ZED-MIBA Forum

Industry Standards for Airline Employees Personal and Duty Travel

Through membership in ZED-MIBA Forum (ZMF)

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Will ZMF membership work for you?

• Do you want to connect with airlines to offer reduced rate travel for your employees?

• Do you spend a lot of time requesting ID tickets for your employees?

• Would you like to reduce your administrative costs?

• Would you like to harmonize agreements with industry partners?

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If you said “YES” to any of these questions, then answer for your company may be …

ZED MIBA Forum

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Full detailed application proces can be found in “How to Participate in ZMF”, further in this presentation.

ZMF provides …

• An Interline Staff Travel Agreement (ISTA)

• Participants can bilaterally concur with other Participants, as they choose for personal and/or duty travel

• A flexible program which provides

• Ability to connect with industry partners to offer reduced rate travel to employees

• Simplified administration

• Based on easy to calculate flat rate service charges applicable to

• Nine mileage bands

• Three fare levels for leisure travel

• Three fare levels for duty travel

• Other duty travel discount options

• Three classes of service

• Two reservations status options

• Two fulfilment options (Self-ticketing (IET) or Transporting Airline Ticketing(NIET))

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ZMF Objectives

•To provide industry standards for interline ID travel

•To harmonize procedures to reduce administrative costs associated with ID travel

•To provide infrastructure and mechanisms to enable members to travel on other airlines

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Eligible Airlines

An airline may either qualify as a:

• full member (be an airline operating scheduled air passenger transportation services available for Members’ use)

or

• associate member (be an airline operating air transportation services which are not available for Members’ use under the operating carrier’s own code (with the intent to include Cargo, Charter Airlines and scheduled passenger airlines whose inventory may or may not be controlled by a Full Member(s).)

To be eligible for ZMF membership, an airline must comply with articles A.1 or A.2 of the Interline Staff Travel Agreement (more details p.17 & 18)

Any ZMF participating airline may bilaterally include its subsidiary, affiliate, or franchisee companies (S/A/F), upon bilateral agreement.

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Personal Travel

Eligible Travelers - Mandatory

ZMF participants for leisure travel must agree to accept Category A travelers, which comprise:

• Active employees of the ZMF participating airline and any bilaterally agreed S/A/F

• Retired employees of the ZMF participating airline and any bilaterally agreed S/A/F

• Spouse of the employee/retiree

• Children, under 24 years of age, of the employee/retiree

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Personal Travel

Eligible Travelers - Optional

ZMF participants for leisure travel may bilaterally agree to accept other Eligibile Categories, limited to:

• Children, 24 years of age and over, of employee/retiree

• Parents of employee/retiree

• Sisters and brothers of employee/retiree

• Travel partner of employee/retiree

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Personal or Duty Travel

Fares

• Uniform fares are charged based on Ticketed Point Mileage (TPM) within 9 fixed distance zones

• The final cost of the journey is the sum of the fares for each individual coupon plus all applicable taxes, fees, and charges (TFC)

• Only TFC paid to a government and/or airport authority may be collected (fuel surcharge is not to be collected)

• Child and Infant discounts apply• Travel by children (age 2-11, inclusive) is at 67% of the applicable adult fare,

plus applicable taxes & fees

• Travel by infants (birth to 23 months, inclusive), not occupying a seat, is at no fare, plus applicable taxes & fees

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Personal Travel Space-Available ZED (R2) or confirmed (R1) Fares

ZMF participants for leisure travel have the option to bilaterally agree with other members using stand-by and/or confirmed fares; Economy and/or Premium Economy and/or Business class (fares are being revised once a year upon market evolution)

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Y = Economy (x = Premium Economy ; C = Business) / ID = Industry Discount / ZM = Zed Medium / « 2 » =

zone 2 / R = leisure / 2 = space-available (1 = confirmed)

(*)

Duty or Crew Deadheading travel

Confirmed MIBA Zone FaresZMF participants for duty (S1) or crew-positioning (C1) travel have the option to bilaterally agree with other members using different confirmed fares; Economy and/or Premium Economy and/or Business class (fares are being revised

once a year upon market evolution)

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Y = Economy (x = Premium Economy ; C = Business) / ID = Industry Discount / ZM = Zed Medium / « 2 » =

zone 2 / S = duty (C = crew-positioning) / 1 = confirmed

Duty or Crew Travel

Other discount options

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• ID50S1 (50% discounted off the lowest applicable unrestricted fare, confirmed space travel in business class or economy class)

• ID50C1 (50% discounted off the lowest applicable unrestricted fare, confirmed space travel in business class or economy class – for Crew Deadheading ONLY)

• ID00S2 (100% discount, space-available travel in business class or economy class)

• ID00S1 (100% discount, confirmed travel in business class or economy class)

Standardized Ticketing

ZMF participants may select one of the following 2 options for standardized ticketing:

• IET (self-ticketing)

• NIET (ticketing by the operating carrier)

If the member opts for IET, tickets must be issued in accordance with IATA Resolution 788 and Recommended Practice 1788, in addition to the requirements listed in the ISTA Agreement. These include:

• Fare Basis Code

• Tour Code Box

• Passenger Type Code, Ticket Designator

• Standardized fares

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ZMF Forum websitewww.zedmiba.org

• Contains all ZMF documents, list of ZMF Members and otheruseful information

• Bilateral concurrences can be concluded online through thewebsite

• Two sections:

• Public section available to everybody

• Members‘ section available only to the ZMF Members

• Access to the Members‘ section will be granted once theinterested airline becomes an applicant (for details see “How to Participate in ZMF”, further in this presentation)

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ZMF ForumHow to participate in ZMF?

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How to participate in ZMF?

• Apply to become a member of the ZED-MIBA Forum (ZMF)

The ZED-MIBA Forum is an umbrella organization consisting of most carriers (all alliances, independent, cargo ), ZMF enables members to concur for personal and/or duty travel

• Participation in ZMF does not mean a Member will automatically have agreements with every other ZMF Members

Individual Members will need to evaluate bilateral concurrences based on their own business models and policy

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• Full Member

You are an airline operating scheduled air passenger transportation services you may offer to other ZMF Members

• Associate Member

You are an airline operating air transportation services (e.g. cargo, charter)

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2 types of membership

Full Member Requirements: article A.1 of the Interline Staff Travel Agreement

To qualify for Full Membership an airline must:

• Be an airline operating scheduled air passenger transportation services available for Members use.

• Be able to accept Eligible Person(s) in accordance with this Agreement.

• Have a concurrence with at least one Full Member.

• Pay the one-time joining fee in the amount of USD 730 and annual membership fee (USD 250) and other fees agreed by the Members.

• Possess a corporate e-mail address for official communication.

• Be able to file its fares in accordance with Appendix Fares.

• Recognize and observe the principles of relevant IATA Resolutions and Recommended Practices, even if not a member of the International Air Transport Association (IATA).

• Complete all airlines details under www.zedmiba.ord and www.flyzed.info (including but not limited to list of SAFs, FlyZED information, ASKs etc.)

• Provide access to personal standby travel economy tickets at the ZH level (YZHzN2) to IATA serving employees with the following superseding definitions:

• Employee is a person who is employed by and salaried by IATA

• Spouse (any one person recognized as a spouse by IATA) of employee

• Children of employee under the age of 24

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Associate Member Requirements: article A.2 of the Interline Staff

Travel Agreement

• To qualify for Associate Membership an airline must:

• Be an airline operating air transportation services which are not available for Members’ use under the operating carrier’s own code (with the intent to include Cargo, Charter Airlines and scheduled passenger airlines whose inventory may or may not be controlled by a Full Member(s).)

• Have a concurrence with at least one Full Member.

• Pay the one-time joining fee in the amount of USD 730 and the annual membership fee (USD 250) and other fees agreed by the Members.

• Possess a corporate e-mail address for official communication.

• Recognize and observe the principles of relevant IATA Resolutions and Recommended Practices, even if not a member of the International Air Transport Association (IATA).

• A.2.a.vi An airline applying for Associate Membership will not be accepted as both an Associate Member and an SAF of a Full Member.

• A.2.a.vii If, and as long as, an airline is listed as an SAF of a Full Member, such airline cannot also be recognized as an Associate Member in its own right.

• A.2.a.viii If an Associate Member becomes an SAF of another Full Member, it shall lose its Member status upon effectiveness of the new SAF status.

• A.2.a.ix If a scheduled passenger airline‘s SAF ceases its relationship with a Full Member, that Full Member must advise the Member Service Center (MSC) immediately.

• A.2.a.x Complete all airline details under www.zedmiba.org.

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Procedures for Participation

• Contact the Member Service Centre (MSC) to obtain acceptance procedures, at:

• vonglasowv@iata.org or msc@zedmiba.org

• Submit the following to the MSC:• A completed Application Form

• Two signed originals of the ZMF Signature Document

• Pay the subscription fee • As indicated on the invoice delivered by the MSC

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Further..

Upon confirmation that the payment has been received by MSC, the interested airline will be considered an applicant.

Log-in and password will be provided for access to the Member Section on the website www.zedmiba.org

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What happens next

• MSC will notify all ZMF Members of the new ZMF Applicant

• ZMF Applicant and ZMF participants are then free to contact each other to negotiate a bilateral concurrence

• Once an Applicant has its first ISTA concurrence, both parties must confirm the concurrence to the MSC

• The Applicant then becomes a ZMF Member and a ZMF participant

• In due course, you will receive an original of the Signature document, countersigned by the ZMF Leader, for your files

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ZMF ForumOther valuable information

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ZMF Forum

• ZMF Forum was established in 2002, to combine and streamline the administrative elements of the ZED and MIBA programs

• ZMF is governed by the ISTA agreement

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Growth of ZMF Forum

ZMF Forum participation has grown to include over 190 airlines and related entities from all parts of the globe

• Plus over 70 scheduled passenger airlines included as S/A/F

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Growth of ZED

• ZED was formed in November 1994 by seven airlines:• Aer Lingus

• Air Canada

• Austrian Airlines

• British Airways

• Lufthansa

• Malev Hungarian

• SAS/Scandinavian

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Growth of MIBA

• MIBA was formed in July 1991 by six airlines:• Air France

• Austrian Airlines

• KLM

• Lufthansa

• SAS/Scandinavian

• Swissair

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Global Reach

ZED-MIBA Forum Members represent carriers from over 90 countries and 6 continents

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For more on ZMF

• If you are interested in obtaining more information about ZMF, or are ready to become a Member, please contact:

Ms. Valérie von GlasowMember Service Center (MSC)

MSC@zedmiba.org

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