zoom in’s 7th annual forum - executive pa ireland · zoom in’s 7th annual forum once again, we...
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ZoomIn’s7thAnnualForumOnceagain,weareproudtohostthehighlyanticipated7thExecutivePAForum2016.
TheExecutivePAForumistheonlyconferenceofitskindinIrelandtailoredspecificallytothisgroupofprofessional-ExecutiveAssistants,PersonalAssistants,OfficeManagers,andthoseinasupportrole.TheForumisaplatformforcompellinglearning,thought-provokingdebateandunrivallednetworking.WeareexcitedtowelcomeZELDALAGRANGEtoTheForumthisyearasourkeynotespeaker.ZeldaworkedasPAtoNelsonMandelaandweareverymuchlookingforwardtoherpresentation.WealsohaveanarrayofexpertspeakersandworkshopfacilitatorstobringyouthebestpossibleForumtodate.TheExecutivePAForumisfastbecominga'not-to-be-missed'eventonthecalendar,sobookearlytoavoiddisappointment!
FORUMSPONSORS
TheForumwillonceagain,beCPDAccredited–seebelowformoreinfoContactevents@zoomin.ieorcall087-778-1952formoreCheckoutourForumvideo:vimeo.com/97463192
8.30am-WELCOMETEA&COFFEE–REGISTRATION9.20am–WELCOMEFROMFORUMCHAIRPERSON9.30am–10amThePowerofPartnershipsforProfessional&PersonalDevelopment
ClaireMcIntyrejugglesademandingEArole,withfrequenttransatlantictripstotheU.S,whileactingasacentralpointofcontactforherorganization.In2014,ClairereceivedtheLordMayor’sAwardofExcellenceasanAmbassadorforBelfast,whichwasawardedforthegreatworkshehasdoneforBelfastthroughherorganization,andinthewidercommunity.Inthissession,Clairewilldiscuss:• Afascinatingtimelineofherroller-coastercareertodate• Howtoproducenew&freshideasondeliveringawellexecutedadministrationfunction• Collaboratingtosharebestpractices–locally,nationallyand
internationally–enablingaclearsupportnetwork• Acknowledgingtheexternalenvironmentinwhichthe
businessoperates,andtheimportanceofgivingback• Pushyourselftoyourlimits–howtoconsistentlyapply
theprinciplesofinnovativethought,collaborationandexcellencetodeliverdesiredresults
• MotivatingyourTeamwhenthebossisnotaround• Usefultoolsandservicesthatwillhelpmakeyourrole
easierClaireMcIntyre,EAtoCEO&SeniorLeadershipTeamSRLabs
10am–10:30amMindMappingandVisualNoteTakingTechnique
Mindmappingandvisualnote-takingaretheultimatebraintoolsforanytaskthatrequiresyoutogather,learn,organize,storeandrecallinformation.Itisaparticularlyusefultechniqueusedforbrilliantnote-taking,ortoprepareforbusinessmeetings,interviews,publicspeakingandpresentations.Veronicawillteachtheskillsnecessarytomindmapthe“oldschool”way,ortoapplythelearningeffectivelyandoptimallytomindmap
softwareonadesktop/laptop/mobiledeviceapp.Discover:
• Amorenaturalandefficientwayoforganizingandstoringinformationinyourbrain
• Techniquesthatenablemoreefficientrecallandretrievalofinformationinyourbrain
• AnefficientwaytomapandgatherbusinessorresearchdataVeronicaWalsh,SpecialistCognitiveScienceTherapistFounder,CBTandFeelingGood
FORUMDAY–MONDAYMAY9th
10.30amMORNINGTEA&NETWORKING
11am-11.30amCareerZonewithCplOfficeSupport
CplOfficeSupportwillonceagainhostaninsightfulpresentationonOfficeProfessionalcareerdevelopment.Learnaboutcurrentmarkettrendsandnewdevelopments.CplwillbeattendingthefullForumandwillofferacareerclinicwheretheirconsultantswillbeavailabletotalktoyouone-on-oneforthedurationoftheevent.
11.30am–12pmOperationDedication-FindingPassionforYourRoleandCommitmenttoYourCareer
Formorethanadecade,KathrynThomashassteadilyclimbedherwayupIreland’sbroadcastingladderandshehasbeenblessedwithsomeofthecountry’smostenviablepresentingjobs.InspiredbythepeopleshemetthroughherroleonRTE’sOperationTransformation,andafterherowntransformationalfitnessholidayinSpain,KathrynsetupPureResultsBootcampinspring2015.Shewillgiveusaninsightintothe‘biggestlearningcurve’shehaseverbeenonandwillexplainwhyshefeelsthathavingasenseofpurposeinwhatyoudo,andhavingapassionforyourroleiskeytosuccess.Explore:
• Self-belief,perseveranceandencouragingwords.
• Knowingthedifferencebetweenrecklessnessandcalculatedrisk-taking
• Definingbravery• Highsandlows-andKathryn’sadmirationforwomeninbusiness
KathrynThomas,Broadcaster,Journalist&Entrepreneur
12pm-12.40pm-KEYNOTEPRESENTATIONAnAudiencewithZeldalaGrange
ZeldalaGrangestartedhercareerin1992attheDepartmentofStateExpenditureandin1994appliedforajobintheOfficeofthePresidency.In1997shewaspromotedtobecomeoneofthreePrivateSecretariesinPresidentMandela’spersonalstaff.In1999,herequestedthatsheremaininhisservicesbeyondretirement.
TogetherwithProfessorJakesGerwel,Zeldawastheonlyotherfoundingstaffmember
ofthepost-PresidentialOfficeofMrNelsonMandelafromwheretheNelsonMandelaFoundationwasestablished.ZeldaservedMrMandelafor19yearsindifferentcapacitiesuntilhisdeathon5December2013.
ShehasbeenawardedbyanumberoforganizationsforherdedicationandservicetothelateNelsonMandela.ShecurrentlyservesasthePatronfortheFirstforWomenFoundationandBeeld
Kinderfonds,andannuallyactsasaco-ordinatorofBikersforMandelaDay.Sheisalsoapart-timeemployeeoftheFoundationforProfessionalDevelopment.Shecontinuestoinspirepeoplethroughmotivationalspeakingbysharingherlifeexperiences.OnJune19th2014shepublishedhermemoirsentitled“GoodMorning,MrMandela”.ItisastoryofloveandhopeinwhichZeldasharesherlifeandhowservingNelsonMandelafor19yearshashadanimpactonherlife.InDecember2014,herbookwasdeclaredthe‘BestSelleroftheYear’inSouthAfrica.WelookforwardtowelcomingZeldatotheExecutivePAForumIrelandwherewewillhearherfascinatingstoryofworkingwithoneoftheworld’smosticonicfiguresofmoderntimes.
12.40pm–ChairpersonUpdate
2pm-2.30pmTheLollipopEffectandFindingHappinessinYourCareer&YourPersonalLife
Everybodywantstobehappy,right?It’snosecretthatthehappieryouareatworkthehappieryourrelationships,familylifeandcommunitiescanbecome.Buthowmanyofuscansaythatwearegenuinelyhappyinourjoband,bydefault,personally?Inthisinteractivesession,Stephenwillgetyouonyourfeetandmakeyouthinkdifferentlyabouthowyouviewwork,howyourbeliefsandvaluescanaffectyourhappiness,andhowitispossibletochangethembothforthebetter.Learnabout:
• The“LollipopEffect”–andhowsmallgesturesintheworkplacecanmakebigdifferences• Howslowingdownwillspeedupyour
appreciationforyourlife• Howtogetthemostoutofyourlifeand
increaseyourhappinesslevels• The“PomodoroEffect”–thepowerof
tomatoesincreatingefficientuseoftime
• Feelingconnectedtoyourworkandfindingmeaninginyourrole
StephenDargan,Founder,WAKEUP
12.45–2pm–NETWORKINGLUNCH
2.30pm–3pmChangingHowYouDoThingsOneLightbulbMomentataTime
ItgoeswithoutsayingthattheroleofanAssistantisoneoftrustedadvisorwhoworkstohigheststandardsofconfidentiality,discretionanddiplomacy.ItisalsoakeyskilltobeabletodriveyourExecutive’svisionforyourdepartmentandorganisation.Whileworkingatseniorleadershipteamlevel,Niamhensuresthatkeyprioritiesaredrivenandtrackedinlinewiththeexecutionoftheoverallstrategicplan.Inthissession,shewillexplore:
NiamhSmithers,SeniorExecutiveAssistant3pm–3.15pmSpotlightSessionwithCrokeParkMeetings&Events
Withnewstate-of-the-artfacilities,CrokeParkMeetings&EventsaredelightedtopresentthisSpotlightSessiontotalkyouthroughthepossibilitiesforyournextmeetingoreventatCrokePark,Ireland’sgreatestamphitheatre.
With110meetingandeventspaces,CrokeParkMeetings&Eventsisoneoftheworld’smostuniqueandversatilevenuestobringpeopletogethertobeinspiredandentertained.Withoureventsteam,everythingispossible.We’rereadywhenyouare.Let’smakethisbrilliant!
• Takingpersonalresponsibilityinyourrole • Devisingacommunicationsplanwithandforyour
Executive,andthewiderteam • HowtocreatefocusedandsuccinctBoardreports–and
howtore-inventthoseboringBoardmeeting! • Howyoucaninfluenceandbringaboutchangewith
yourrole,divisionorcompany–squashingthephrase“we’vealwaysdoneitthisway”
• HowtostepinanddoyourExecutives’job,withoutsteppingontheirtoes
TEABREAK–3.15PM–3.45PM3.45pm–4.15pmCommunication/CollaborationSkills&TeamBuildingthroughImprovisation
Question-Whydoesitseemmoredifficulttoproblemsolvewithfellowlike-mindedpeopleastimegoeson,aswegetbetterandmoreexperiencedatwhatwedo?Answer-Beforetherecanbefairandequalcollaborationtheremustbesimilarlyfairandequalcommunication.Thesolutionistore-learnwhatweinstinctivelyknow...howtocommunicatewithourentireselves,selflessly,creatively,foracommongood...andhaveagood
timedoingit.Inthisenergeticsession,Johnwilluseavarietyofamusingtheatre/improvisationgamesandthought-provokingexercises.Participantsexplore,throughimprovisationalgameplayingandexercises,thefollowingcomponents:Connection,Concentration,Communication,andCreativecollaboration.Thesefour‘C’sarethebedrocktobuildinganenvironmentthatisentirelyequal,creativeandcollaborative,andthatcanbeappliedimmediatelyinyourday-to-dayroutine.JohnDawson,Founder,DawsonDramaWorks4.15pm–4.45pmTheGreatDebateWewillwrapupthisyear'sconferencedaywithourGreatDebate,discussingacurrenthottopicintheprofessiontoday.Asalways,ourpanellistswillleadthedebate,withcommentsandquestionsbeingopeneduptothefloor.Bringyourthoughts,ideasandopinionswithyouontheday!4.45pm–ConcludingRemarksfromtheChairperson5pm–ConferenceClose
Welookforwardtowelcomingyoutothisyear’sForum!ToRegistergotoourwebsitewww.executivepaireland.ie.
9am-WELCOMETEA&COFFEE–REGISTRATIONMORNINGWORKSHOP–CHOOSEONEOFWORKSHOPAORB9.30am–12.30pm
WORKSHOPABusinessWritingforGreaterImpactforP.A.s
Intoday’sbusinessworld,theabilitytoexpressyourselfclearly,conciselyandeffectivelyinwritingisanessentialfeatureofthejob–buthowcanyoubesureyouremails,lettersandreportsarealleffective?Thisinteractiveandpracticalworkshopwillhelpyouachievegreaterimpactwithyourbusinessdocuments.Youwilllearn:
• Thefundamentalrulesofgoodbusinesswriting–includingplanning,writingclearlytomeetobjectives,andpolishingyourdocumentsandcommunicationsbeforehittingsend
• Howtouselanguageandlayouttocapturetheattentionofbusyreaders• Avoidingcommonerrorsingrammar,punctuationanduseofEnglish
Thispracticalworkshopwillallowparticipantstoapplythetoolstheylearntoreal-lifeexamples.SarahMarriottFounder,PlainEnglishIrelandSarahMarriottisahighlyexperiencedwriter,trainerandeditor.Sheisenthusiasticandpassionateaboutwritingandhelpingpeopletowriteclearly.SarahistheauthorofCommonErrorsinWrittenEnglishandsheisalsoaformerIrishTimesjournalistandlecturerontheMAinJournalismatDublinInstituteofTechnology.*Pleasenotethatspaceonthisworkshopislimited,sobookearlytoavoiddisappointment.9.30am–12.30pm
WORKSHOPBProjectManagementforPAs
Thisworkshopwillcoverthebasicprinciplesofprojectmanagement,andhowtheymightbeappliedtoprojectsorprocessesrelevanttoyourorganisation.Youwilllearnusingcasestudyexamples,andFranceswillcover:• Anoverviewoftheprojectmanagementprocess• Understandingkeyroles• Definingobjectives,creatingaplan,andmanagingstakeholders
• Riskanalysisandothertools• Frameworkforanyprojectplan
WORKSHOPDAY–TUESDAYMAY10TH
FrancisKeating,PMP®,MATE,Lecturer&ProjectManagementSpecialistFrancesisaqualifiedteacher,specialisinginprojectmanagementeducation.Shehasover15years’experienceasaSeniorProjectManagerinSoftwareDevelopment,FinancialServicesandTelecommunications.FrancesholdsadiplomainProjectManagementfromUCCandaMastersinArtsinTrainingandEducationfromGriffithCollege.ShehasbeenanaccreditedProjectManagementProfessional(PMP®)since2003.SheiscurrentlyOutreachOfficerforProjectManagementInstitute(PMI)IrelandChapter.
AFTERNOONWORKSHOP–CHOOSEONEOFWORKSHOPCORD1.30pm–4.30pmWORKSHOPCTheCognitiveScienceWorkshopforPublicSpeakingThisworkshopwillequipyouwithsmartskillsforconfidenceandcompetencyforanykindofspeakingoccasion-fromworkmeetingsortrainingsessions,topitchingtoclients,tomakingaspeech,togivingapresentation,oreventomakingTVorradiomediaappearances...ThisworkshopisNOTaboutstyleorperformanceandhowtoholdyourself,whattonetouse,wheretoputyourhands,whattowear,orhowtoavoiddeathbypowerpointcontent...itispracticalandeffective(andfun)training,toteachparticipantsthecognitivescienceofhowandwhywethinkandfeelandbehavethewaywedo.Thistrainingispreventative,andcurative,anddesignedtopreventpublicspeakinganxiety.Youwilllearnhowto:
• Applypracticalself-managementmethodsandtechniquesusingbestpracticeworksheets&mentaltasksforpsycho-socialstress.• Understand&exploitthebenefitsofrationalthinkingskillsthroughthepsycho-educationalmodelofCBT• Changethewaywethinkandfeelandbehavewhenitcomestosocialperformances,sowecancommunicateinpublicwithconfidence.
12.30–1.30pm–NETWORKINGLUNCH
VeronicaWalshSpecialistCognitiveScienceTherapistFounder,CBTandFeelingGood
VeronicaWalshisaspecialistcognitivesciencetherapistandexperiencedcorporatetrainerwithavariedbusinessbackground.VeronicahastrainedinCognitiveBehaviouralTherapy,andexperientialtrainingmethods,combiningthetwoskillsetstoturntherapyintopracticaleducation.Veronicaworkswithclientsonthenewscienceof‘thinkingandfeelingandbehaving’,andhowtounderstandandapplytheselfhelpcomponentsofCBTbythemselves,todevelopnewcopingskillsandgreatemotionalhealth.Hertrainingisfascinatingandit’sfun,donethroughamixtureofdiscussionand‘learningbydiscovery’.
1.30pm–4.30pmWORKSHOPDPeterCosgrove,DirectorCpl,FounderofTheFutureofWorkInstitute
PeterCosgrovereturnstotheExecutivePAForumtodeliverapracticalworkshopwhichwillfocusoncareerandpersonaldevelopment.PeterisaDirectorwithCplwithover20years’experienceinBanking,ManagementConsultancyandProfessionalServicesrecruitmentwithextensiveexperienceinhiringthebestpeople.Heisaregularpresenterand
mediacommentatoronjobs,careersandrecruitment.Hepresentsinternationallyontrendsintheworkplaceandcareerdevelopment.
ToRegistergotoourwebsitewww.executivepaireland.ie
DIDYOUKNOW?InIreland,94%ofExecutiveAssistantsarefemale,andonly6%aremale.
Areyousurprisedbythisfigure?
7thExecutivePAForum2016Ifyouhaveanyquestionspleasecontactevents@zoomin.ieTobookyourplaceatthisyear’sForumvisitwww.executivepaireland.ieRegistrationincludes:materials,lunchandtea/coffeebreaks;networking,competitions;give-aways+more!REGISTRATIONFEEDETAILSForumDayONLY,May9th€260WorkshopDayONLY,May10th€260ForumDay&WorkshopDay,May9th&10th€490Discountof10%perpersonisavailableforgroupsof3+,andcharitableorganisations,andmembersofTheAPAI.
BusinessCaseRequestFormIfyouarefindingitdifficulttogainapprovaltoattendtheForum,previousdelegateshavefoundour‘BusinessCaseRequestForm’veryusefulwhenlookingforapprovaltoattend.Itclearlystatesthereasonswhyyoushouldattend,theknowledgeandskillsyouwillacquire,andwhatitwillmeanlong-termfortheoffice/organisation.Shouldyoufeelthisissomethingyourequireorindeedifyoujustwanttotakealookatit,[email protected]!Awordonoursponsors:Wecouldn’truntheeventwithoutthehelpandsupportofoursponsorssowewouldliketotakethisopportunitytothankthemfortakingpartandsupportingtheForum.THANKYOU!Oursponsorsforthisyear’sForuminclude:CrokeParkMeetings&Events;CplOfficeSupport;EmiratesAirlines;JUSTEAT;One4All;DevineChauffeurServicesandTheCrokePark.
CPDACCREDITATIONNEWS!Weareproudtoannouncethatonceagain,TheExecutivePAForumwillbeCPDAccredited.TheForumisassessedinlinewitharobustandrecognisedlearningstructure,whichensureshighqualityprofessionaldevelopmentin-linewithindustryrequirements.WHATDOESTHISMEANFORDELEGATES?WecanissuedelegateswithacertificatestatingthenumberofpointsthatadelegatehasearnedbyattendingtheForum.ThecertificatecanbeusedtodemonstrateyourindividualcommitmenttoCPDandproofofqualitylearningthatyouhaveundertaken.
THANKYOUTOALLOURGREATSPONSORS!
CrokeParkMeetingandEvents–VenueSponsor
Morethanastadium,CrokeParkisIreland’sgreatestamphitheatre.HometoIreland’sexhilaratingGaelicGames,ittrulyisthebeatingheartofIrishsportandculture.With110meetingandeventspaces,CrokeParkMeetings&Eventsisoneoftheworld’smostuniqueandversatilevenues
tobringpeopletogethertobeinspiredandentertained.Incrediblyeasytogetto,wearejust15minutesfromDublinAirportand5minutesfromthecitycentre.Withourluxury4-starhotelon-site,aswellastheGAAMuseum,StadiumandEtihadSkylinerooftoptours,weofferbrillianttimeoutoptions.Withoureventsteam,everythingispossible.We’rereadywhenyouare.Let’smakethisbrilliant!Visitwww.crokepark.ie
CplOfficeSupport–RecruitmentPartner
CplOfficeSupportistheAdministration,OfficeSupportandSecretarialpartofCplGroup,Irelandslargestrecruitmentagency.Withaclientlistthatisunmatchedinourindustry,weprovideofficesupportprofessionalstoourclientsonatemporary,contractorpermanentbasisacrossallindustrysectorsandgeographicallocations.Wehave
asuperbunderstandingoftheAdministrationandOfficeSupportmarketinDublinandanoutstandingtrackrecordinthesourcingandselectionoftoptalentintoourclientbase.Theteamincludessomeofthemosthighlyskilled,dedicatedandexperiencedConsultantsintheIndustrywhereourbusinessisbuiltbyforgingstrongrelationshipsanddeliveringanexceptionalservicetoourcandidatesandclients.Lastyearweplacedover22,000peopleinjobsacrosstheCPLGroup.
EmiratesAirlines–AirlinePartnerEmirates,aglobalconnectorofpeopleandplaces,hasreceivedmorethan500internationalawardsandaccoladesforexcellence.Emiratesfliestoover145destinationsin79countriesacrosssixcontinentsandistheworld’slargestairlineinavailableseatkilometres.Operatingover210wide-bodyAirbusand
Boeingaircraft,includingtheindustryleadingaircraftA380,Emirateshasordersforanadditional380aircraft,worthmorethanUSD$164billion.Formoreinformationpleasevisitwww.emirates.com
JUSTEAT–OfficialTakeawayApp
JUSTEAT,officialTakeawayApptotheExecutivePAForum,isIreland’sleadingdigitalmobilemarketplacefortakeawayfood.JUSTEATenablescustomerstosearchfortheirfavouritelocaltakeawayrestaurantsandplaceordersonlineorviaitsfreemobileapp.ChoiceiskeyforcustomersofJUSTEATwhichnowhasover1,700takeawayrestaurantsonlineacrossmorethan20
cuisinetypes.Theseincludehealthyoptionssuchaspaleo,glutenfree,coeliac,Thai,JapaneseandItaliantonameafew.JUSTEATrecentlyaddedover150newlunchtimepartners;topurbandelis,cafésandrestaurantswhichoffereverythingfromsaladstogourmetsandwiches.SowhetheryouwishtoorderahealthylunchduringtheweekortreatyourselftoamoretraditionaltakeawayonaFridayevening,JUSTEAThasgotyoucovered!
TheCrokePark–AccommodationPartnerOurAccommodationPartner–TheCrokeParkislocatedjusttenminutesfromDublincitycentre,sevenkilometresfromDublinAirportandclosetoDublin’sshoppingdistrict,theatres,cinemasandentertainment.TheCrokeParkisthebest4-starbedroomofanyhotelinDublin.
Boastingawarm,sociablebistroandbarwhereyouneverknowwhoyou’llseeormeet,TheCrokePark,aDoyleCollectionhotel,alsosportsafitnesscentre,businesscentreandcomplimentarycarparkingandWi-Fiforallguestsandpatrons.LocatedacrosstheroadfromtheiconicCrokeParkStadium,TheCrokeParkhavewon“CityHoteloftheYear”intheHotel&CateringReviewGoldMedalAwardsfor2consecutiveyears2014&2015.Weaimtobeyourhomeawayfromhome. Devine’sChauffeurServices–TransportationPartner
PremiumtransportationforMeetings&EventsandCorporateTravel.Wehavealmost40years’experienceinluxurygroundtransportation.Ourextensiveexperiencehasnowpositionedusatnumber1.inourindustry.
Ourclientisalwaysournumber1priority.
One4All-Exhibitor
TheOne4allGiftCardandgiftvouchersaretheperfectcorporategift.Theycanbeusedinover22,000outletsnationwideandaretheperfectwaytorewardemployeesortoofferasagifttoclientsand
customers.TheOne4AllGiftCardistheNo.1giftcardinthecountry.One4AllGiftCardscanbecustomisedwithyourcompanylogotoaddvalueandengagement.Formore,visitwww.one4all.ie
ToRegistergotoourwebsitewww.executivepaireland.ie