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| Building the Effective Enterprise Let Us Help You Pave the Way How to Conquer MMOG/LE Terry Onica – Director, Automotive, QAD Sharon Wood – Corporate Delivery/MMOG Champion, SGroup Automotive

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| Building the Effective Enterprise

Let Us Help You Pave the WayHow to Conquer MMOG/LETerry Onica – Director, Automotive, QADSharon Wood – Corporate Delivery/MMOG Champion, SGroup Automotive

| Building the Effective Enterprise 2

The following is intended to outline QAD’s general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, functional capabilities, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functional capabilities described for QAD’s products remains at the sole discretion of QAD.

Safe Harbor Statement

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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■MMOG/LE overview■OEM expectations & best practices■QAD support■S Group automotive case study

Session Agenda

Let Us Help You Pave the Way - How to Conquer MMOG/LE

| Building the Effective Enterprise

MMOG/LE Overview

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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• Materials• Management • Operations• Guideline• Logistic • Evaluation

What is MMOG/LE?

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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• Developed by AIAG/ Odette with OEMs and Suppliers• Assessment tool to select & evaluate suppliers• Provides site score (e.g., A, B or C)

What is MMOG/LE?

Let Us Help You Pave the Way - How to Conquer MMOG/LE

MMOG/LE = DeliveryISO/TS-16949 = Quality

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■Organizations capabilities against best practice in handling:■ Customer volume fluctuations■ Capacity constraints■ Contingency planning■ Sub supplier capability■ Resource allocation■ Employee skills■ …and much, much more

Focuses on Supply Chain Management

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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• Excel spreadsheet with:−Six chapters−206 criteria−Answer responses: Yes, No, N/A−Criteria weighting:

What is MMOG/LE?

Let Us Help You Pave the Way - How to Conquer MMOG/LE

F3   Supplier delivery performance metrics (e.g. on-time delivery, receipt discrepancies, ASN accuracy) shall be defined and measured.

F3

F2

F1

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Classification

ABest practice

BUnstable or inconsistent

processes

CDeficient in key

critical areas

■Level A F3 criteria = 35 F3 require ERP

usage

■Level C Spreadsheets

A B C Classification Definition

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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1. Strategy & improvement2. Work organization3. Capacity & production planning4. Customer interface5. Production & product control6. Supplier interface

MMOG/LE Chapters

Let Us Help You Pave the Way - How to Conquer MMOG/LE

| Building the Effective Enterprise

OEMs Using Tier 1 Using Tier 1 Using (cont)

Chrysler Autoliv Pierburg

CNH – Latin America

Benteler Selzer Automotive

FAW-VW Beru SNOP

Ford Bosch Valeo

GM Brose WABCO

Iveco Continental ZF

Jaguar/Land Rover Faurecia

PSA Gates Under Review

Renault Johnson Controls BMW

Tofas Fiat (Turkey) Lear Daimler

Volvo Car Magna Powertrain Honda NA

Volvo Truck MGI Coutier VW 11

MMOG/LE Customer Usage with Suppliers

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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Submissions■ Supplier selection■ Annual update

Chrysler by March 31, Ford and GM by July 31

Audits■ Poor supplier performance■ New business■ Growing suppliers■ New product launch

Potential impact to risk for customer’s business■ Not achieving a Level A■ Not submitting an MMOG/LE assessment

OEM Submission Requirements

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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OEM Assessment Expectations & Best Practices

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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Is MMOG/LE Being Driven by Management?

■Driven by operations ■Executive management teams■Corporate delivery champion (CDC)■Championed by materials management

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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■Planning■Scheduling■Sub-suppliers

Are You Relying on Spreadsheets?

A

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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Quality

16

Who is Leading the Assessment?

Materials Manager

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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■Top management ■Materials manager■Corporate delivery

champion■Purchasing■Production■Engineering

■Program manager■Human resources■Quality■It■Logistics■Sales■Customer service

Is the Right Person Answering the Question?

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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■Global terms and conditions■Supplier manuals■Customer web sites and applications

EDI portals Delivery rating Capacity Packaging and labeling Container management

■Customer training

Have You Documented Customer Specifics?

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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■ Record evidence Work instructions Customer specifics Notes Non applicable

■ Annual review■ Competition

Are You Thoroughly Documenting Comments?

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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Poor Assessment Comments? Why? Delivery performance to customer (e.g. customer performance rating, ship-to-schedule, shipping discrepancies) shall be measured.

   

Resources versus customer requirements shall be reviewed upon receipt of shipping requirements (e.g. 862/DELJIT/shipping schedules…) comparing daily ship requirement sent by customers.

  JIT and daily meeting

Criteria Comments

1

2

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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■ Menu item in ERP (50.6.4, etc.)■ Customer specifics (Ford MP&L in a Box■ Work instruction (WI-ASN-0030-EM-Ford)■ Cross reference to other criteria (MMOG/LE 4.3.2.1)

Best Practice Assessment Comments. Why?

All shipments, including documentation and labeling, shall be prepared to customer, industry, and government/international standards and requirements (e.g. customs handling, C-TPAT, PIP, AEO) including carrier routings.

 

Only documentation required is the packing slip (50.6.4) and the shipper (50.6.8); ASN export screen is (50.6.22). Labeling is covered in MMOG/LE 4.3.2.1. Ford labeling specs are listed in MP&L In A Box as indicated in Work instruction for ASN process is WI-ASN-0030-EM-FORD

Criteria Comments

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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Are Your Work Instructions Detailed Enough?

Let Us Help You Pave the Way - How to Conquer MMOG/LE

Used for training & back-ups

Instructions should Include: Purpose/scope Person(s) responsible Explanation of acronyms MMOG/LE criteria Step by step instructions

Obtaining user logins Customer specifics Errors & contingencies Metrics

Document version control

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QAD Support

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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QAD MMOG/LE Answer Sheet Update

Criteria Answer Q-Scan

Recently added: Q-Scans and Cebos!

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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QAD Automotive Process Map

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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Project Health Check – Op Metrics

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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Schedule Variances – Op Metrics

<- Customer

Supplier ->

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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■Review critical questions & top OEM criteria

■Review processes, procedures, work instructions and assessment comments

■Present findings to management

MMOG/LE Q-Scan

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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■Documents■Training management■Problem solver■Customer management■Supplier management■APQP■Auditing■Gage■Work manager

Cebos Modules to Support MMOG/LE

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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S Group Automotive Case Study

Let Us Help You Pave the Way - How to Conquer MMOG/LE

Sgroup Automotive

● Small to mid-size company (aprox. 175 employees)

● Tier 1 supplier to Ford & Chrysler

● Tier 2 supplier to JCI & Faurecia

Products Produced● Load Floors● Spare Tire Covers● Headliners● Seat Backs

Webberville Manufacturing Facility

Owosso Manufacturing Facility including Shea Interiors

SK Automotive, Puebla, Mexico

QAD Version Service Pack 1

SGroup QAD Implementation Go-Live January 2013

QAD EOB process – on premise3 sites in 4 months

Why QAD?

● To better align ourselves to become MMOG/LE compliant with our customers:

▪ Better Inventory Control (5.2.2.1)▪ EDI Compliance (4.1.2.3)▪ Consistent communication with our suppliers

through Supply Chain Portal (6.3.2.1)▪ Ease of Production Scheduling (3.3.1.1)

QAD Easy-On-Boarding

As you click on the down arrow, you will see the Work Instruction for that procedure. It will also take you to the

screen of the procedure, in this case Confirm Shipper.

Supplier Performance – MMOG/LE F3 Critical

The compliance button takes you to all MMOG/LE elements of Receiving.

Each element is clickable and brings up the MMOG/LE compliance with the QAD answer.

What QAD has done for me in the present:

● Ease of training end-users with the process maps● QAD EOB came ready to use. No custom enhancements needed for go-live● Customer specifics were already loaded in QAD for MMOG/LE compliance● Work instructions for most processes were already written – just needed to be “Sgrouped”

What QAD will do for me in the future:

● Set up a cycle count program at all 3 plants● Pull and review reports for scrap, downtime and production efficiencies● Tracking of supplier performance through Supply Chain Portal● The use of operational metrics within QAD

With the use of CEBOS Preventative Maintenance module, this software enables us to be compliant with these four MMOG/LE requirements pertaining to the inspection and calibration of all

equipment used to satisfy customer requirements.

Next steps using CEBOS:

● Gage Calibration

● APQP & PPAP

● Document Control

● Layer Process Audits

● Corrective Actions for Quality & Delivery

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Summary

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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■ Ford & GM annual assessments due 7/31/13■ OEM assessment expectations

How does your organization stack up

■ QAD can help you meet customer expectations QAD Answer Sheet MMOG/LE Q-Scan Cebos Quality module Process maps with work instructions & op metrics EOB process for new implementation and upgrades

■ MMOG/LE Version 4

Summary

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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■ Available for download at QAD App Store for customers on maintenance

■ Automotive Process Maps (107)■ Easy On Boarding Bundle includes:

Work instructions (600+) Training courses (115) Compliance points (206)

To Down Load Automotive Process Maps

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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■Terry Onica: [email protected]■Sharon Wood: [email protected]

Questions & Answers

Let Us Help You Pave the Way - How to Conquer MMOG/LE

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www.qad.com©QAD Inc. 2013