yvette smith sr. procurement specialistpurchasing.houstontx.gov/bids/q26333/official... ·...
TRANSCRIPT
Strategic Purchasing Division Operation Contracts Cost Reduction
Friday March 13, 2009
Yvette SmithSr. Procurement Specialist
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PRE-PROPOSAL AGENDAENTERPRISE APPLICATION SUPPORT SERVICES
I. Opening Remarks Yvette Smith / SPD
II. Disclaimer Statement Yvette Smith
III. Office of Business Opportunity COH OBO
IV. Instructions to Proposers Yvette Smith
V. Project Scope and Overview Reenie Askew/HITS
VI. Questions/Answers Vendors/Subject Experts
VII. Closing Remarks Yvette Smith
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Round Table Introductions
Sign in Sheet
No Contact/Quiet Period
Questions
I. OPENING REMARKS
Yvette Smith
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This document serves to aid interested Vendors doing business with theCity of Houston. This document does not constitute legal advice or bindthe City of Houston in any manner. Anything stated at this pre-proposalconference is not intended to change any terms and/or conditions stated inthe advertised solicitation document. Any authorized changes will be madein writing in the form of a letter of clarification issued by the StrategicProcurement Division.
II. DISCLAIMER
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1. Hire Houston First 2. Pay or Play3. MWBE Goal‐ 24%
Office of Business Opportunity Website:www.houstontx.gov/obo
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OBO Staff
III. OFFICE OF BUSINESS OPPORTUNITY
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IV. INSTRUCTIONS TO PROPOSERS
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Yvette Smith
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Submittal Instructions & Contents Number of Copies: Submit eleven (11) hard copies of your
Submission, for one (1) of the eleven (11) hard copies, please include one (1) printed copy of the O ff e r & S u b m i t t a l F o r m ( E x h i b i t 1 - A ) , n o t a r i z e d a n d signed inORIGINAL BLUE WET INK and marked as original.
Also, add an additional eleven (11) electronic thumb drivessubmitted in a sealed envelope clearly labeled Enterprise Application Services RFQ No. S72-Q26333.
Include PRICE PROPOSAL in a separate sealed envelope
Send the RFQ documents to:City Secretary’s OfficeCity Hall Annex, Public Level900 Bagby StreetHouston, Texas 77002
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Statement of InterestStatement of Interest: Respondent must submit a statement of interest that indicatesthe Respondents’ interest in providing the requested services to the City. The Cityintent of this solicitation is to enter into a new agreement with one or more qualifiedManaged Service Providers for the provision of all services relating to providingapplication support services.
Respondent(s) must specify in the Statement of Interest, one or more servicecategory(s) that Respondent(s) wants to be considered for. In addition, Respondentsbidding for more than one service must submit a complete response qualificationpackage, per service category, to include Part IV, 2.0 (Submission Requirements),Sections 2.3-2.13. Respondent must complete all applicable sections of the responseas outlined per each service category to be considered.
Listed below are the service categories to be considered for:
SAP SupportEnterprise Application Support ServicesData and Reporting Support ServicesProject Execution and Operational Support Services
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Proposal Content Requirements:
1.0 Cover Letter
2.0 Statement of Interest
3.0 Offer and Submittal Form (EXHIBIT I-A)
4.0 Qualifications (List of Subcontractors EXHIBIT I-C)
5.0 Company/Personnel Experience (Include Client References EXHIBIT I-B)
6.0 Service Model
7.0 MWBE Forms (EXHIBIT II)
8.0 Financials (Submit in a separate sealed envelope marked FINANCIALS)
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Proposal Content Requirements (Continued):
9.0 Fair Campaign Ordinance Form “A” (EXHIBIT III)
10.0 Affidavit of Ownership or Control (EXHIBIT IV)
11.0 Anti-Collusion Statement (EXHIBIT V)
12.0 Statement of Residency (EXHIBIT VI)
13.0 Conflict of Interest Questionnaire (EXHIBIT VII)
14.0 Rate Proposal (EXHIBIT VIII, submit in a separate sealed envelope)
Required forms are available at the City of Houston Strategic Procurement Forms website: http://purchasing.houstontx.gov/forms.shtml
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Evaluation and Selection Process:
Proposals will be evaluated on the basis of the following criteria.
Responsiveness of Proposal Pass/Fail
Qualifications 25 Points
Specialized Experience 25 Points
Quality of Service Model 40 Points
MWBE Plan Pass/Fail
Financial Stability Pass/Fail
Price (Rate Proposal) 10 Points
Total 100
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V. PROJECT SCOPE AND OVERVIEW
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HITSReenie Askew
Houston Information Technology Services
Enterprise Application ServicesLeadership Team
Enterprise Applications Services
Reenie AskewDeputy CIO
ERP TeamSindhu Menon
Assistant Director/EDO
Application Operations (Vacant)
Assistant Director
HITS Enterprise Application Services
Rudy HollenbachIT Architect -Applications
Customer Support Center (6)
MCD Support (8)
Application Ops (10)Enterprise GIS (7) SAP Functional
(7)
SAP Technical(5)
Kronos(2)
Enterprise Analytics Center
(3)
Infor Support (2) Database Services (3)
APPLICATION SUPPORT SERVICES
EAS manages a portfolio of consisting of 120 applications, 98 websites, 504 Databases, 250 interfaces to 3rd party applications, 246 Open Datasets and approximately 450 reports/dashboards.
Service Resource CountExecutive Leadership Application Management/Architecture 3
SAP Functional 7SAP Technical (Basis and Security) 5SAP Training 1Technical Support 1Training 1
Enterprise Analytics Center
Visualization and Reporting4
Municipal Court Support 8Department of Neighborhoods Infor Support 2Web Services 1Department Application Portfolio Support 10Mapping & Apps Services 7Document and Content Management 1
Database Management Enterprise database operational support 2Customer Support IT service desk support 6
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Enterprise Resource Planninig
Enterprise Applications
Kronos
Application Operations
App
lication Dom
ain
Enterpise GIS
Partner with vendors and
Identify the right source
Insufficient resources and skillsets to keep pace with the evolution of technology
PROJECT MANAGEMENT OFFICE
Project Management Office
Mark NortonDeputy CIO
Project Analysisand Support
Business Analysis Project Execution
PROJECT MANAGEMENT OFFICE
PMO supports the Mayor’s mission by managing and coordinating the delivery of solutions to strengthen public safety; develop complete communities; ensure services and infrastructure to stakeholders; and provide sound financial management.
People Develop and expect ROI Scalable, Versatile, Flexible
Process Apply methodologies and standards Measure performance Manage risk Forecast needs and outcomes
Technology Manage utilization
Culture Accountability Integrity Collaboration Communication Manage change
Application Services
SAP Support Services
Consulting Services
Data and Reporting
SharePoint Administration
Infor IPS Apps Administration
ServiceNow Administration
OnBase Tech Administration
STAFF AUGMENTATION; APPLICATION AND PROJECT MANAGEMENT
One or more partners will be selected
Project Management Services
Project Execution
Business Analysis
Technical Documentation
End‐user training and documentation
Organizational Change
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VI. SHORT SESSION QUESTIONS & ANSWERS
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Yvette Smith
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VI. SHORT SESSION QUESTIONS & ANSWERS
For questions and answers to be a part of this official RFQ process, they must be in writing and directed to the Strategic Purchasing Division’s assigned procurement specialist, Ms. Yvette Smith.
* Email: [email protected]* Phone: (832) 393-8765
Responses to official questions will be posted under the solicitation file as a Letter(s) of Clarification, prior to the Submission due date..
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1. Review RFQ Submission Instructions/Contents2. Notarized & Signed in wet blue ink original page of the Offer & Submittal 3. No Contact/Quiet Period
EVENTS DATEPre-Proposal Conference October 5, 2017 at 1:00 PMQuestions from Proposers Due to City October 11, 2017 at 2:00 PMProposal DUE DATE October 26, 2017 by 4:00 PMNotification of Intend to Award (Estimated) November 2017Council Agenda Date (Estimated) December 2017Contract Start Date (Estimated) January 2018
VII. CLOSING REMARKS
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Thank you for attending!