zylomed transcription & documentation automation services for improved profitability hometown...
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ZyloMed Transcription & Documentation Automation Services
for Improved Profitability
HomeTown Health PresentationApril 27, 2011
“Remember that change is the fabric of the future. Preparing for change is the glue that will make it work.”
Jimmy Lewis, CEO HomeTown Health
Company History• Highly specialized, vertical focused organization with more
than ten (10) years of experience in the healthcare industry.
• ZyloMed’s core strength has been its knowledge, experience and expertise in transcription and the medical records industry.
• 250+ customers, with over 3,000 providers and 8,000 users
• Employees over 300 part and full time employees with corporate headquarters in Bonita Springs, FL
• 100% US Based
• Recently acquired by Accentus, Canada’s largest transcription and documentation company
Growth & Presence
2006: 11 States
2007: 16 States
2008: 22 States
2009: 29 States
2010: 38 States
Medical Transcription• Not a “Dirty Word”
• Bane of the administrator’s existence
• Foundation for the healthcare organization
• Often creates the strategy, “if it isn’t broke, don’t fix it”
• Creates inefficiencies, reduces productivity, resulting in increased costs
If it isn’t broke,
BREAK IT
ZyloMed Road Show• Outdated or non-intuitive technology used for transcription and medical
records management.
• No or limited connectability between disparate health systems, specifically between the transcription and medical records management system.
• Vendor related issues such as poor quality, 2-5 day turnaround time, inability to interface with disparate health systems.
• Scanning transcribed documents into their EMR.
• No or limited auto fax and automated document routing.
• Digital signatures not used or available.
• Inefficient workflow or outdated workflow requirements.
System Workflow Diagram
iPhone/iPad/iPod TouchZyloMed Mobile
Digital RecorderOther Audio Sources
ZyloMed InSync
Telephone DictationZyloMed InTouch
File Exports
Automated PrintingShadowPrint
Interfacing EngineShadowLink
Streaming TCP/IP
All communications secured via 128-bit SSL encryption
Transcription& QA Process
InScribe
Workflow Management & ConfigurationInCommand
End-User Portal
InQuiry
Dictation Sources
Automated Fax Delivery
ZyloMed Can Capture it All
The strategies, methods and tools used to capture, manage, store, preserve, and deliver unstructured content and documents related to key organizational processes
Content Management
First ResponderInformation
Test Results Insurance / Care
Instructions
Admission Information
X-rays / injury photos
Lab ResultsPrescriptions / Dosage
Patient HistoryConfidentiality
FormsElectronic
Clinical Notes
PhysicianRecords
Virtual Patient File
Dictation
Document Imaging Workflow
Why ZyloMed? – We Save You Money• Savings range from $20,000 to several hundred
thousand dollars annually
• VIRTUALLY NO CHANGE FOR PROVIDERS
• Complete tracking form beginning to end of cycle
• Improved report TAT
• Real time corrections/edit capabilities with multi-location viewing capabilities
• Customizable structured workflow with online document storage
• Graphical / textual electronic signature
• Integration with EMR and other HIS
• Qualified Text Transcription
Qualified Text Savings
Standard Report$2.99
QT Fully Implemented$2.42
Savings: $0.57 or 19%
ZyloMed and Meaningful Use
Mr. Williams returns for follow-up. He is a 78-year-old patient who was seen three weeks ago…
He is doing well. Denies fever, headaches, sore throat, chest pain, shortness of breath, cough…
VITALS: Stable. HEENT: There are no oral lesions. NECK: No lymph nodes. LUNGS: Clear to auscultation…
A 24-hour urine collection showed a proteinuria of 173 mg in 24 hours. He had an M-spike in the urine of 48% with free kappa light chains of 120. In the blood,…
1. Mr. Williams has three very small monoclonal proteins in the blood. The highest titer is an IgM spike, which could indicate early stage macroglobulinemia…
Through the inherent power of HL/7, reports can be imported to the proper sections of the encounter within the EMR.
Reporting Capabilities• Production Reports
Transcription Listing, Associate Referral Count, Document Counts
• Workflow ReportsAction Monitor, Workflow Monitor, Dictation Upload Summary, Appointment Comparison Report, TAT Reports
• User Reports
• Miscellaneous ReportsTelephone Dictation Instructions, Transcription Comments, Associate Listing, Referring User Listing, Failed Faxes, Physician TAT
• Export to ExcelAll reports can be exported to Excel for Advanced FunctionsReports can be saved and scheduled
• Restricted by UserReports can be limited by the user for security
ZyloMed Summary• Transition to ZyloMed is easy
– 15 minutes training for Physicians– 30 minutes training for office staff– Modular application
• ZyloMed MTs are all US-based
• Special rates offered through partnership with HTH
• Full integration into EMRs and other HIS, at no charge
• Ability to help your organization meet meaningful use requirements with discrete data interfacing and conversion
Complimentary Needs Assessment• A brief session with executives to understand the current medical
documentation workflow process
• Can be completed– Conference Call– Onsite – At the Spring Conference
• We identify areas of opportunity where:– You are losing money – You can become more profitable
• From there we help map out an implementation plan to help you reduce or eliminate the expenses and ultimately become more profitable
• We do it with little to no disruption in the workflow of the provider
• With no out of pocket capital expenditure
To Schedule a Needs Assessment
Contact Bob Hapner at:[email protected]
Or Call 770-464-9376 or 678-725-5752