| india post0 improving operational efficiency for speed post source: mail network optimisation...

|India Post 1

Improving operational efficiency for Speed Post

SOURCE: Mail Network Optimisation Project

Processes at Booking POs/ MBCs/BNPL Centers

Network Schedule Optimization

Processes at SPC/Sorting Hub

Processes at Delivery PO

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Processes at Booking POs


Booking POs close separate bags for TD and NTD

Booking POs ensure that pre collection rounds are in place i.e., articles are bagged and dispatched in MMS on time

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The network schedule optimisation will address 4 focus areas


▪ Collection (rounds) from Booking Post Offices:– How often should Booking Post Offices send

Speed Post articles to the Sorting Hub– At what times should it send articles?

▪ Set/Shift planning at Sorting Hub: – How to match manpower to processing

volumes? – How to select the right processing windows

for the different types of Speed Post articles?

▪ Inter-city mail movements: – How to determine the most appropriate

flight/ train/road transport for sending Speed Post article to other Sorting Hubs?

▪ Delivery rounds from Sorting Hub to Delivery Post Offices: – How often should Sorting Hub send

processed Speed Post articles for delivery to the Delivery Post Offices and at what times?

City 1

SPC 1

PO 1

PO 3PO 2

SPC 2

City 3

SPC

City 2

SPC

PO 1

PO 3

PO 2

TMO

TMO

|India Post 6 6 SOURCE: Mail Network Optimisation Project

The collection rounds should be dedicated to Speed Post (especially for urban Sorting Hubs) and not mixed with first class mail

Optimisation can be achieved only if certain conditions/processes are rigorously followed

The MMS vehicle should be able to reach the Sorting Hub in time to leave for the next collection round (if any) and also in time for articles to be processed at the Sorting Hub

The trip for each MMS vehicle in a collection round should start from the farthest (from Sorting Hub) PO in its route and end with the nearest PO

POs should keep their Speed Post bags ready when the MMS vehicle is expected to arrive and load them on the vehicle as soon as it arrives

POs should close separate bags for TD and NTD articles for the Sorting Hub

This has implications on the number of MMS vehicles required by the Sorting Hub

MMS vehicles are the most critical resource in a collection round and should not be kept waiting.

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3

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1 TD = Town delivery

Sort rest of India volumes before outgoing flight

Sort TD from own P.O.s while “waiting” for flight receipts

Sort TD from rest of India after receipt from incoming flight


Ratio

nale

Non-TD1 sorting TD1 sorting(from own P.O.s)

TD1 sorting(from rest of

India)

Receiptfrom POs

Cut-off to ensureflight connectivity

Receipt of itemsfrom other cities

Cut-offfor POs

… ensure your POs segregate NTD and TD, and send you two separate bags so that your SPC can prioritise

In order to make this happen …

Demarcated shift (set) planning is utilised to optimise D+1 quality

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2

3

1

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What is the most appropriate flight/ train/road transport for sending Speed Post articles to other Sorting Hubs?


Town 1

SPC 1

PO 1

Town 2

SPC

PO 1

TMO

TMO

▪ The objective is to select appropriate flights/trains by which a Sorting Hub sends NTD Speed Post articles to various other Sorting Hubs in order to maximise next day delivery

▪ The earlier the connection, the less the pressure on the destination Sorting Hub and higher the chances of next day delivery of articles

▪ However, if it is too early, the number of articles that can be processed by the origin Sorting Hub might be too low

▪ Therefore the flight/train needs to be selected keeping in mind this trade-off

1

2

3

4

|India Post 9 SOURCE: Mail Network Optimisation Project

Complete benefits of the delivery rounds can be achieved only if these guidelines are followed

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The delivery rounds prescribed above should be dedicated to Speed Post (especially for urban Sorting Hubs) and not mixed with first class mail as far as possible

The number of post offices that a MMS trip covers in a delivery round should be such that the MMS vehicle is able to reach the post offices in time to enable the sorting postmen do beat sorting and then enable the postmen to take the articles for delivery

This has implications on the number of MMS vehicles required by the Sorting Hub

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Improve the layout

▪ Make it into an assembly line

▪ Streamline Mail agency/TMO

Improve sorting process

▪ Change sorting logic based on volume data extracted from Speed Net

▪ Use new sorting cage design

Provide adequate equipments and infrastructure

▪ Use new roller containers, trays, trolleys and bag cutters

▪ Provide computers, scanners, printers and internet connectivity


▪ Layout is a key enabler for streamlining the flow or articles inside a Sorting Hub hall▪ A self explanatory schematic of an assembly line like layout is shown above▪ This is only a concept diagram and needs to be adapted to the specific local

constraints in terms of dimensions of the operation hall.

Layout of a Sorting Hub


Equipments for Sorting Hub

Sorting Cages

Bag cutter and stool Tray trolleysRoller containers

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Processes at Delivery POs


Improve the layout to make it efficient

▪ Bring all delivery-related branches on one floor

▪ Organize sorting cages in the middle and postmen desks around them

Increase the efficiency of pre-sorting activities

▪ Use stamp cancellation machine

▪ Involve postmen in beat-sorting activity

Be rigorous in Post-delivery activities

▪ Feed delivery status into SpeedNet

▪ Definitely update remarks in case of RTS articles

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Proposed layout for Delivery POs


29.5 ft Sorting cages Sequencing tables

19 ft

Entrance

P.O. boxes

Table forsupervisor

Beat sorting and scanning station for Speed Post

11

1 2 3

6 5 4Tables for opening bags and facing

Beat sorting station for ordinary

5 4 3 29 8 7 610

1

Beat sorting and computer entry station for Registered Post

Beat sorting and computer entry station for Money Orders

Beat sorting for parcels

PUTLIBOWLI EXAMPLE

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| india post0 improving operational efficiency for speed post source: mail network optimisation...

Documents

sorting hub po

sorting td

speed post source

delivery po slide

booking post offices

delivery post offices

network schedule optimisation

booking pos source