CEO LEttErtO thE YOuth

Of JOrdanTo the radiant promising youth of beloved Hashemite Kingdom of Jordan, Greetings from Zain Jordan,Today, we are standing upon the verge of a new year, as we are proud of our achievements that have been accomplished throughout the past period, while feeling ambitious about the future endeavors that shall be achieved by virtue of your continuous efforts and loyalty towards Zain Jordan, as you resemble the radiance that shines upon our this ever-growing institution. We started our journey with you in 2005, with an ambitious idea that aimed at creating an interactive link between Zain and Jordanian youth through tailoring training programs, in addition to enhancing youth leadership skills, and to developing talents and preparing them during their undergraduate years, in order to enter the labor market completely prepared.The initiative started with 20 students from various Jordanian public and private universities, where the great success of the initiative led us to establish ”Zain alShabab” program, according to the vision that reflects Zain’s strategy to focus on Youth development in the hope that it will have the desirable impact on the

community in the future. The initiative aims to build a generation of young leaders from various universities, where they add value to their communities. Today, “Zain alShabab” program comprises 148 members from different governorates across the Kingdom.It has been nine years since the foundation of this initiative, during which, we worked with a group of ambitious spirited Jordanian youth, who want to make a difference on a personal and a local level. We at Zain have provided the youth with series of interactive training activities which have contributed in refining their skills and promoting their entrepreneurial spirit. In return, they extended to Zain further positive energy, in addition to a variety of creative and innovative ideas, not to mention their support to the different departments within Zain Jordan.Finally, our faith in your capabilities is inexhaustible and our confidence in your abilities is limitless, hence we promise you through this platform that we will spare no effort to continue our march towards supporting Youth, as we perceive you as the leaders of tomorrow and the source of the strength and pride of our beloved Jordan.

Our youth program was established back in May 2005, where we started as “Fastlink University Network” with 20 members from different universities around Amman – Jordan.

Their main goal was to raise awareness about the products that Fastlink has offered, and increase Sales among the youth segment.

During the rebranding to Zain in 2007, it became known as “Future University Network”, where the team took a considerable part in covering the promotional campaigns and events within the organization.

In 2013, we rebranded as “Zain al Shabab” program to become the umbrella of all youth working or having an internship opportunity within Zain Jordan.

ZainaL Shabab

tEam in 2014 Since then, our direction has taken a shift to empowering the Youth of Jordan, were we believe that every young individual has the capabilities to unleash their creativity and utilize it in an encouraging environment, where-by they are contributing with their full potential positively to the Jordanian community and having the opportunity to develop skills that will last a life time.

“Zain al Shabab” program has benefited over 800 students across Jordan till today.

ZainaL Shabab in

a SnEak pEak frOm SOuth tO nOrth!

tEam aL naShama“Work hard in silence, let success make the noise.”We organize several activities to increase awareness about the importance of community service; we make sure that at least two members of our team participate in events held for community service within Zain Al Shabab. A very proud moment for us was when we were selected as “Team of the Month”. Since then, we have created several projects that had an impact on our team spirit, and on our achievements in 2014.

maStEr mindS “Zain AlShabab, we meet to live up…”

One of the activities that left us with an unforgettable mark in our hearts was when we visited the youngsters of «King Hussien Cancer Center» in the hope of making small contributions to the ones who need it.

thE GLadiatOrS “Anyone can be trained to be a gladiator, what marks you out is having the mindset of a CHAMPION!!! “ With excellent team work and good spirit, we achieved what a year ago seemed impossible. Major cornerstones were put in order to reach this level of competence that we believe made us not only a better working team, but also incredibly better individuals.

ZainErSStriving toward a better Future…We were honored for receiving the “sales best achiever” award which we got by extremely hard and honest work. The process of getting this award enriched us in every aspect we can imagine such as team spirit, coherence in the work we do and most important of all love between our team members.

irbid tEam “عندما نخترص ٨١ كم من المسافة بعائلة مبدعة، نحتضن العاصمة بجوف عروس شمالنا وتحتضننا عمان بقلب زينها حينها يُخلق »العالم الجميل.«

A sign of gratitude was given to all of our members in a form of thank you cards as an award, for their beautiful work and achievements throughout the program. This small act will make us thrive to reach our goals and objectives in Zain Al Shabab and in life.

aL aSaYEL“Zain Al Shabab is a symbol of originality and tradition… it makes us proud to be part of it.”Marketing field grabbed our attention so we decided to look over in our beloved company Zain for something of that interest. Therefore, we managed to have some members of our own working on the FTTH project in collaboration with the marketing department, which helped all of the team develop their understanding a bit further in the marketing concept.

drEam tEam“A Youthful experience beyond dreams…”Dream teams have dedicated its efforts and focus on the preparation of its members to be leaders, and shine in the sky of Zain and the Jordanian market. Our ultimate goal was to prepare ourselves to be committed and to get friendly with the work environment in a way that prepares us outcome all obstacles, that might emerge in the really crowded job market after graduation.Members of our team contributed in almost every activity that took place in Zain, which was a thrilling experience that added a big something to every single one of the members in every aspect whether in life or in the professional line of work.

aL tEam aL Qawi“Zain Al Shabab is a place where we are able to set free our thoughts and ideas.”

Drawing a smile on the faces of little children is what made us put together a visit to «Queen Rania Children Hospital» and enjoying a day with the little ones. We believe that good deeds never end, that’s why we always want to show the best in all of us and embrace the fact that all people have good in them you just have to dig a little bit deeper.

aura tEamDream it, believe it, achieve it …

Hard, coherent and honest work is everything to us, creating activities that added value to our bonds within the team and to Zain Al Shabab. We were very proud to receive the award of “Team of the Month” and the fact that our efforts were recognized gave us the drive to continue and achieve our yearly goals.

karak tEamKarak team has recently joined Zain Al Shabab with commitment and the thrive to achieve and build bridges. The team quickly proved themselves and worked on several projects that created a good impact on both the line of work and their characters.

bEYOnd SuCCESSZain Al Shabab is defined by the work it does. We make sure that work will leave an impressionable fingerprint on our community by carrying out a variety of different activities throughout the year that undergoes various domains such as CSR, Training, Capacity Building and Youth Development.Our activities are fully integrated and dedicated to play an essential role in all of Zain’s projects both internally and externally. Here is a hint of the projects we have been engaged in within Zain Al Shabab support:

CELEbratinG “hiS maJEStY kinG abdaLLah ii” birthdaY in a GrEat CErEmOnY.Our Our team has roamed the streets of Jordan with the «Marching band of the Armed forces» parade assembled by Zain Jordan, to celebrate the national occasion of His Majesty King Abdullah II’s birthday.

wE’vE bEEn EnGaGEd in CELEbratinG thE Spirit Of ramadan with Our CuStOmErS,as we worked on spreading the joy and celebrating the spirit of the holy month of Ramadan with our customers and kids, in different locations across Jordan.

thE LaunCh and OpEninG Of ZinC – Zain innOvatiOn CampuS in kinG huSSEin buSinESS parkDuring the MENA ICT Forum 2014 that took place in «King Hussein Business Park”. Zain Jordan has launched its latest initiative to support entrepreneurship in the region: Zain Innovation Campus (ZINC). With the aim of incubating entrepreneurs and startups in an environment that is equipped with the latest technologies, and is considered the first of its kind in the kingdom, and Zain Al Shabab had the privilege not only to attend, but to assist with the preparation and implementation phases.

Start-up wEEkEnd ammanStart-up weekend Amman is an event where developers, designers, marketers, product managers and startup enthusiasts come together to share ideas, form teams, build products, and launch startups! Providing hands-on experiences where entrepreneurs and aspiring entrepreneurs can find out if startup ideas are viable. Our members have taken the chance to be part of «Start-up weekend Amman» that was held at Zain Innovation Campus (ZINC), which provided them the chance to learn more, expand networks and share knowledge within their teams.

frOm paSSiOn tO aCtiOn!The limit is the sky when it comes to the innovation and creativity of our members while doing what they do best, and with great devotion here is a hint of some of what we have managed to accomplish so far:

COntributiOn tOthE YOuth SEGmEnt in CampaiGnS:

univErSitiES rOad ShOwThe “road show” is an exciting engaging event, held twice a year in several Jordanian universities. Bringing Zain engaging activities to youth through Zain Al Shabab and proving special offers to youth segment.

nEw think fEStivaL rOadShOwThe New Think Festival is a nonprofit initiative that aims to inspire youth to think in an innovative manner throughout several events per year. New Think Festival has inspired us to create a new way to introduce Zain Al Shabab program, and its role in adding value to youth segment in a comic sketch that features important messages about how youth should invest in themselves, and create a successful career during university years. The sketch was presented by Zain Al Shabab members to 10 different universities across Jordan.

SEarCh and SEEk(trEaSurE hunt COmpEtitiOn) One of this year’s biggest events was created and organized by the team of Zain Al Shabab along with our strategic partner “iJordan”. It went out to the world by the name of “Search and Seek (finding Super Zainer)” and it took place in Amman. All participants were between the ages of 18 and 24. The game was played by tracking 13 different clues in 13 locations, accompanied with many challenges to gain more points and win the grand prize of 2000 JDs. The winners received their prizes in a festive atmosphere. The end was magnificent by the presence of “Autostrad Band” and Jordanian Singer “Hussein Al Salman”. We had a total of 677 participants from all around Jordan in 145 cars.

Zain aL Shabab CartinG ChaLLEnGEThe challenge was in the form of a karting competition form for university students across Jordan, which was part of the university road show promotion that targeted engaging youthful activities. The challenge promoted youth to form teams per university, and enjoy a challenging event in Jordan Speed Center.

Zain aL Shabab COmpEtitiOnOrganized a competition targeting youth segment between the ages of 18 till 24, who are Zain Al Shabab customers, where we had 184 winners on weekly basis during the summer time.

COntributiOn tO YOuth EduCatiOn:

YOur GuidE tO SuCCESSA training course offered by Zain through Zain al Shabab Program derived from our belief of the importance of our contributions to the educational sector. The course contains 6 topics (12 training hours), that focus on building skills needed for the workplace. The course starts with how to write a successful CV, and ends with Problem solving technique. This opportunity is open to all expected graduates.

JaLSat Zain aL Shabab“Jalsat” is a program that opens the doors of Zain on regular basis to all youth between the ages of 18 and 24, to benefit from Zain internal trainers expertise, and discuss topics that positively influences their characters and improves performance. The topics were:

1 1 Business Etiquette 1 2 Interviewing Skills 1 3 Sharing Success Stories 1 4 How to use Twitter? 1 5 Entrepreneurship Tips1 6 CV Writing1 7 Stress Management1 8 Career Tips 1 9 Communication Skills

101 Social Media Do’s and Don’ts

COntributiOn tO thE JOrdanian COmmunitY:

CSr “COrpOratE SOCiaL rESpOnSibiLitY”One of Zain Al Shabab Program’s main pillar serves the Jordanian community, which helped in emphasizing the feeling of commitment, responsibility and belonging towards our community in the hearts of Zain Al Shabab members.

hiGhLiGhtinG SOmE Of Our aCtivitiES durinG 2014:Stay Warm Campaign – is collaboration with Zain CSR team who selected 3 public schools located in Eastern and Northern governorates of Jordan. The team distributed jackets and gloves to keep the students warm during winter benefiting 325 students.

in collaboration -”هديتك بتفرح الصغار“with the “Clothing Bank” we created an initiative to collect toys for under-privileged kids impacting 900 children from infancy to 14 years.

Volunteering with the «Clothing Bank» on a monthly basis has created a “Volunteering Partnership”, were our members have volunteered numerous times in sorting clothes and toys for the ones in need. We have also engaged Youth through Facebook in the volunteering activities for the bank.

Ramadan Activities – we have invited more than 150 orphans from 4 different orphanages for an iftar filled with fun games and activities during Ramadan, and we have conducted a total of 132 different activities.

COntributiOn tO Zain aL Shabab prOGram: mEmbEr’S CrEatiOnS: internal activities

nEwSLEttEr EditiOnSOur Newsletter is the linking tool used to enrich our bonds with the team and Zain Jordan. We share our latest activities and news along with important information and results. The newsletter is published twice a year internally.

annivErSariES CELEbratiOn We always make sure that our members know that they are appreciated since we are one big family where everyone gives their fullest. Our members tend to stay within our team during university years, so we have started the “Celebrating Anniversaries» by simply honoring the members who have been with our family for a year and more showing great efforts and hard work.

pubLiC rELatiOnSIn an attempt to enhance the working place and environment, we always thrive to create a healthy, fun and yet aspiring environment by engaging our members in different activities either outdoors or indoors to maintain and increase the bonds between members, coaches and leaders of the program.

SOCiaL mEdiaOur activities are done both offline and online. We have been using social media platform for over a year now creating hype about Zain Al Shabab activities using the (#ZainAlShabab). Our activities have expanded to invite Youth who are active on social media platforms to our events, activities and campaigns adding a higher impact on our various projects to build much stronger and growing media coverage to all our projects to increase awareness and create opportunities to the Youth of Jordan.

rECOGnitiOn and awardS waLL

SanadaL-khaLaiLEh

rahafaL-khatEEb

mOhamad aShran

aL aSaYEL ZainErS

irbid tEam tEam aL naShama

karak tEam & aL aSaYEL aL tEam aL Qawi

nJOOd briEkat

Our 2014 GraduatES:a taLE Of a riSinG Star Ghaith Zain aL abEdEEnMajoring in Mechatronics engineering in the Jordanian University; I have had the opportunity to join Zain Al Shabab team almost 2 years ago. After graduation I applied to a position within Zain Jordan’s Human Resources and Administration Department and was selected to assume the position of «Facilities Management Team Member». Zain Al Shabab has given me the chance to develop my self-confidence and enrich my network. I have discovered my interests along with learning how to prioritize my life. It also gave me the chance to embrace my singing talent and join the famous singer Omar al Abdallat in singing Zain al Shabab Song.

munEEr barakat I have gained my Bachelor’s degree in Business Administrations at the Al-Ahliyya Amman University. Believing in the importance of finding my passion I have joined Zain Al Shabab, my journey lasted for 4 wonderful years through which I have learned the importance of commitment and hard work to achieve results and build my character. Upon graduation I have had the privilege to apply to Zain Al Shabab Division assuming the position of Youth experience and CSR where I get to apply different methodologies with our members and our youth customers along with implementing major CSR activities that are related to the Youth segment.

JOud hiJaZi I studied Public Relations & Advertising in Yarmouk University, I had the chance during my third year to have an internship opportunity within Zain Jordan’s Public Relations team, and joined Zain Al Shabab Irbid team and help build Irbid’s team. After graduation I have applied to the corporate entrepreneurship Responsibility division and got accepted to work in Zain’s innovation campus (ZINC).

ahmad ibrahim I am a MIS graduate with a Bachelor’s degree from the Petra University. Having been a member of Zain Al Shabab for five years has given me the opportunity to join the Corporate Entrepreneurship Responsibility in Zain’s innovation campus (ZINC). In this field, I get to work with entrepreneurs and startups that Zain partner with. Zain Al Shabab program is like no other in that it sculpts students to become the best they can be. It provides us with once in a lifetime opportunities. I am definitely a proud member and will always consider myself part of this institute.

rawan khOurYThis semester, I will be receiving my Bachelor’s degree in Industrial Engineering from the Jordanian University. I have spent almost two years with Zain Al Shabab program. Applying to a part time job with the Corporate Entrepreneurship Responsibility team in Zain’s innovation campus (ZINC) I was sad to leave my beloved team but at the same time I was proud. Proud of myself for grabbing an opportunity one gets stumbled upon once, putting my full efforts and creativity I have developed my skills, my character and learned how to come up with out of the ordinary ideas and implementing them, this has helped me tremendously throughout my new challenge. Thank you Zain Al Shabab!

Zain aL Shabab SOnG CrEatEd with Omar abduLLathttp://bit.LY/ShababSOnG

EditOr-in-ChiEfLamia Asmar

EditOrSEsraa Al OremLara KhouriHusni Abdul HadiMohammad Al-AshranSara NeimatMohannad AzabMohammad ShahinJoud HijaziSharaf Abu AbbasSara Shawabkeh dESiGnErMohammad Mteir phOtOGraphErMohannad Abu Rizk

thankYOu