zarafa summercamp 2012 - communication - how engineers can outperform

How engineers can outperform.

In a world full of information you cannot not communicate.

ECo-C European communication certificate @ Zarafa SummerCamp 2012

Mass communication,

digitalisation,

globalisation and global competition

lead to new challenges and different

requirements in business life.


Job profiles of technicians and

engineers have changed.


Hard skills are not enough any more.


Soft skills make the difference.

- for companies

- for your personal career


An example:

Austrian small- and mid-sized companies suffer from a financial disadvantage of 153.6 Mio EUR per year.


Source: Austrian Chamber of Commerce

What are the reasons for that?

- Misunderstandings in the communication process

- Interpersonal conflicts


Companies save costs and gain competitive advantage when their employees understand the importance of soft skills and are socially competent.


An optimum performance of the staff positively influences the competitivness of the company.


Job advertisements on the European jobmarket reflect these new requirements.


Soft skills are demanded.

- Communication competence

- Self marketing competence

- Ability to work in teams

- Ability to solve conflicts


Source: IPKeurope, ETstruct

Being socially competent individuals foster their career opportunities, offer added value for their company and benefit also in their private life.


But how should the individual strengthen his/her soft skills?

- by awareness and self-reflection

- by reading relevant literature

- by personal coaching

- by training


What are the most important soft skills‘ topics?

- Communication competence

- Self marketing competence

- Working in and leading of teams

- Conflict management


Communication competence.

- Key techniques and models of communication

- Rhetoric skills- Questioning techniques- Elements and use of body language


Self marketing competence.

- Self marketing tools- Setting goals

- Presentation skills


Working in and leading of teams.

- Functioning of teamwork- Conditions for efficient teamwork

- Roles in a team

- Rules in a team

- Team leading


Conflict management.

- Acceptance of conflicts- Causes of conflicts

- Types of conflicts

- Rules and methods of conflict solving


To sum up: Why soft skills for engineers?

- Because the job profile has changed.

- Apart from technical knowledge soft skills are demanded.


In a world full of information you cannot not communicate.

Communicate now!


zarafa summercamp 2012 - communication - how engineers can outperform

Technology

zarafa summercamp

mass communication

models of communication

theimportance of soft

hard skills

importantsoft skills

goals presentation skills

self marketing tools