Zinnov Proprietary Confidential 1Zinnov Proprietary Confidential 1

Zinnov Zones 2019

RPA Services

Zinnov Proprietary Confidential 2Zinnov Proprietary Confidential 2

Ø Bots Deployed

Ø Ecosystem Leverage

Scalability of Business

Positioning reflects the scores in RPA Prowess and Scalability

RPA Prowess1 Scalability2

Ø Scale of Business

Ø RPA Clientele

Ø RPA Focus Ø Breadth of RPA Capabilities

Ø Composition of RPA Workforce

Ø Intellectual Property

Ø BusinessModels

RPA Prowess

The cumulative score of enterprises based on RPA Prowess (x value) and Scalability in RPA business (y value) was used to classify service providers in Zinnov Zones framework

Zinnov evaluated participating service providers on two key areas basis which they were plotted on a 2-dimensional graph

Ø RPA Talent

Zinnov Zones for RPA Services 2019: Framework

Zinnov Proprietary Confidential 3Zinnov Proprietary Confidential 3

Datamatics

EXL

GenpactHCL

Happiest Minds

Infogain

LTI

Mphasis

Prodapt

TechMahindra

TIETO

Virtusa

Wipro

Yash

Zensar

Accenture

TCSCapgemini IBM

Atos Syntel

Cognizant

Infosys

Zinnov Zones for RPA Services: Overall Ratings

Zinnov Zones for RPA Services – Overall

Source: Data shared by participant companies, Zinnov Research & Analysis

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Low

High

RPA

Scal

abili

tyCl

ient

s, B

ots,

Tale

nt, F

inan

cial

s

RPA ProwessRPA Focus, Breadth of RPA Offerings, Innovation Ecosystem, Talent Distribution, Clients Distribution, Vertical Focus, Business Model

Zinnov Proprietary Confidential 4Zinnov Proprietary Confidential 4

Datamatics

EXL

Genpact

HCL

Happiest Minds

Infogain

LTI

Mphasis

Prodapt

TechMahindra

TIETO

Virtusa

Wipro

Yash

Zensar

Accenture

TCSCapgemini IBM

Atos Syntel

CognizantInfosys

Zinnov Zones for RPA Services: Segment-wise Ratings (1/6)

Zinnov Zones for RPA Services – Cognitive RPA

Source: Data shared by participant companies, Zinnov Research & Analysis

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Low

High

RPA

Scal

abili

tyCl

ient

s, Ta

lent

, Ove

rall

RPA

Scal

e

RPA ProwessUse Case Analysis, Customer Endorsements, Market Visibility, Ecosystem Leverage, Cognitive Skills, Cognitive IPs

Zinnov Proprietary Confidential 5Zinnov Proprietary Confidential 5

Datamatics

EXL

Genpact

HCL

Happiest Minds

Infogain

LTI

Mphasis

TechMahindra

TIETO

Virtusa Wipro

Yash

Zensar

Accenture

TCS

Capgemini

IBM

Atos Syntel

Cognizant

Infosys

Zinnov Zones for RPA Services: Segment-wise Ratings (2/6)

Zinnov Zones for RPA Services – BFSI

Source: Data shared by participant companies, Zinnov Research & Analysis

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Low

High

RPA

Scal

abili

tyCl

ient

s, Ta

lent

, Rev

enue

RPA ProwessVertical Focus, Use Case Analysis, Customer Endorsements, Customer Distribution, Vertical IPs

Zinnov Proprietary Confidential 6Zinnov Proprietary Confidential 6

Datamatics

EXL

Genpact

HCL

LTITechMahindra

TIETO

Virtusa

Wipro

Yash

Accenture

TCSCapgeminiIBM

Atos Syntel

Cognizant

Infosys

Zinnov Zones for RPA Services: Segment-wise Ratings (3/6)

Zinnov Zones for RPA Services – Healthcare

Source: Data shared by participant companies, Zinnov Research & Analysis

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Low

High

RPA

Scal

abili

tyCl

ient

s, Ta

lent

, Rev

enue

RPA ProwessVertical Focus, Use Case Analysis, Customer Endorsements, Customer Distribution, Vertical IPs

Zinnov Proprietary Confidential 7Zinnov Proprietary Confidential 7

Genpact

HCL

Happiest MindsInfogain

LTI

Mphasis

TechMahindra

TIETOVirtusa

Wipro

Yash

Zensar

Accenture

TCS

Capgemini

IBM

Atos Syntel

Cognizant

Infosys

Zinnov Zones for RPA Services: Segment-wise Ratings (4/6)

Zinnov Zones for RPA Services – Retail & CPG

Source: Data shared by participant companies, Zinnov Research & Analysis

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Low

High

RPA

Scal

abili

tyCl

ient

s, Ta

lent

, Rev

enue

RPA ProwessVertical Focus, Use Case Analysis, Customer Endorsements, Customer Distribution, Vertical IPs

Zinnov Proprietary Confidential 8Zinnov Proprietary Confidential 8

Genpact

HCL

LTI

Mphasis

Prodapt

TechMahindra

Wipro

Accenture

TCS

CapgeminiIBM

Atos Syntel

CognizantInfosys

Zinnov Zones for RPA Services: Segment-wise Ratings (5/6)

Zinnov Zones for RPA Services – Telecom & Media

Source: Data shared by participant companies, Zinnov Research & Analysis

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Low

High

RPA

Scal

abili

tyCl

ient

s, Ta

lent

, Rev

enue

RPA ProwessVertical Focus, Use Case Analysis, Customer Endorsements, Customer Distribution, Vertical IPs

Zinnov Proprietary Confidential 9Zinnov Proprietary Confidential 9

Datamatics EXL

Genpact

HCL

Infogain

TechMahindra

Wipro

Accenture

TCS

Capgemini

IBM

Atos Syntel

Cognizant

Infosys

Zinnov Zones for RPA Services: Segment-wise Ratings (6/6)

Zinnov Zones for RPA Services – Travel & Hospitality

Source: Data shared by participant companies, Zinnov Research & Analysis

Nurture Zone Breakout Zone Execution Zone Leadership Zone

Low

High

RPA

Scal

abili

tyCl

ient

s, Ta

lent

, Rev

enue

RPA ProwessVertical Focus, Use Case Analysis, Customer Endorsements, Customer Distribution, Vertical IPs