zoom in’s 7th annual forum - executive pa ireland · zoom in’s 7th annual forum once again, we...

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Zoom In’s 7 th Annual Forum Once again, we are proud to host the highly anticipated 7 th Executive PA Forum 2016. The Executive PA Forum is the only conference of its kind in Ireland tailored specifically to this group of professional - Executive Assistants, Personal Assistants, Office Managers, and those in a support role. The Forum is a platform for compelling learning, thought- provoking debate and unrivalled networking. We are excited to welcome ZELDA LA GRANGE to The Forum this year as our keynote speaker. Zelda worked as PA to Nelson Mandela and we are very much looking forward to her presentation. We also have an array of expert speakers and workshop facilitators to bring you the best possible Forum to date. The Executive PA Forum is fast becoming a 'not-to-be-missed' event on the calendar, so book early to avoid disappointment! FORUM SPONSORS The Forum will once again, be CPD Accredited – see below for more info Contact [email protected] or call 087-778-1952 for more Check out our Forum video: vimeo.com/97463192

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Page 1: Zoom In’s 7th Annual Forum - Executive PA Ireland · Zoom In’s 7th Annual Forum Once again, we are proud to host the highly anticipated 7th Executive PA Forum 2016. The Executive

ZoomIn’s7thAnnualForumOnceagain,weareproudtohostthehighlyanticipated7thExecutivePAForum2016.

TheExecutivePAForumistheonlyconferenceofitskindinIrelandtailoredspecificallytothisgroupofprofessional-ExecutiveAssistants,PersonalAssistants,OfficeManagers,andthoseinasupportrole.TheForumisaplatformforcompellinglearning,thought-provokingdebateandunrivallednetworking.WeareexcitedtowelcomeZELDALAGRANGEtoTheForumthisyearasourkeynotespeaker.ZeldaworkedasPAtoNelsonMandelaandweareverymuchlookingforwardtoherpresentation.WealsohaveanarrayofexpertspeakersandworkshopfacilitatorstobringyouthebestpossibleForumtodate.TheExecutivePAForumisfastbecominga'not-to-be-missed'eventonthecalendar,sobookearlytoavoiddisappointment!

FORUMSPONSORS

TheForumwillonceagain,beCPDAccredited–seebelowformoreinfoContactevents@zoomin.ieorcall087-778-1952formoreCheckoutourForumvideo:vimeo.com/97463192

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8.30am-WELCOMETEA&COFFEE–REGISTRATION9.20am–WELCOMEFROMFORUMCHAIRPERSON9.30am–10amThePowerofPartnershipsforProfessional&PersonalDevelopment

ClaireMcIntyrejugglesademandingEArole,withfrequenttransatlantictripstotheU.S,whileactingasacentralpointofcontactforherorganization.In2014,ClairereceivedtheLordMayor’sAwardofExcellenceasanAmbassadorforBelfast,whichwasawardedforthegreatworkshehasdoneforBelfastthroughherorganization,andinthewidercommunity.Inthissession,Clairewilldiscuss:• Afascinatingtimelineofherroller-coastercareertodate• Howtoproducenew&freshideasondeliveringawellexecutedadministrationfunction• Collaboratingtosharebestpractices–locally,nationallyand

internationally–enablingaclearsupportnetwork• Acknowledgingtheexternalenvironmentinwhichthe

businessoperates,andtheimportanceofgivingback• Pushyourselftoyourlimits–howtoconsistentlyapply

theprinciplesofinnovativethought,collaborationandexcellencetodeliverdesiredresults

• MotivatingyourTeamwhenthebossisnotaround• Usefultoolsandservicesthatwillhelpmakeyourrole

easierClaireMcIntyre,EAtoCEO&SeniorLeadershipTeamSRLabs

10am–10:30amMindMappingandVisualNoteTakingTechnique

Mindmappingandvisualnote-takingaretheultimatebraintoolsforanytaskthatrequiresyoutogather,learn,organize,storeandrecallinformation.Itisaparticularlyusefultechniqueusedforbrilliantnote-taking,ortoprepareforbusinessmeetings,interviews,publicspeakingandpresentations.Veronicawillteachtheskillsnecessarytomindmapthe“oldschool”way,ortoapplythelearningeffectivelyandoptimallytomindmap

softwareonadesktop/laptop/mobiledeviceapp.Discover:

• Amorenaturalandefficientwayoforganizingandstoringinformationinyourbrain

• Techniquesthatenablemoreefficientrecallandretrievalofinformationinyourbrain

• AnefficientwaytomapandgatherbusinessorresearchdataVeronicaWalsh,SpecialistCognitiveScienceTherapistFounder,CBTandFeelingGood

FORUMDAY–MONDAYMAY9th

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10.30amMORNINGTEA&NETWORKING

11am-11.30amCareerZonewithCplOfficeSupport

CplOfficeSupportwillonceagainhostaninsightfulpresentationonOfficeProfessionalcareerdevelopment.Learnaboutcurrentmarkettrendsandnewdevelopments.CplwillbeattendingthefullForumandwillofferacareerclinicwheretheirconsultantswillbeavailabletotalktoyouone-on-oneforthedurationoftheevent.

11.30am–12pmOperationDedication-FindingPassionforYourRoleandCommitmenttoYourCareer

Formorethanadecade,KathrynThomashassteadilyclimbedherwayupIreland’sbroadcastingladderandshehasbeenblessedwithsomeofthecountry’smostenviablepresentingjobs.InspiredbythepeopleshemetthroughherroleonRTE’sOperationTransformation,andafterherowntransformationalfitnessholidayinSpain,KathrynsetupPureResultsBootcampinspring2015.Shewillgiveusaninsightintothe‘biggestlearningcurve’shehaseverbeenonandwillexplainwhyshefeelsthathavingasenseofpurposeinwhatyoudo,andhavingapassionforyourroleiskeytosuccess.Explore:

• Self-belief,perseveranceandencouragingwords.

• Knowingthedifferencebetweenrecklessnessandcalculatedrisk-taking

• Definingbravery• Highsandlows-andKathryn’sadmirationforwomeninbusiness

KathrynThomas,Broadcaster,Journalist&Entrepreneur

12pm-12.40pm-KEYNOTEPRESENTATIONAnAudiencewithZeldalaGrange

ZeldalaGrangestartedhercareerin1992attheDepartmentofStateExpenditureandin1994appliedforajobintheOfficeofthePresidency.In1997shewaspromotedtobecomeoneofthreePrivateSecretariesinPresidentMandela’spersonalstaff.In1999,herequestedthatsheremaininhisservicesbeyondretirement.

TogetherwithProfessorJakesGerwel,Zeldawastheonlyotherfoundingstaffmember

ofthepost-PresidentialOfficeofMrNelsonMandelafromwheretheNelsonMandelaFoundationwasestablished.ZeldaservedMrMandelafor19yearsindifferentcapacitiesuntilhisdeathon5December2013.

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ShehasbeenawardedbyanumberoforganizationsforherdedicationandservicetothelateNelsonMandela.ShecurrentlyservesasthePatronfortheFirstforWomenFoundationandBeeld

Kinderfonds,andannuallyactsasaco-ordinatorofBikersforMandelaDay.Sheisalsoapart-timeemployeeoftheFoundationforProfessionalDevelopment.Shecontinuestoinspirepeoplethroughmotivationalspeakingbysharingherlifeexperiences.OnJune19th2014shepublishedhermemoirsentitled“GoodMorning,MrMandela”.ItisastoryofloveandhopeinwhichZeldasharesherlifeandhowservingNelsonMandelafor19yearshashadanimpactonherlife.InDecember2014,herbookwasdeclaredthe‘BestSelleroftheYear’inSouthAfrica.WelookforwardtowelcomingZeldatotheExecutivePAForumIrelandwherewewillhearherfascinatingstoryofworkingwithoneoftheworld’smosticonicfiguresofmoderntimes.

12.40pm–ChairpersonUpdate

2pm-2.30pmTheLollipopEffectandFindingHappinessinYourCareer&YourPersonalLife

Everybodywantstobehappy,right?It’snosecretthatthehappieryouareatworkthehappieryourrelationships,familylifeandcommunitiescanbecome.Buthowmanyofuscansaythatwearegenuinelyhappyinourjoband,bydefault,personally?Inthisinteractivesession,Stephenwillgetyouonyourfeetandmakeyouthinkdifferentlyabouthowyouviewwork,howyourbeliefsandvaluescanaffectyourhappiness,andhowitispossibletochangethembothforthebetter.Learnabout:

• The“LollipopEffect”–andhowsmallgesturesintheworkplacecanmakebigdifferences• Howslowingdownwillspeedupyour

appreciationforyourlife• Howtogetthemostoutofyourlifeand

increaseyourhappinesslevels• The“PomodoroEffect”–thepowerof

tomatoesincreatingefficientuseoftime

• Feelingconnectedtoyourworkandfindingmeaninginyourrole

StephenDargan,Founder,WAKEUP

12.45–2pm–NETWORKINGLUNCH

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2.30pm–3pmChangingHowYouDoThingsOneLightbulbMomentataTime

ItgoeswithoutsayingthattheroleofanAssistantisoneoftrustedadvisorwhoworkstohigheststandardsofconfidentiality,discretionanddiplomacy.ItisalsoakeyskilltobeabletodriveyourExecutive’svisionforyourdepartmentandorganisation.Whileworkingatseniorleadershipteamlevel,Niamhensuresthatkeyprioritiesaredrivenandtrackedinlinewiththeexecutionoftheoverallstrategicplan.Inthissession,shewillexplore:

NiamhSmithers,SeniorExecutiveAssistant3pm–3.15pmSpotlightSessionwithCrokeParkMeetings&Events

Withnewstate-of-the-artfacilities,CrokeParkMeetings&EventsaredelightedtopresentthisSpotlightSessiontotalkyouthroughthepossibilitiesforyournextmeetingoreventatCrokePark,Ireland’sgreatestamphitheatre.

With110meetingandeventspaces,CrokeParkMeetings&Eventsisoneoftheworld’smostuniqueandversatilevenuestobringpeopletogethertobeinspiredandentertained.Withoureventsteam,everythingispossible.We’rereadywhenyouare.Let’smakethisbrilliant!

• Takingpersonalresponsibilityinyourrole • Devisingacommunicationsplanwithandforyour

Executive,andthewiderteam • HowtocreatefocusedandsuccinctBoardreports–and

howtore-inventthoseboringBoardmeeting! • Howyoucaninfluenceandbringaboutchangewith

yourrole,divisionorcompany–squashingthephrase“we’vealwaysdoneitthisway”

• HowtostepinanddoyourExecutives’job,withoutsteppingontheirtoes

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TEABREAK–3.15PM–3.45PM3.45pm–4.15pmCommunication/CollaborationSkills&TeamBuildingthroughImprovisation

Question-Whydoesitseemmoredifficulttoproblemsolvewithfellowlike-mindedpeopleastimegoeson,aswegetbetterandmoreexperiencedatwhatwedo?Answer-Beforetherecanbefairandequalcollaborationtheremustbesimilarlyfairandequalcommunication.Thesolutionistore-learnwhatweinstinctivelyknow...howtocommunicatewithourentireselves,selflessly,creatively,foracommongood...andhaveagood

timedoingit.Inthisenergeticsession,Johnwilluseavarietyofamusingtheatre/improvisationgamesandthought-provokingexercises.Participantsexplore,throughimprovisationalgameplayingandexercises,thefollowingcomponents:Connection,Concentration,Communication,andCreativecollaboration.Thesefour‘C’sarethebedrocktobuildinganenvironmentthatisentirelyequal,creativeandcollaborative,andthatcanbeappliedimmediatelyinyourday-to-dayroutine.JohnDawson,Founder,DawsonDramaWorks4.15pm–4.45pmTheGreatDebateWewillwrapupthisyear'sconferencedaywithourGreatDebate,discussingacurrenthottopicintheprofessiontoday.Asalways,ourpanellistswillleadthedebate,withcommentsandquestionsbeingopeneduptothefloor.Bringyourthoughts,ideasandopinionswithyouontheday!4.45pm–ConcludingRemarksfromtheChairperson5pm–ConferenceClose

Welookforwardtowelcomingyoutothisyear’sForum!ToRegistergotoourwebsitewww.executivepaireland.ie.

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9am-WELCOMETEA&COFFEE–REGISTRATIONMORNINGWORKSHOP–CHOOSEONEOFWORKSHOPAORB9.30am–12.30pm

WORKSHOPABusinessWritingforGreaterImpactforP.A.s

Intoday’sbusinessworld,theabilitytoexpressyourselfclearly,conciselyandeffectivelyinwritingisanessentialfeatureofthejob–buthowcanyoubesureyouremails,lettersandreportsarealleffective?Thisinteractiveandpracticalworkshopwillhelpyouachievegreaterimpactwithyourbusinessdocuments.Youwilllearn:

• Thefundamentalrulesofgoodbusinesswriting–includingplanning,writingclearlytomeetobjectives,andpolishingyourdocumentsandcommunicationsbeforehittingsend

• Howtouselanguageandlayouttocapturetheattentionofbusyreaders• Avoidingcommonerrorsingrammar,punctuationanduseofEnglish

Thispracticalworkshopwillallowparticipantstoapplythetoolstheylearntoreal-lifeexamples.SarahMarriottFounder,PlainEnglishIrelandSarahMarriottisahighlyexperiencedwriter,trainerandeditor.Sheisenthusiasticandpassionateaboutwritingandhelpingpeopletowriteclearly.SarahistheauthorofCommonErrorsinWrittenEnglishandsheisalsoaformerIrishTimesjournalistandlecturerontheMAinJournalismatDublinInstituteofTechnology.*Pleasenotethatspaceonthisworkshopislimited,sobookearlytoavoiddisappointment.9.30am–12.30pm

WORKSHOPBProjectManagementforPAs

Thisworkshopwillcoverthebasicprinciplesofprojectmanagement,andhowtheymightbeappliedtoprojectsorprocessesrelevanttoyourorganisation.Youwilllearnusingcasestudyexamples,andFranceswillcover:• Anoverviewoftheprojectmanagementprocess• Understandingkeyroles• Definingobjectives,creatingaplan,andmanagingstakeholders

• Riskanalysisandothertools• Frameworkforanyprojectplan

WORKSHOPDAY–TUESDAYMAY10TH

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FrancisKeating,PMP®,MATE,Lecturer&ProjectManagementSpecialistFrancesisaqualifiedteacher,specialisinginprojectmanagementeducation.Shehasover15years’experienceasaSeniorProjectManagerinSoftwareDevelopment,FinancialServicesandTelecommunications.FrancesholdsadiplomainProjectManagementfromUCCandaMastersinArtsinTrainingandEducationfromGriffithCollege.ShehasbeenanaccreditedProjectManagementProfessional(PMP®)since2003.SheiscurrentlyOutreachOfficerforProjectManagementInstitute(PMI)IrelandChapter.

AFTERNOONWORKSHOP–CHOOSEONEOFWORKSHOPCORD1.30pm–4.30pmWORKSHOPCTheCognitiveScienceWorkshopforPublicSpeakingThisworkshopwillequipyouwithsmartskillsforconfidenceandcompetencyforanykindofspeakingoccasion-fromworkmeetingsortrainingsessions,topitchingtoclients,tomakingaspeech,togivingapresentation,oreventomakingTVorradiomediaappearances...ThisworkshopisNOTaboutstyleorperformanceandhowtoholdyourself,whattonetouse,wheretoputyourhands,whattowear,orhowtoavoiddeathbypowerpointcontent...itispracticalandeffective(andfun)training,toteachparticipantsthecognitivescienceofhowandwhywethinkandfeelandbehavethewaywedo.Thistrainingispreventative,andcurative,anddesignedtopreventpublicspeakinganxiety.Youwilllearnhowto:

• Applypracticalself-managementmethodsandtechniquesusingbestpracticeworksheets&mentaltasksforpsycho-socialstress.• Understand&exploitthebenefitsofrationalthinkingskillsthroughthepsycho-educationalmodelofCBT• Changethewaywethinkandfeelandbehavewhenitcomestosocialperformances,sowecancommunicateinpublicwithconfidence.

12.30–1.30pm–NETWORKINGLUNCH

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VeronicaWalshSpecialistCognitiveScienceTherapistFounder,CBTandFeelingGood

VeronicaWalshisaspecialistcognitivesciencetherapistandexperiencedcorporatetrainerwithavariedbusinessbackground.VeronicahastrainedinCognitiveBehaviouralTherapy,andexperientialtrainingmethods,combiningthetwoskillsetstoturntherapyintopracticaleducation.Veronicaworkswithclientsonthenewscienceof‘thinkingandfeelingandbehaving’,andhowtounderstandandapplytheselfhelpcomponentsofCBTbythemselves,todevelopnewcopingskillsandgreatemotionalhealth.Hertrainingisfascinatingandit’sfun,donethroughamixtureofdiscussionand‘learningbydiscovery’.

1.30pm–4.30pmWORKSHOPDPeterCosgrove,DirectorCpl,FounderofTheFutureofWorkInstitute

PeterCosgrovereturnstotheExecutivePAForumtodeliverapracticalworkshopwhichwillfocusoncareerandpersonaldevelopment.PeterisaDirectorwithCplwithover20years’experienceinBanking,ManagementConsultancyandProfessionalServicesrecruitmentwithextensiveexperienceinhiringthebestpeople.Heisaregularpresenterand

mediacommentatoronjobs,careersandrecruitment.Hepresentsinternationallyontrendsintheworkplaceandcareerdevelopment.

ToRegistergotoourwebsitewww.executivepaireland.ie

DIDYOUKNOW?InIreland,94%ofExecutiveAssistantsarefemale,andonly6%aremale.

Areyousurprisedbythisfigure?

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7thExecutivePAForum2016Ifyouhaveanyquestionspleasecontactevents@zoomin.ieTobookyourplaceatthisyear’sForumvisitwww.executivepaireland.ieRegistrationincludes:materials,lunchandtea/coffeebreaks;networking,competitions;give-aways+more!REGISTRATIONFEEDETAILSForumDayONLY,May9th€260WorkshopDayONLY,May10th€260ForumDay&WorkshopDay,May9th&10th€490Discountof10%perpersonisavailableforgroupsof3+,andcharitableorganisations,andmembersofTheAPAI.

BusinessCaseRequestFormIfyouarefindingitdifficulttogainapprovaltoattendtheForum,previousdelegateshavefoundour‘BusinessCaseRequestForm’veryusefulwhenlookingforapprovaltoattend.Itclearlystatesthereasonswhyyoushouldattend,theknowledgeandskillsyouwillacquire,andwhatitwillmeanlong-termfortheoffice/organisation.Shouldyoufeelthisissomethingyourequireorindeedifyoujustwanttotakealookatit,[email protected]!Awordonoursponsors:Wecouldn’truntheeventwithoutthehelpandsupportofoursponsorssowewouldliketotakethisopportunitytothankthemfortakingpartandsupportingtheForum.THANKYOU!Oursponsorsforthisyear’sForuminclude:CrokeParkMeetings&Events;CplOfficeSupport;EmiratesAirlines;JUSTEAT;One4All;DevineChauffeurServicesandTheCrokePark.

CPDACCREDITATIONNEWS!Weareproudtoannouncethatonceagain,TheExecutivePAForumwillbeCPDAccredited.TheForumisassessedinlinewitharobustandrecognisedlearningstructure,whichensureshighqualityprofessionaldevelopmentin-linewithindustryrequirements.WHATDOESTHISMEANFORDELEGATES?WecanissuedelegateswithacertificatestatingthenumberofpointsthatadelegatehasearnedbyattendingtheForum.ThecertificatecanbeusedtodemonstrateyourindividualcommitmenttoCPDandproofofqualitylearningthatyouhaveundertaken.

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THANKYOUTOALLOURGREATSPONSORS!

CrokeParkMeetingandEvents–VenueSponsor

Morethanastadium,CrokeParkisIreland’sgreatestamphitheatre.HometoIreland’sexhilaratingGaelicGames,ittrulyisthebeatingheartofIrishsportandculture.With110meetingandeventspaces,CrokeParkMeetings&Eventsisoneoftheworld’smostuniqueandversatilevenues

tobringpeopletogethertobeinspiredandentertained.Incrediblyeasytogetto,wearejust15minutesfromDublinAirportand5minutesfromthecitycentre.Withourluxury4-starhotelon-site,aswellastheGAAMuseum,StadiumandEtihadSkylinerooftoptours,weofferbrillianttimeoutoptions.Withoureventsteam,everythingispossible.We’rereadywhenyouare.Let’smakethisbrilliant!Visitwww.crokepark.ie

CplOfficeSupport–RecruitmentPartner

CplOfficeSupportistheAdministration,OfficeSupportandSecretarialpartofCplGroup,Irelandslargestrecruitmentagency.Withaclientlistthatisunmatchedinourindustry,weprovideofficesupportprofessionalstoourclientsonatemporary,contractorpermanentbasisacrossallindustrysectorsandgeographicallocations.Wehave

asuperbunderstandingoftheAdministrationandOfficeSupportmarketinDublinandanoutstandingtrackrecordinthesourcingandselectionoftoptalentintoourclientbase.Theteamincludessomeofthemosthighlyskilled,dedicatedandexperiencedConsultantsintheIndustrywhereourbusinessisbuiltbyforgingstrongrelationshipsanddeliveringanexceptionalservicetoourcandidatesandclients.Lastyearweplacedover22,000peopleinjobsacrosstheCPLGroup.

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EmiratesAirlines–AirlinePartnerEmirates,aglobalconnectorofpeopleandplaces,hasreceivedmorethan500internationalawardsandaccoladesforexcellence.Emiratesfliestoover145destinationsin79countriesacrosssixcontinentsandistheworld’slargestairlineinavailableseatkilometres.Operatingover210wide-bodyAirbusand

Boeingaircraft,includingtheindustryleadingaircraftA380,Emirateshasordersforanadditional380aircraft,worthmorethanUSD$164billion.Formoreinformationpleasevisitwww.emirates.com

JUSTEAT–OfficialTakeawayApp

JUSTEAT,officialTakeawayApptotheExecutivePAForum,isIreland’sleadingdigitalmobilemarketplacefortakeawayfood.JUSTEATenablescustomerstosearchfortheirfavouritelocaltakeawayrestaurantsandplaceordersonlineorviaitsfreemobileapp.ChoiceiskeyforcustomersofJUSTEATwhichnowhasover1,700takeawayrestaurantsonlineacrossmorethan20

cuisinetypes.Theseincludehealthyoptionssuchaspaleo,glutenfree,coeliac,Thai,JapaneseandItaliantonameafew.JUSTEATrecentlyaddedover150newlunchtimepartners;topurbandelis,cafésandrestaurantswhichoffereverythingfromsaladstogourmetsandwiches.SowhetheryouwishtoorderahealthylunchduringtheweekortreatyourselftoamoretraditionaltakeawayonaFridayevening,JUSTEAThasgotyoucovered!

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TheCrokePark–AccommodationPartnerOurAccommodationPartner–TheCrokeParkislocatedjusttenminutesfromDublincitycentre,sevenkilometresfromDublinAirportandclosetoDublin’sshoppingdistrict,theatres,cinemasandentertainment.TheCrokeParkisthebest4-starbedroomofanyhotelinDublin.

Boastingawarm,sociablebistroandbarwhereyouneverknowwhoyou’llseeormeet,TheCrokePark,aDoyleCollectionhotel,alsosportsafitnesscentre,businesscentreandcomplimentarycarparkingandWi-Fiforallguestsandpatrons.LocatedacrosstheroadfromtheiconicCrokeParkStadium,TheCrokeParkhavewon“CityHoteloftheYear”intheHotel&CateringReviewGoldMedalAwardsfor2consecutiveyears2014&2015.Weaimtobeyourhomeawayfromhome. Devine’sChauffeurServices–TransportationPartner

PremiumtransportationforMeetings&EventsandCorporateTravel.Wehavealmost40years’experienceinluxurygroundtransportation.Ourextensiveexperiencehasnowpositionedusatnumber1.inourindustry.

Ourclientisalwaysournumber1priority.

One4All-Exhibitor

TheOne4allGiftCardandgiftvouchersaretheperfectcorporategift.Theycanbeusedinover22,000outletsnationwideandaretheperfectwaytorewardemployeesortoofferasagifttoclientsand

customers.TheOne4AllGiftCardistheNo.1giftcardinthecountry.One4AllGiftCardscanbecustomisedwithyourcompanylogotoaddvalueandengagement.Formore,visitwww.one4all.ie

ToRegistergotoourwebsitewww.executivepaireland.ie