01 swissphone paging network references and … digital pocsag alerting system for the french...
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Swissphone Telecom AG Fälmisstrasse 21 8833 Samstagern
Swissphone ReferencesVersion 1.0, November 15th 2011
Version 1.0
Table of contents
Nationwide paging network Telepage Suisse 3
e*Message Germany Cityruf paging network 6
Regional paging network
New Digital POCSAG Alerting System for the French Department Eure-et-Loir 10
Heilbronn: digital alert network delivers seamless coverage 11
Multi-master network in Kreis Lippe: Digital alerting system for demanding terrain 13
Digital alerting: Brandenburg is state of the art 15
Regional Command & Control Centre Network in Lower Saxony, Germany 17
Out on a shout - saving lives at sea 19
New digital systems for fire brigades in Lower Austria 21
Swissphone Wireless - OptiNet (Switzerland) 23
Lebig - Customized Paging Network (Austria) 24
GVZ - Redundant alerting network (Switzerland) 25
Schleswig - Holstein chooses digital and encrypted alert system 26
Brochures
Swissphone Products
ITC 2100 28
DE920 Ex 31
DE925 33
DE935 35
HURRICANE DUO 37
RES.Q 39
SWISSPHONE
Paging Network MigrationSwissphone Switzerland - Telepage Suisse paging network
Base Station
History:
In 1985 Switzerland›s national provider Swiss PTT installed
the fi rst POCSAG paging network using approximately 500
base stations. It operated on two frequencies (147.400 and
147.375 MHz). The paging service «Ortsruf B» was very popu-
The network was built up in a stellate confi guration. The cen-
tral network controller in Bern-Ittigen transmitted messages
to 40 regional transmitter group controllers which were con-
nected by the 550 base stations via landlines.
In 1994 Swiss PTT integrated the ERMES paging protocol
defi ned in 1986 by the European Community which would
operate in the same frequency band (169.425 to 169.800
MHz) across Europe. In order to adapt this protocol Swiss
PTT installed a third paging network transmitting on one of
the frequencies specifi ed by the ERMES paging protocol.
Reasons for the migration:
In 1998 the federal Swiss PTT was divided into two separa-
te companies: «Schweizer Post» and Swisscom. Swisscom
became the national telecommunication provider and was
therefore responsible for the «Ortsruf B» service as well as its
paging network. In order to concentrate on the core busines-
ses, Swisscom moved all paging activities to its newly found-
ed subsidiary AllWireless AG in 1999.
In the beginning the shares were held by Swisscom (51%)
and SwissConnexx (49%). Two years later Swisscom exited
the paging market and sold its shares to SwissConexx. In
2003 Swissphone acquired AllWireless as its subsidiary. All-
Wireless became Swissphone Wireless.
The upgrade of the network starts
In 2004 Swissphone decided to upgrade the paging network
two:
1. The lines connecting the network controller to the base
stations had to be leased and were very expensive.
2. The technology was so old, that maintenance was nearly
impossible.
Swissphone already had experience in paging network mig-
ration from their Funkruf2000 project in 2000 and had faced
similar conditions. In order to operate economically it was
necessary to get rid of the expensive leased lines. While the
leased lines were replaced with satellite connections in Ger-
many, Swissphone decided to replace them with TCP/IP con-
nections in Switzerland.
Telepage Suisse Paging Network (before migration)
1 … 40
1 … 550
lar and attracted so many customers, that only one year later
a second network with two additional frequencies (147.325
and 147.300 MHz) was put into operation.
Paging Network Migration
Base Station
Base Station
Telepage Suisse Paging Network (after migration)
Telepage Suisse Paging Network (during migration)
1 … 550
1 … 550
Even though satellite connections were less expensive, TCP/
IP connections establish a two-way communication network.
This form of communication has two advantages:
1. Simple operation: all base stations can be monitored in
real time simultaneously. They can be controlled from a
control centre via a browser interface.
2. Extend transmission safety: every data package is confi r-
med and repeated in case of a confi rmation failure.
To establish TCP-IP connections, Swissphone developed se-
veral new components to upgrade the whole network:
Network controllers to distribute paging messages via
TCP/IP and to realize redundancy via a PSTN network.
Base station controllers: while the transmit-
ter remained, new base station controllers had
to be installed. PSTN lines maintain redundan-
cy in case of temporary TCP/IP failure.
Network operation centre: to monitor each base station
and the whole network via the web interface in real time
A synchronization network to build up a si-
multaneous broadcasting network.
The best way to ensure transmission safety was to install a
simultaneous broadcasting network. All messages must be
sent out at the same time. The network controller sends all
messages to the base stations with a time stamp and every
base station must transmit the message at the time specifi ed
by the time stamp.
To ensure that all base stations will send simultaneously, their
internal clocks have to be synchronized. In order to realize
this, Swissphone implemented a synchronisation network
consisting of 22 new syncmaster sites with GPS receivers.
They receive the precise time from satellites and forward it to
the other base stations. This solution guarantees a time syn-
chronization of ±20μs all over Switzerland. Additional fall back
solutions have also been implemented. If a GPS receiver fails,
this base station will receive the time information from the
control centre at Swissphone headquarters in Samstagern.
Theoretically all base stations could receive the time informati-
on from there if the GPS service is unavailable at all.
Switching the distribution network from line to TCP/IP
In order to prevent any loss of paging data, the network had
to operate continuously. Two switches were implemented into
the system:
1. A software switch in the paging terminal to switch from
the leased lines network controller to the TCP/IP network
controller.
2. An electrical switch in every base station, to switch the
transmitter from the old (receiving data via least lines)
to the new base station controller (receiving data via
TCP/IP).
In 2006 Swissphone had again successfully completed the
migration. On February 28th 2006 the distribution network
change from leased lines to TCP/IP was performed within
seconds by a single mouse click. During the whole process
the paging network operated continuously without any loss
of paging data.
1 … 40
SWISSPHONE
Paging Network Migratione*Message Germany - Cityruf paging network
History:
The paging service, Cityruf, was inaugurated by Germany›s
national provider Deutsche Bundespost in 1989. It was set
up as a nationwide commercial POCSAG paging network for
private and offi cial customers.
The network was built in a stellate confi guration. The central
network controller in Frankfurt am Main transmitted messages
to 8 main cluster controllers via landlines. Regional cluster con-
trollers helped to connect them with the 777 base stations.
Some cornerstones:
777 base stations
83 paging areas
3 frequencies (465.970, 466.075, 466.230 MHz)
Reasons for the migration:
In 1994 the federal Deutsche Bundespost was privatized and
divided into several corporations. The telecommunication di-
vision was renamed as Deutsche Telekom®. While the Deut-
sche Telekom® took over the operation of the paging service
Cityruf, the lines which connected the whole network were
operated by a different corporation from which they had to
be leased.
In 1996 the Deutsche Telekom® decided to modernize the
paging network to get rid of the antiquated technology and
the expensive leased lines. The base stations should be con-
nected directly to the central network controller via satellite.
Main and regional cluster controllers became superfl uous
which minimized the amount of error sources. Another step
in the modernization process was the implementation of the
ERMES paging protocol in addition to the POCSAG protocol.
In order to facilitate this migration Deutsche Telekom® initia-
ted the Funkruf2000 project. The following companies were
involved in this project:
Rhode&Schwarz (radio call sender)
ATM-Computer (network controller)
Cityruf Paging Network (before migration)
Cityruf Paging Network (after migration)
1 … 8 1 … n 1 … 777
1 … 777
Paging Network Migration
The migration came to a halt
The fundamental idea for the project was sound. The modernization of the paging network would solve many problems and estab-
lish a cost effi cient network; however, planners could not foresee the start of the GSM boom in 1996.
Number of customers in thousands
1990 1991 1992 1993 1994 1995 1996 1997 1998 1999
GSM 274 533 841 1275 1611 2130 2688 3752 5840 9232
Paging 270 342 414 465 549 836 1002 965 701 519
10’000 GSM
9’000
8’000
7’000
6’000
5’000
4’000
3’000
2’000
1’000 Paging
1990 1991 1992 1993 1994 1995 1996 1997 1998 1999
While the number of GSM customers quadrupled between
1996 and 1999, the number of paging customer was halved
in that same period of time. This development led Deutsche
Telekom® to halt the project Funkruf2000 and move paging
activities to its subsidiary Q-Bic.
The rapidly growing GSM market required full attention and
Deutsche Telekom® decided to redirect all available resources
to the GSM sector. With all efforts concentrated on the GSM
sector, the paging business lost attention and was neglected.
The role of Swissphone
Although the paging business was not a priority for the Deut-
sche Telekom® subsidiary Q-Bic, they could not simply dis-
continue the service. Too many customers depended on the
service and Deutsche Telekom® could not risk upsetting them.
Many of these customers were large companies that also had
GSM and PSTN services.
The best solution for Deutsche Telekom® was to concentra-
te on GSM, while attempting to keep their Cityruf customers
happy. It was important to sell its subsidiary Q-Bic to a com-
petent corporation capable of operating the Cityruf network
and maintaining good quality. This was diffi cult because of
the lack of resources. More than 270 change requests and
bug reports created by Deutsche Telekom® had to be resol-
ved in order to restart operations. Resolving the problem was
complicated because two years had passed since the project
had been abandoned and many key personnel had resigned.
Two businessmen›s and the founder of Swissphone Helmut
Köchler have founded e*Message a Berlin based paging ope-
rating company to acquire the Cityruf service from Deutsche
Telecom® in 1999 including the abandoned project Funk-
ruf2000. Swissphone became the project leader and system
integrator. The two companies Rohde&Schwarz and ATM-
Computer, who had supplied the hardware at the beginning
of the project, also agreed to re-join.
SWISSPHONE
EN
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Swissphone Telecom AG
Fälmisstrasse 21
CH-8833 Samstagern
Tel: +41 44 786 77 70
Fax: +41 44 786 77 71
www.swissphone.com
Swissphone
Telecommunications GmbH
Industriestr. 51
D-79194 Gundelfi ngen
Tel: +49 761 59 05 0
Fax: +49 761 59 05 100
www.swissphone.de
Swissphone Austria GmbH
Dresdnerstr. 68/1/1
A-1200 Wien
Tel: +43 1 493 13 41
Fax: +43 1 493 13 41 17
www.swissphone.at
Swissphone Wireless AG
Seftigenstr. 57
CH-3007 Bern
Tel: +41 31 370 38 11
Fax: +41 31 370 38 12
www.swissphone.ch
The network modernization continues
The modernization of the network from landline to satel-
lite would be particularly challenging due to the large area
covered by the network. The fi rst step was to setup a test
system at Swissphone›s headquarters in Samstagern to co-
ordinate change requests and bug reports. Considerable lo-
gistical efforts were made to transport 777 base stations to
Samstagern in order to install hardware and software modifi -
cations. After their update the base stations were reinstalled
at their original locations.
The next step was switching from old to new technology. As
previously mentioned, many relied on the service so the net-
work operation had to be secure, especially during the swit-
ching process.
In order to guarantee comprehensive network operation, an
antenna relay has been installed at each base station site.
The function of this relay was to switch the antenna at a spe-
cifi ed point of time from the old to the new base station. In
addition to the antenna switch a software switch has been im-
plemented inside of the Paging Processing System to switch
the traffi c fl ows from the old to the new system. With both
antenna and software switch Swissphone would be able to
effectively switch the distribution network from line to satellite
without interrupting the paging service.
An operation and maintenance system was implemented in
Samstagern to send commands via satellite to control the
antenna switches. At a specifi ed point of time the paging pro-
cessing system received the command to start transmitting
messages to the new satellite network controller. After the last
message was transmitted from the old system, each base
station site received the command from the operation and
maintenance system via satellite to switch the transmitting
antennas to the new radio transmitter.
Switching the distribution network from line to satellite
After the paging network rollout had been completed, the net-
work migration took place during the summer of 2000. In a
fi rst step only a small region around Nurnberg was switched
to test the new distribution network operation. After the fi rst
tests and small bug fi xings had been completed, region after
region was switched to satellite until the migration was com-
plete and the whole network operated with the new distributi-
on network with redundant satellite uplinks and control centre.
Swissphone had successfully
completed the migration from
landline to satellite over an
area larger than 250,000
square kilometres: a notewor-
thy milestone in the history of
both networking and Swiss-
phone.
Cityruf Paging Network (during migration)
1 … 8 1 … n
Data
Control
1 … 777
1 … 777
Alarm signals are capable of offering the best levels of availability by virtue of synchronous transmission throughout the entire reception area of the depart-ment. In the event of an emergency, all department specialists (doctors, divers, etc.) can be contactedimmediately. “Eure-et-Loir decided on this sys-tem in particular because it is highly flexible andcan be expanded trouble-free”, explains ColonelDidier Paris, director of SDIS. “This kind of network can be extended to up to eight rings that con-tain up to 128 slave base stations.
This makes it possible for a full-coverage alarm tobe sent out over a very large area in a short amount of time.” Network expansion is also pos-sible with the new ITC2000 basic stations modeled after the Swissphone ITC600 stations.
Swissphone guarantees simple and reliable network control with Clairon 2, the software package for digital alarming in France. This software has from the very beginning been developed according to the specific needs of firemen. It features a refined ergo-nomic design and an intuitive, web-based user inter-face comparable to that of an Internet browser. Clarion 2 can be individually tuned as needed to the var-ious types of deployment calls. As a result, Clarion 2 enables the full operation of emergency call cen-tres, the triggering of alarms for an entire zone, and – thanks to its function as a client server – the simple networking of multiple fire stations.
New Digital POCSAG Alerting System for the French Department Eure-et-Loir
SD
IS 2
8 –
Ale
xand
re
After commissioning the POCSAG radio networks in the departments of Seine-et-Marne and Seine-Maritime, Swissphone outfitted the SDIS (Department of Fire and Rescue) in Eure-et-Loir with a new alerting system. The network supplements the department’s system, which is activated by the CODIS and the alarm response personnel. The network, which consists of a master station located in Chartres and eleven additional basic stations (so-called “slave base stations”) spread over three rings, guarantees the transmission of synchronous digital POCSAG alarm signals at 173 MHz.
Author: Arnaud Marquer · Deputy Sales Director, Swissphone France
Author: Christoph Schäfer · Head of Product Sales, Swissphone Telecommunications GmbH, Gundelfingen
Heilbronn: digital alert network delivers seamless coverage
The city and district of Heilbronn had the digital alert network up and running by the end of May. This covers the metropolitan built-up area of the city of Heilbronn – an area of one hundred square kilo-metres – and the large surrounding district, with a terrain of 1,100 square kilometres that is highly demanding for radio technology. With a resident population in excess of 450,000 over 75,000 alerts are processed for the fire brigade and rescue services every year. In future, this will be happening via the new Heilbronn integrated command and con-trol centre (ILS), which is planned to be brought on line by the end of 2011.
Future-proof alert technology
Following detailed research into the future of communications technology for emergency services, especially the future of alert technology, and under the guidance of Fire Chief Uwe Vogel, area command announced that it will be introducing a digital alert system. The reasons behind this decision are multi-layered: seamless coverage of the supply zone was achieved with optimal multi-supply for the entire area.
This constitutes major progress compared to the partially intermittent supply delivered by the previous analogue radio technology. Apart from seamless coverage, another important reason is the separation of alerts from the voice radio channel.In the past, the combination of the two led to un-acceptable delays to alerts in major incidents. Digital alert technology is also future-proof, as, even after the introduction of the new digital voice radio technology (TETRA is currently in development in the Federal Republic of Germany) and the attendant shutdown of the 4-meter band relay radio infra-structure, a stand-alone alert structure still re-mains in place.
Data protection assured
Another point in favour of digital alert technology relates to the requirements of data protection managers. In legal terms, the city and district of Heilbronn is the network operator. It has to
SOLUTIONS
The Swissphone Magazine for Public Safety & Industry
ensure that any data sent via this network cannot be accessed by a third party. For example, it is obvious that alert messages from the rescue ser-vices in which address details and the clinical picture are communicated to the rescue vehicle should not get into the hands of unauthorised third parties. Swissphone’s digital alert technology guarantees that this will not happen. All texts are encoded with a 128-bit code, and can only be de-coded by the corresponding end devices, such as the BOSS 925V end device, or by the FDM.X vehicle communications system (with navigation). By using encryption, the city and district of Heilbronn is taking a leading role in Baden-Württemberg: It is the first district in Baden-Württemberg to encrypt all messages.
34 digital alert converters
The alert network for the city and district of Heilbronn includes fully redundant master DAU operation (digital alarm converter) with two digital alarm trans-mitters, which are controlled via radio relay system
and DSL. In addition to the digital alarm transmitter at the command and control centre for the voluntary fire brigade in Neckarsulm, the operation control ve-hicle of the Heilbronn professional fire brigade was also fitted with an alarm transmitter as a backup a number of years ago. A total of 34 DAUs were erected across the area, five of them in vandal-proof enclosures outdoors. Heilbronn uses 5,200 BOSS 925V pagers, which were fully programmed after ex-tensive preparative work at the Swissphone plant in Samstagern. With 32 radio identification codes, the pager model chosen offers a wide range of programming options, and has plenty of reserves for future tasks and changing alert structures.
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PRODUCTS
The administrative area of Lippe has taken the decision to transfer fire brigade and rescue service alerts completely over to POCSAG tech- nology on the 2-meter band. An important factor in the decision to use Swissphone tech-nology was the speed and security of alert transmission. This is even guaranteed where the terrain is demanding – as in Kreis Lippe. The Lippe mountain region has marked variations, ranging from peaks and ridges to flat hollows and hills.
Alerts issued in seconds…
Alerts are sent via wired communication, and transferred to radio relay feeders via four multimaster stations (digital alert transponders), and transmitted from there in chronologicalsynchrony. The multi-master network delivers sufficient field strength to ensure rapid and secure alerting in the area to be covered. The
multi-master site locations are in Lemgo, on the Hohe Asch, in Köterberg and Tönsberg-Oelingenhausen. The radio network consists of forty base stations (4 master and 36 slave stations), which are distributed across these four areas so that they deliver balanced field strength overall. The choice of location for thebase stations is determined from a computerradio field simulation, which is then verified in the area in question.
…and even in geographical basins
“The measured wireless coverage delivered bythe digital alert network means that we are nowfinally well covered for the areas of Kalletal and Extertal, which were a problem until now“, re-ports Friedhelm Plöger of the Regiebetrieb Bevölkerungsschutz (Government Civil Defence Force) for Kreis Lippe. His colleague Meinolf Haase also adds: “The consistent encryption of alerts also enables us to meet data protection regulations”.
Author: Alexander Rauch · Key Account Manager, Swissphone Telecommunications GmbH, Gundelfingen
Multi-master network in Kreis Lippe: Digital alerting system for demanding terrain
GERMANY
Dortmund
Düsseldorf
Cologne
Wiesbaden Mayence
Frankfurt
Jena
Zwickau
Leipzig
Dresden
Cottbus
Command and Control System Slave
Slave
Alarm Receiver
LANDigital Alarm
Device
Command and control centre Alarm Device Distribution Netword
cable-based
Radio Relay System
Radio Relay System
Master
Master
MasterMaster
Mobile Dispatch Centre
Best Supplied Region
06 | 07
The Swissphone Magazine for Public Safety & Industry
Doubly secure
The Swissphone system is doubly secure: during normal procedure, the alert from the command and control system goes to two digital alert trans- mitters. In turn, these send the message on to two wired master alert transponders and three further multi-master stations, which are reachedvia radio relay feeders. If either of the two digital alert transmitters fails, the other one automa-tically takes over and sends the alert on to the four master stations. If both digital transmitters fail,the appropriate operators can send the alert via an emergency input position to the four master alert transponders. From there, the alarm message will reach the 36 slave stations and therefore the alert reception devices.
Crisis mode for extreme emergencies
If either of the wired master alert transponders fails, the alert transmitter will automatically connect up with the other master. And if both wired alert transponders or either of the transponders locked on to radio relay fail, the system independently switches to another operating mode, known as crisis mode. The surrounding master and slave stations register that a master station has failed and take the message from another master or slave station. Crisis mode gets around the problem by using a remaining master station, ensuring net-workwide transmission in spite of the loss of all the
other master feeders – albeit at a slightly reduced transmission speed. A patrol car has also been additionally fitted with a digital alert transmitter. If the control centre wereto fail, the alert could be issued via the patrol car.
References of digital system projects
Administrative area of Bautzen, Saxony City of Bonn, North Rhine-Westphalia City of Dessau, Saxony-Anhalt City of Göttingen, Lower Saxony City of Halle, Saalekreis, administrative
area of Merseburg-Querfurt, Saxony-Anhalt Harzkreis, Saxony-Anhalt Region of Lausitz, Saxony Administrative area of Lippe,
North Rhine-Westphalia Administrative area of Mansfeld-Südharz,
Sachsen-Anhalt Administrative area of Olpe,
North Rhine-Westphalia Administrative area of Pinneberg for the region
of Steinburg/Dithmarschen/Pinneberg Administrative area of Schaumburg, Lower Saxony Administrative area of Siegen-Wittgenstein,
North Rhine-Westphalia Administrative area of Vogtland, Saxony City of Wilhelmshafen, Lower Saxony
Author: Alexander Rauch · Product management and sales, Swissphone Telecommunications
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Digital alerting: Brandenburg is state of the art
What the operators wanted was clear: The new system had to provide continued high availabili-ty along with increased performance. A crucial issue was the long-term availability of new compo-nents and their easy integration into neighbou-ring networks. This was against the background of the continuous regionalisation of control centres and the accompanying move towards future large-scale systems. What could not be tolerated was any disturbance to the existing alert network during the changeover period.
The initial situation in Potsdam-Mittelmark was as follows: Based on a fully redundant DA network, the communication area was made up of two DAT III digital alert transmitters (server and redundancy server), two master base stations (DAC ITC 600) functioning as digital alert converters as well as a radio network with 19 slave base stations (type ITC 501). The alerting structure was based on a wave network with master base station and two trans-mission rings (see Fig. on the right). The first ring was made up of eight, the second of eleven further slave base stations that were distributed geogra-phically from Potsdam to Teltow and Wiesenburg all the way to Brück, Beelitz and Niemegk.
Sustainable implementation with ITC 2000
All demands were met by the ITC 2000 (Intelligent Transceiver Controller), the new generation of base stations representing the finest in base station tech-nology. The ultra-modern station is also a good in-vestment as it guarantees long-term use in addi-tion to the highest network availability. At the same time, system performance is boosted, among other things, by the new multiple status query feature. This considerably facilitates and accel-erates inspection of individual base stations,
which in turn prevents unnecessary network over-loads. Because of the ITC 2000’s complete proto-col and time compatibility, it can be integrated seam-lessly into any existing ITC 600/501 system.
In the early 1990s, the German state of Brandenburg as well as its neighbour Berlin introduced the Swissphone digital alarming (DA) system using a POCSAG standard two-metre band. Now, some fifteen years later, scores of operating companies have updated their system. In the course of modernising the network, both aging infrastructures and command centre technology were replaced with the latest DiCal components from Swissphone. As well as boosting the system’s performance, highest avail-ability for the future has been ensured. The Potsdam-Mittelmark district is a case in point.
Transmission 1Master, command and control centre, City of Brandenburg
Transmission 21st ring, 8 slave base stations
Transmission 32nd ring, 11 slave base stations
Master
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The Swissphone Magazine for Public Safety
Step-wise implementation
The changeover took place in two stages. First, the outer ring was modernised. Several project teams worked together with the control centre and replaced the old slave base stations with modern ITC 2000s and then tested them for their performance. The second stage was carried out in several steps so as to ensure the system’s unrestricted availability throughout the entire modernisation process. The first step was to replace the first master base station at the control centre. The new master base station was then integrated effortlessly into the existing net-work structure. After that, the first ring was tackled, which is the link between the master base station and the second ring. At the same time, all project teams set off to replace the existing slave base stations. And finally, the second master base station in the control centre had to be modernised.
The whole project – including preparation and planning phases – was carried out in just two weeks by Swissphone’s system partner DT Digitaltechnik GmbH in Dahlewitz. Lothar Boreck of the Potsdam Mittel-mark region is impressed by the results. “By changing over to ITC 2000 technology, we have made a concrete move towards a larger network in future, as this system technology is optimised for a region-wide network spanning several districts. The new multiple status query function as well as a number of comprehensive improvements have made our alerting technology much more efficient,” he says when asked about the decision to use Swiss-phone, and adds, “We‘re now state of the art again.”
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Author: Angelika Maier · Marketing, Swissphone Systems
Regional Command & Control Centre Network in Lower Saxony, Germany:
Greater Safety and
Economy
As the three District Administrators of the three Rural Districts put it on the occasion of the inauguration ceremony, the Command & Control Centre (C&CC) Network consummates a cooperation that is unique in this form nationwide in Germany and that will be a role model. Looking back, the Rural Districts of Rotenburg (Wümme), Soltau-Fallingbostel and Harburg tasked Swissphone with the job of technical im-plementation of what is called a C&CC Network in mid-2006. It was planned to network the three dis-trict C&CC that had worked independently to date and whose task it was to accept emergency calls and alert alarm response resources and alarm re-sponse personnel.
This C&CC Network concept was to take into account the demand on the part of Lower Saxony’s Ministry of the Interior to cut the number of C&CC for reasons of economy. In addition, the network complied with the targets of enhancing safety of the public in the Rural Districts and retaining the locations of the C&CC.
This operating model interlinked the individual C&CC both with respect to communication technology and with respect to the operations control computer after the technology had been standardised accor-dingly. The computers at the C&CC swap all infor-mation via data lines virtually in real time. This system was implemented technically by “intelligent routing” of the emergency calls in the event of over-flow, i.e. the system detects unused emergency call lines of the other and defines priorities.
Advantages are afforded by new resultant syn-ergism effects and the use of shared resources:
for instance, important, direct communication be-tween Disaster Control Headquarters and the C&CC is assured in the event of a disaster or major incident. In addition, schedulers can communicate with each other at any time by videoconference.
The Command & Control Centre Network of the three Rural Districts of Soltau-Fallingbostel, Rotenburg and Harburg in Germany was officially placed into operation in April. The network allows emergency deployment assignments to be accepted and coordinated efficiently via a joint system – while retaining the distributed workstations.
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EWE-TEL
Work positions
Switch
Winsen/Harburg
SB/SE
VoIP-compatible Network 10/100 Mbit/s
Soltau
SB/SE
Work positions
Telephone system
SB/SE
Rotenburg
FirewallWork positions
Firewall
Switch
Switch
Telephone system
Telephone system
Firewall
The Swissphone Magazine for Public Safety
Since the existing C&CC locations have been re-tained, it is possible to utilise the precise local knowledge of the relevant personnel, which may bring with it a vital time saving in relation to handling of response assignments in an emergency. The sched-ulers are assisted in this by a GIS (Geographical Information System) in which important details are saved for precise localisation of the scenes of operations.
Enhanced efficiency and flexibility
Central database management at the cluster locationand distributed access options allow any network partner to accept and process calls. Each location ensures the same high quality and speed. Whereas callers were put on hold owing to lines being busy previously, emergency calls are now signalled at the two other C&CC after a brief switchover time and can be accepted there. The emergency assign-ment is accepted on a proxy basis, and it is, in turn, returned to the regionally responsible C&CC for processing. This procedure is very much in touch with the community’s needs and prevents waiting times that are so unwelcome, particularly in an emer-gency.
Human resources of the three C&CC can now be uti-lised to better effect. If there is a high workload on one side, for example in one of the three C&CC areas in the event of an emergency or major disaster, it is possible for agreements to be reached on delega-tion of tasks so that, for instance, the C&CC re-sponsible for the area in question deals only with the disaster situation itself and the two other partner C&CC take over routine call-outs.
The C&CC are frequently manned only by a single person in what is called “off-peak times”, such as during the night-time. Nevertheless, the C&CC Net-work still meets legal requirements for a human-resources fall-back level.
The following scenarios indicate the possibilities afforded by the network:
If someone in need of help from Rotenburg Dis-trict calls the emergency call number, his or her call is signalled in Zeven and, at the same time, displayed at the two other C&CC. If the call is not taken with-in the defined time of 10 seconds (e.g. owing to a temporary overload as the result of a major incident), the call is signalled in the neighbouring C&CC.
Since all C&CC operate with one database, a sched-uler of the neighbouring C&CC can accept the call, analyse the incident and trigger an alert. The trans-action can then be returned to Zeven for it to take charge of the response.
Telephone lines are torn down during building work in Soltau, and the data link remains sound. In this case, emergency calls can be rerouted via one of the two neighbouring C&CC, but signalling and re-sponse processing are still performed via the data network in Soltau.
Major incident in the District of Harburg. A deci-sion is taken to deal with only transactions relating to this incident in Winsen itself. Telephone calls are accepted and responses are controlled for all other incidents by one of the two other C&CC. Each sched-uler is able to step in for the partner C&CC without having to rethink owing to the standardised work-flow in all three Districts.
PRODUCTS
North-north-west and wind force nine: A deep low is drawn over a wide stretch of England’s coastal areas. That often portends a long and hard day for the rescue teams of the Royal National Lifeboat In-stitution (RNLI). Whether distress-at-sea calls from fishing trawlers, sailboats or high-tech yachts gone astray – the RNLI was alerted approximately
8,377 times last year and tallied in total rescue actions involving over 8,000 persons.
Available both day and night, more than 200,000 members and 4,800 crew members (predominantly volunteers) as well as 330 boats stand ready to sail out to rescue areas from the 230 stations encir-cling the coasts of England and Ireland (see map).
Out on a shout – saving lives at sea
As a registered charity the Royal National Lifeboat Institution (RNLI) provides, on call, a 24-hour life-boat search and rescue service around the coast of the UK and Republic of Ireland. In the course of constant improvement of its Call out and Communication System RNLI has chosen Swissphone as equip-ment supplier.
Author: Deborah Bucher · Corporate Communications, Swissphone Telecom
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The Swissphone Magazine for Public Safety
When someone in the UK or the Republic of Ireland dials 999 or 112, the operator directs the call to the appropriate emergency service. For emergencies at sea, the call goes to the Maritime and Coast-guard Agency in the UK or the Irish Coast Guard in the Republic of Ireland. They contact the lifeboat operations manager of the corresponding lifeboat station to request the launch of the boat. If per-mission is given to launch, the lifeboat crew is alerted by pager.
Thousands of volunteer crew members, shore helpers and fundraisers give their time, skill and commitment to help saving lives at sea - strongly supported by specialists. Continuous training takes place at lifeboat stations, in mobile training units that visit the coast and at the Lifeboat College − opened by Her Majesty the Queen in July 2004 − at the RNLI‘s headquarters in Poole.
Meet the fleet
Currently, RNLI comprises in total 330 boats and ships in ten various classes as well as four hover-craft, whereby the fleet units include vessels ranging from five to 17 meters. In addition, 112 reserve boats and one reserve hovercrafts are also available.
Depending on class and location, lifeboats are launched in a variety of ways. Basically, there are
three main ways of launching an all-weather lifeboat: from a mooring, down a slipway or from a carriage, which is hauled across the beach by a tractor. In-shore lifeboats are launched from a trolley, a shore-mounted crane or a floating boathouse.
With a working life of approximately 25 years, all-weather boats can operate in any weather. They are self-righting after a capsize and fitted with modern navigation, location and communication equipment. Inshore lifeboats usually operate closer to the shore. They are able to work in shallower water, close to cliffs, sometimes amongst rocks or even in caves.
Continuous work on developing new classes of life-boats and making improvements to existing ones enables the RNLI to continue to meet the changing needs of the lifeboat service.
Replacement and Maintenance of RNLI’s pagers
Within the next three years RNLI’s digital pagers for alerting will gradually be replaced. This will be fully managed by Arqiva, Swissphone’s local partner which is also in charge of both supplying and con-figuring the pagers. Additionally, Arqiva will carry out performance testing and offer training to RNLI staff and volunteers before the devices are installed at lifeboat stations across the UK and Republic of Ireland.
SOLUTIONSSOLUTIONS
Author: Richard Krapfenbauer · Managing Director, Swissphone Austria GmbH, Vienna
New digital systemsfor fire brigades in Lower Austria
Fire brigades in Lower Austria are now issuing digital alerts. The alerting network was set up and operated by 144-Notruf-Niederösterreich for the Red Cross of Austria between 2005 and 2009. Radio engineers from the Lower Austria Fire Depart-ment, Lower Austria and the 144-Notruf-NÖ rescue command and control centre have jointly adapted the digital network with Swissphone to ensure that the requirements of fire brigades can now also be met in the best way. The new owner of the alerting network is the “Fire Brigade and Civil Defense” department of the Federal State Government of Lower Austria. The alerting technology, which was developed specially for fire brigades, has been installed in the state warning centre in Tulln.
A high level of security
“The satellite network offers a high level of reliability”, says Richard Krapfenbauer, Managing director of the Swissphone Austria GmbH. This is because the paging network also provides a rapid and secure alerting system when open communication networks are overloaded or if there is ever a power outage. “Disasters and accidents over the last few years have shown that an alerting system for operational and assistance teams that operates on a secure channel – and independently of the open and commercial infrastructure – is essential”, emphasises Dr.Stephan Pernkopf, district fire service administrator.
The alerting system network in Lower Austria has been adapted so that fire brigades in Lower Austria can now also issue alarms via this satellite network. Benefits are high levels of reliability and rapid issue of alarms.
18 | 19
The Swissphone Magazine for Public Safety & Industry
Shorter alerting times
The Swissphone high performance digital networkis secure, but it is also faster than analogue alerting systems. The paging network delivers simultaneous alert transmission state-wide to a large number of receivers, making it extremely rapid. “The new network means that more operational teams are contactable in a shortertime. Plus, our fire brigades can set up their own alerting groups for special teams and services in their system, which makes sending alerts easier and more efficient”, points out state fire brigade commander Josef Buchta.
All under one roof
In addition to fire brigades and 144-Notruf-NÖ, alerts in Lower Austria are sent to operational teams of the Red Cross, the AB, the Knights of St John stationed in Lower Austria, the eastern regional paramedic helicopter of the Austrian Automobile, Motorbike and Touring Club air rescue service, the Lower Austria Dog Rescue Service and the Lower Austria Life Guard Service, F irst Responders and major disaster managers.
Swissphone Wireless – OptiNet (Switzerland)
Customer Swissphone Wireless AG
OptiNet: Modernisation and expansion of a redundant radio paging network of the former
Swisscom subsidiary All Wireless and delivery and operation of a VPN with about 550
connections (www.swissphone.ch))
Objective Cost optimisation and modernisation of old technology
Implementation 2004-2006
Planning, installation, documented acceptance and operation
Integration of the existing communication interfaces (telephony, language,
modem, network)
Development of a radiopaging distribution controller based on TCP/IP/VPN
technology incl. integrated monitoring function
Development and production of the base station controller
Establishment of the synchronisation radio network for expansion of UTC
24 hour hotline support
Modernisation of the access systems for private customers and emergency
organisations
Integration of satellite communication based on customer's own infrastructure
> enhancement of availability through implementation of the "Duo" concept
Project title
Demands Phase 1
Swissphone Telecom AG Fälmisstrasse 21 8833 Samstagern www.swissphone.com
Demands Phase 2
Lebig – Customized Paging Network (Austria)
Customer Lebig, Leitstellen-Entwicklungs-, Betriebs- und Integrationsgesellschaft G.m.b.H., Tulln
(AT)
Pagernetz.at: Development and installation of a customized paging network including 79
base stations for the area of the Bundesland Niederösterreich and its connection to the
customers ELS (operations control system) as well as to the Satellite based Paging
operation centre (www.pagernetz.at)
Implementation 2004-2005
Concept development
Provision of the entire infrastructure
Connection of the Novotec operations control system
Connection to the paging center and the satellite link in Switzerland
Connection between the LEBIG
operations centre and 79 base
stations in the Bundesland
Niederösterreich via satellite
Remark 2008: Organisation Lebig G.m.b.H changed name to 144 Notruf Niederösterreich
Project title
Demands
Swissphone Telecom AG Fälmisstrasse 21 8833 Samstagern www.swissphone.com
GVZ – Redundant alerting network (Switzerland)
Customer Gebäudeversicherung Kanton Zürich (GVZ, CH)
Establishment and operation of a canton based, redundant alerting network for the
emergency organisations (www.gvz.ch)
Implementation 2002-2004
Concept development
Radio network planning
Provision of the entire infrastructure
Connection of the Intergraph operations control system of the protection and
rescue services in Zurich
Connection of the Wesser operation control system at Zurich airport
Delivery and operation of a satellite earth link to the Zurich airport
Connection between the GVZ operations centre and about 70 base stations in the
canton of Zurich via satellite
Dual band concept by connection of the GVZ network and Euromessage network
> enhancement of redundancy
Maintenance of the alarm centre and the network
Maintenance Average maintenance contract duration: 5 years
Project title
Demands
Swissphone Telecom AG Fälmisstrasse 21 8833 Samstagern www.swissphone.com
NetworkManagement Center 1
NetworkManagement Center 2
Network1(BS)
Network2 (BS)
f1, VHF
f2, UHF
Satellitelink1
TerminalComand & Control Center
Satellitelink2
SOLUTIONS
The state of Schleswig-Holstein (Germany) opted for a POCSAG alert system in the 2 m BOS frequency band due to its assured level of availability. Swissphone’s system partner, Sinus Nachrichten-technik GmbH in Hamburg, installed the respective digital base stations at various locations within the districts of Pinneberg, Steinburg, Dithmarschen and on the Island of Helgoland.
Over the course of the preceding EU bidding pro- cedure, the specified network technology was scrutinised and compared with other infrastructures by the state contract awarding authority as well as the Higher Regional Court of Schleswig.
Swissphone’s DiCal multi-master technology was chosen as the system universally approved according to the technical guidelines for authorities and organisations with security and safety tasks, not least due to its high level of reliability and long- term cost-benefit ratio.
Data protection is ensured
One further important selection criteria was data protection compliance. Emergency alert texts often contain information on individuals that is both sensitive and personal. In order to guarantee data protection, Swissphone’s encryption technology is used across the entire network.
Schleswig-Holstein chooses digital and encrypted alert system
In 2007, the region encompassing Pinneberg, Steinburg and Dithmarschen in Germany decided to set up a region-wide digital alerting infrastructure. Swissphone’s DiCal multi-master technology and suitable end devices with encryption software are deployed in this infrastructure.
Author: Alexander Rauch · Key Account Manager, Swissphone Telecommunications GmbH, Gundelfingen, Germany
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The Swissphone Magazine for Public Safety
This encryption technology satisfies the high expectations of the providers in the Lower Elbe region and also meets the guidelines of the German Federal Commissioner for Data Protection and the Independent State Centre for Data Protection (ULD) in Schleswig-Holstein.
Some of the emergency personnel have been equipped with pagers on a trial basis (RES.Q). These pagers feature localisation and acknow-ledgment functions. These functions allow the control centre to see, when issuing alerts, how many of the emergency personnel are located in the relevant area (for data protection reasons only the coordinates and not the names of the emergency personnel are transmitted) and enable the emergency personnel, in turn, to tell the control centre whether or not they can respond to the incident (“I can come”/“I can’t come”). This allows the control centre to respond promptly and issue follow-up alerts if additional emergency personnel need to be mobilised (for more informa-tion on RES.Q, see pages 4 to 7).
Autonomy guarantees reliability
The new alert system was optimally integrated into the Elmshorn Integrated Regional Control Centre’s existing “secur.CAD” computer-aided dispatch sys- tem from Swissphone. This was also and particu-larly due to the upcoming introduction of the digital voice and radio transmission system (TETRA). Here, the autonomy of the digital voice and radio transmission system is crucial for ensuring reliable alerting and fast area distribution. These benefits are also regarded as important in neighbouring countries. In France, Belgium and Austria, for in- stance, alerting takes place wholly or partly via the digital POCSAG alert network despite the avail- ability of digital radio.
Husum
Flensburg
Schleswig
Rendsburg
Elbe
Dithmarschen
Steinburg
Pinneberg
Kiel
PlönEutin
Bad Segeberg
Lübeck
Ratze-burg
Bad Oldesloe
Heide
< Helgoland
Itzehoe
Neumünster
Pinneberg
Swissphone ITC2100
The ITC2100 base station is a fundamental component in wireless alert systems. This ITC2100 is a modern radio base station for deployment in synchronized POCSAG paging alert networks. The ITC2100 is backwards compatible to its predecessors ITC2000 and ITC600, and can be added to these alert networks as well, for example as a network extension.
The ITC2100 facilitates both large-area synchronized alerts across the entire network infrastructure and local.
www.swissphone.com
The ITC2100 can be programmed and
location or remotely. Installed in a compact wall-mount case, the ITC2100 forms the foundation for secure and reliable alerting.
Transmitter (Tx)
Tx output power 1-25 W, configurable in 1W-steps
Intermodulation attenuation > 40dB
Adjacent channel power < -70dB (at 20kHz channel spacing)
Spurious emissions < 250nW (30MHz to 1GHz)
Receiver (Rx)
Sensitivity <2μV (EMK) to decode 90% of digital alerts<-118dBm at 12dB SINAD (0.282μV)
Co-channel rejection > - 8dB
Adjacent channel selectivity > 70dB (at 20kHz channel spacing)
Spurious response rejection > 70dB
Blocking > 90dBμV (±1MHz to ±10MHz)
Spurious radiations < 2nW (30MHz to 1GHz)
Intermodulation response rejection > 70dB
Controller (BSC)
CPU 500MHz
RAM 256 MB
Flashdisk (solid state memory) 64 MB
Operating system Linux
Peripheral interfaces 1x COM, 1x RJ45 (10/100 Base T Ethernet, 4x USB (2x external, 2x internal), PS/2-keybord (mini-
DIN), VGA (DB15), mouse
General
Operational temperature range -20°C to +55°C
Cooling system Convection (optional with fan in wall-mount case)
Input voltage 90-264VAC/ 47-63Hz
Power consumption max.150W (optional: max.200W)
Internal bus system AT96 (96pin-DIN41612)
Compliance with EU regulations ETS 300113, ETS 300086, EN 60950, EN 50081-2, EN 50082-2, EN 61000-3-2/3
General radio data
Standard: 66 - 88MHz / 144-174MHz
400-470MHz / 450-530MHz
�
99
Channel spacing 12.5/20/25kHz
Type of modulation/ demodulation ���
FM/PM 300 … 3000Hz
Switching bandwith
POCSAG data rate 512, 1200 or 2400 baud
Antenna connection 50 ohm coax N-type (1x for transmission, 1x for reception)
Base station only (without wall-mount case)
Dimensions (WxHxD) 483mm (19“ rack) x 134mm (3U) x 315mm
Weight 7kg
Base station assembled in wall-mount case
Dimensions (WxHxD) 600mm x 350mm x 500mm (internal 19“, 6U)
Weight 35kg (assembled with battery)
Protection class IP54 (protection against dust and splash water)
Base station assembled in wall-mount case
Consisting of:
Options
Power supply (PS)
Maximum output voltage/current 13.8V / 8A and 5V / 5A (at 150W) optional: 13.8V / 13A and 5V / 5A (at 200W)
Battery low level protection yes
Efficiency 80%, 10-15A typical charge
Connection for rechargeable battery Screw connectors, 12V
Autonomy (optional battery operation) >3hwith battery 12V 12Ah
(at Tx output power of 15W and Tx:Rx=1:4min)
Specifications subject to change
Additional modules:
and GPS interface card (S-Com)
Swissphone DE920ExMobile alarming in hazardous areas
The DE920 Ex offers unprecedented protection for public safety and petro-chemical professionals alike. With ATEX Protection Class II 2G EEx ib llc T4, the DE920 Ex guarantees safe usage in all potentially explosive atmospheres where air and flammable gases mix.
The DE920 Ex boasts an array of user friendly operational features. Its 3-line back lit LCD with large character set makes reading more efficient, its 3-button operation makes usage effortless, and its robust housing guarantees a long lasting and safe investment. The ECO mode allows users longer independent battery operation, reducing the necessity for frequent recharging. Combining superior protection and outstanding usability, the DE920 Ex is the ideal choice for alerting in hazardous areas.
The most important performance features:
> Intrinsically safe, approved according to (Ex) II 2G Ex Ib IIC T4
> 32 RIC, each with 4 subaddresses
> 9 user profiles plus 1 expansion profile
> Optional IDEA® 128 bit encryption
www.swissphone.com
Performance features Technical data
Frequency bands(other frequencies on request)
VHF band 4 m 81- 88 MHzVHF band 2 m 138-174 MHz UHF band 70 cm 430-470 MHz
Channel spacing 12.5, 20/25 kHz
Sensitivity*: @ baudrate 512 bit/s @ baudrate 1200 bit/s @ baudrate 2400 bit/s*typical value at 2 m UB(best position on „salty man“)
3.0 μV/m3.5 μV/m4.0 μV/m
Frequency processing PLL, frequency adjustable via progamming softwareVHF: +/- 0.5 MHzUHF: +/- 1.0 MHz
Compliants (Ex) II 2G Ex ib IIC T4, ETSI EN 300390
Norms EN 60079-0, 60079-11 (explosion protection)EN 60068-2-27 (shock)EN 60068-2-6 (vibration)EN 60068-2-32 (drop test)EN 60529:1991 + A1:2000 IP52**IP54 ensured with leather carry bag (see accessories)
Addresses 32 main addresses (RIC), each with 4 subaddresses, frame independent
Display - 3 lines, 16 characters per line- 5 mm font
Alerting - Acoustique > 85 dB(A) @ 30 cm distance- 9 alerts/user profiles + 1 extension- Vibrator
Messages - 15 messages of up to 255 characters - Up to 2 message folders and automatic storage tray, altogether 4096 characters storable- 128 fixed texts. 32 characters can be stored
Power management - Type AAA battery or alcaline dry cell AA- Accurate accumulator/battery status indication- Operating time left (regular mode/ECO mode): Dry cell alcaline battery (AA, 1.5 V) 900/1100 h NiMH rechargeable batterry (AAA, 1.2 V/1000 mAh) 410/500 h
Temperature range - 20° C to + 55° C with NiMH rechargeable battery- 20° C to + 50° C with alcaline dry cell
Dimensions (H x W x D) 79 x 53 x 24 mm
Weight (incl. battery) 88 g/94 g (accumulator/dry cell)
Miscellaneous - Supports Express-Alarm®
- Supports On-air programming- Option IDEA® encrypting (128 Bit)- Option multi channel (up to 9 channels)
Accessories - Wide range of chargers- Windows based programming software- Clip holster- Leather carry bag, safety chain
DE920Ex
Additional information: www.swissphone.comExplanation of code: II 2 G Ex ib IIC T4II Device group All areas except mining (Group I)2 Device category For use in zones 1 and 21G Area of application Indicator of atmosphere type (G=gas)Ex Europ. Ex-Standard Certified explosion protection in accordance with standard EN 50014, 50020ib Type of protection against ignition Limited energy level prevents ignition of the atmosphereIIC Explosion group CENELEC reference, highest classification in this explosion group, typical gas: Hydrogen (ignition energy < 60 μJ)T4 Temperature class Maximum permitted temperature of equipment casing or any component: 135° C
Specifications subject to change
Swissphone Telecom AGFälmisstrasse 21CH-8833 SamstagernTel: +41 44 786 77 70Fax: +41 44 786 77 71www.swissphone.com
01.1
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4068
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G
Swissphone DE925The digital pager for the highest demands
The most important performance features
> 5-line backlit full graphic LC Display with over 100 characters
> 32 RIC, each with 4 subaddresses
> 9 alerts/user profiles plus 1 extension
> IP52 or IP54 protection class for daily use in all weather conditions
> Self-explanatory menu structure
> Option IDEA® encrypting (128 Bit)
> Option multi channel (up to 9 channels)
Introducing the logical next step up from the DE920:the DE925. Designed to meet the needs of more demandingusers still, its full graphic display ensures multiple compatibilityand gives the user the option of displaying messages in eitherthe 16-character format (and thereby compatible with Swissphone DE900/920 pagers) or in 20- or 21-character display format. This means that the pager is flexible and can be integrated in alarm signal networks optimised for a prescribed character per line specification. And that’s not all: Swissphone has also enlarged the displayfrom three to five lines. When a message is opened, the statusline is deactivated and the space used as a fifth line for themessage display. This makes a total text display size of up to105 characters available to the user. Operating, too, has beenrevised and configured even more ergonomically, for full professional functionality that is intuitive and secure to operate. Guaranteed to meet the highest demands.
www.swissphone.com
Swissphone Telecom AGFälmisstrasse 21CH-8833 SamstagernTel: +41 44 786 77 70Fax: +41 44 786 77 71www.swissphone.com
01.2
011
0340
691
AG
DE925
Express-Alert®
With the patented Express Alarm feature, the user can compile calladdresses of the task groups and link the alarm texts accordingly. Insteadof each call address being notified one at a time, the alarm text is only sent once. The thereby reduced amount of data shortens the alert transmission time to a fraction of that experienced during individual message send-out and saves precious seconds.
Additional information: www.swissphone.com
Specifications subject to change
Performance features Technical data
Frequency bands(more frequencies on request)
VHF band 4m 81 - 88 MHzVHF band 2m 138 - 174 MHz UHF band 70cm 430 - 470 MHz
Channel spacing 12.5, 20/25 kHz
Sensitivity*: @ baudrate 512 bit/s @ baudrate 1200 bit/s @ baudrate 2400 bit/s*typical value at 2 m UB(best position on „salty man“)
3.0 μV/m3.5 μV/m4.0 μV/m
Frequency processing PLL, frequency adjustable via programming softwareVHF: +/- 0.5 MHzUHF: +/- 1.0 MHz
Compliants ETSI EN 300 390
Norms EN 60068-2-27 (shock)EN 60068-2-6 (vibration)EN 60068-2-32 (drop test)EN 60529:1991 + A1:2000 IP52**IP54 ensured with leather carry bag (see accessories)
Addresses 32 main addresses (RIC), each with 4 subaddresses, frame independent
Display - Full graphic display- Possible display types (line x characters) 5 x 16, 5 x 20, 5 x 21
Alerting - Acoustics > 85 dB(A) @ 30 cm distance- 9 alerts/user profiles + 1 extension- Vibrator
Messages - 15 messages of up to 253 characters - Up to 2 message folders and automatic storage tray, altogether 4096 characters storable- 128 fixed texts. 32 characters can be stored
Power management - Type AA battery- Operating time left (normal/ECO mode): Dry cell (1.5 V) 950/1300 h NiMH rechargeable battery (1.2V/2500 mAh) 800/1100 h NiMH plus rechargeable battery (1.2V/2000 mAh) 900/1200 h
Temperature range - 20° C to + 55° C
Dimensions (H x W x D) 79 x 53 x 24 mm
Weight (incl. battery) 97 g
Miscellaneous - Supports Express-Alarm®
- Supports On-air programming- Option IDEA® encrypting (128 Bit)- Option multi channel (up to 9 channels)
Accessories - Wide range of chargers- Windows based programming software- Clip holster- Leather carry bag, safety chain
www.swissphone.com
Swissphone DE935The pager that adapts to your demands
The DE935 is an upgrade of the DE925 featuring 64 cap
codes with four sub-addresses each. All together 256 inde-
pendent addresses are available to the user. The DE935 of-
fers toggle and new select profi les, which can be turned on
or off.
There are several different possibilities to display a mes-
sage like the adjustable font size. The user can scroll through
the message by pressing a button. Incoming alerts can be
marked differently.
The DE935 has the tried and tested Swissphone case.
Chargers and other accessories of previous models can be
reused. The uncomplicated menu-driven operation was im-
proved with additional and clearly structured icons.
Key features:
> Up to 10 MHz of programmable bandwidth (Wide PLL)
> 64 cap codes (RICs) with up to four sub-addresses
each (256 independent addresses)
> 64 select- or toggle-profi les
> 256 RIC names with eight characters
> Received signal indication (RSSI)
> Message encryption IDEA™ (128 Bit) optional
> Multi-channel, scanner optional
The DE935 has a full graphical display allowing
different forms of text depiction.
The legibility of the display is enhanced by a backlit display.
DE935
Specifi cations subject to change
Performance features Technical data
Frequency bands
(other frequencies on request)
VHF 2-m band 146 - 174 MHz
Frequency processing PLL, frequency adjustable via programming software
VHF: ± 5 MHz
UHF: ± 1 MHz
Channel spacing 12.5 / 20/25 kHz
Sensitivity*: @ baud rate 512 Bit/s
@ baud rate 1200 Bit/s
@ baud rate 2400 Bit/s
*typical value at 2 m UB (best position on „salty man“)
3.0 μV/m
3.5 μV/m
4.0 μV/m
Signal strength display (RSSI) 5 column display. More columns means stronger signal
Compliance TR-BOS DME II, ETSI EN 300 390
Norms EN 60068-2-27 (shock)
EN 60068-2-6 (vibration)
EN 60068-2-32 (drop test)
EN 60529:1991 + A1:2000 IP52*
*IP54 ensured with leather carry bag (see accessories)
Cap codes (RIC) 64 cap codes (RIC), with 4 sub-addresses each,
frame independent
256 RIC names with 8 characters
Display Fully graphical display
Several different font sizes 3x16, 4x20, 5x21,
proportional font size
Messages can be scrolled
Alerting Acoustics > 85 dB(A) @ 30 cm distance
Vibration
Two-tone bright display light
Up to 64 user profi les or selectable RICs
Reports Over 100 messages of up to 253 characters
Up to two additional message folders
128 fi xed texts with 32 characters each can be stored
Pin secured message storage
Power management Type AA battery
Operating time left (normal/ECO mode):
Dry cell (1.5 V) 900/1200 h
NiMH plus rechargeable battery (1.2 V/2000 mAh) 800/1100 h
Temperature range -20 °C to +55 °C
Dimensions (H x W x D) 79 x 53 x 24 mm
Weight (incl. battery) 98 g
Options Supports Express alert
Supports On-air programming
IDEA™ encrypting (128 Bit)
Multi-channel (up to 9 channels)
Accessories Several charging adapters
Programming devices with windows based software
Clip holster, leather case, safety chain
Additional information: www.swissphone.com
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Swissphone Telecom AG
Fälmisstrasse 21
CH-8833 Samstagern
Tel: +41 44 786 77 70
Fax: +41 44 786 77 71
www.swissphone.com
Swissphone Austria GmbH
Dresdnerstr. 68
A-1200 Wien
Tel: +43 1 493 13 41
Fax: +43 1 493 13 41 17
www.swissphone.at
Express alert
The amount of transmitted data and there-
fore the transmission time itself is reduced
by the linkage of cap codes.
Wide PLL
The reception frequency can be program-
med within a bandwidth of up to 10 MHz
via the diverse profi les.
The most important performance features
> Speech synthesis reads out message text aloud, as it is displayed > 64 addresses (RICs) each with 4 sub-addresses
> �Protected against ingress of dust and splashing water (IP54 ) for daily use in all weather conditions
� �®
certain parameters
www.swissphone.com
Loud and clear
name is displayed in the status line, allowing to immediately
Rugged and easy to use Housed inside the same (tried and true) case used by the
(customizable) user menu. The one-hand operation featured in
Structure Fire, 103 ...
Fälmisstrasse 21CH-8833 Samstagern
www.swissphone.com
Specifications subject to change
Performance features Technical data
Frequency bands(additional frequencies on request)
UHF band 70 cm
Frequency processing±±
Channel spacing
(best position on „salty man“)
3.0 μV/m3.5 μV/m4.0 μV/m
Compliants
- 64 main addresses (RICs), each with 4 subaddresses, frame independent- 256 RIC names each consisting of 8 characters
- full graphic display
- up to 64 user profiles, or switchable RICs
- up to 2 message folders and automatic storage
Power management
Temperature range
79 x 53 x 24 mm
Weight (incl. battery) 110 g®
- supports on air programming
- wide range of chargers- Windows based programming software- leather carry bag, safety chain
Swissphone RES.Q – XS/S/MThe first alerting terminal with integrated feedback and localisation
Alerting/Fire services/Rescue services
Improved and innovative solutions are in high demand. With ever changing requirements providers must continue to find efficient and flexible ways to meet the needs of the public safety industry. .
Swissphone‘s RES.Q combines paging, GPS and GSM in an all-in-one solution that presents many opportunities for optimizing integrated alert systems.
www.swissphone.com
The most important performance features
> Confirmation and acknowledgement
> Localisation and positioning
> Geo-Alert
> Efficient follow-up alerting
> Quality control of the alerting process
> Supports ExpressAlarm™, Turbo Paging, On-air configuration and IDEA™ encryption
Performance features* RES.Q XS RES.Q S RES.Q M
Supported functions
POCSAG POCSAG reception x x x
POCSAG RSSI optional optional optional
IDEATM optional optional optional
Multi channel optional optional optional
Geo-Alert x x
GSM Message feedback x x x
Re-confirmation x x x
Operational status x x x
Localisation GPS x x
A-GPS POCSAG x x
A-GPS online x x
GSM cell info x x x
Remote access OAP commands x x x
OAP query x x x
Remote monitoring x x x
Safety SOS button x
Emergency call test x
Emergency call protocol x
Standards, approvals & environmental conditions
Norms ETSI EN 300 390 x x x
IEC 60068-2-27 (shock) x x x
IEC 60068-2-6 (vibration stressing) x x x
IEC 60068-2-32 (drop test) x x x
IEC 60529:1991 + A1:2000 IP52**IP54 ensured with leather carry bag (see accessories)
x x x
IEC 62209-2 (Specific Absorption Rate, SAR) x x x
EN 301489-1/-5/-7 (Electromagnetic Compatibility, EMC) x x x
Temperature range -10 to + 55 °C x x x
Relative humidity 20 to 75 % x x x
Display & housing
Display Graphical display with white power illuminationDisplay options (rows x characters):4 x 21, 3 x 16, 5 x 21 or proportional in each case
x x x
Dimensions (H x W x D) 80 x 53 x 24 mm
Weight (incl.battery) 102g 110g 110g
Options
Programming Swissphone programming setSwissphone programming PSW plus 1.0 or higher x x x
Powermanagement
Type of rechargeable battery Lithium polymer rechargeable battery; 480 mAhCharger included in delivery
x x x
Operating times*depending on programming parameters
POCSAG only = up to 500 hours x x x
POCSAG/GSM = up to 300 hours x x v
POCSAG/GSM/GPS = up to 200 hours x x
Performance features* RES.Q XS RES.Q S RES.Q M
POCSAG basic module x x x
Frequency bands (more frequencies on request) VHF band 4m 81 - 88 MHz x x x
VHF band 2m 146 - 174 MHz x x x
UHF band 70cm 450 - 470 MHz x x x
Channel spacing 12.5 or 20/25 kHz x x x
Sensitivity**: @ baudrate 512 bit/s
@ baudrate 1200 bit/s
@ baudrate 2400 bit/s
3.0 μV/m x x x
3.5 μV/m x x x
4.0 μV/m x x x
Frequency processing PLL, adjustable reception frequency x x x
VHF: +/- 0.5 MHz adjustment range x x x
UHF: +/- 1.0 MHz adjustment range x x x
Addresses 32 RICs each with 4 subaddresses x x x
Alerting Volume > 88 dB(A) at 30 cm x x x
9 + 1 alert/user profiles x x x
Vibration alert x x x
Messages Individual messages of up to 4096 characters x x x
2 message folders, freely configurable, of up to 4096 characters
x x x
128 fixed texts, 32 characters can be stored for each x x x
GSM module x x x
Frequency ranges Dual Band x x x
900 MHz (GSM 900 & E-GSM) x x x
1800 MHz (DCS-1800, GSM-1800) x x x
Transmitting power Max. 2W @ 900 MHz x x x
Max. 1W @ 1800 MHz x x x
Connection SMS, GPRS Class 10, operation mode Class B x x x
GPS module x x
Frequency ranges 1575.42 MHz x x
Sensitivity in tracking mode - 160 dBm x x
Current time & date Synchronisation UTC using GPS x x
Channels 50 x x
GALILEO ready x x
Acceleration sensor x x
Digicom.Map solutions
RES.Q solutions for fire stations provide a report on crew availability and an overview of all crews responding – once as an exact numeric value, then as a crew total bar for a quick overview e.g. for mapping on a large display screen. The solutions are based on Digicom.MAP. This application is available as a hosted service or can be installed and run locally as a stand-alone system. No connection to the control system is required.
RES.Q web solution – Web account/subscription for easy location-independent use via the InternetRES.Q add-on solution – Stand-alone purchase solution for existing PC with/out DSL connectionRES.Q all-in-one solution – Compact stand-alone purchase solution (including PC hardware)
For further information: www.swissphone.com**typical value at 2 m UB(best position on „salty man“) GSM=off*Specifications subject to change