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HRM-TEAM WORK & PLANNING HRM-TEAM WORK & PLANNING helpdesk@construction-productivit y.co.uk htt://www.construction- htt://www.construction- productivity.co.uk productivity.co.uk

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HRM-TEAM WORK & HRM-TEAM WORK & PLANNINGPLANNING

[email protected]://www.construction-productivity.co.ukhtt://www.construction-productivity.co.uk

HRM-TEAM WORKHRM-TEAM WORK projects are carried out by workforce who are projects are carried out by workforce who are

chosen from across the company to work in chosen from across the company to work in teams.teams.

Action and behaviour of team players across the Action and behaviour of team players across the company, constitute a project.company, constitute a project.

The formation, coordination and giving The formation, coordination and giving direction to team players is the responsibility of direction to team players is the responsibility of the head of the team.the head of the team.

The head of the team role is viewed as a support The head of the team role is viewed as a support system for the company’s aims and objective.system for the company’s aims and objective.

HRM-TEAM WORKHRM-TEAM WORK Management system foster greater Management system foster greater

participation and ownership by the project-participation and ownership by the project-team members who do the work.team members who do the work.

to give better support to project teamto give better support to project team to have more effective methods of to have more effective methods of

communicationcommunicationThe structure of companies must be:The structure of companies must be: BroadenedBroadened flattened.flattened.

HRM-TEAM WORKHRM-TEAM WORK Middle management duties are being changed Middle management duties are being changed

to that of the coach of the team members.to that of the coach of the team members. The basic role of project manger does remains The basic role of project manger does remains

more or less the same.more or less the same. Remember ‘COST’Remember ‘COST’1.1. Customer focusCustomer focus2.2. OwnershipOwnership3.3. System for planning and controlling workSystem for planning and controlling work4.4. TeamworkTeamwork

HRM-TEAM WORKHRM-TEAM WORKCustomers are:Customers are: Either externalEither external Internal peopleInternal people Project team members are employed to Project team members are employed to

satisfy the customers need.satisfy the customers need. Project objectives and requirements most Project objectives and requirements most

be clearly understood.be clearly understood. Effective communication.Effective communication. Final goal is the client’s full satisfaction.Final goal is the client’s full satisfaction.

HRM-TEAM WORKHRM-TEAM WORK By improving customer communications and By improving customer communications and

relations improvement can be made in areas such as:relations improvement can be made in areas such as: Rework;Rework; Costly changes;Costly changes; Disputes;Disputes; Delays;Delays; Loss of productivity;Loss of productivity; Loss of profit;Loss of profit; Reputation;Reputation; Team members must understand about clients need, Team members must understand about clients need,

and make sure that they are communicating with the and make sure that they are communicating with the client directly. client directly.

HRM-TEAM WORK & HRM-TEAM WORK & PLANNINGPLANNING

Project teams are:Project teams are: Simple extension of their customers’ needSimple extension of their customers’ need Apart from physiological, safety the next stage Apart from physiological, safety the next stage

in life is social in the hierarchy of need.in life is social in the hierarchy of need. As the participation of team member increases, As the participation of team member increases,

the stronger will be the team members the stronger will be the team members attachment.attachment.

Sense of belonging and ownership. Sense of belonging and ownership.

HRM-TEAM WORKHRM-TEAM WORK MASLOW’S MASLOW’S

HIERARCHY OF HIERARCHY OF NEEDS THEORYNEEDS THEORY

e.gHungerSleep

e.gProtection

fromdanger

e.gBelonging

AcceptanceSocial lifeFriendship

Love

e.gSelf-respectAchievement

StatusRecognition

e.gAccomplishment

Personal developmentPhysiological

Safety

Social

Esteem

Self actualization

HRM-TEAM WORKHRM-TEAM WORK

The Matrix Organization

HRM-TEAM WORKHRM-TEAM WORK

The Matrix Organization

HRM-TEAM WORKHRM-TEAM WORK

The Matrix Organization in an Engineering Division

HRM-TEAM WORKHRM-TEAM WORK System- the project management System- the project management

system consists of behaviours in system consists of behaviours in three functional. areas:three functional. areas:

1.1. PlanningPlanning2.2. LeadingLeading3.3. controllingcontrolling

System

ActingEvaluatingMeasuring

Controlling

Empower-ment

TeambuildingCommunicating

Leading

Base lineActivities....

Base lineActivity20-30

Base lineActivity10-20

Projectperformance

Projectschedule

Projectorganization

WBSProjectobjective

Planning

PlanningPlanningWhen planning the work of a group of When planning the work of a group of people belonging to a team basic steps arepeople belonging to a team basic steps areneed such as:need such as:1.1. Project objectives;Project objectives;2.2. Work breakdown structure;Work breakdown structure;3.3. Project schedule (Communication Project schedule (Communication

method);method);4.4. Project performance baseline.Project performance baseline.

PlanningPlanningProject objectives:Project objectives: Costly mistakes are made by having Costly mistakes are made by having

poorly established objectives.poorly established objectives. Poorly established objectives can be Poorly established objectives can be

the reason for design change.the reason for design change. Project customer must be fully Project customer must be fully

satisfied with project objectives.satisfied with project objectives.

PlanningPlanning This is important before the next stage This is important before the next stage

of project life cycle starts.of project life cycle starts. Work breakdown structure-Work breakdown structure- the the

WBS allows team members to see if WBS allows team members to see if any activity is missing .any activity is missing .

How deferent part is fitting into the How deferent part is fitting into the project as whole.project as whole.

PlanningPlanning How the project can be organized in How the project can be organized in

order to control all aspects of the order to control all aspects of the work.work.

If an activity is too large to handle If an activity is too large to handle can it be broken into smaller parts?can it be broken into smaller parts?

Best WBS is the one that helps the Best WBS is the one that helps the project team to manage the work.project team to manage the work.

PlanningPlanning Project scheduleProject schedule It is the communication across the project teamIt is the communication across the project team Communication with all customers involved in Communication with all customers involved in

the projectthe project Project-performance baseline (budget)Project-performance baseline (budget)Establishing an accurate budget is by:Establishing an accurate budget is by: Ask each project team to decide on resources Ask each project team to decide on resources

that they need.that they need. In order to complete the project on time, within In order to complete the project on time, within

budget.budget.

PlanningPlanning Leading-LeadershipLeading-Leadership There are three important and basic There are three important and basic

behaviour that constitute project behaviour that constitute project leadership:leadership:

1.1. CommunicatingCommunicating2.2. Team workTeam work3.3. EmpowermentEmpowerment

PlanningPlanningCommunicatingCommunicating A high level of communication A high level of communication

throughout the company.throughout the company. A high level of communication across A high level of communication across

project team members.project team members. A high level of communication between A high level of communication between

project team and the client.project team and the client.

PlanningPlanning Team buildingTeam building Construction productivity and project success are the Construction productivity and project success are the

product of a good teamwork. product of a good teamwork. A common characteristic of effective project teams is:A common characteristic of effective project teams is: they spend a considerable amount of time together.they spend a considerable amount of time together. they jointly set group goals.they jointly set group goals. They provide to each other positive feedback.They provide to each other positive feedback. The team leader recognize accomplishment of the The team leader recognize accomplishment of the

group. group.

PlanningPlanning EmpowermentEmpowermentProject team empowerment refers to: Project team empowerment refers to: the project manager’s behaviour in motivating the project manager’s behaviour in motivating

team members;team members; A motivated team member will try hard to A motivated team member will try hard to

satisfy the customers’ need;satisfy the customers’ need; A motivated team member will work harder to A motivated team member will work harder to

achieve the companies aims and objectives;achieve the companies aims and objectives;

PlanningPlanning What motivates team members are covered What motivates team members are covered

under motivational theories.under motivational theories.

ControlControl Team members most of the time work on their Team members most of the time work on their

own.own. they should not be left in isolation.they should not be left in isolation. Project team members need coaching and Project team members need coaching and

support.support.

PlanningPlanning Team members are aware of baseline for Team members are aware of baseline for

project performance measurement.project performance measurement. Team leader keeps a track record of each Team leader keeps a track record of each

members’ progress.members’ progress. Continues feedback is to prevent instability Continues feedback is to prevent instability

and productivity decline during the life cycle and productivity decline during the life cycle of the project.of the project.

PlanningPlanning The control system is carried out The control system is carried out

by:by:1.1. MeasuringMeasuring2.2. EvaluatingEvaluating3.3. ActingActing