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ÞNë¢Ë¦× ìÜàN ~ ©© ¯ ° ƅƄŪřƃŒ ţƒŧœř Ò / Ó / ÏÍÍÒ ________________________________ ŬƈƃŒ ¾ƍŕſ ţƒŧœř ŧ Ö / ÎÍ / ÏÍÍÒ ¾ŮƍƆƃŒ ŗŶƆœŞ Ƒż ŗƄƆœŬƃŒ ŖťƍŞƃŒ ŖŧŒťŒ žƒŕűř ŗƒƈœƂƆō ŗŶƆœŞƃŒ ŘœƒƄƂ ƇƆ ŖŧœřŤƆ ŗŵƍƆŞƆ ƏƄŵ ŗŪŒŧť ťƃŒ Ƃ ŧƍř ¾ƒƍűƃŒ ťƆšŒ ƅŧƂŒ ƑƈŒŧƍƂƃŒ ũƈƍƒ ũŧœż ŧŷŕŬƈ ŨŕśŬŔ - řƔŷŕƊŰƅŔ ŘũŔŧƛŔ ƇŬƁ ŧŕŰśƁƛŔƏ ŘũŔŧƛŔ řƔƆƄ - ¿ŰƏƈƅŔ řŸƈ੠[email protected] ŧŷŕŬƈ ūũŧƈ ƓƊƂśƅŔ ŧƎŸƈƅŔ - ŘũƂŷ ƆƃŒ řŪ Ť Ƅ ŭ ϲ ϓΔ ϳέΩϻ ΕΎϳϮΘδ Ϥϟ ϒ ϠΘΨϣ ϡΎ ϤΘϫ ϰ Ϡϋ ΔϠϣΎθ ϟ ΓΩϮ Πϟ ΓέΩ ϡϮ Ϭϔϣ ΫϮΤΘ γ Α ΓΩϮ Πϟ Δ ϴϤϫϻ Ϛ ϟΫϭ ϲϟΎ όϟ Ϣϴ ϠόΘϟ ΕΎδ γΆϣ Ύ ϬϨϣϭ Δ ϣΎόΑ ΕΎ ϤψϨϤϟ ϔ λϮ ΔΤϠ γϻ Ϧ ϣ ΎϬ ΎϬϨϣϭ ΎϨΗΎόϣΎΟ ΕΎϴϠϛ ϲϓ ϲΗΎϴϠϤόϟ ϖϴΒτΘϟϭ ΔϳήψϨϟ Δϳ΅ήϟ ΎϬϟϼΧ Ϧϣ ΔϤψϨϤϟ ϦϤπΗ ΔϴδϓΎϨΘϟ ϛ ϞλϮϤϟ ΔόϣΎΟ ΕΎϴϠ . ϡϮ ϴϟ ϯή ϧ ϲ ϓΎ ϬΗΎϘϴΒτΗϭ ΔϠϣΎθ ϟ ΓΩϮ Πϟ ΓέΩ Δϔδ Ϡϓ ϯϮΘδ ϣϰ Ϡϋ ΓϮ Πϓ ϙΎ Ϩϫ ϥ ϲϟΎόϟ ϢϴϠόΘϟ ΕΎδγΆϣ . ΚΤΒϟ Ϊϴϗ ΕΎϴϠϜϟ ΕέΩϻ Δϳήψϧ ϢϟΎόϣ ϢϳΪϘΗ ϰϟ ΚΤΒϟ ϑΪϬϳ ΎϨϫ Ϧϣϭ ΔϠϣΎθϟ ΓΩϮΠϟ ΓέΩ ϡϮϬϔϣ Ϧϋ ϓΪϫϭ ΎϬ ϮѧΗ ϯΪѧϣ ΔѧγέΩ Ϧϋ ϼπϓ ˬ ΎϬΗΎΒϠτΘϣϭ ΕΎѧΒϠτΘϤϟ ήϓ ΎϬϘϴΒτΘϟ ΚΤΒϟ Ϊϴϗ ΕΎϴϠϜϟ ϲϓ ΔϠϣΎθϟ ΓΩϮΠϟ ΓέΩϻ ΔϴγΎγϻ . ΔϴΗϻ Εϻ΅ΎδΘϟ ϰϠϋ ΔΑΎΟϻ ΚΤΒϟ ϝϭΎΤϳ ϡΎϋ ϞϜθΑϭ : ˺ . ˮΎϬϓΪϫϭ ΔϠϣΎθϟ ΓΩϮΠϟ ΓέΩ ϡϮϬϔϣ ϰϠϋ ωϼσ ΔΛϮΤΒϤϟ ΕΎϴϠϜϟ ϯΪϟ Ϟϫ ˻ . ϲϓ ΔϠϣΎθϟ ΓΩϮΠϟ ΓέΩ ϡϮϬϔϤϟ ΔϴγΎγϻ ΕΎΒϠτΘϤϟ ήϓϮΘΗ Ϟϫ ˮΚΤΒϟ Ϊϴϗ ΕΎϴϠϜϟ ΎϬϤϫ ΕΎΟΎΘϨΘγϻ Ϧϣ ΔϋϮϤΠϣ ϰϟ ΚΤΒϟ ϞλϮΗϭ : ϢΛ Ϧϣϭ ˬ ΔϠϣΎθϟ ΓΩϮΠϟ ΓέΩ ϲϨΒΘϟ Δϣίϼϟ ΕΎΒϠτΘϤϟ ΚΤΒϟ Ϊϴϗ ΕΎϴϠϜϟ ΔΌϴΑ ϲϓ ήϓϮΘϳ ϦϴΛϮΤΒϤϟ Ωήϓϻ ήψϧ ΕΎϬΟϭ ϖϓϭ ϰϠϋ ϖϴΒτΘϠϟ ΔϤϼϣ ϲϬϓ . ΕΎϴλϮΘϟ Ϧϣ ΩΪϋ ΖϣΪϗ ΕΎΟΎΘϨΘγϻ ϰϠϋ ΩΎϤΘϋϭ . The Ability of Applying Total Quality Management in Mosul University A Study of Selected Group in Different Colleges Dr. Akram A. AL-Taweel Assistant Professor Dept. of Industrial management Faris Y. AL-Korani Assistant Lecturer Technical Institution ABSTRACT The concept of total quality management has attracted the attention of different managing levels in general; such as organizations of higher education that is, because of the importance of quality which are among competitive weapons, through which the organization insures a bigger marketing share.

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Page 1: ¾ n R W v S ^ | W S l R V e ^ R V g R e R ~ U q Y W S M

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The Ability of Applying Total Quality Management in Mosul UniversityA Study of Selected Group in Different Colleges

Dr. Akram A. AL-TaweelAssistant Professor

Dept. of Industrial management

Faris Y. AL-KoraniAssistant Lecturer

Technical Institution

ABSTRACT

The concept of total quality management has attracted the attention of differentmanaging levels in general; such as organizations of higher education that is, because of theimportance of quality which are among competitive weapons, through which theorganization insures a bigger marketing share.

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Through a theoretical review and an operational fulfillment in our University Collegesand specifically Mosul University Colleges at present, we indicated the theoretical gap inTQM philosophy & the application on the organizations of higher education.

Here, the project aims at presenting theoretical features for the College’s management,under discussion, about the concept and the prerequisites, in addition to providing the basicrequirements for the total quality management of application to the Colleges, underdiscussion.

Generally, the project tries to answer the following questions:1. Do the Colleges’ managements, under discussion, have any idea on the concept of

total quality management and their aims?2. Are there any basic requirements about the ability of applying Total Quality

Management Requirements in the Colleges, under discussion?The project has reached a number of conclusions, the most important was:In Colleges environment, under discussion, the availability of basic requirements for

adopting the Total Quality Management, so it is suitable for fulfillment from the people’spoint of view of the, under discussion. Depending on these conclusions, a number ofrecommendations were presented.

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2000 -2001..

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