zed service flows
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ZED-AXIS TECHNOLOGIES PVT. LTD.S - 4 U N I C O M H O U S E , A - 3 C O M M E R C I A L C O M P L E X ,
J A N A K P U R I , N E W D E L H I - 1 1 0 0 5 8
P: +91-11-45641144; F: +91-11-45641199 W: W W W. Z E D - A X I S. C O M E: SALES@ZED -AXIS.COM
Corporate Presentation
KNOWING US…
Who we are?
About Us
10 Yrs Young, Professionally managed by 3 full time Directors
Focused on Sales & After Sales Service Solutions
40+ Skilled manpower Proven track record of successful delivery of 500+ customized mission critical solutions
Working across multiple industries, with clientele ranging from Mid level to Fortune 500 Cos.
Accreditation and Partnerships
Organization Relationship
ISO 9001:2008ISO 9001:2008 Quality Management System by TUV India
Microsoft Certified Partner for Custom Development, Business Intelligence, Data Management and Mobility
Solutions
Certified Member of the Intel Software Partner Program
Registered Member of “National Association of Software and Service Companies”
Registered Member of “Data Security Council of India”
OUR SERVICES…
What we do
Core Areas of Service
Zed-Sales™• Sales Tracking (Primary,
Secondary & Tertiary)• Partner & Channel
Sales Management
Zed-Service™• Service Centre
Automation• Claims &
Inventory Control
• Warranty Tracking
• Much More………
Other Areas of Service
Leads & CRM•Lead Management System •Integrated CRM •Campaign Management
Data Analytics •Data Warehousing •Data Cleaning & Restructuring •Online Analytical Tools
Workflow•Project Tracking•Workflow Automation•Issue Tracking System
Mobile & SMS •Mobile, WAP and SMS Applications
Sales Related Apps - Consumer
Pre Sales Lead Management (Lenovo, Samsung) Contact Center (Lenovo, Samsung) Campaign Management (Lenovo)
Post Sales Campaign Management (Godfrey Philips) Consumer Schemes (Samsung, Lenovo) Consumer Data base building (Samsung)
Sales Related Apps - Channel
Secondary Sales Channel Targets Setting (Samsung) Secondary Sales Tracking (Logitech,
Samsung) Channel Schemes & Incentives (Samsung)
Tertiary Sales Channel / ISD Targets Tertiary Sales Tracking (Fly Mobiles) Tier III Schemes (Samsung)
Zed-Service™ Variants that are offered
• Zed-Service™- For Cell Phone Brands, Hand-Held Devices, Repair
Orgs
• Zed-Service™ - UPS, Battery, Inverter, Alternate Power Products
• Zed-Service™ - Sanitary Ware, Kitchen Ware, Wellness
• Zed-Service™ - STB, Consumer Electronics, IT Products & other Home Appliances
• Zed-Service™ - Lite
Zed-Service™ Clientele
Why Zed-Service™ ?
• Cost & Time Benefit over other ERPs/CRMs
• Zed-Service™ platform is easy to Customize & Tweak to Suit your exact Needs (if required)
• Zed-Service™ addresses the specific needs of Service & Support Industry
• Zed-Service™ comes ready with almost all the processes relevant to your Industry and Products
• Zed-Service™ is being used to handle service function of more than 50 Brands
• Zed-Service™ can be used in Multi Time-Zone & Multi Currency Environment
• Zed-Service™ can be easily integrated with legacy ERPs/CRMs
What about Stability & Reliability?
• Imbibes Knowledge & Experience of Large, process driven Brands
• Our Solutions are in use by MNCs like Sony Ericsson for more than 5 years
• Our Solutions have handled more than 10 Million transactions across 5000+ Sales & Service Network
• Hosted on one of the best Hardware & Hosting Provider on a Fault Tolerant, 3-Tier Architecture
• Regular Backups on NAS
Will Our Data remain Secure /Confidential?
• The Data is absolutely secure & confidential
• Server have very restricted Access
• Firewall, IDS, Bio-Metric, Physical Access Protection
• We sign a NDA with the customer and all employees have been covered by a NDA as well
• Project Documents & Data is not allowed to leave office premises
• We are aligned with Data Security Council of India
Have you Managed Mission Critical Apps?
• Privileged to Serve a handsome number of Fortune 500 to a Mid Level Cos, ever since the 1st year of Existence.
• We have made our mark in Enterprise App Arena, have volumes to talk
• Selected as Top 10 Emerging Cos offering Enterprise Apps in 2009
• Our Solutions have been used by some of the market leaders in their domain like Bharti Group, Samsung, Luminous, Hindware, Logitech, Sony Ericsson, Lenovo and many more to automate and control their entire Sales & After-Sales Service function
Part list of our clients
Thank You!