zajil international telecom company · 2019-03-17 · zajil international telecom company trusted...
TRANSCRIPT
Trusted IC T Par tner
Zajil International Telecom Company
w w w.zaj i l .com
Tel: +202 2672 0609E-mail: [email protected]
Egypt
Zajil’s vision is to be a leading Information and Communications Technology (ICT) Service Provider in the Middle East & North Africa (MENA) region. After attaining a leadership position as a regional Communications Service Provider (CSP), Zajil started expanding its services portfolio to o�er end-to-end ICT solutions to its customers across the region.
Zajil Vision Towards Success
UAE
Bahrain
KSA
Egypt
Kuwait
Kuwait
Words from our CEO
In the name of God, the most gracious, the most merciful.
I would like to express my gratitude to all of Zajil group’s valued customers, for their trust and for being part of our Successful journey spanning more than 25 years. It is because of this trust that Zajil is a major telecom player in the region today. But as we all are experiencing today, the pace of change is greater than ever and we face new challeng-es every day in our jobs and in our personal lives. It is evident that those who can handle change are the most ful�lled and those who fear change will �nd it hardest to thrive. “It is those who can best manage change who will survive”.
Our industry is no exception and is going through a major transition. The core connectivity services are becoming more and more commoditized with the advancement in technology and increased competi-tion through globalization. At the same time new opportunities are knocking our doors. These new opportunities also have the potential to take Zajil to new heights on a global scale.
Zajil saw this change coming right in time and started its journey to transition itself more than �ve years ago. We invested heavily to reinvent ourselves and build expertise on new services including Cloud & Managed Services and Media Services. We believe that these new services will bring a lot of value to our esteemed customers who need a “Trusted ICT Partner”.
Khalifa I. Al-SoulahManaging Director & CEO
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Executive Management
Joe Antony CheyadanDeputy General ManagerBusiness Development &
Planning
Mohsin IrshadAssistant General ManagerRegional Customer Support
& Services
Mohammed A. KazmiAssistant General Manager
Corporate Sales
Moiz Ra�uddinSenior Manager
Corporate Finance
Sadik FahadSenior Manager
Consumer Sales & Corporat Admin
Sandra D’SilvaSenior Manager
Regional Customer Support
Linda AwadaManager
CEO’s O�ce & HR
Akbar Hussain KamalManager
Carrier Relations and ServiceDelivery
Shakeel ParkarManager
Corporate Sales Department
Ataullah TisekarManager
Carrier Sales
AbdulAziz ElShihabiManager
Information Technologyand Media Services
Saleh Mahmoud HasanSenior Manager
Corporate Sales Department
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Milestone
2000 - 2005
2006 - 2010
Internet &Local Data
Services
Global MPLS& Data Center
Services
Zajil Telecom Leading the Way for 25 Years
2011 - 2015
2016 - 2020
Cloud &ManagedServices
Media &SecurityServices
PCI Data Security Standard (2014)
(2018)
Various regional and international coun-tries are now home to Zajil nodes giving the company a strategic edge over competition.
Zajil has emerged as a reliable Regional Communications Service Provider,which connects the Middle East and North Africa region with Europe, Asia, and North America.
Zajil Global MPLS Network
Various regional and international coun-tries are now home to Zajil nodes giving the company a strategic edge over competition.Zajil has emerged as a reliable Regional Communications Service Provider,which connects the Middle East and North Africa region with Europe, Asia, and North America.
Zajil Global MPLS Network
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Nodes in Various Countries
DATA CENTER S E R V I C E S
GLOBAL MPLS S E R V I C E S
Data centers are the foundation of the ICT infrastructure, and we take them seriously. We built several state-of-the-art facilities to meet our customers’ high-performance ICT Infrastructure needs – from scalable colocation and hosting to private and public cloud services. Today, our global data center footprint spans Kuwait, Bahrain, Jordan, KSA, UAE and UK.
Zajil is a regional leader in the use of MPLS and announced the �rst MPLS-based service in 2004 and started providing Global MPLS Services in 2006. Zajil provides you with global connectivity over our world-class, seamless network of over 40 completely owned and managed MPLS POPs in the region and globally.
In addition, Zajil has made signi�cant investments in the cable systems. Zajil is also part of the consortium along with dU, Zain and Vodafone; building a 1,400 KM cable system “Middle East-Eu-rope Terrestrial System” (MEETS) with Zajil being the landing party in Kuwait and Bahrain.
Our Services
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MANAGED S E R V I C E S
SECURITY S E R V I C E S
Zajil's Managed Security Services are delivered from its resilient Security Operations Center (SOC) in Kuwait. Our Security Operations Center is sta�ed by experienced, well-trained and well-equipped security professionals. All of our Security Analysts also have multiple years of real-world network security experience which they leverage to fully investigate and analyze securi-ty activity. When an incident is identi�ed, this team will take the necessary steps to mitigate the threat before damage is done, including making con�guration changes on managed devices or simply working hand-in-hand with your team until the issue is resolved.
Businesses today face a considerable challenge to deliver ever-improving service levels to meet and exceed the expectations of their business users for service quality, availability, and security while optimizing resources and operational costs to manage and maintain the ICT infrastructure.
Zajil's managed services enable you to realize more value from your ICT infrastructure by helping maintain it at an optimal level of performance and availability.
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When you need a �exible, cost-e�ective alternative for delivering IT services – in a way that complements existing systems, sta�s and processes – Zajil Cloud Services can be an ideal solution.
Zajil Cloud Services relieve the stress of paying for assets while betting on business growth to o�set costs. They take the guesswork out of capacity planning to avoid expensive over provision-ing and risky under provisioning. With pay-as-you-go Zajil cloud services, IT expenses align with business activity.
Powered by six state-of-the-art Data Centers with embedded security and isolation features, Zajil's Cloud Services are guaranteed with industry-leading service-level agreements of 99.9% uptime that you can count on.
Infrastructure as a Service (IaaS)Zajil’s IaaS delivers virtual server and storage from the cloud. In other words, we give you a remote data center — where we manage the infrastructure and virtualization — and you access it through a secure virtual private network (VPN) connection.
Backup as a Service (BaaS)Zajil’s Data Backup service provides secure and reliable data protection with quick recovery. Organizations that use Zajil’s Data Backup service can improve performance and control costs. With our solutions, you can realize o�-site data protection while taking advantage of usage-based billing.
Software as a Service (SaaS)Zajil o�ers enterprise software applications in the form of Software as a Service (SaaS). Our SaaS hosts a mix of industry-speci�c software applications for your business including : Asset Manage-ment, Document Management, Press & Media content management, Work�ow management, Library management and more.
CLOUD S E R V I C E S
KEMS’ Small and Medium Business services are for those growing companies who want a rliabble partner to meet their day-to-day technology and communication requirements.
KEMS with its portfolio of Information & Communication Technology (ICT) services o�ers custom-ised services for these growing companies.
All the services o�ered by KEMS are guaranteed by a Service Level Agreement of highest standard and supported 24×7 by quali�ed engineers.
Small & Medium Business S E R V I C E S
Data & Internet S E R V I C E S
Zajil’s Internet Access service provides highly resilient public Internet connectivity to customers across Kuwait. Zajil provides high capacity, low latency Internet connectivity to its customers via its own fully resilient Internet backbone network. Zajil connects to, and takes full Internet routing tables from multiple Tier 1 ISP backbones, in multiple locations. In addition, Zajil has local peering at various Internet Exchanges across the globe. All of Zajil’s connected bandwidth is aggregated into our own AS (Autonomous System) which then uses route optimization to select the most appropriate connection path.
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Hybrid VPN is a cost-e�ective solution that combines various WAN technologies for rapid applica-tion delivery beyond the boundaries. Corporate ms that expand over the sphere generally require enormous bandwidth to exchange data and access their mission critical applications (and stand-ard applications) from site-to-site and remote locations.This might lead to a deceit in bandwidth causing a substantial increase in the additional purchase, which is likely to rise once they spread out further.
When business requirements amplify with network expansion, IT Managers of an enterprise face an ‘are-up’ in their budget.
The requisites were managed with the deployment of multiple WANs but it led to other trade-os that weakened the strategy.
This is where ‘Hybrid Networking’ comes into e�ect. to exploit various networks and merge them as an optimizing solution.
With this uni�cation method, every issue in application delivery can be dealt seamlessly and make the most of the Internet’s ubiquity.
Reliability, scalability, and cost-e�ective WAN Optimization solutions comply with the consolida-tion of MPLS and IPsec Network technologies.
S E R V I C E SHybrid VPN
With media sector undergoing rapid evolution, the advances in content technology is driving the need for e�cient, cost e�ective and resilient delivery solutions. Recognizing this challenge, Zajil has made their network infrastructure media aware, deploying explicit Quality of Service to cater to real-time UHD, HD and SD transport. Hence, o�ering failsafe content backhauling and delivery services. Zajil media aware infrastructure is further complimented by their engineering experts, 24x7 support, end-end monitoring and management of services, making Zajil stands out among media content transport and delivery providers.
Zajil media service o�erings are built around broadcasting industry requirements.
The media services o�ered are:
MEDIA S E R V I C E S
Content backhauling between studio & uplink operator
Encoding/Decoding solutions
Channel multiplexing
Connectivity solutions for �eld news gathering.
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Major ProjectsZajil o�ers network connectivity services to HSBC, one of the largest banking corporation in the world. Zajil’s expertise in the �nancial sector helped in build-ing a region wide network of HSBC o�ering secure connectivity between its o�ces.
BNP Paribas, one of the leading �nancial institutions in the world, utilizes Zajil’s resilient MPLS network in the Middle Eastern region to meet its secure connec-tivity requirements.
Zajil provided a secure and e�ciently designed network solution to Qatar National Bank connecting its head o�ce and its branches in various countries around the world.
NBK Group chose Zajil as its primary provider for its global connectivity require-ments. Zajil is also providing managed ICT services to the �nancial institution.
Arab Bank enhances business e�ciency and e�ectiveness with Zajil's Global MPLS network solution for their operations across 13 countries. The bank was also able to optimize their network related costs.
Kuwait Oil Company, the Upstream Oil & Gas division of Kuwait Petroleum Corporation, relies on Zajil to provide connectivity services for its secure infor-mation transfer needs with its partners across the globe.
Landmark Group is one of the largest and the most famous retail companies in the region and beyond. Zajil is providing them with international connectivity over its MPLS network as a managed service enabling Landmark to expand in the most cost-e�ective manner.
Agility, one of the largest logistic companies in the world chose Zajil as their connectivity partner. Zajil provided data connectivity between Agility’s global o�ces and that of their partners.
Major Customers
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Support Network Built on Strength
Zajil's focus on customer service is clearly demonstrated in its state-of-the-art Service Excellence
Center (SEC). Our continuous monitoring enables us to identify potential issues so we can address
them before there is a problem.
The proactive monitoring and troubleshooting ensures a seamless response to service conditions
– enabling Zajil to deliver services based on stringent Service Level Agreements. If our customers
encounter a problem, there’s no time to waste. We make quick response time a fundamental part
of our service by focusing on key performance metrics.
BahrainKSA UAE
Smal & Medium Business UnitKEMS’s Small and Medium Business services are for those growing companies who want to focus on their growth rather than worrying about their day-to-day technology and communica-tion requirements
KEMS with its portfolio of Information & Communication Technology (ICT) services o�er peace of mind for growing companies
All the services o�ered by KEMS are guaranteed by a Service Level Agreement of highest stand-ard and supported 24×7 by quali�ed engineers.
Consumer Sales Unit / KEMSToday KEMS o�ers a wide range of services to a large number of subscribers in Kuwait. The servic-es include broadband Internet connectivity covering entire Kuwait, Wi-Fi services through a network of hundreds of hotspots across the country, smart home Services, in addition to many other bundled services.
KEMS has been awarded ‘The Best Internet Service Provider in Kuwait’ for �ve consecutive years (2010 - 2014) by ServiceHero, Kuwait’s only customer satisfaction index. KEMS has also been voted as a Superbrand for two years in a row 2012 & 2013. It is the only ISP in Kuwait to accomplish this great achievement. “Superbrands” is acclaimed worldwide as an independent authority for branding excellence and is committed to paying tribute to exception-al brands and promoting the discipline of branding.
SMB & Consumer Sales
www.kems.net www.smb.kems.net
Service Excellence Center - Kuwait