© 2019 aveva group plc and its subsidiaries. all rights ... na 2019 day 1 content/man-01 a… ·...
TRANSCRIPT
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© 2019 AVEVA Group plc and its subsidiaries. All rights reserved.
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Presented by:
Session ID: MAN-01
Global Specification Management Drives Digital Transformation in Quality Management
© 2019 AVEVA Group plc and its subsidiaries. All rights reserved.
Timothy B Billman, Manager Business Solutions, Ai2S
Ronnie J Massey, Principal Quality Engineer, Tech-Quality Assurance
Mark McElroy, Manufacturing Solutions Architect, Ai2SNovember 12, 2019
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Agenda
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Identifying the Problem
Plan of Attack
Challenges in Execution
The Look of Success
Improvement and Sustainability
Q&A
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Roadmap to Issues
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Malcomb Baldridge Quality Award - 1997
Standardized to Single System
Platform Difficult to Maintain
Therefore Specifications not Maintained
Information Eroded to Inaccuracy
Disparate Homegrown Systems at Plants
Lost Visibility to Information
Demand on People’s Time Increased
Key Business Systems Slow Down
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Poor Data Led to Poor Quality
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• Bad Product Going Out the Door
• Climbing Claim Rates
• Constant Firefighting Issues
• Time Consuming Remote Support
• Lack of Standardization
• Difficult Data Accessibility
• Ability to Drive Operational Excellence Challenged
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Key Initial Steps
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• Senior Management Alignment
• Project Valuation Streamlined Approval Process
• Right Project Lead
• Understood Operations
• Translated Operational Needs into IT Requirements
• Organized for Success
• Global Product Specifications
• Quality Data Collection
• Next Phase of TBD Needs
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Resourcing for Success – Armstrong & AVEVA
• Armstrong Management Team
• Structured to Eliminate Hurdles
• Core Team Makeup
• Corporate Quality Engineer
• Corporate Process Engineer
• Corporate IT Project Manager
• Corporate IT Business Relationship Manager
• Corporate IT Solutions Architect
• Extended Team
• Key Process Engineer from Each Plant
© 2019 AVEVA Group plc and its subsidiaries. All rights reserved.
• Aveva Management Team
• Provided Continuity and Escalation Path
• Core Team Makeup
• System Architect
• Project Manager
• Lead Developer
• Extended Team
• Development Team
• Unit Testing Team
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Implementation Rollout Plan
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• Principles
• Quality of Product Over Schedule
• Positive Implementation Experience
• Business Priorities Trumps Rollout Schedule
• Global Specification Management (GSM)
• 12 Plants Over 6 Months
• Plan Adjusted for Plant Resource Availability
• Quality Data Collection (QDC)
• Core Team Plus Extended Team Resourcing
• Supported by Previous and Next Plant Resources
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Execution Challenges
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• Standardization Across Plants
• Common Understanding of Requirements
• Development Team vs. Business Process Expectations
• Assuming Understanding Between Developers and Customers
• Knowledge Continuity
• Armstrong Resource Model Realignment
• Implementation Scheduling
• Plant Schedule Changes
• Unforeseen Business Challenges
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IT System ArchitectureGlobal Specification Management & Quality Data Collection
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Results – Improved IT Support
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• Global Specification System (GSM)
• Available via Citrix
• One Instance Centrally Maintained with Standard Data Model
• Data Collection System (QDC)
• Web-based – Eliminates Fat Client Installation
• Site Based Server Deployments
• Integration with Other Systems
• Standard Reporting Model
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Results – Improved Business Support
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• Remote Support
• Resource Mobility
• Sales Opportunities
• Equipment Design Engineering
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Results – Specification Creation/Revision Improvements
• Common Look Across Plants
• Clone Specifications for Quick Starting Points
• View Multiple Specifications Simultaneously
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Results –Data Collection Improvements
• Operator Experience
• Tailored to Specific Operator Responsibilities
• Eliminated Manual Data Entries
• Linked to Specification System with Change History
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Results – Information Accessibility
• Information Availability from Days to Minutes
• Transparency Across Sites to Compare Specifications
• Dashboards for Quick Daily Review of Production Runs
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Next Steps
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• Ongoing Evolution Driven by Plants
• Further Digitalization Efforts Driving Higher Efficiency
• Sustainability
• Part of Quality Audits – Plant Maintenance Awareness
• Provides IT Ability to Maintain System Going Forward
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What Kept Us Moving Forward
© 2019 AVEVA Group plc and its subsidiaries. All rights reserved.
• Armstrong & Aveva Alignment
• Continuity of Core Team Resources
• Armstrong’s Internal Support
• Senior Leadership
• IT Leadership
• Operations
• Technical
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© 2019 AVEVA Group plc and its subsidiaries. All rights reserved.
Q&A
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Survey
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Review this session in the AVEVA World Conference APP
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Haven’t downloaded the app yet?
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3 View the session in the app and the survey
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linkedin.com/company/aveva
@avevagroup
ABOUT AVEVA
AVEVA is a global leader in engineering and industrial software driving digital transformation across the entire asset and operational l ife cycle of capital -intensive industries.
The company’s engineering, planning and operations, asset performance, and monitoring and control solutions deliver proven results to over 16,000 customers across the globe. Its customers are supported by the largest industrial software ecosystem, including 4,200 partners and 5,700 certified developers. AVEVA is headquartered in Cambridge, UK, with over 4,400 employees at 80 locations in over 40 countries.
aveva.com
© 2019 AVEVA Group plc and its subsidiaries. All rights reserved.