e-commerce fraud attacks grew more than 30% from 2016 to … · © 2018 experian information...

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© 2018 Experian Information Solutions, Inc. All rights reserved. Experian and the Experian marks used herein are trademarks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein are the property of their respective owners. Experian is a nonexclusive full-service provider licensee of the United States Postal Service ® . The following trademarks are owned by the United States Postal Service ® . ZIP and ZIP Code. The price for Experian’s services is not established, controlled or approved by the United States Postal Service. We understand how fraud is perpetrated, and we know that attackers will continue developing more automated and legitimate-looking attacks that bypass static or traditional controls. Using a multilayered approach to authentication and fraud detection, without disrupting the consumer, is the best way to stop fraud and protect the customer experience. E-commerce Fraud Attacks Grew More Than 30% From 2016 to 2017 Where Does E-commerce Fraud Occur? Experian ® analyzed millions of e-commerce transactions from our 2017 client data to identify fraud attack rates for both shipping and billing locations across the United States. The data reveals the increase of e-commerce attacks in 2017, the geographical differences and how international IP addresses affect the overall riskiness of a transaction. Fraud attack rates represent the attempted fraudulent e-commerce transactions against the population of overall e-commerce orders. Reshippers, or “shipping mules,” continue to be an area of concern and a driver of fraud. To acquire the proceeds of fraudulent transactions, attackers get creative, often using reshippers or freight forwarders to ship to a final, often overseas, destination. All 10 of the riskiest ZIP™ codes have large international ports or airports with orders originating from China, Venezuela, Taiwan and Hong Kong IP addresses. Top 5 Riskiest and Safest U.S. States Fraud doesn’t discriminate. It happens all over the country due to the availability of compromised data. Attackers can be anywhere, making their digital footprint appear as though they are coming from the legitimate customer’s end device or profile. 1. Delaware 195.92 2. Oregon 170.11 3. Florida 45.15 4. New York 37.28 5. California 32.62 Top 5 Riskiest Shipping States 1. Nebraska 11.73 2. Wyoming 12.00 3. South Dakota 12.43 4. Connecticut 12.68 5. Wisconsin 13.13 Top 5 Safest Shipping States 1. Delaware 93.98 2. Oregon 86.13 3. Washington, D.C. 46.50 4. Florida 39.21 5. Georgia 31.48 Top 5 Riskiest Billing States 1. Nebraska 17.18 2. South Dakota 17.80 3. Pennsylvania 18.18 4. West Virginia 18.32 5. Rhode Island 18.36 Top 5 Safest Billing States A ZIP Code™ must have exceeded 1,000 transactions to make this list from either a shipping or a billing perspective. Attack rates are in basis points (bps) — 1bps = 0.01% Top 10 Riskiest ZIP Codes Overall Transactions from international IP addresses are much riskier than average — 6.7x riskier from a shipping perspective, and 7.1x riskier from a billing perspective. SHIPPING ATTACK RATE 1178.5 HIGHEST-RISK IP COUNTRY KOREA BILLING ATTACK RATE 604.7 HIGHEST-RISK IP COUNTRY SINGAPORE 97250 PORTLAND, OR SHIPPING ATTACK RATE 1257.6 HIGHEST-RISK IP COUNTRY CHINA BILLING ATTACK RATE 549.1 HIGHEST-RISK IP COUNTRY TAIWAN 97251 PORTLAND, OR SHIPPING ATTACK RATE 1059.4 HIGHEST-RISK IP COUNTRY MALAYSIA BILLING ATTACK RATE 1385.5 HIGHEST-RISK IP COUNTRY MALAYSIA 97252 PORTLAND, OR SHIPPING ATTACK RATE 2741.8 HIGHEST-RISK IP COUNTRY CHINA BILLING ATTACK RATE 2180.1 HIGHEST-RISK IP COUNTRY CHINA 97079 BEAVERTON, OR SHIPPING ATTACK RATE 1473.4 HIGHEST-RISK IP COUNTRY TAIWAN/HONG KONG BILLING ATTACK RATE 501.9 HIGHEST-RISK IP COUNTRY TAIWAN/HONG KONG 91733 SOUTH EL MONTE, CA SHIPPING ATTACK RATE 63.4 HIGHEST-RISK IP COUNTRY N/A BILLING ATTACK RATE 795.5 HIGHEST-RISK IP COUNTRY N/A 77060 HOUSTON, TX SHIPPING ATTACK RATE 1010.6 HIGHEST-RISK IP COUNTRY VENEZUELA BILLING ATTACK RATE 970.3 HIGHEST-RISK IP COUNTRY VENEZUELA 33198 MIAMI, FL SHIPPING ATTACK RATE 921.7 HIGHEST-RISK IP COUNTRY VENEZUELA BILLING ATTACK RATE 616.5 HIGHEST-RISK IP COUNTRY VENEZUELA 33195 MIAMI (DORAL), FL SHIPPING ATTACK RATE 1935.1 HIGHEST-RISK IP COUNTRY VENEZUELA BILLING ATTACK RATE 871.7 HIGHEST-RISK IP COUNTRY VENEZUELA 33122 MIAMI, FL SHIPPING ATTACK RATE 1155.1 HIGHEST-RISK IP COUNTRY VENEZUELA BILLING ATTACK RATE 882.8 HIGHEST-RISK IP COUNTRY VENEZUELA 33166 MIAMI, FL

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Page 1: E-commerce Fraud Attacks Grew More Than 30% From 2016 to … · © 2018 Experian Information Solutions, Inc. All rights reserved. Experian and the Experian marks used herein are trademarks

© 2018 Experian Information Solutions, Inc. All rights reserved.

Experian and the Experian marks used herein are trademarks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein are the property of their respective owners.

Experian is a nonexclusive full-service provider licensee of the United States Postal Service®. The following trademarks are owned by the United States Postal Service®. ZIP and ZIP Code. The price for Experian’s services is not established, controlled or approved by the United States Postal Service.

We understand how fraud is perpetrated, and we know that attackers will continue developing more automated and legitimate-looking attacks that bypass static or traditional controls. Using a multilayered approach to authentication and fraud detection, without disrupting the consumer, is the best way to stop fraud and protect the customer experience.

E-commerce Fraud Attacks GrewMore Than 30% From 2016 to 2017

Where Does E-commerce Fraud Occur?Experian® analyzed millions of e-commerce transactions from our 2017 client data to identify fraud attack rates for both shipping and billing locations across the United States. The data reveals the increase of e-commerce attacks in 2017, thegeographical differences and how international IP addresses affect the overall riskiness of a transaction. Fraud attack rates represent the attempted fraudulent e-commerce transactions against the population of overall e-commerce orders.

Reshippers, or “shipping mules,” continue to be an area of concern and a driver of fraud. To acquire the proceeds of fraudulent transactions, attackers get creative, often using reshippers or freight forwarders to ship to a final, often overseas, destination. All 10 of the riskiest ZIP™ codes have large international ports or airports with orders originating from China, Venezuela, Taiwan and Hong Kong IP addresses.

Top 5 Riskiest and Safest U.S. StatesFraud doesn’t discriminate. It happens all over the country due to the availability of compromised data. Attackers can be anywhere, making their digital footprint appear as though they are coming from the legitimate customer’s end device or profile.

1. Delaware195.92

2. Oregon170.11

3. Florida45.15

4. New York37.28

5. California32.62

Top 5 Riskiest Shipping States

1. Nebraska11.73

2. Wyoming12.00

3. South Dakota12.43

4. Connecticut12.68

5. Wisconsin13.13

Top 5 Safest Shipping States

1. Delaware93.98

2. Oregon86.13

3. Washington, D.C.46.50

4. Florida39.21

5. Georgia31.48

Top 5 Riskiest Billing States

1. Nebraska17.18

2. South Dakota17.80

3. Pennsylvania18.18

4. West Virginia18.32

5. Rhode Island18.36

Top 5 Safest Billing States

• A ZIP Code™ must have exceeded 1,000 transactions to make this list from either a shipping or a billing perspective.• Attack rates are in basis points (bps) — 1bps = 0.01%

Top 10 RiskiestZIP Codes Overall

Transactions from international IP addresses are much riskier than average — 6.7x riskier from a shipping perspective, and 7.1x riskier

from a billing perspective.

SHIPPING ATTACK RATE

1178.5HIGHEST-RISK IP COUNTRY

KOREA

BILLING ATTACK RATE

604.7HIGHEST-RISK IP COUNTRY

SINGAPORE

97250PORTLAND, OR

SHIPPING ATTACK RATE

1257.6HIGHEST-RISK IP COUNTRY

CHINA

BILLING ATTACK RATE

549.1HIGHEST-RISK IP COUNTRY

TAIWAN

97251PORTLAND, OR

SHIPPING ATTACK RATE

1059.4HIGHEST-RISK IP COUNTRY

MALAYSIA

BILLING ATTACK RATE

1385.5HIGHEST-RISK IP COUNTRY

MALAYSIA

97252PORTLAND, OR

SHIPPING ATTACK RATE

2741.8HIGHEST-RISK IP COUNTRY

CHINA

BILLING ATTACK RATE

2180.1HIGHEST-RISK IP COUNTRY

CHINA

97079BEAVERTON, OR

SHIPPING ATTACK RATE

1473.4HIGHEST-RISK IP COUNTRYTAIWAN/HONG KONG

BILLING ATTACK RATE

501.9HIGHEST-RISK IP COUNTRYTAIWAN/HONG KONG

91733SOUTH EL MONTE, CA

SHIPPING ATTACK RATE

63.4HIGHEST-RISK IP COUNTRY

N/A

BILLING ATTACK RATE

795.5HIGHEST-RISK IP COUNTRY

N/A

77060HOUSTON, TX

SHIPPING ATTACK RATE

1010.6HIGHEST-RISK IP COUNTRY

VENEZUELA

BILLING ATTACK RATE

970.3HIGHEST-RISK IP COUNTRY

VENEZUELA

33198MIAMI, FL

SHIPPING ATTACK RATE

921.7HIGHEST-RISK IP COUNTRY

VENEZUELA

BILLING ATTACK RATE

616.5HIGHEST-RISK IP COUNTRY

VENEZUELA

33195MIAMI (DORAL), FL

SHIPPING ATTACK RATE

1935.1HIGHEST-RISK IP COUNTRY

VENEZUELA

BILLING ATTACK RATE

871.7HIGHEST-RISK IP COUNTRY

VENEZUELA

33122MIAMI, FL

SHIPPING ATTACK RATE

1155.1HIGHEST-RISK IP COUNTRY

VENEZUELA

BILLING ATTACK RATE

882.8HIGHEST-RISK IP COUNTRY

VENEZUELA

33166MIAMI, FL