© j. christopher beck 20081 lecture 25: hospital scheduling

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© J. Christopher Beck 2008 1 Lecture 25: Hospital Scheduling

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© J. Christopher Beck 2008 1

Lecture 25: Hospital Scheduling

© J. Christopher Beck 2008 2

Outline Healthcare & Scheduling Operating room scheduling at Mt.

Sinai Problem Models Results

© J. Christopher Beck 2008 3

Readings

Blake & Donald,Mount Sinai Hospital Uses IntegerProgramming to Allocate Operating Room Time, Interfaces, pp 63-87, 32(2), 2002.

© J. Christopher Beck 2008 4

Healthcare & Scheduling

A growth opportunityfor scheduling research Staff scheduling (nurses,

doctors, orderlies) Operating room scheduling Patient scheduling

operations, clinics, … Therapy (e.g., radiation)

Historically, much lessattention than manufacturing

© J. Christopher Beck 2008 5

Healthcare & Scheduling

Challenges Uncertainty

ER, going into labour, complications in surgery, …

Large, interacting systems The law of unintended consequences

Complex “people” constraints in a high-stress job

Many stakeholders

© J. Christopher Beck 2008 6

OR Room Scheduling

How to allocate OR time among different surgical specialties e.g., ophthalmology, gynecology,

surgery, oral surgery, … Cyclical schedule Number and type of ORs available Assign specialties who will be

given priority at different times

© J. Christopher Beck 2008 7

© J. Christopher Beck 2008 8

3-Step Process

Management: total number of OR hours available

Nurse manager: # of template schedules # of rooms and hours of opening each

day must meet total hours must be feasible with nurses’ collective

agreement

© J. Christopher Beck 2008 9

3-Step Process

Nurse manager: using template, assign available time to departments Competing objectives:

hospital wants to reduce cost fewer hours

doctors want to maximize income more hours

equity among surgical departments

© J. Christopher Beck 2008 10

Constraints & Preferences

One department per day share by assigning alternate weeks to

different departments i.e., alternate Mondays to different depts

Consistent schedule from week to week

Min/max bounds on number of blocks assigned to each department in a given day/week

© J. Christopher Beck 2008 11

Model

i – operating room type j – department k – day of week xijk - # of blocks of type i assigned

to department j on day k dik – duration of block i on day k

(long, short) X (main, EOPS)

© J. Christopher Beck 2008 12

Model

Assign xijk such that the sum of the time allocated for a department is equal to their target number of hours

penalty for dept j target time for dept j

© J. Christopher Beck 2008 13

Model

sj+ – amount of oversupply for dept j

sj- – amount of undersupply for dept j

© J. Christopher Beck 2008 14

minimize penalty

allocated time ± over/under supply

all available rooms are allocated

bounds on number of roomsassigned to a dept in a day

bounds on number of specific type of room assigned to a dept in a day

© J. Christopher Beck 2008 15

bounds on number of specific type of room assigned to a dept in a week

arbitrary bound on max. under allocation

© J. Christopher Beck 2008 16

Results

Full production since 1997 Time to produce schedule reduced

from days to 1 or 2 hours OR manager’s time reduced saving

$20K/year Faster scheduling more alternatives

investigated increased quality Objective measure of quality

© J. Christopher Beck 2008 17

Other Points

Background section provides an interesting description of how & why the Canadian healthcare system is set-up economic incentives, etc.

Political realities old process (p. 68) objective criteria reduces conflict

© J. Christopher Beck 2008 18

What Do I Have to Know about this Paper?

As this is a fairly simple, mostly non-technical paper, you should have a detailed understanding of both the problem and the model I could give you an OR scheduling

problem and ask you to give me a MIP model for it