وزارة السياحة الصفحة الرئيسية · obtain (icdl) certificate (international...

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Page 1: وزارة السياحة الصفحة الرئيسية · Obtain (ICDL) certificate (International Computer Driving License). 6. Build contact, relationship and conduct negotiations
Page 2: وزارة السياحة الصفحة الرئيسية · Obtain (ICDL) certificate (International Computer Driving License). 6. Build contact, relationship and conduct negotiations
Page 3: وزارة السياحة الصفحة الرئيسية · Obtain (ICDL) certificate (International Computer Driving License). 6. Build contact, relationship and conduct negotiations
Page 4: وزارة السياحة الصفحة الرئيسية · Obtain (ICDL) certificate (International Computer Driving License). 6. Build contact, relationship and conduct negotiations
Page 5: وزارة السياحة الصفحة الرئيسية · Obtain (ICDL) certificate (International Computer Driving License). 6. Build contact, relationship and conduct negotiations
Page 6: وزارة السياحة الصفحة الرئيسية · Obtain (ICDL) certificate (International Computer Driving License). 6. Build contact, relationship and conduct negotiations
Page 7: وزارة السياحة الصفحة الرئيسية · Obtain (ICDL) certificate (International Computer Driving License). 6. Build contact, relationship and conduct negotiations
Page 8: وزارة السياحة الصفحة الرئيسية · Obtain (ICDL) certificate (International Computer Driving License). 6. Build contact, relationship and conduct negotiations
Page 9: وزارة السياحة الصفحة الرئيسية · Obtain (ICDL) certificate (International Computer Driving License). 6. Build contact, relationship and conduct negotiations

Registration Procedures:

Trainees who meet the admission criteria can submit their

applications through the electronic site

w w w . s c t a . g o v . s a Email: [email protected] further information, please contact the following numbers: ( Riyadh 880 8080 or 880 5588)

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Page 10: وزارة السياحة الصفحة الرئيسية · Obtain (ICDL) certificate (International Computer Driving License). 6. Build contact, relationship and conduct negotiations

Program benefits for Trainee

Monthly stipend during training as indicated by (HRDF) 1.

methodology.

Trainee will receive a professional certificate approved by Technical 2.

and Vocational Training Corporation (TVTC), Saudi Commission for

Tourism and Antiquities (SCTA) and International bodies.

Opportunity to be employed during or after the completion of the 3.

program.

Program benefits for employers:

The program is subsidized by the Human Resources Development 1.

Funds (HRDF), covering training expenses, 75% of trainees stipend,

and paying up to 50% of their salary on the first year of employment

upon completion of the training program.

Trainees are considered within the percentage of Saudization quota 2.

from the beginning of training period.

Better utilization of qualified young nationals with professional 3.

occupational certification approved by local and international

authorities.

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Page 11: وزارة السياحة الصفحة الرئيسية · Obtain (ICDL) certificate (International Computer Driving License). 6. Build contact, relationship and conduct negotiations

Training Hours for Specialized Skills

UnitNo. WeeksDay/WeekHrs/in classOJT/d/wOJT/hrs

Conduct Market

Research3945648

Sell Products to

Customer3945648

Participate in

Promotion Planning3945648

Total92713518144

Admission requirements:

A minimum of high school diploma 1.

Completion of occupational inventory test.2.

Completion of English placement test.3.

Applicant should not be currently employed 4.

Full time commitment is required.5.

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Page 12: وزارة السياحة الصفحة الرئيسية · Obtain (ICDL) certificate (International Computer Driving License). 6. Build contact, relationship and conduct negotiations

English Language & ICDL

ProgramNo. WeeksDays//WeekHrs/WeekTotal Hours

General English16525400

ESP16515240

Computer Skills

(ICDL)16510160

Grand Total32800

Training Hours for General Skills

UnitNo. WeeksDay/WeekHrs/in Class/WOJT/D/WOJT/Hrs

Admn. Tasks142018

Tourism Industry

Knowledge142018

Health,Safety &

security142018

Customer service142018

Liaise with Industry142018

Career Development142018

Total624120648

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Page 13: وزارة السياحة الصفحة الرئيسية · Obtain (ICDL) certificate (International Computer Driving License). 6. Build contact, relationship and conduct negotiations

Specialized Occupational Objectives:

Be able to develop marketing plan and/or participate in developing 1.

company marketing plan .

Evaluate competition in travel industry.2.

Process sales calls and prepare sales presentations to targeted 3.

clients and close the sales.

Follow up with after sales services to ensure customer satisfaction 4.

and update with new products.

Develop new markets by attending conferences, searching for new 5.

opportunities and prepare sales lead.

Participate in developing promotional materials.6.

Maintain updated records about sales and clients.7.

Program Duration and Content:

The duration of the program is (47) weeks and it contains the following

parts:

General English ( 16) weeks (400)hrs.1.

(16)weeks, English for special purpose (240) hrs and Computer skills 2.

(160) hrs.

General skills , (6) weeks (120) hrs in class + (48) hrs on job training 3.

(OJT)

Specialized occupational skills, (9) weeks, (135) hrs in class + (144) 4.

hrs on job training (OJT).

8.

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Page 14: وزارة السياحة الصفحة الرئيسية · Obtain (ICDL) certificate (International Computer Driving License). 6. Build contact, relationship and conduct negotiations

General Goal:

To equip the trainee with the required knowledge, skills and attitude to

become a professional Sales and Marketing Representative.

Objectives:

After the completion of this program, the trainee will be able to perform

the following:

General Occupational Objectives:

Develop industry knowledge and the skills to obtain information 1.

and locate resources.

Perform daily office administrative tasks and maintain office records 2.

keeping system.

Follow health, safety and security work procedures.3.

Provide satisfactory customer services.4.

Obtain (ICDL) certificate (International Computer Driving License).5.

Build contact, relationship and conduct negotiations with other 6.

tourism service providers.

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Page 15: وزارة السياحة الصفحة الرئيسية · Obtain (ICDL) certificate (International Computer Driving License). 6. Build contact, relationship and conduct negotiations
Page 16: وزارة السياحة الصفحة الرئيسية · Obtain (ICDL) certificate (International Computer Driving License). 6. Build contact, relationship and conduct negotiations

Training Guide for

Sales and MarketingRepresentative Program