Телефонные аппараты snom для skype for business server. Обзор...
TRANSCRIPT
Телефонные аппараты SNOM для Skype for Business Server.
Обзор возможностей, пошаговая настройка
Учебный центр БЕЛТЕЛ. 01 сентября 2015, 18.00.
вебинар из серии «Всё, что вы хотели знать о UC Microsoft»
Александр Журавлев
Программа1. Обзор телефонных аппаратов snom для Skype for Business Server
20152. Детальный обзор новинок — snom 725 и snom 7653. Подготовка к инсталляции. Частые ошибки
и их предотвращение4. Базовая настройка инфраструктуры SfB5. Подключение и тестирование базового функционала
телефонных аппаратов snom 6. Troubleshooting. Инструменты.
!!! Qualified products table !!!• http://
partnersolutions.skypeforbusiness.com/solutionscatalog/ip-phones• https://technet.microsoft.com/en-us/office/dn788944
Solutions Catalog | IP Phones28.04.2015
01.09.2015
Lync Qualification
Optimized (5 моделей)• Lync Phone Edition (Windows Embedded CE 6.0 Core)
• Индикатор присутствия
• Только для UC Microsoft
• desk phone/common area phone
• только DHCP
• Better Together over USB• Tanjay: SIP URI, Domain Name, User Name, and Password
(on the touchscreen)
• Aries: phone extension and PIN
• FW на сайте Microsoft
• 1 Lines (registrations)
• Manual Provision
Compatible (26 моделей)
• IP PBX (H.323/SIP)/UC Microsoft
• DHCP/manual• Better Together over Ethernet• SIP URI, Domain Name, User Name, and Password• phone extension and PIN• FW на сайте производителя• 1-16 Lines (registrations)• Auto/Manual provision
Lync IP Phones Comparison Table (19.05.2011)
Lync IP Phones Comparison Table (26.03.2012)
snom
snom 300 snom 821
2 x 10/100 2 x 10/100/1000 Инструкция 2006
(snom 320)
Дополнительное оборудование
snomsnom 715 snom 760
2 x 10/100/1000 710 - 2 x 10/100715 - 2 x 10/100/1000
snom BToE
Note that the 3xx series is not supported on snom UC edition v3. snom 821, snom PA1, snom MP v3 firmware is only supplied under an existing snom professional service contract.
snom 715, 720, 725, 760
btoe_local_port!: 7005btoe_remote_host!: 10.2.10.54btoe_remote_port!: 7005btoe_session_key!: btoe_pin_authentication!: off
Дополнительное оборудование
The WLAN feature on snom7xx/snom8xx VoIP phones supports the following hardware models:•snom WLAN USB Stick 802.11 b/g/n (no longer produced) WLAN USB sticks using Ralink RT3070/RT2070 chipset can also be used: •Airlink WiFi b/g (not tested) •ALLNET (ALL0233RP, ALL0233MINI) •BIGtec (BIG120) •INTELLINET Wireless (150N USB) (doesn't fit to USB port, adapter cable required) •LOGILINK (WL49a) •TP-LINK (TL-WN727N) •Linksys WUSB100 v2 RangePlus (starting from 8.7.3.7 firmware) •Warning:
• Belkin F5D8053 v3 - this is a RT2770 chipset and so doesn't work. This is what is supplied if you order Belkin today. You may need an older-version USB stick.
• TP-LINK TL-WN727N comes in different versions. V3 has a Ralink RT5370 chipset and won't work!
WLAN USB sticks using Ralink RT5572 and Mediatek/Ralink MTK7601 chipsets •ALLNET (ALL0233DB, ALL0235NANO) (starting from 8.7.5.14 and 8.7.3.25.12 firmwares)
WIFIRT3070• Linksys WUSB100 v2 • D-Link DWA-125 rev A2• Tenda W311U • TP-LINK TL-WN7200ND• ZyXEL NWD2105 • TP-LINK TL-WN727N v1 • TP-LINK TL-WN321G v4• D-Link DWA-127 rev A1
RT2070• D-Link DWA-110 rev B• Tenda W541U
snom MP
snom для Lync 2013
Начиная с 8.8.1.1
ОбновлениеImport-CsDeviceUpdate -Identity "service:WebServer:lon-se1.adatum.com" -FileName C:\snom760-8.8.2.16.cab
snom UC release v2 (на сайте 01.09.2015)• snom 710 (Microsoft Qualified)• snom710-UC-8.8.2.26 • snom710-8.8.2.26
• snom 720 (Microsoft Qualified)• snom720-UC-8.8.2.26 • snom720-8.8.2.26
• snom 760 (Microsoft Qualified)• snom760-UC-8.8.2.26 • snom760-8.8.2.26
• snom 821: Microsoft Qualified / final version• snom821-UC-8.8.2.26 • snom821-8.8.2.26
• snom MeetingPoint (please enquire for dedicated MP support)
• snom PA1 (please enquire for dedicated PA1 support)
• nomPA1-UC 8.8.2.26 • snomPA1-8.8.2.21
snom UC release v3 (на сайте 01.09.2015)• snom 715, snom D715 - Qualified March 2015• snom715-UC-8.8.3.27.cab • snom715-UC-8.8.3.27-SIP-r.bin
• snom 725, snom D725 - Qualified March 2015• snom725-UC-8.8.3.27.cab • snom725-UC-8.8.3.27-SIP-r.bin
• snom 715, snom D715 - Update August 2015• snom715-UC-8.8.3.31.cab • snom715-UC-8.8.3.31-SIP-r.bin
• snom 725, snom D725 - Update August 2015• snom725-UC-8.8.3.31.cab
• snom725-UC-8.8.3.31-SIP-r.bin
• NEW !! snom D765 - Update August 2015• snomD765-UC-8.8.3.31.cab • snomD765-UC-8.8.3.31-SIP-r.bin
• snom 720 - Qualified 2014• snom720-UC-8.8.3.27.cab • snom720-UC-8.8.3.27-SIP-r.bin
• snom 760 - Qualified 2014• snom760-UC-8.8.3.27.cab • snom760-UC-8.8.3.27-SIP-r.bin
snom SIP-to-UC• Необходима лицензия UC на каждый телефон!• Доступ к документауии и FW доступен только для партнеров snom!1) Upload the snom firmware CAB files to Lync Update service via Lync PowerShell 2) Store template XML files in Lync server (IIS), optional edit them in advance 3) Define and configure DHCP vendor specific options
C:\fileshare\1-WebServices-1\DeviceUpdateStore\3PIP\snom\ http://{prov_host}/RequestHandler/Files/3PIP/snom/snom760/AB/ENU/8.8.3.27/CPE/CPE.nbt
C:\Program Files\Microsoft Lync Server 2013\Web Components\Internal Website\
2)
3)
Инструкция
snom-Lync-firmware-XML-templates
snom760-fw.htm<!-- Please do not edit this file, before you read the comments for each section! -->
<?xml version="1.0" encoding="utf-8" ?><firmware-settings>
<!-- Following settings will direct the device to the UC edition firmware stored in Lync Server-->
<!-- The variable {prov_host} represents the server FQDN the device detects via DHCP vendor specific option 66 (encapsulated in 43). -->
<!-- Please edit {prov_host} to an FQDN or the path to the firmware CPE.nbt file only, if it is not stored as documented and adapt it to your designated repository! -->
<firmware perm="$">http://{prov_host}/RequestHandler/Files/3PIP/snom/snom760/AB/ENU/8.8.2.6/CPE/CPE.nbt</firmware></firmware-settings>
snom-Lync-configuration-XML-templates
snom760.htm
• Enjoy the new 7x5 series with snom UC edition v3!• We have the snom D765 ready now!! • snom 7x5: The best desk phone choice for Lync 2013 • Download and evaluate the 8.8.3.27/31 firmware release + BToE Manager featuring:• Contact search / ABS• Call Park• Busy on Busy • Safe Transfer• Advanced Boss/Admin• Most versatile set of Function keys
• 3 colors LED presence state• Push to talk / Intercom• Speed Dial• Transfer to Mobile/Mailbox
• Dual Registration SIP/Lync• BToE• snom has added many unique telephony features, including:• Lync Server based conference• Callback on Busy (CoB)• On busy forward to target number• Automatic Busy Redialing• Conference Roster
• Boss/Admin Stay in Conference• Ad-hoc Conference from Contact Group• Contact Search with AD images (color phones)• Call Pickup on Ringing (BLF – snom to snom)• snom DECT multicell mobility* • snom phones are unmatched within the Lync community. • On the networking side, snom has strengthened security and complex deployment
even further, featuring:• SBA/SBS survivability• Full topology resiliency• Cost-effective, simplified gateway failover• 802.1x/LLDP network client authentication with pass-through / Version 8.8.3.31• snom from the early beginning focused on managment of phones in small to large
deployments and has developed solutions, like:• snom native Lync inband provisioning (100% MS Lync – no extra server)• Advanced Push/pull maintenance (best in class industry management and
provisioning)• snom industry standard provisioning • snom provides fully automatic secure Lync provisioning methods to support roaming
work-places with shared use phones. • The BTOEManager PC client software provided runs under Windows 7 and Windows
8.1, both on 32-bit and 64-bit machines.
Please follow the following steps for a successful installation: 1. Deep-dive into certain features with snom and Lync (for example
Extension/PIN authentication, software update via Lync, etc.), please read the UC full documentation v3.
2. If you like to automatically mass roll-out the UC edition firmware you can do this out-of-the-box as described in the UC v3 Guide.
3. If you run into a troubleshoot scenario, please download the "Topology Checklist Dokument" and make sure your installation complies with every mentioned point.
4. snom offers professional service support for your Lync deployments to help smootly run Lync in your organization. This support covers BToE rollout, secure phone management and snom unique productivity features.
UC-licensePlease note that you need a valid UC-license to use snom phones on a productive Lync environment. Any questions concerning productive use or licenses, please contact [email protected]
http://www.snom.com/en/your-personal-menu/snom-uc-edition-firmware-center/uc-edition-licence/
• 3.2 Если лицензиат приобрел лицензию на одном телефоне, он не имеет право использовать программное обеспечение на другом телефоне (разные MAC-адреса-) в то же время. Если лицензиат хочет использовать программное обеспечение на другом телефоне, он обязан приобрести еще одну лицензию для этого телефона, даже если он прекращает использовать программное обеспечение на старом телефоне.
• Лицензиат имеет право использовать программное обеспечение для 30-дневного бесплатного ознакомительного периода
DHCPcmd (не обязательно под админом)cd\C:\>DHCPUtil.exe -sipserver: lon-se1.adatum.com -webserver: lon-se1.adatum.com -runconfigscriptРестарт DHCP сервер после этого
DHCP• Import-CsDeviceUpdate -Identity "service:WebServer:lon-se1.adatum.com" -FileName C:\snom725-8.8.3.31.cab• Import-CsDeviceUpdate -Identity "service:WebServer:lon-se1.adatum.com" -FileName C:\snom760-8.8.3.31.cab• Import-CsDeviceUpdate -Identity "service:WebServer:lon-se1.adatum.com" -FileName C:\snomD765-8.8.3.31.cab
• \\lon-se1.adatum.com\lync-share\1-WebServices-1\DeviceUpdateStore\3PIP\snom\snom725\AB\ENU\8.8.3.31\CPE• \\lon-se1.adatum.com\lync-share\1-WebServices-1\DeviceUpdateStore\3PIP\snom\snom760\AB\ENU\8.8.3.31\CPE• \\lon-se1.adatum.com\lync-share\1-WebServices-1\DeviceUpdateStore\3PIP\snom\snomD765\AB\ENU\8.8.3.31\CPE
• <firmware perm="$">http://lon-se1.adatum.com/RequestHandler/Files/3PIP/snom/snom725/AB/ENU/8.8.3.31/CPE/CPE.nbt</firmware>
• </firmware-settings>• <firmware perm="$">http://lon-se1.adatum.com/RequestHandler/Files/3PIP/snom/snom760/AB/ENU/8.8.3.31/CPE/CPE.nbt</
firmware>• </firmware-settings>• <firmware perm="$">http://lon-se1.adatum.com/RequestHandler/Files/3PIP/snom/snomD765/AB/ENU/8.8.3.31/CPE/CPE.nbt</
firmware>• </firmware-settings>
• http://172.16.0.191/screen.bmp• C:\Program Files\Skype for Business Server 2015\Web Components\Internal
Website• #• 0000
• UM_snom710_en 94• UM_D715_en 93• UM_D72x_en 94• UM_76x_en 95
ДокументацияАппараты• UM_snom710_en 94 стр.• UM_D715_en 93 стр.• UM_D72x_en 94 стр.• UM_76x_en 95 стр.Микропрограмма UC• UG_snom71x_UC_Edition_en 40 стр.• UG_snom72x_UC_edition_en 56 стр.• UG_snom760_UC_Edition_en 59 стр.
Желательно учитывать• hardcoded FQDN time.windows.com• 042 NTP Servers • DHCP Option 43 для получения сертификата• DHCP Option 120 для аутентификации• DHCPUtil.exe and DHCPConfigScript.bat 64-bit Windows DHCP• DHCPUtil.exe -SipServer lync.schertz.local -RunConfigScript • Option 43 (for vendor=MS-UC-Client):• https://fe1.uclab.ru:443/CertProv/CertProvisioningService.svc • Если DHCP Server не поддерживает работу с опциями 43 и 120 set-CsRegistrarConfiguration –
EnableDHCPServer $true• Enterprise Voice • Установите PIN
Рекомендации• Пилотный проект• Тестирование всего функционала• Обучение пользователей• Обучение администраторов• Оборудование из списка “Qualified products table”• Системы записи тел. разговоров., Call Center• Через EDGE (сертификат UC)