration of sick leave or following 10 uninterrupted

working days of illness; whichever is greater. Eligible to apply for

salary indemnity. See Sun Life booklet for calculation of Short-

Term Disability payments.





100% Employer-paid Approximately 4 sessions per year.

The following benefits information provides only basic information. For more detailed information,

consult the CUPE Local 15/Langara College Collective Agreement or contact Human Resources.

The following Health and Welfare Benefits are provided to regular staff upon eligibility.

Visit the Staff Benefits page on the Langara website for a list of Fringe Benefits.


16


BC Medical 100% Employer-paid Basic coverage through Medical Services Plan of BC

Extended Health 100% Employer-paid 95% reimbursement of Eligible Expenses incurred (annual

deductable of $25 per family); some maximums may apply.












Sick Leave 100% Employee-paid Sick leave credits accrued at 20 days per year.

Short-Term Disability 100% Employee-paid Following expiration of sick leave or following 10 uninterrupted

working days of illness; whichever is greater. Eligible to apply for

salary indemnity. See Sun Life booklet for calculation of Short-

Term Disability payments.





100% Employee-paid Approximately 4 sessions per year.


Admin benefits.The following benefits information provides only basic information. For more detailed information, contact Human Resources.

The following Health and Welfare Benefits are provided to administrators.

Visit the Admin Benefits page on the Langara website for a list of Fringe Benefits.

17


BC Medical N/A No coverage

Extended Health 100% Employer-paid 75% reimbursement of Eligible Expenses incurred (annual

deductible of $25 per family); some maximums may apply.

Dental 100% Employer-paid 80% coverage on basic services; 50% coverage on major services

(no annual deductible). Some maximum limits apply (e.g. $2,000

max).









Sick Leave 100% Employee-paid Sick leave credits accrued up to a maximum of 140 hours.

Short-Term Disability N/A No coverage

Long-Term Disability 100% Employee-paid 65% of monthly basic earnings up to a maximum of $3,500,

following elimination period of 120 days after loss of income (non‐

taxable earnings).


100% Employee-paid Approximately 4-6 sessions per year.

Continuing Studies LEAP instructor benefits.The following benefits information provides only basic information. For more detailed coverage information, refer to the benefits booklets

and brochures online or contact Human Resources.

Note: Eligibility of the benefits outlined below is based on the type of contracts or appointment held by the employee.

18

KEYS AND SECURITY PASSCODES Keys for your office and/or special department areas

may be obtained from Facilities and Purchasing (room

B225) Security passcodes may be obtained through the

Building Services Manager (room B228) or (ext. 5247)

• DO NOT LEAVE YOUR OFFICE OPEN AND UNATTENDED

• KEEP YOUR KEYS WITH YOU AT ALL TIMES

• Do not leave your keys in your office

• Do not leave your keys in the door lock

• Do not leave your keys at home when you come to work

• Do not lend your keys to anyone

If you have lost your keys, check the Lost & Found at the

Information Kiosk in A Building. Keys are the property of the

College and must be returned to the Building Services Manager

upon leaving employment.

INFORMATION TECHNOLOGY SERVICES The Information Technology Department (IT) is located in

room A104. They provide support for instructional computing,

administrative computing (Banner), web services, telephone

services (voicemail, locals), email accounts, myLangara

portal, computer user ID, software, etc. They also approve all

requisitions for computers and related equipment and provide

technical support for College-installed and approved systems.

COMPUTERS AND EMAIL myLangara is the College portal for students and employees.

myLangara gives you access to payroll information, email,

WebCT, bulletin boards, group discussions, etc.1. Login URL: www.mylangara.bc.ca2. User Name: Employee ID (contact Human Resources at 604.323.5638 to obtain)

3. Password: FL-YYYYMMDD • F – the first letter of your first name in uppercase

• L – the first letter of your last name in uppercase

• YYYY - your Year of Birth

• MM - your Month of Birth

• DD – your Date of Birth

Each employee office in the College is equipped with at least one

computer and access to a network printer. Use of your College

computer and the computer system is governed by the Computer

and Computing System Use Policy. Please ensure that you read

the policy at www.langara.bc.ca/information-technology/pdf/

langaraComputingPolicy.pdf.

Please note: The sharing of computer user ID is strictly prohibited.

Faculty can also use shared computers in room B017 (PCs and Macs).

The Mailroom key can be used for entry.

Learn more.

www.langara.bc.ca/information-technology/desktop-support/

desktop-student-labs.html

ID CARDS Instructional Media Services produces photo IDs for students and

employees at the beginning of each term and at limited times during

the term.

Learn more.

www.langara.bc.ca/campus-facilities/instructional-media-services/

photo-id.html

SERVICE DESK HOURS:Monday - Friday: 8:00 am to 5:00 pm

Saturday: 9:00 am to 5:00 pm

Sunday: No Sunday support

Phone: 604.323.5999 (on campus, just dial 5999)

www.langara.bc.ca/information-technology

IDs and passcodes.

19

TELEPHONES AND VOICE MAIL Each office in the College has a telephone extension

number assigned to it. Department Heads must notify the

Switchboard of the name, office number, and start date

of all new employees so that a voice mail account can

be established and phone directories are updated.

The College Directory is available online at www.langara.bc.ca/

about-langara/contact/staff-directory.html.

Outgoing personal long distance calls are not permitted on the

College phone system except in an emergency. If you are required

to make a personal long distance call, provide the Switchboard

Operator (dial 0) with your name, date, time, and phone number

called, so that you can be billed for the call.

Extra extension phones or new telephone lines are provided

by Information Technology; however prior approval is required

from your Division Chair, Dean, or Director.

Additional details regarding Langara’s telephones can be found

online at www.langara.bc.ca/information-technology.

EMPLOYEE COMMUNICATIONS Want to know what’s happening at Langara? By The Way is the

College’s weekly employee newsletter. It contains up-to-date

information about events of interest to the College, policy and

procedure changes, and information about upcoming final exams,

etc. Log in to myLangara to view current and past newsletters

and submission instructions.

Be sure to check your Langara email frequently for other

employee communications, such as bi-weekly HR Updates,

monthly College Compass, and list-serv announcements.

OFFICE SUPPLIES General office supplies such as paper, pens, chalk, envelopes,

mark books, and file folders are available by completing a

Request for Supplies form and leaving it in the Mail Clerk’s

mailbox. Your supplies will be placed in your mailbox

the next day.

MAIL SERVICE The Mailroom (room B243) is located in B Building and

is accessible with your office key. For faculty and some

administration, a mailbox will be assigned to you as soon as

you begin work at Langara. Department and lab mailboxes

are arranged in alphabetical order. All outgoing mail for

Canada Post is picked up twice daily between 9:30 am and

2:30 pm. College-related correspondence that needs postage

and has your name and department in the top left hand

corner of the envelope along with any prepaid mail can be

put in the mailboxes found in the mail sorting area. Postage

for personal mail can be purchased at the Bookstore. Mail

is sorted and placed in mailboxes as soon as possible after

delivery to the College. Large parcels that will not fit in your

mailbox may be found on the shelves labelled as English,

Career, Social Services, Science and Math underneath the

mailboxes. Please note that students are not permitted in the

Mailroom. If necessary, and in an emergency, have student

assignments handed in to the General Office (room B234)

and College staff will then place them in your mailbox.

Stay connected.

20

TIMESHEETS All employees who are paid on timesheets

must ensure that their sheets are approved

and submitted by their direct supervisor.

The timesheets must be completed and

forwarded to Payroll by the payroll cut-off

to ensure prompt payment.

PAYROLL All employees are paid by direct deposit to

a financial institution of your choice. If you

wish to change the financial institution

that is receiving your direct deposit, you

must notify the Payroll Department and

provide them with a cancelled cheque from

your new financial institution.

Faculty are paid monthly on the last

day of the month. Support Staff and

Administrators are paid biweekly on

alternating Fridays. Payroll enquiries should

be directed to the Payroll Department.

Learn more.

www.langara.bc.ca/departments/financial-

services/contacts.html

Employee services.

PERSONNEL FILE/ACCESS TO PERSONAL INFORMATION Human Resources is responsible for

maintaining your personnel file. Personnel

files for Continuing Studies instructors and

program coordinators are maintained by

the CS Department Administrator. This file

contains all of your employment-related

information including, but not limited to,

your C.V., appointment recommendations

and letters for appointment, evaluations,

benefit and pension applications,

commendations and censures, leave

requests and approvals, and payroll-related

information.

The information in your personnel file is

confidential and subject to protection under

Freedom of Information and Protection

of Privacy legislation. You may request to

view the contents of your personnel file by

contacting HR at least 24 hours in advance.

Access to your file by others apart from HR

and Payroll employees is limited to your

Supervisor for College-related purposes.

Your Union or Association representative

may also access your personnel file, but only

with your written consent.

Should you require a Confirmation of

Employment letter that is often required

by financial institutions for loans and

mortgages, contact HR and give at least

24 hours’ notice.

UNIONS AND ASSOCIATIONS Langara is comprised of four unions or

associations:

• Langara Faculty Association (LFA) is a union that represents instructors, counsellors, librarians and co-op education officers.

• Canadian Union of Public Employees (CUPE) Local 15 – VMECW represents support staff employees.

• Langara Administrators Association (LCAA) is a voluntary association that represents administrators.

• British Columbia Nurses Union (BCNU) represents the Community Health Nurse.

The LFA, CUPE, and the LCAA each have

a notice board located in the hall next to

the Mailroom. The LFA also has an office

on campus (room A212) staffed by a

full-time employee. The collective

agreements are posted online at

www.langara.bc.ca/departments/human-

resources/employee-resources/collective-

agreements.html.

21

EMPLOYEE DEVELOPMENT The Langara Employee Development

Centre (LEDC) is responsible for

providing opportunities that enhance

employee learning in support of the

College’s vision, mission and goals.

The LEDC provides on-site learning

opportunities that:

• College employees require to achieve their employment-related development goals

• The College requires and supports due to implementation of new processes and practices

• Foster career goals, personal improvement, and wellness

With input from the LEDC Advisory

Committee and the College employee

community, the LEDC Coordinator plans,

organizes and implements employee

development activities and educational

offerings to meet identified needs and

objectives.

LEDC offerings are posted online at www.

langara.bc.ca/departments/langara-

employee-development-centre/index.html.

An Employee Development Needs Survey

is conducted annually in the fall. LEDC

offerings, including five or six professional

development days, are announced by email,

in the By The Way employee newsletter,

and are posted on the LEDC notice board

located in B Building opposite the Mailroom.

Learn more.

www.langara.bc.ca/departments/langara-

employee-development-centre/index.html

LANGARA COUNCIL Langara Council provides a forum for

discussion and open consultation between

the President and representatives of

the College community. This Council is

responsible for making recommendations to

the President regarding the development of

policy, procedure, and practices related to:

• College management/operations

• Facilities

• Finances

• Strategic planning

• Internal and external communications

• Organizational structure

• Implementation of the College educational policies as approved by the Board

• Student, instructional support, and College services

• All items related to College functions not specified by legislation as the mandate of Education Council

Learn more.

www.langara.bc.ca/about-langara/office-of-

the-president/langara-council/index.html

Employee development.

EMPLOYMENT OPPORTUNITIES The College supports employees in the

development and pursuit of their career

objectives. Employees are encouraged

to apply for advertised employment

opportunities within the College. Eligibility

and priority for consideration may

be restricted by collective agreement

and/or position qualifications.

Vacancies are posted online at

www.langara.bc.ca/employment.

22

TERMS OF EMPLOYMENT The rules governing your terms and

conditions of employment are outlined

in your collective agreement, terms of

employment, or employment contract.

Learn more.

www.langara.bc.ca/departments/

human-resources/employee-resources/

collective-agreement.html

If you require further information

concerning your Terms of Employment,

please contact Human Resources at

604.323.5638.

EXPENSES The College will reimburse employees

for mileage incurred on College business.

A completed Expense Report Form, signed

by the Budget Officer for your department

and forwarded to the Accounts Payable

Department will result in prompt payment.

Calculation of mileage incurred is as

follows:

• You will be paid for the mileage from the College to the alternate site of the business that you are carrying out on behalf of the College

• You will not be paid for mileage from your place of residence to the College

• Other expenses incurred on College business may be reimbursed if approved in advance

Employee rights and terms.

BUDGET SPENDING All expenditures of department budget

must be approved appropriately. Division

Chairs are the first line approval officers in

the instructional areas and all expenditures,

whether for supplies, additional staff or

capital equipment items, must be approved

and signed for by them and in many cases

the Instructional Deans.

In non-instructional areas, generally

the signing officers are:

• Administrative Assistant, Instructional Support for telephones

• College Services for supplies and photocopy supplies

• Registrar & Enrolment Services for Registrars’ expenditures

• Dean of Student and Education Support Services for Student and Education Support and capital expenditures

• Directors for service department expenditures

• President for the President’s Office capital and International Education expenditures

HUMAN RIGHTS AND A RESPECTFUL WORKPLACE / DIRECTOR, LABOUR RELATIONS AND HUMAN RIGHTS Langara College wishes to foster an

environment in which there are no

impediments to full and free participation

in the academic, social, political and

cultural life of the College and is committed

to supporting the physical, psychological

and social well-being of all employees.

Under the Langara College Human

Rights Policy and Respectful Workplace

Policy, the College is committed to the

principle that all members of the College

community have the right to work and

study in an environment that is free from

discrimination and harassment. We strive

to promote mutual respect, cooperation

and understanding to ensure a healthy,

respectful and safe environment. The

College prohibits discrimination based

on any of the prohibited grounds listed in

the BC Human Rights Code. For a list of

grounds, see the Human Rights policy.

The Director, Labour Relations and Human

Rights administers the Human Rights

Policy. You may arrange for a confidential

consultation before deciding to make a

complaint. Once a complaint is accepted,

the Director, Labour Relations and Human

Rights may provide mediation, or arrange

for outside mediators or investigators. In all

complaints, the Director, Labour Relations

and Human Rights acts as a neutral third

party, not as an advocate for either side.

The Human Resources Department

provides management and employee

consultations and presents seminars on

respectful workplace and human rights

to employees. You may arrange for a

confidential meeting with the Director,

Labour Relations and Human Rights.

For a current office schedule, please call

604.323.5618 or visit www.langara.bc.ca/

registration-and-records/pdf/B3008.pdf.

23

REPORTING ABSENCES

For all absences due to illness, you must notify your Supervisor

and the Switchboard each day of your illness up to 10 days.

Switchboard will complete a Notification of Absence form and copy

the Dean or VP; Division Chair or area manager; Department Chair;

and Payroll. The Switchboard operator will also put a Return to

Work form in your mailbox for completion if you are absent for 10

days or less. Upon your return, you must complete this form and

send it to Payroll.

Please note that your record will show that you are absent due to

illness until Payroll receives your completed Return to Work form.

Note: If you are a Cupe member, the College may request a

validation note from your doctor for illness.

Long-Term Absence Due to Illness of More Than 10 Consecutive DaysAt least one month before a pre-scheduled absence (e.g. surgery) or

upon commencement of an unscheduled long-term absence, you will

need to obtain a Long-Term Absence Form from Human Resources.

The form contains instructions for reporting absences and outlines

your responsibilities and the process to be followed.

Sickness and absences.

If you have any questions regarding the forms or process, please

contact Human Resources.

Please note that it is not College policy to cancel classes during

an instructor’s absence except as a last resort. A colleague or a

substitute will take over for you during any illness. Absence for any

other reason should be discussed in advance with your Department

and/or Division Chair.

TO REPORT AN ABSENCE DUE TO ILLNESS, EMPLOYEES ARE ASKED TO CALL:

• The Switchboard at 604.323.5511 between 7:45 am to 4:30 pm to report the absence, OR leave a voice mail message in the call-in mailbox at 604.323.5589 between 4:30 pm and 7:45 am

• The designated department contact/supervisor to ensure that the department is aware of your absence

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