© experian information solutions, inc. 2010. all rights reserved. experian and the marks used...

© Experian Information Solutions, Inc. 2010. All rights reserved. Experian and the marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein may be the trademarks of their respective owners. No part of this copyrighted work may be reproduced, modified,or distributed in any form or manner without the prior written permission of Experian Information Solutions, Inc.Confidential and proprietary.

Experian Access Sales Training

NSC – October 2011

© Experian Information Solutions, Inc. 2011. All rights reserved.Confidential and proprietary.

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Agenda

Experian Access Overview Experian Access vs. eSolutions Experian Access Verticals Experian Access Demonstration

New User Management System Experian Web Access Control System (EWACS) New features EWACS Demonstration


3

The NEW Experian Access

Launching – October 28 2011 Featuring:

Streamlined user experience

Faster access to information

Targeted marketing content

Vertical specific offers Ability to easily add new

products


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eSolutions vs. New Experian Access

Existing eSolutions Experian Access

•One size fits all •Vertical specific offers

•Long, hard to use, inquiry pages •Streamlined inquiry pages

•Outdated, 1990’s design •Cutting edge design, following brand guidelines

•Products look different from each other •Consistent, uniform design for all products

•Long development timeline to add new products

•Ability to easily add new products

•One size fits all marketing content •Targeted marketing content

•Outdated SSO system •New Global SSO


5

Experian Access Products

Available Products

Collection and Locating Services • Address Search • Address Update • Collection Advantage • Collection Report • MetroNet

Consumer Credit Services• Bullseye• Connect Check Plus • Credit Profile Report • Employment Insight

•Instant Update •Social Search •Subscriber Decode

Industry Specific Services• Automotive Credit Profile• Healthcare Credit Profile

Prospect Marketing Services• Instant Prescreen

Partner Services • Income View• SmartBusinessReports

Coming soon…• iScreen• Precise ID / KIQ

Custom Solutions


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Dashboard

New Features Links to recorded

Experian Access training sessions

Batch Dashboard Download recent

batch jobs User Groups and

training sessions Sign-up for

upcoming sessions


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Streamlined user interface

Limited display of input fields to streamline process

Ability to Submit batches from product input pages

List of products available for demo


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Enhanced output for all products Easy to read and more efficient

No need for glossary Easy to use

Click for user guides, video web casts, product FAQ, etc.

Customizable by industry

Enhanced Report Output


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Archive and Usage Reporting

Streamlined design with results displaying below search parameters

Default timeframe set to today

New date range options

All product reports located in one location

Archives are now available for:

Collection Advantage Instant Prescreen


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Preferences

All products now have a preference page

Ability to set user preferences and company preferences


11

Experian Access Help Center

Product User Guides Recorded Training

Webinars Frequently Asked

questions Security Information


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Experian Access Vertical Platform

Customized Experian Access by Vertical Targeted Dashboard content Targeted product offerings


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Experian Access Client Migration

October November December January February

Client Support / TSC training

All new clients will be setup on Access

Client migration notification

Weekly user training sessions begin

1st group of 100 clients will be migrated

User training

Client migration continues

User training

Client migration continues with 100 clients per week

User training

Production release

Sales training Sales Support

& Membership training


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Client Migration Process

Existing eSolutions clients will be migrated weekly in groups of 100:

4 weeks prior to migration: Email notification to AE’s of migrating clients Email notification to clients

1 week prior to migration: Email notification to clients

Day of migration: Email notification to clients Migrated clients will starting using Experian Access If migrated clients attempt to login to eSolutions, they will be reminded of the

migration and forwarded to the Experian Access login page.

ID’s and passwords will be migrated along with preference settings, usage data and archives


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Experian Access Client Migration landing page

Emails will direct users to the Experian Access Migration lading page:

Information about migration

FAQ’s Recorded training

sessions Details on live

weekly training sessions


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New Clients: How to qualify a sales lead for Experian Access

Starting November 7, all new clients requiring internet access to Experian consumer credit products should be setup on Experian Access.

Does your client want to make all credit purchases (CPRs, Collections, etc.) from a single provider? 2

Do they want to move more quickly than their internal resources allow? 41

Are you working with a small to medium-sized credit grantor?

3Are they looking to transact over the internet?

If Yes…

1. Engage an Experian Access team member or Sales Support for assistance demoing Access

2. Work with membership to on-board client

3. Have client fill out contracts and Head Designate form

4. Work with Access/Sales Support for client training


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Resources

Experian Access Product Brochure Experian Access Help Center

https://www.experian.com/access/help-center.html Experian Access User Guide

https://www.experian.com/assets/access/Experian-Access-User-Guide.pdf

Experian Web Access Control System Security Designate User Guide Experian Access Migration Landing Page

https://www.experian.com/access/migration-landing.html

https://www.experian.com/access/help-center.html







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Experian Access Demonstration

https://stg1.experian.com/access/login.html


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The all NEW Experian Web Access Control System

What is EWACS?

Experian Web Access Control System

EWACS is the user administration tool used by clients to manager their users

Creation and administration of Company Groups

Creation and administration of Users

Administration to Experian Access products

Note: EWACS is replacing the existing Access Control System (ACS)


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NEW GROUP CREATION(Group Structure)


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NEW GROUP CREATION

At the Dashboard, an Administrator can click the Create Group link and select the Company Name and Group Parent (My Group) where the new group will be created in the “pop up” dialogue box.

Populate the new Group Name and click the ‘Create’ button

The Assign Product screen presented to allow selection of the products available for the new group.

After selecting a Product, Subcscriber ID and/or Product Options can then be added and saved.

In the Product Assignment tab, edits can be made.

In the Group Attributes tab, SME Verticals can be assigned.

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3

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5

6

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USER CREATION

Click the Create User link within the Users section (or the User dropdown menu)

Select the desired Company and Company Group this user will belong to from the drop down box


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END USER CREATION

Populate the user information section. The fields with the symbol are required fields.

Notes:

The User Id must be 6 to 32 characters in length, should not contain any spaces and should be in lowercase.

The email address will be used for all security communications.

The Start/End Date determines the life time of the account.

The "Role" drop down list box should be selected to specify if the user being created requires the ability to create other users (Security Designate) or not (End User)

Once you have created the User ID, the next step is to assign the user products and their associated properties.


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PRODUCT AND OPTION ASSIGNMENT

After clicking the "Create" button, you will be shown a confirmation screen.

The system will present you a screen with the available products for the user. Select the needed product and click Next.

On the next screen select the Subcode(s) needed

The system will move them to the assigned section automatically

Select the product options needed and click the save button.

Note: Subcode may not be required to access all Experian Products

If more products are needed please use the Product Assignment tab, click on the Assign Product button and repeat as needed.


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RESTRICTIONS

Experian emphasizes the use of restrictions to ensure the correct usage of systems

To restrict the unauthorized access EWACS offers:

Time of Day Access, and

IP Restriction

Please contact your network administrator to ensure accurate IP address restriction.


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REPORTING FUNCTIONALITY

From the dashboard click on “Create Reports” Sub menu

Available reports are:

Access Logs: Lists the date and time of the user access along with details on authentication success or failure (and reason)

Audit: View changes made to user accounts by administrator, including which administrator and change details

Email: Traces all emails sent by the EWACS system and used primarily for support purposes

Password Reset: Traces all password resets including date, time, status and originator

User Access: Provides ability to generate report based on user’s access to products, product options, by group or status

User Inactivity: Search users who have been locked or deleted due to inactivity


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EWACS Demonstration

https://stg1-ss6.experian.com/ewacs/login.jsp


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QUESTIONS?


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Contacts

Experian Access Support

Dina Velarde 714 830 7307 [email protected]

Kristin LeFevre 714 830 5618 [email protected]

© experian information solutions, inc. 2010. all rights reserved. experian and the marks used...

Documents

new experian accesslaunching

new products ability

user guides

product faq

enhanced output

training sessionssign

uniform design

service marks