® 2006 crestron electronics, inc. specifications subject to change without notice. all brand names...

® 2006 Crestron Electronics, Inc. Specifications subject to change without notice.All brand names and trademarks are the property of their respective owners.

First real time, multi-user First real time, multi-user help desk softwarehelp desk software

Complete facility network Complete facility network control of AV resourcescontrol of AV resources

Seamless integration Seamless integration with Crestron's control with Crestron's control systems & touchpanelssystems & touchpanels

Simple “at-a-glance” Simple “at-a-glance” view of the entire control view of the entire control system network system network

Crestron RoomView 1Crestron RoomView 1stst

RoomViewRoomView® ® 6.06.0

• Perfect for large professional and educational facilities

• Supports unlimited users • Monitors hundreds of rooms,

in real time, in a single view. manage AV resources system diagnostics track lamp usage log network activity automate tasks

Real-Time PC Executable Real-Time PC Executable

Feature Highlights Feature Highlights

► Real-time facility-wide control and monitoring of AV devices and systems

► Fully customizable graphical interface with easy-to-read icons

► Display status of virtually any function – lights, audio levels, room occupancy, temperature…

► Track projector lamp life in bar graph format

► Instant notification of help requests, service reminders, device failures, removal or theft

► Fully interactive help desk with 2-way instant messaging to and from room touchpanels

► Built-in asset manager and event scheduling

► Logging, reports and charts for tracking device usage, call statistics, and user history

► Supports 250+rooms and unlimited users

► ODBC database integration for SQL Server and Sybase

Manage and Control it AllManage and Control it All

I have 25 rooms I have 25 rooms with local control, with local control,

how am I how am I supposed to supposed to

manage it all?manage it all?

DefaultDefaultFeaturesFeatures

Room NameRoom NameRoom LocationRoom LocationGroup name the room is inGroup name the room is inRoom Online/Offline StatusRoom Online/Offline Status

Right click on room Right click on room to Connect or to Connect or

Disconnect manually.Disconnect manually.

View Entire Log View Entire Log for all rooms!for all rooms!

Room Log statusRoom Log status

Click to view log Click to view log for this room!for this room!

Log records every Log records every change in the change in the

system: including system: including system and system and

display power, display power, lamp hour lamp hour

increments and increments and help requests!help requests!

Export Log… Export Log… Sends all fields Sends all fields to MS Excel and to MS Excel and

opens it for opens it for editing!editing!

Create Create Reports…Reports…

Sends all fields Sends all fields to MS Access to MS Access and opens the and opens the reports dialog!reports dialog!

View More Than 250 Rooms View More Than 250 Rooms


New Features:New Features:Use this MS Access Database Use this MS Access Database

template to create reports, template to create reports, device usage logs, call device usage logs, call

statistics or analyze ROI easily statistics or analyze ROI easily with drop-down menus or with drop-down menus or create your own custom create your own custom

reports!reports!Select Bar Chart to generate a Select Bar Chart to generate a

report graph!report graph!

Advanced Statistical ReportsAdvanced Statistical Reports

Advanced ReportingAdvanced Reporting


Room Help Request StatusRoom Help Request Status

Left mouse click on Left mouse click on label to sort by Help label to sort by Help

Status so that all Status so that all requests appear at requests appear at

the top!the top!

Choose from a list of Choose from a list of five administrator five administrator

defined messages!defined messages!

Help DeskHelp Desk

Room System Power StatusRoom System Power StatusRoom Display Power StatusRoom Display Power StatusDisplay Elapsed Lamp HoursDisplay Elapsed Lamp Hours

Right mouse click on Right mouse click on icon to control icon to control

system or display system or display power.power.

Display usage:Display usage:0-50% is Green0-50% is Green

51%-79% is Yellow51%-79% is Yellow80%-100% is Red80%-100% is Red

What if my Projector What if my Projector does not supply its does not supply its Lamp Hours?Lamp Hours?RoomView will calculate usage RoomView will calculate usage based on the elapsed time and based on the elapsed time and total lamp life.total lamp life.


System PowerSystem Power


Right click on any room for a link Right click on any room for a link to it’s diagnostics.to it’s diagnostics.Select Diagnostics for Viewport: the Select Diagnostics for Viewport: the communications and setup programcommunications and setup programSelect e-Control Link to take control Select e-Control Link to take control of the room’s touchpanel!of the room’s touchpanel!

Diagnostics and e-ControlDiagnostics and e-Control®®


Customize the layout per user! Customize the layout per user! Just click and drag... Just click and drag...See more room details… See more room details… Just double-click on the room! Just double-click on the room!

New Toolbar:New Toolbar:Streaming Streaming

Webcam video Webcam video integration from integration from any room using any room using

built-in IE!built-in IE!

New Toolbar:New Toolbar:Click here to Click here to

use the eControl use the eControl touchpanel to touchpanel to take control of take control of

the room!the room!

New Toolbar:New Toolbar:Click here to see Click here to see a summary of all a summary of all

assets for the assets for the room!room!

More Room ControlsMore Room Controls

Room Occupancy Sensor StatusRoom Occupancy Sensor StatusRoom Lights On/Off ControlRoom Lights On/Off ControlRoom Volume Level Status Room Volume Level Status Video Conference Call StatusVideo Conference Call Status

But how do I add But how do I add “Lights On” to the “Lights On” to the

context menu?context menu?

Custom FeaturesCustom FeaturesExamplesExamples

Unlimited AttributesUnlimited Attributes

Let’s look at how easy it is to Let’s look at how easy it is to configure. Click on the edit menu.configure. Click on the edit menu.

Step 1: Click on Step 1: Click on “New” to add an “New” to add an

attribute to the list.attribute to the list.

How to Setup How to Setup Custom FeaturesCustom Features

Task: Add a new Task: Add a new attribute to monitor attribute to monitor and control all the and control all the lights in the room lights in the room

with On or Off.with On or Off.

Step 3: Choose a Step 3: Choose a signal type and signal type and

number (50 available number (50 available for each type!)for each type!)

Step 4: Choose the Step 4: Choose the Off and On icons Off and On icons

from the drop-down from the drop-down list or add your own!list or add your own!

Step 5: Choose this Step 5: Choose this option to add the option to add the

attribute for control attribute for control when you right-click!when you right-click!

Select Attributes:Select Attributes:manage, edit and manage, edit and

create new create new attributes.attributes.

Step 2: name the Step 2: name the attribute.attribute.

New Feature:New Feature:Select if this Select if this

Attribute should be Attribute should be included in the log. included in the log.

Great for controlling Great for controlling the log size!the log size!

Advanced Configuration Advanced Configuration Options:Options:

Create a custom alert Create a custom alert condition to email condition to email

notifications based on notifications based on groups or contacts!groups or contacts!

New Feature:New Feature:Customize the right-Customize the right-click context menu click context menu

ON/OFF text.ON/OFF text.

Easy to ConfigureEasy to Configure


Task: Setup Display Task: Setup Display Usage for a max Usage for a max lamp life of 2000 lamp life of 2000 hours and set an hours and set an

alert at 1800 hours.alert at 1800 hours.

Step 1: Double-click Step 1: Double-click “Display Usage” to “Display Usage” to

edit it.edit it.Step 2: set the value Step 2: set the value to 2000 hours.to 2000 hours.


What if my Projector does What if my Projector does not supply its Lamp Hours?not supply its Lamp Hours?

RoomView will calculate RoomView will calculate usage based on the elapsed usage based on the elapsed time and total lamp life.time and total lamp life.

Step 3: Click on the Step 3: Click on the Alert tab and enable Alert tab and enable

alert for this alert for this attribute.attribute.

Step 4: choose a Step 4: choose a condition and set it condition and set it

to 1800 hours.to 1800 hours.

Step 5: Assign the Step 5: Assign the Alert to a group or Alert to a group or individual contacts.individual contacts.


Now Includes Full Ethernet Setup:Now Includes Full Ethernet Setup:Supports DHCP, SSL Authentication, Supports DHCP, SSL Authentication,

External Gateway address and custom External Gateway address and custom e-Control port for total IT department e-Control port for total IT department

flexibility.flexibility.

New Feature:New Feature:Enter the IP address Enter the IP address or Host Name for the or Host Name for the

Web Camera.Web Camera.


Select Rooms:Select Rooms:Configure the details Configure the details

for each room.for each room.

Select Contacts:Select Contacts:Configure the details Configure the details

for each person to for each person to notify.notify.


Contact Contact notification notification information information includes up includes up to 4 email to 4 email

addresses!addresses!

Total Configuration:Total Configuration:Assign Contact to Assign Contact to Groups, Rooms, Groups, Rooms,

Attributes and Assets.Attributes and Assets.

The RoomView The RoomView address book has address book has

unlimited unlimited contacts for alert contacts for alert

notifications!notifications!

Admins select which Admins select which group or groups the group or groups the

contact belongs to so contact belongs to so that they receive alerts that they receive alerts

for that group only!for that group only!New Feature:New Feature:

Check off “Inactive” to Check off “Inactive” to temporarily stop all temporarily stop all

alerts for this contact.alerts for this contact.



Select Events:Select Events:Configure the details Configure the details

for each event.for each event.


Setup any number of Setup any number of repeating or one-repeating or one-time only events.time only events.

When an event is When an event is scheduled the icon scheduled the icon becomes a clock.becomes a clock.

Select Users:Select Users:Configure the details Configure the details

for the user level for the user level access.access.



Select Assets:Select Assets:Configure the details Configure the details

for each asset.for each asset.


Select Preferences:Select Preferences:Configure the setup Configure the setup

details for details for RoomView.RoomView.

Setup any number of Setup any number of per-room or multi-room per-room or multi-room

assets.assets.

Hot New Feature:Hot New Feature:Use RoomView to store Use RoomView to store

and maintain all valuable and maintain all valuable asset information.asset information.

Hot New Feature:Hot New Feature:Use Maintenance Use Maintenance properties to alert properties to alert selected contacts selected contacts when service is when service is

due!due!

Hot New Feature:Hot New Feature:Select which events Select which events

should be automatically should be automatically recorded to the recorded to the

Windows Application Windows Application Event Log! Event Log!


Hot Feature:Hot Feature:Click on a group just to see the Click on a group just to see the rooms assigned to that group.rooms assigned to that group.

The NEW Tree Menu Structure The NEW Tree Menu Structure makes it easy to customize views!makes it easy to customize views!


Hot Features:Hot Features:Right click on any group to modify it’s properties- Right click on any group to modify it’s properties-

including Add, Edit name, Delete, Send everyone in including Add, Edit name, Delete, Send everyone in the group a message, set the system clocks and the group a message, set the system clocks and even to Add/Remove Rooms within that group!even to Add/Remove Rooms within that group!

Hot Feature:Hot Feature:QuickList pop-up allows you QuickList pop-up allows you

easily modify which group the easily modify which group the room belongs to - any room can room belongs to - any room can belong to one or more groups!belong to one or more groups!

Group Tree ViewGroup Tree View



Hot Feature:Hot Feature:Click on the Attributes Tab to Click on the Attributes Tab to

view specific information only.view specific information only.

Hot Features:Hot Features:Right click on any group Right click on any group to modify it’s properties- to modify it’s properties- including Add, Edit name, including Add, Edit name,

Delete and even to Delete and even to Add/Remove Attributes Add/Remove Attributes

within that group!within that group!


easily modify which attribute is easily modify which attribute is monitored in the view.monitored in the view.




Hot Feature:Hot Feature:Click on the Contact Tab to view each Click on the Contact Tab to view each

contacts assigned rooms and attributes.contacts assigned rooms and attributes.

Hot Features:Hot Features:Right click on any group Right click on any group to modify it’s properties- to modify it’s properties- including Add, Edit name, including Add, Edit name,

Delete, Add/Remove Delete, Add/Remove Contacts within that Contacts within that group or to email a group or to email a

person or entire group!person or entire group!


easily modify which Contact is easily modify which Contact is included in the group.included in the group.


With RoomView With RoomView 6.0, have a single 6.0, have a single person Help Desk person Help Desk for 25 rooms and for 25 rooms and

it’s all FREE!it’s all FREE!

What if I want to go facility wide?What if I want to go facility wide?

RoomView Enterprise RoomView Enterprise ►RoomView automatically

creates an MS Access database file OR connects to Windows ODBC data source manager on any Windows computer and uses it as the server - also SQL server.

►Installs on unlimited number of help desks. Monitor and control for one license fee!

►Dealers - install a copy in your office to provide client support from your desk!

Any P3 computer running Windows 98, ME, 2000 or XP

acts as the RoomView serverRoomView server

Any P3 computer running Windows 98, ME, 2000 or XP

becomes the becomes the remote clientremote client

Setup an unlimited unlimited number of number of

RoomView clientsRoomView clients with Administrator or

User-level access

RoomView Enterprise client/server RoomView Enterprise client/server technology allows sharing by technology allows sharing by

multiple users on LAN or Internet multiple users on LAN or Internet without additional licenses without additional licenses

Break up support by groupBreak up support by group

Managers can support allManagers can support all

RoomView Enterprise RoomView Enterprise

Setup rooms to monitor per userSetup rooms to monitor per userCustomize alerts by userCustomize alerts by userLicensed Version Licensed Version Extra FeaturesExtra Features

Route email alerts to Route email alerts to different users different users based on their based on their

assigned status.assigned status.


Help Request Instant MessagingHelp Request Instant Messaging

All Help Requests All Help Requests appear at the top.appear at the top.I can not select the VCR.

Oh now it is on. Thank you for your help.

I see that your projector is not on. Give it a second to warm up.

You are Welcome.

Full two-way Full two-way communication communication

between help-desk between help-desk and remote room!and remote room!

Licensed Version Licensed Version Extra FeaturesExtra Features


Crestron RoomView is available at no charge for up to 25 rooms.

RoomView Enterprise Edition, which adds client/server capabilities and support for more than 250 rooms and unlimited users, at a nominal cost.

No per-room licensing issues/fees with Crestron RoomView.

RoomView SpecificationsRoomView Specifications

FREE UP TO 25 ROOMS

RoomView will run on any standard PC running a P3 processor or higher with Windows 98, NT, 2000, ME, XP.

Installation is simple – just download RoomView from www.crestron.com, then click on the Setup icon and watch RoomView do the rest

Requires no Microsoft Windows® Server, no Webserver, no Dedicated Servers.

RoomView SpecificationsRoomView Specifications

SIMPLE INSTALLATION

http://www.crestron.com/

Complete Unified SolutionComplete Unified Solution

No other Pro AV No other Pro AV help desk help desk

software offers software offers RoomView’s RoomView’s

ability to monitor ability to monitor multiple rooms, multiple rooms, in real-time, in a in real-time, in a

single viewsingle view

® 2006 Crestron Electronics, Inc. Specifications subject to change without notice.All brand names and trademarks are the property of their respective owners.

® 2006 crestron electronics, inc. specifications subject to change without notice. all brand names...

Documents

defaultfeatures room

room system power status

room log status

econtrol slide

desk slide

room occupancy

room onlineoffline status

help status