080910 smart service manual

7/24/2019 080910 SMART Service Manual

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AUGUST. 2008

Color ID Card Printer -Technical Manual

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AUGUST. 2008 2

Copyright NoticeUsers must respect the copyright laws applicable in their country.This manual must not be photocopied, translated, reproduced or transmitted in wholeor in part for any reason and by the means thatmight be, albeit electronic or mechanical, without the express, written authorizationof the company I&A System card printer.

All information contained herein may be subject to modification without prior notice.I&A System card printer accepts no liability for any possible errors herein, nor for anyaccidental damage or damage caused through the dissemination or the use of thismanual.

TrademarksSMART is a trademark and I&A System is a registered trademark of I&A System cardprinter. Windows is registered trademarks of Microsoft Corp. All other trademarks or registered trademarks are marks of their respective holders. Smart Design is atrademark of I&A System.


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3

1. Introduction1.1 Basic Information

1.1.1 Printer Outside Features 1.1.2 Printer Inside Features 1.1.3 Ribbon Cartridge Features 1.1.4 LCD Panel Display & Button Operation1.2 Installing the Printer

1.2.1 Loading a Ribbon

1.2.2 Loading Cards 1.2.3 Printer Specification

2. Main Parts2.1 Sensor-related Part

2.2 Related to Thermal Head and Rollers2.3 Motor-related Part2.4 PCBs Part2.5 Wire Diagram

INDEX


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4

3. Parts Replacement3.1 Covers

3.1.1 LCD Unit 3.1.2 Side Cover Right / Left 3.1.3 Front Cover 3.1.4 Rear Cover 3.2 Top Cover Unit

3.2.1 Thermal Head

3.2.2 Top Cover 3.2.3 Cooling Fan 3.2.4 Top Plate3.3 Main PCBs

3.3.1 Main Controller Board 3.3.2 PCB Ribbon RF3.4 Hopper Unit & Stacker Unit

3.4.1 Stacker Unit 3.4.2 Hopper Unit

INDEX


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5

3.5 Drive Unit 3.5.1 Main Drive 3.5.2 Ribbon Drive 3.5.3 Rollers 3.5.4 Cleaning Roller / Cleaning Roller Fixed

4. Administration4.1 Setup

4.1.1 Overview

4.1.1.1 Function4.1.1.2 Start

4.1.2 Setup4.1.2.1 Basic Setup4.1.2.2 Expansion Setup4.1.3 Printer Adjustment4.1.3.1 Printing Location4.1.3.2 Printing Density4.1.3.3 Ribbon Operation

INDEX


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4.1.3.4 Rotator 4.1.3.5 Magnetic Stripe4.1.3.6 Security4.1.3.7 Etc.

5. Trouble Shooting

Appendix A. Service Parts

B. Options

INDEX


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1.1 Basic Information 1.1.1 Printer Outside Features

This Smart Card Printer takes a power via the adaptor provided with the printer. Using USB port, itcommunicates with users PC. For the users convenience, the printer process status can be seen through

LCD and most of the operations can be controlled by two LED buttons.

Prin ter Front/Side Features

The following shows the external functional features found on your Smart Printer.

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No. Name Function

Top Cover Open Button Open Top Cover

External Contactless ICEncoder (Option)

Read / Write the contactlessIC

Hopper (Input Hopper) Load the cards for printing

LED Buttons Control the Printer

LCD Display Printer state

SIDE COVER

SIM Encoder (Option) Read / Write SIM IC

1. INTRODUCTION


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Printer Rear Side

No. Name Function

Rear Card Out let(Dual Side Only) Output Error Card

Power Switch On / Off Printers power

Power Connector Connect Power

USB Port Communicate with PC


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1.1.2 Printer Inside FeatureSmart Printer adopts a semi-permanent Ribbon cartridge.The following shows the internal functional features found on your Smart Printer.

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No. Name Function

Stacker(Output Hopper) Stack the printed cards

Hopper (Input Hopper)Stack the new card for printing andencoding

Card ThicknessControl Lever Adjust the card thickness

Ribbon CartridgeCartridge to install the ribbon andcleaning roller

Manual Card OutputWheel

Device to output card manually

Thermal Print Head

This enables the cards to be printed.

(Caution! Do not contact the surface ofthe printer head with fingers or a sharp

metal object to avoid degrading print quality

or damaging printer head permanently.)

Internal Contactless IC

Antenna Contactless IC Antenna

Printer Ins ide Features


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1.1.3 Ribbon Cartridge Features

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No. Name Function

RibbonCartridge

Install a Ribbon and a disposable cleaningroller provided with the Ribbon.

(Important! This semi-permanent ribbon

cartridge is a component of the printer.

Printer does not operate if it is broken or

damaged. In this case, please contact

printer reseller.)

Ribbon Ribbon for printing

Ribbon

DisposableCleaning Roller

It removes dust in the surface of card toimprove print quality before the card is

printed. It should be changed together with

the Ribbon.

(Caution! This disposable cleaning roller is

provided with the Ribbon. If this is notchanged, print quality mighty be degraded.)


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1.1.4 LCD Panel Display and Button Operation Smart Printer shows the real-time process status to user. Please refer to the below LCD panel display and

button operation .

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LED LeftLED Left LED RightLED Right

Button RightButton RightButton LeftButton Left

Display LCDDisplay LCD


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No LCD Display

LED ButtonState

DetailsLeft Right Left Right

1Ver X.XX

On On Initializing Display firmware version and initializing.Initialize

2INIT Error!!!!!

Blink Blink Repeat Repeat Error during initializing There is error during initializing. Press any key to re-initializing.

3S m a r t

On On Automatic ribbon setting When install new ribbon or change other types ribbon, the ribbon

is set automatically. Auto Ribbon Set

4 Auto Ribbon Set

Blink Blink Fail to ribbon settingautomaticallyDisplay the ribbons detecting level when auto ribbon setting is

failed.

Fail!!!!

5 Auto Ribbon Set

Blink Blink Ribbon color valueColor=xxx(xxx)

6S M A R T

On OnRibbonType

Softpower ON/OFF Standby mode

System is ready. If you press left button, the ribbon type isdisplayed and right button is for soft power on/off.

System Ready

7Wait.. 1

Blink Blink Printer temperature is under1 .

Display when the printers operation temperature is under 1 .Temperature=xxx

8S m a r t

On On Printer lock state This is only SMART with Lock option. Printer is locking so cannot be operated.Unlock Please..

9S m a r t

On On Need to verity If using the authentication option in the smart setup program anduse SMART printer in other PC, this message will be displayed.Verify your PC

10Ribbon Balance

On On Card Out Ribbon type and remains Current installed ribbon type and remains are displayed.Type / Qty


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No. LCD DisplayLED Button

State DetailsLeft Right Left Right

11S M A R T

On On Printing It is under printing.Printing!

12S M A R T

On On Read / Write the magneticstripe. Read / Write the magnetic stripe.Mag R/W

13Spool Error!

Blink Blink Cancel andInitializeCancel and

InitializePrinting data is not transport

properly.Printing data transportation error. If press any ket, the printing is

cancel and becomes the system ready state.

14Error!!!!!

Blink Blink Repeat Cancel and

InitializePrinting/Moving Error Error in Printing / Moving. If press left button, it is retry and if

press the right button, the printing is cancelled.

15Top Cover Open

Blink BlinkMove the

cardbackward

Move the cardforward Top Cover Open

Top cover is open. If press the left and right buttons at same time,the thermal head is up / down.

16Check Please..

Blink Blink RibbonresearchRibbon

researchRibbon is not installed or not

searchedFail to ribbon search. Check the ribbon installed state and

reinstalled.Ribbon Not Found

17 Check Please.. Blink Blink Ribbonresearch

Ribbonresearch

All ribbons are used Ribbon remains is zero. Need to change the ribbon.Ribbon Zero

18Check Please..

Blink Blink Thermal Head is not installed Power off SMART printer and check the thermal head installation.TPH Not Found

19Error!!!!!

Blink Blink Card out error The card is not out when initialize or close the top cover.Remove the card and close the top cover.Top Cover Open

20Card Out Error

Blink Blink Repeat Cancel andInitialize Card out error When there is printing error and the card is not out after replay orcancel. Remove the card.

21S M A R T

On On Firmware is underdownloadingFirmware is under downloading. Do not off the power until it is

finished.Download...

22Board Test Mode

SMART test mode state The state which can be checked the sensor and motor ofSMART printer.Wait

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1. Make the printer power OFF

2. Open the printer Top Cover bypressing the top cover open button.

3. Take out the ribbon cartridge.

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1.2 Installing the Printer

1.2.1 Loading a RibbonBefore print, prepare the related items such as a card, a ribbon and a cleaning roller. In this section, weinvite you to know the proper method to install the Ribbon and cleaning roller to the printer.

Open Top Cover Take ou t the cart ridge


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Ribbon Supply Ribbon Take up

Prepare the ribbon

1

2

3

4

Install the ribbon

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5. Insert the supply side of the ribbon to no.1hole and press the opposite(no.2) until itclicks . Insert the take-up side of the ribbonsame method to no.3 and no.4. And fastenthe ribbon.(Caution ! If the ribbon is not fastened, arolling up error might happen.)

4. Prepare the ribbon before insertingit into the ribbon cartridge.(Refer to the illustration on the inside

of the cartridge.)


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6. Install the disposable cleaningroller to the ribbon cartridge.

Install t he cleaning roller Peel the protective wrapper

7. Peel the protective wrapper from thecleaning roller.To avoid contamination, always hold the

cleaning roller. Be careful to touching, dustand contamination because it is adhesive.(Caution! Do not use without peeling off theprotective wrapper. The cleaning roller do notperform its function.)

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8. Install the ribbon cartr idge to the printer after install the ribbon and cleaning rollerto the cartridge.

Install the ribbon cartridge Close Top Cover

9. Close the top cover unti l i t c licks.

(If it is not closed, check the installationstate of the ribbon cartridge.)

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1.2.2 Loading CardsThis section shows how to load plastic cards into the Smart Printer.

1. If the card hopper cover is closed, open it.

2. Adjust the card thickness with the controllever.

(Caution ! If the adjustment is not correct, itwill be make some errors. Use the type ofcards appearing in the specification in thismanual. Always keep cards surface clean.)

3. Hold the cards by sides like picture.(Caution ! Do not bend the cards anddo not touch the surface of the cards)

Adjust ing Lever

Adjust the card thickness Holding the cards

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4. Push the stack back and forth to anangle of about 45 vertically.

(Note : Static charge makes cards stuckwith significant adhesive force. Thesecards must be physically separated from

each other before inserted into the feeder.If not separated, feeding or printingproblems may occur.)

Push the stack back and for th

Placing the cards and close the hopper cover

5. Restore the card stack to its originalcondition.

6. Place the card to the input hopper

and close the hopper cover.

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7. In case of one card in , refer to the leftpicture and insert the card to the inside ofhopper.

One card in

Insertion

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1.3 Printer Specification

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2.1 Sensor-Related

2. MAIN PARTS


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2.2 Related to Thermal Head and Rollers

Thermal Head

IC Roller

Printing Roller MS Roller

Cleaning Roller

Cleaning

Roller Fixed

Card Supply Roller

Card In Roller

Rotator Unit

Card Out Roller


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2.3 Motor-Related


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2.4 PCBs


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2.5 Wired Diagram

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3.1 Covers 3.1.1 LCD unit

1. Open Front Hopper Cover.

2. Grip the upper of LCD unit by finger and

pull out the LCD unit.

3. Be cautious for the disconnection of the

wire which connected with the main body.

4. Disassemble FFC wire and LCD Power

wire after unlock the lock.

LCDUnitLCDUnit

LCDPower

wire

LCDPower

wire

FFCwireFFCwire

FrontCover

Front

Cover

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3. PARTS REPLACEMENT


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Right

Cover

Right

Cover

ScrewScrew

WireWire

1. Unscrew total 4 screws on the

bottom chassis

2. Open Hopper Cover and Top Cover.

3. Grip the bottom part of Side Cover s

right / left and pull out.

4. Upper part of Side Cover s right / left

is connected with Frame so push the

side cover to Frame direction to

disassemble and disconnect the

wires.

3.1.2 Side Cover Right / Left

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3.1.3 Front Cover

S c r e w

S c r e w

1. Unscrew 2 Screw.

2. Disassemble the fixed Hinge Shaft

by pull ing Front Cover to upside.

FrontCover FrontCover

FrontCover FrontCover

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3.1.4 Rear Cover

1. Rear Cover is connected by Frame

and Hook.

2. Unlock the both side Hook of Rear

Cover by using the screw driver orother device.

Left View

Right View

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3.2 Top Cover Unit 3.2.1 Thermal Head

1. Top Cover Unit is consisted of TopCover, Top Cover Plate and thermal

print head.

2. Thermal print head is fixed by Hinge

and Hook on Top Cover Plate.3. Press the push button of Hook, rotate

the thermal print head to the bottom

side.

4. Disconnect the thermal print headwire.

Top CoverUnit

Top CoverUnit

ThermalHead

ThermalHead

P u s h

P u s h

ThermalHead wireThermal

Head wire

Top Cover Top Cover

Top Cover

Plate

Top CoverPlate

ThermalHead

ThermalHead

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3.2.2 Top Cover.

1. Top Cover is fixed by 5 screws of top

cover plate.

2. Unscrew and disassemble Top Cover.

ScrewScrew

ScrewScrew

ScrewScrew

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1. Cooling fan is fixed by 2 screws on

Top Cover Plate.2. Fan Wire is connected with

Connector of Main Board throughthe printer inside.

3. Disassemble Base Plate and FanConnector. (Refer to 3.3)

4. Remove 2 screws of Fan Assembly.5. Arrange Fan Wire and disconnect.

Be cautious to not peel it by Frameedge.

3.2.3 Cooling Fan

FAN wireFAN wire

M / BM / B

Cooling FANCooling FAN

FAN wireConnector FAN wire

Connector

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1. Top Cover Plate is connected toFrame by Shaft Top Set.

2. Disconnect Thermal Head Wire onMain Board.

3. Disconnect Color Sensor Wire onThermal Head.

4. Remove 2 screws and disassembleTop Cover Plate by widening Frame.

5. Press Snap and disassemble Color

Sensor.

3.2.4 Top Plate

ThermalHead wireThermal

Head wire

M / BM / B

Top Cover Top Cover

Top CoverPlate

Top CoverPlate

ScrewScrew

P u s h P u s h

P u l l

P u l l

Shaft Top SetShaft Top Set

Color Sensorwire

Color Sensorwire

Color Sensorwire

Color Sensorwire

P u l l P u l l

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1. Main Controller Board is located on BasePlate.

2. Base Plate is fixed by 4 Foots and Screwsbut during disassemble Side Covers, theyare removed. (Refer to 3.1.2)

3. Disconnect Wires(T4, T5, T6, T7) on RightSide before disassemble Main Board.

4. T8, T9 Wires opposite end is connectedwith Side Cover and LCD Unit but thesethings are already disconnected duringSide Cover disassembling.

5. Disconnect Wires(T1, T2, T10) on Left Side.T10 Wire is connected with Top CoverPlate. (Refer to 3.2.3)

6. T3 Wires opposite end is connected withSide Cover Left . Don t need to removefrom Main Board. (Refer to 3.1.2)

7. Disassemble Foots by pressing the centerof Foot opposit e end.

3.3 Main PCBs 3.3.1 Main Controller Board

Left View

Right ViewM / BM / B

T1T1T2T2

T3T3

T7T7T5T5 T6T6T4T4T9T9T8T8

T10T10

FootsFoots

Base PlateBase Plate

ScrewScrew

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1. PCB Ribbon RF is fixed by Hook.2. Disconnect FFC Wire from PCB.3. Lift Hook parts and pull out to

disassemble.

3.3.2 PCB Ribbon RF

PCB

Ribbon RF

PCBRibbon RF

PullPull

FFC wireFFC wire

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1. Stacker Unit is located at the belowof Hopper Unit. It is f ixed by 4screws inside of Frame.

2. Remove the screws at side of Frame

and pull out to the front side todisassemble.

3.4 Hopper Unit & Stacker Unit 3.4.1 Stacker Unit

Stacker UnitStacker Unit

ScrewScrew

ScrewHole

Screw

Hole

Screw

Hole

Screw

Hole

PullPull

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P u l l P u l l

P u l l P u l l

P u

l l P

u l l

1. Hopper Unit is fixed by each 3 and 6screws on side of Frame.

2. To disassemble Hopper Unit, Base Plateshould be disassembled. (Refer to 3.3.7)

3. Remove the screws on the side of Frame.

4. Remove Wire(T1) connected with CardEmpty Sensor and Wire(T2) connectedwith Hopper Driver Motor after bottom

side up.5. Open both side Frame and pull out

Hopper Unit.

3.4.2 Hopper Unit

Hopper UnitHopper Unit

Card EmptySensor

Card EmptySensor

Hopper DriveMotor

Hopper DriveMotor

T1T1

T2T2

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1. Main Drive is consisted of Step Motor andTime Belt.

2. Remove Time Belt(5).

3. Remove Pulley Assy(7) and Pulley(3). Ifremove the other Time Belt (4,6), can reach4 screws for Step Motor fixing.

4. Step Motor is located inside of Frame.

5. When assemble Step Motor, adjusting thetension by assembling Pulley(3) and TimeBelt (4) together and fix 4 screws.

3.5 Drive Unit 3.5.1 Main Drive

Main DriveMotor

Main DriveMotor

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1. Ribbon Driver part is located the sidesection of set.

2. It is consisted of DC Motor Assy(12) andGears.

3. DC Motor Assy(12) is fixed by Screw (5)

and Screw(2) so it have to carefullyhandled for its location.

4. Remove Ribbon Feeding Assy (13) andGear (10) to reach Head Up/Down Motor.

5. Head Up/Down Motor is fixed by 3 screwsand located inside of Frame.

6. If remove 3 screws and connected Wire,Head Up/Down Motor can bedisassembled.

3.5.2 Ribbon Drive

HeadUp/DownMotor

HeadUp/Down

Motor 1010

HeadUp/Down

Motor

Head

Up/DownMotor

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1. Each rollers are supported by thebearing or bushing on the side ofFrame.

2. Remove the fixed E-Ring on theboth side of axis.

3. Remove the bearing/bushing andpush each rollers to Frame RightSide and pull out the left side of theroller and others.

3.6 Rollers

CleaningRoller Fixed

CleaningRoller Fixed

CleaningRoller

CleaningRoller

Ms Roller Ms Roller

IC Roller IC Roller

PrintingRoller

PrintingRoller

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1. Pull out the cleaning rol ler from thebracket.

2. The cleaning roller bracket is fixed onMS Set Main by the hinge.

3. Remove the cleaning bracket bytransforming of MS Set Main partshinge by elastically.

4. Remove E-Ring on the both s ide ofCleaning Roller Fixed part and bearing.

5. Push Cleaning Roller Fixed part to theright side and disassemble the left sideof roll er and others.

3.6.1 Cleaning Roller / Cleaning Roller Fixed

CleaningRoller

CleaningRoller

CleaningRoller FixedCleaning

Roller Fixed

Cleaning

Roller BKT

Cleaning

Roller BKT

MS Set MainMS Set Main

P ul l

P ul l

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4.1 Setup 4.1.1 O

4.1.1.1 Function

4. Administration4. Administration

SMART Card Printer is delivered in optimized state from factory. However it can be set the setup value using CardPrinter Setup Utility provided with CD when the unit is disassemble and reassemble or change of part. The following setup valuecan be changed using CardPrinter Setup utility.

Item Explanation

Print Location Set the start position or end position of the printed image.

Print Thickness Set the print thickness of color, resin black, overlay.

Ribbon Operation Set the ribbon moving power

Rotator Set the rotation angle of rotator

Magnetic Stripe Set the start position of magnetic data.

Ribbon Color SensorRecognition

Set the sensor value to distinguish the ribbon color.

Security Set the value for the printer security

Etc. Set the printers hardware version and the printer state.

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4.1.1.2 Start

When start the program there will be displayed the password input window. If input thepassword, the recorded setup value will be shown and can change that value. The passwordis saved to SMART Card Printer so even if change to other PC, it need to input thepassword to change the setup value. (SMART Printer is not set its password so if you press O.K,you can see the setup value and can change. Default is no password)

SmartSetup startupSmartSetup main window

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4.1.2 Setup

4.1.2.1 Basic SetupThe most of basic setup can be realized on this window easily. To set more detailed setup,press > button for expansion.

Printer ID | Printer Name

Change password for SMART Printer

Printer information ( Firmware Version, Serial Number)

Thermal header information

Image position related factorsImage density related factors

Expansion button for extended setup

Calibration sheet preview and printing

Main menus for get/set, save/load, and close

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Item Explanation

Device Avail able device li st wil l be displayed. SMART is pr in ter ID value. I&A SMART Card Prin ter is theprin ter driver name. Using t he printer ID, the printer can be disti nguish w hen you use SDK.

Change Password Change password

Firmware Ver. The printers firmware version

Serial No. The printers serial no.

Header Ser ial No. The printer s thermal head ser ial no. When the print head is change, i t should be changed.

Header Res is ter The res is to r value o f the thermal head . When the pr in t head is change, i t should be changed .

X Start Positi on Adjust X start posi tion (Range : -30 ~ 30) If the value is change, the example wil l be changed.

Y Start Positi on Adjust Y start posi tion. (Range : -30 ~ 30) If the value is change, the example wil l be changed.

Y End Position Adjust Y end posi tion (Range : -20 ~ 20) If the value is change, the example wil l be changed.

Y Scale Adjust the length of image (Range : -60 ~ 60) If the value is change, the example wil l be changed.

Total Density Set the images total density (Range : -300 ~ 300)

YMC Density Set the color density (YMC) (Range : -300 ~ 300)

Black Density Set Black (Resin) thickness (Range : -300 ~ 300)

Overlay Density Set Overlay thickness (Range : -300 ~ 300)

Basic Setup Item

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Item ExplanationExample Preview the changed value

Print To check the adjusted value. You can print the test card

> Show the expansion items

Get Config. Load the printers setup value

Set Conf ig. Save the changed setup valueIn case you use the password, if it is not matching, it will not be saved

Load from File Load the saved file

Save to File Save the setup value to the file

Load Default Back to the default value

Close Exit the program

Basic Setup Item

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4 1 2 2 E i S t


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4.1.2.2 Expansion Setup

This window can be used to check the printers state or change the detailed setup.

Menu buttons

Usage counter

Ribbon motor control factors

Rotator control factors

Magnetic control factors

Ribbon sensor control factors

Security factors

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E i S I


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Item ExplanationChange Pr int er ID When use SKD, thi s ID can be used t o di sti ngui sh eac h pr inter

Set PC Serial When use PC Authentication, set the PC to print

Change Header In case of changing the print head, set the serial no. and resistor value

Set Mag. Encryption Key When transport the magnetic data and if it is encrypted, you can set the Key

Image Total printed image number Magnetic Total magnetic encoding number

IC Total Contact SmartCard encoding number (It can be increasing by SDK)

SIM Total Contact SmartCard(SIM) encoding number (It can be increased by SDK)

External RF Total Contactless SmartCard(external) encoding number (It can be increased by SDK)

Internal RF Total Contactless SmartCard(internal) encoding number (It can be increased by SDK)

Passed Panels Printed panel number for the image printing

Yellow Level Set the yellow level value (Use only in board type 1, 2 )

Magenta Level Set the magnetic level value (Use only in board type 1, 2)

Cyan Level Set the cyan level value (Use board type 1, 2)

Black Level Set the black level value (Use board type 1, 2)

RMP + Set the ribbon motor s max torque value (RMP + should be more bigger than RMP )Range : 2000 ~ 5000

RMP - Set the ribbon motor s min torque value (RMP should be more smaller than RMP +)Range : 2000 ~ 5000

Expansion Setup Item

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E i S t It


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Item Explanation

RMM + Set the ribbon motor s max torque value (RMP + should be more bigger than RMP )Range : 2000 ~ 5000

RMM - Set the ribbon motor s min torque value (RMP should be more smaller than RMP +)Range : 2000 ~ 5000

Rotate Top Set the angle to be flat for the rotator front side (Range : -30 ~ 30)(The lower the value the more the angle)

Rotate Bottom Set the angle to be flat for the rotator back side (Range : -30 ~ 30)(The lower the value the more the angle)

Fast Y End Position Adjust Y end position w hen print in Fast mode

Fast Y Scale Adjust Y scale when print in Fast mode

Mag. Write Mode Set the track writing

Magnetic Space Set the start pos ition of magnetic data (Range : 10 ~ 30)If the value is inc reased, the start pos ition wil l be close to the end

SBS Only Set the SMART printer is only operated in the application which made by SDK

Board type Set the main board type (Do not change!)

PC AuthenticationMatching SMART printer and PC( To use this function , press Set PC Serial and save the PC authentication infor mation to SMART

Printer)Physical Key Set the use of Physical Key in case the printer have physical key

Error Card Out Set error card out direction (The back out can be done only in dual side printer)

Use USB Serial The function when use the several PC with only one SMART Card Prin terThe printer should be connected with PC case by case and set this function as Use

Expansion Setup Item

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4 1 3 Adjustment of Printer Setup


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4.1.3 Adjustment of Printer Setup

4.1.3.1 Printing LocationSMART Card Printer is the direct thermal printer and need tosome setting to print all over the card surface.

In CardPrinter setup, if press Print button, the image like leftside will be printed. In this time, if four circles on each side are

printed well and the space of upper & bottom is in 0.5mm, it isproper setting.

For correct setting, you can adjust the setup value as follows.

1. Do not make too much space on left and right side asadjusting X start position value.

2. Do make the image start point in 0.4mm ~ 0.5mm fromthe card upper side as adjusting Y start position value.

3. Do make the image end point in 0.4mm ~ 0.5mm from thecard bottom side as adjusting Y end position value. In thiscase, Y scale value should be input more bigger than theproper setup value.

4. Do make the four circles can be shown fully as adjustingY scale value.

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4 1 3 2 Printing Thickness


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4.1.3.2 Printing ThicknessSMART Card Printer is direct thermal printer. Use the thermal heat to print. To print the correct andproper printing, the thermal heat should be different in color printing, resin black printing, overlay printing.So for the best printing image, some adjustment is needed.

[ Color Printing Thickness ]

Color printing is print the color image using the color ribbon. SMART printer can print 16,777,216 color. In its color

printing thickness, the color expression range can be widen and get the clear image by printing so thickly as possible asthe ribbon is allowed. However if it is too thick, the ribbon can folded and there might be green or red bad image. And if itis too weak, the image is not clear as below third figure. Set the proper thickness.

Too strong Proper Too weak52


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[ Resin Black Printing Thickness ]

Resin Black is used to print the black clearly such as the barcode or text. It print the black which extracted by the printerdevice driver or set as black in Smart Design. The red box in the below figure is printed by resin black.

Resin Black is printed as binary type, not level for the printing result. So the setting standard of printing thickness isdifferent.

If the thickness is too strong, the barcode is not clear and too widen. And if too weak, the barcode is printed too short. Setthe resin black printing thickness properly to get the clear barcode printing. Not too strong but a little bit strong is best.

Too strong Proper Too weak

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[ Overlay Printing Thickness ]

Overlay is coating to the surface of card for the protection of printing image. Usually the overlay print all over the cardsurface but it can be printed in specific area by the device driver or Smart Design software.

Overlay is binary type such as black resin, print or not. So the setting standard of printing thickness is different.

If it is too strong, it is too dull and can be occurred the bad overly such as left figure. And if too weak, some area will notbe overlaid. You can check it if place the card under light. So set the overlay printing thickness properly. Not too strongbut a little bit strong is best.

Too dark Proper Too weak54

4.1.3.3 Ribbon Movement


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4.1.3.3 Ribbon MovementSMART Card Printers ribbon movement is variable to make the interference minimized. So to get the stable image quality,set the proper ribbon movement setting. As below graph SMART Card Printer is control the speed of printing and normalmovement differently to get the regular speed. And its movement speed is changed for the remained ribbon balance. Setthe movement speed as below graph.

RMP control the ribbon movement when printing. If set too low, the ribbon can not be rewind and the problem can beoccurred. On the contrary if set too strong, the rolling speed is too fast so there might be bad image.

RMM control the normal movement. If set too low value, the printer is stop as print head is adhered with ribbon. If too high,the ribbon rolling speed is too fast so the correct printing position can not be detected.

(We recommend to not change RMP and RMM until there is critical problem)

250 Ribbon Balance1

RMP +

RMP -

RMM +

RMM -

Movement SpeedNormal Ribbon Movement

Printing Ribbon Movement

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4.1.3.4 Rotator


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. .3. otatoRotator can be attached as option. When there is no printing, the rotator keep the horizontal flat. So the setup of rotator isto make it the horizontal flat by adjusting its angle.

Rotate Top and Rotate Bottom are the accurate setting when the rotator is front side or back side to make a horizontalflat with the card movement passage. This value is between -30 ~ 30 and + is upper adjustment, - is down adjustment.

(We recommend that there is rotator card jam problem.)

+

-

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4.1.3.5 Magnetic Stripe


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g pMagnetic Stripe Encoder can be installed as option. It is encoder module which can read/write to the three tracks to themagnetic stripe card in ISO specification. The magnetic track can be saved as SC, SS, TD, ES, LRC, SC format.

In recording the magnetic data, the location of SS (Start Sentinel) should be apart 7.44 0.5 mm from the card edge asISO spec. SS location can be adjusted using Magnetic Space. If Magnetic Space value is higher, it is more far from thecard edge.

SC SS SCLRCESTD (Track Data)

(SC: Sync Clock pulse, SS: Start Sentinel, ES: End Sentinel, LRC: longitudinal redundancy check)

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4.1.3.6 Change Print Head


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gTo change the print head, the print head module as below photo should be changed. After change the print head module,its serial no. and register value should be registered. First press > button and click Change Header and input the serialno. with the resister value which is described on the print head. Reset User Issue Count is initialization of the printingnumber.

(After change the print head, the printing position and thickness should be adjusted.)

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4.1.3.7 Security


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y[ Password ]

It need to input the password to change the setup value but if you do not set the password, it need not. When executeCardPrinter Setup program, the password input window will be displayed. If you set the password, it is saved to SMARTCard Printer itself so even if you change the PC, the password is needed for that card printer.

To change the password, click Change Password in basic setup window. It will be activated after the printer is reboot.

(The default is no password setting.)(If the password is not remember, please contact the manufacturer.

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[ PC Authentication ]

PC Authentication is the function to make an operation in specific card printer which the user set. This is to prevent theaccess of unauthorized person. The method is as follows.

1. In expansion mode, change PC Authentication to Use and press Set Config.

2. Press Set PC Serial and save the current PC information to the card printer.

PC Authentication will be activated after the printers rebooting. When connect SMART printer which is applied PC Authentication to the other PC, Verify Your PC message will be displayed on LCD.

(In case PC Authenticated PC is lost, please contact the manufacturer.)

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[ h l ]


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[ Physical Key ]

Physical Key is the function which is enable to operate SMART printer who have the physical key. It is provided as specialoption. To use this function, in expansion mode change Physical Key to Use and press Set Config.

Physical Key will be activated after SMART printer reboot. If the printer is locked, Unlock Please message will bedisplayed on LCD and if not, System Ready will be displayed.

Physical Key is electrical key so its setup will be kept when the printer is reboot (power off/on).

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[ SBS O l ]


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[ SBS Only ]

SMART Printer is provided the printer driver same as other normal printer so it can be used in the application for SMARTcard printer and other general application. SBS Only function can be realized in the application which is developed by ourSDK.

To use this function, in the expansion mode, change SBS Only to Use and press Set Config.

SBS Only will be activated after SMART printer is reboot. This SBS Only mode is not activated in other general application.

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[ M g ti E ti ]


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[ Magnetic Encryption ]

If the magnetic stripe card is read and write by SMART printer, the magnetic information can be transfer by USB.Magnetic Encryption is define the key which is used to encrypt the magnetic information to prevent that informationshacking between PC and SMART printer.

To use Magnetic Encryption, press Set Mag. Encryption Key and input the key you want to use to the dialog.

For the encryption, you can use the magnetic read/write encryption key in SDK provided.

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4.1.3.8 Etc.


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[ Printer ID ]To use SMART printers SDK, you have to set the printer which you want to use. And in this case you need to get ID todistinguish the printer and it named as Printer ID. Normally we use one PC and one SMART card printer so do not need toconcern. However if use more than one SMART card printer is connected with PC or want to use the several card printerusing networking function, you have to set the different Printer ID per each card printer.

To change Printer ID, press Change Printer ID and when there is pop up window, input Printer ID and press O.K. Thechanged Printer ID will be activated after rebooting of SMART card printer.

The default Printer ID is SMART.

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[ Use USB Serial ]


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[ Use USB Serial ]

In SMART Card Printer, even if you change the USB port, you do not need to install the printer driver. This is becausetheir own ID is used in USB communication. Basically every printer have their own ID but considering the general usagecircumstance and the convenience of maintenance, it is set as same ID. So if want to use more than one printer in one PC,you have set the different ID (this is not same as Printer ID we explained already). Use USB Serial is ID which is usedwhen the printer is recognized by USB and the serial no. of printer will be used as ID.

To activate Use USB Serial, change Use USB Serial to Use and press Set Config. button. This change will beactivated after SMART printer is reboot.

When use more than one SMART printer in one PC, Use USB Serial should be set as Use. If not, PC might be notworking.

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4.2 Test


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4.2.1 OutlineCardPrinter Test is to test the all function of SMART Card Printer. To operate CardPrinter Test program,the device driver should be installed to PC and SMART printer should be connected.Card Printer use the standard printer device driver so it can be printed same as general printer. Howeverif there is encoder, it need to install the driver which the encoder is required. In this case the printersdetailed operation can be controlled using Card Printer SDK. CardPrinter Test program is developed byCard Printer SDK.

CardPrinter Test is consist of Choice, Control, Print, Allocation, Encode, State, Message.

Choice : Choose the printer when there is more than one printer is connected. Control : Order the command such as Card In, Out, Move and Rotate. Print : Print the image. Allocation : Set the encoding number.

Encoding : Do magnetic stripe encoding, SmartCard and Contactless SmartCard encoding. State : Check the printers state. Message : Display all kinds of message which displayed when use CardPrinterTest.

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If execute CardPrinter Test program, the following window will be displayed. It is consist of Choice,


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Control, Print, Allocation, Encoding, State, Message.

Choice

Control

Print

Allocation

Encoding

State

Message

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4.2.2.2 Control


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Control is consist of SBS, Card, Move, Rotate, Etc. and it is used to control the printers each step.

SBS is the operation of SBS (Step-By-Step) mode. The user can control SMART printer using the command. Thedifference of NORMAL mode and SBS mode is that the printer do printing after get the printing command(DoPrint). Ifpress Start in SBS, SMART printer operate as SBS mode and in this time if there is printer spool, it will be removed.To close SBS mode, press Stop.

Card is the command for Card In / Out. IN is for moving the card to the printer inside and OUT is the command to

card out to the stacker. Back is to out the card to back side. Move is the command to move the card. Print is to move the print location, Mag. is magnetic location, IC isSmartCard location, RF is Contactless SmartCard location, To Rotate is move to the inside of rotator, From Rotateis move the card from rotator inside to the printer inside.

Rotate is for the card flipping. When the card is the printer inside if do Auto command, the card is move to rotator andflip and move to the printing location. Batch is repeat as set. To bottom is the card flip to back side. To Top is thecard flip to front side. For Etc., Auto Ribbon Set is automatically set the ribbon. And using Use Log, you can decide

to record to the log file or not.

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4.2.2.3 Print


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Print can be used to print the designed image which made by Smart Design. To print the card, use and choose csd file. Press Open and select csd file and press Print.When the printer is NORMAL state, if you press Print, the data is transfer to SMART printer and print.However in SBS mode, if press Print, the data is transfer to SMART printer and waiting the printingcommand. So in SBS mode, it need to press Do Print for the printing. This function is needed to controlthe printer in detail.

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4.2.2.4 Allocation


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Allocation is used to test the encoding and decoding continually. Set the repeat no. and if press BatchStart it repeat the test. In this case if Include Card In/Out section is marked, the card in/out operation isalso proceed. However if it is not checked, use one card contiunally..In Strategy, if the retry is not checked, the encoding is placed only one time and it is checked, it is repeatas set when there is an error. If Prompt on Error is checked, the pop up message will be displayed whenthere is an error. And if it is not checked, the test is proceeding after an error is counting.

Error is the error number for each encoding.

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4.2.2.5 State


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State is to check the printer state. If press Get Temperature, it display the thermal heads temperature.In this case if check realtime check, the temperature is checked on time.Get Status is to check the printers state. It show the ribbon balance, printer condition and error state. Ifcheck realtime, on time checking.

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4.2.2.6 MessageI h h i i d il b C dP i T d SMART P i


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It show the communication detail between CardPrinter Test program and SMART Printer so you cancheck what kind of command is doing now.

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4.2.3 Encoding4 2 3 1 Magnetic Stripe


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4.2.3.1 Magnetic StripeMagnetic encoding is to test the magnetic stripe card when choose Magnetic tap as below.

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In Magnetic tap, you can do the read/write of the magnetic stripe card.


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Read is the reading of the magnetic stripe card and show the date. In fact Read is consist of Do Readand Read All Buffer but operated at one time. Do Read is read the magnetic data in the printer inside.Read All Buffer is bring the data to PC. So Read is same as Do Read and Read All Buffer. Onlychecked track can be concerned.

Write is the writing of the magnetic stripe card and record the date. Write is also consist of Write All

Buffer and Do Write. Write All Buffer is send the encoding date to the printer, Do Write is recordingthe data to the magnetic card. You can choose Lo Co/Hi Co as its card type. Random Fill is inputtingthe random date to test.

If you want to operate the magnetic stripe read/write in step by step, refer to the follow procedure.

Card IN Move Mag Magnetic Random Fill Magnetic Write Magnetic Read CardOUT

Choose the encoding tap as Magnetic, if press Batch Start, it will be repeat above procedure.

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4.2.3.2 Contact SMART Card


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Contact SmartCard encoding is enable to encode the date to SmartCard when you choose the IC tap.

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In IC tap, the read/write of SmartCard is possible.


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ICH Contact is the command to contact the head with SmartCard chip. ICH Disconntact is the dis-contact command. Init is the initialization of the installed IC reader. The installed IC reader will bedisplayed on right down control board. Contact is contacting between the IC head and SmartCard.Reset is stop to use.

After Contact, Get ATR, Read, Write and Clear command are possible to operate. Get ATR is

loading ATR value of SmartCard. Read is reading such as name, address, phone data. Write is writing.

If read/write the date directly using APDU command, you can use the following APDU command. Load APDU is load the saved APDU command. Save APDU is save the current APDU command. Clear APDU is clear the APDU screen. To see the individual APDU command, press Send APDU on the line..

To write and read on SmartCard, you have to proceed the following procedure.

Card IN Move IC IC ICH Contact IC Init IC Contact IC Write IC Clear ICRead IC Reset IC ICH Dis-contact Card OUT

If press Batch Start, IC encoding will be repeated. SMART Printer is support the internal SmartCardencoder and external SIM encoder. SIM is not possible to move automatically so the batch is not possiblefor SIM.

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4.2.3.3 Contactless SMART Card

C l S C d di i bl d/ i C l S C d


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Contactless SmartCard encoding is enable to read/write to Contactless SmartCard.

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In RF tap, Contactless SmartCard encoding is possible. SMART Printer have two RF encoder such as theinternal and external. The internal type is encoded in the inside of printer and external is placed its


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encoding on the printer top side. So the batch is only possible for the internal type.

Port is the COM port which connected with RF reader. It should be set after you check it on thewindows control board. Card Type is for setting the RF card type. Gain, Threshold are the antennasetting value. Use as it is. Get/Set is load or save the setting value of port, gain, threshold.

Contact is the command to contact with Contactless SmartCard. Disconnect is disconnectingcommand. And Read is reading the data. Write is writing command.

To proceed the RF encoding, you have to follow the below procedure.

Card IN Move RF RF Connect RF Write RF Read RF Discontact Card OUT

If press Batch Start, above procedure will be repeated automatically. Batch is only for the internal type.

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4.2.4.1 State Code


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#define SMSC_M_CARDIN 0x0000000000000001 // Under Card In#define SMSC_M_CARDOUT 0x0000000000000002 // Under Card Out#define SMSC_M_MOVE_PRINT 0x0000000000000004 // Moving to the print position#define SMSC_M_MOVE_PRN2ROT 0x0000000000000008 // Move from Printer to Rotator #define SMSC_M_MOVE_ROT2PRN 0x0000000000000010 // Move from Rotator to Printer #define SMSC_M_MOVE_IC 0x0000000000000020 // Move to IC position#define SMSC_M_MOVE_RF 0x0000000000000040 // Move to RF position#define SMSC_M_MOVE_MAG 0x0000000000000080 // Move to Magnetic position

#define SMSC_M_THUP 0x0000000000000100 // Up thermal print head#define SMSC_M_THDOWN 0x0000000000000200 // Down the thermal head#define SMSC_M_ICHUP 0x0000000000000400 // Under IC head (Contactor) up#define SMSC_M_ICHDOWN 0x0000000000000800 // Under IC head (Contactor) down#define SMSC_M_PRINT 0x0000000000001000 // Printing#define SMSC_M_MAGRW 0x0000000000002000 // Read/Write the magnetic data#define SMSC_M_SEEKRIBBON 0x0000000000004000 // Searching Ribbon#define SMSC_M_MOVERIBBON 0x0000000000008000 // Moving Ribbon#define SMSC_M_ROTATORTOP 0x0000000000010000 // Card front side rotating#define SMSC_M_ROTATORBOTTOM 0x0000000000020000 // Card back side rotating#define SMSC_S_HOPPERHASCARD 0x0000000000040000 // Card is stacked on hopper #define SMSC_S_THUP 0x0000000000080000 // Thermal head up state#define SMSC_S_CARDIN 0x0000000000100000 // Card detection by card in sensor #define SMSC_S_CARDOUT 0x0000000000200000 // Card detection by card out sensor #define SMSC_S_ROTATORTOP 0x0000000000400000 // Card front side is up on Rotator #define SMSC_S_EQUIPROTATOR 0x0000000000800000 // Rotator is installed#define SMSC_M_RECVPRINTDATA 0x0000000001000000 // Receiving the print buffer #define SMSC_S_HASPRINTBUFFER 0x0000000002000000 // Reserving the print data buffer #define SMSC_M_SBSRUNNING 0x0000000004000000 // Doing SBS command#define SMSC_S_SBSMODE 0x0000000008000000 // SBS mode state#define SMSC_S_CASEOPEN 0x0000000010000000 // Case open state#define SMSC_M_INIT 0x0000000020000000 // Initialized Devise

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4.2.4.2 Error Code


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#define SMSC_F_CARDIN 0x0000000100000000 // Card in fail#define SMSC_F_MOVETOPRINT 0x0000000200000000 // Card movement fail#define SMSC_F_CARDOUT 0x0000000400000000 // Card out fail#define SMSC_F_MOVETOMAG 0x0000000800000000 // Movement to Magnetic position is fail#define SMSC_F_MOVETOIC 0x0000001000000000 // Movement to IC location is fail#define SMSC_F_MOVETORF 0x0000002000000000 // Movement to RF location is fail#define SMSC_F_MOVETOROTATOR 0x0000004000000000 // Movement fail to Rotator #define SMSC_F_MOVEFROMROTATOR 0x0000008000000000 // Movement fail from Rotator to Printer #define SMSC_F_THUP 0x0000010000000000 // Thermal head up fail

#define SMSC_F_THDOWN 0x0000020000000000 // Thermal head down fail#define SMSC_F_ICHUP 0x0000040000000000 // IC head (Contactor) up fail#define SMSC_F_ICHDOWN 0x0000080000000000 // IC head (Contactor) down fail#define SMSC_F_ROTATORTOP 0x0000100000000000 // Card front side upper rotating fail#define SMSC_F_ROTATORBOTTOM 0x0000200000000000 // Card back side down rotating fail#define SMSC_F_PRINT 0x0000400000000000 // Printing Error #define SMSC_F_MAGRW 0x0000800000000000 // Magnetic read/write error #define SMSC_E_SEEKRIBBON 0x0001000000000000 // Ribbon search error #define SMSC_E_MOVERIBBON 0x0002000000000000 // Ribbon movement error #define SMSC_E_NOTH 0x0004000000000000 // The thermal head is not installed#define SMSC_E_THOVERHEAT 0x0008000000000000 // Thermal heads overheat#define SMSC_E_EMPTYRIBBON 0x0010000000000000 // No ribbon#define SMSC_F_DATA 0x0020000000000000 // Printing data erorr

#define SMSC_F_CARDBACKOUT 0x0040000000000000 // Card movement to back side is fail.SMSC_F_CARDERASE 0x0080000000000000 // Fail to remove the card data

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4.3 Firmware 4.3.1 Outline


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4.3.1 OutlineCardPrinter Firmware is the software for changing the firmware of SMART printer. The firmware ofSMART printer is the operating software for the processor of SMART printer. If new function is added orthere is other reason, it will be provided by web-site or distributor.

Printer ID | Printer Name

Current firmware version

New firmware

Main buttons

Messages

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4.3.2 Auto UpgradeUsually the auto upgrade is used to install new firmware. If there is some problem to upgrade


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automatically, you can use the manual update. The upgrade procedure is as follows.

1. Check the current printers firmware version.2. Press Browse button and select the firmware you want to install.3. Press Update button and upgrade.4. Click OK on dialogue message to continue the upgrade.

5. Waiting until the firmware upgrade is finished.

1. Check current firmware version

2. Browse new firmware

3. Push Update buttons

4. Push OK button

( In firmware upgrade, the printer is automatically reboot.)( During upgrade, do not operate the printer or close the program.)

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4.3.3 Manual UpgradeManual upgrade procedure is as follows.


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1. Check the printers firmware version.2. Press Browse button and select the firmware you want to install.3. If press Manual Update, Manual Update Instruction window will be displayed.4. Follow Manual Update Instruction.5. Waiting until the firmware upgrade is finished.

1. Check current firmware version

2. Browse new firmware

3. Push Update buttons

( In firmware upgrade, follow the instruction and do not operate other thing.)

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Card MovingSymptom Countermeasure Related Parts

Card is not inserted to the hopper Press the left key on the front side of printer to replay. If it not moving

and the problem is happen so often, please check the belowcountermeasures.

1 Card size is not correct or it is not proper card If the card is not in spec., it might be not inserted to the hopper. It should

be changed.

2 The setting of card thickness leverage lever is not correct Check the card thickness leverage lever.

3 Card arrangement is not proper Arrange the cards as the manual 1.2.2 and put the cards again to thehopper.

4 There is electrical static or moisture on the card Arrange the cards as the manual 1.2.2 and put the cards again to thehopper.

5 The card hopper module or connecting cable are wrongIf the card hopper is totally not working, refer to the manual 3.4.2 and

check the connection of card hopper and if there is no problem, the cardhopper cable and hopper should be changed.

P/No.: 89030017(HOPPER ASS'Y)P/No.: 05524202(I/O Left/MAIN )

When there is moving error as the ribbon is rolled to the printingand movement rollers.

Open the top cover, remove the ribbon which rolled to the card androller using the front LCD buttons and manual wheel. If the problem ishappen so often, please check the below countermeasures.

1 Card size is not correct or it is not proper cardIf the card size is more large or small, the printing position might be not

correct. Refer to the manual 4.1.3.1 and reset the printing position orchange the card.

2 In case the printers printing position is set no properly If the card size is more large or small, the printing position might be notcorrect. Refer to the manual 4.1.3.1 and reset the printing position.

Symptom Countermeasure Related Parts

When there is an error during card movementPress the left key on the front side of printer to replay. If it not moving and

the problem is happen so often, please check the below


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countermeasures.

1 Card size is not correct or it is not proper card Change to the proper card.

2 If use another DC adaptor which is not supplied with theproduct

Some problem might be happened if use another DC Adaptor which isnot supplied with the product. Please check DC Adaptor. If use other DC Adaptor, Magstripe encoding error or other operation

problem can be occurred.

3 There is dust on the surface of cards Clean the card or change to new card.

4 There is dust on the moving rollers

Clean the cleaning roller using the cleaning card kit. The related rollersare IC roller, cleaning roller fixed, MS(Magstripe) roller. (Manual 2.2rollers)

Printer NoiseSymptom Countermeasures Related Parts


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1 When print, there is a big bang sound at the end ofprinting.Card side is not in spec. or the setting is not proper. Refer to

the manual 4.1.3.1 and reset or change the card.

2 There is ribbon gear noise as the printer is not properlywind the ribbon.Ribbon is winding on the gear side of ribbon core so it is get out

of gear. Remove the ribbon on the ribbon core gear.

3 There is a frictional noise during card movement

If there is not enough lubricant oil, this kind of noise can be

occurred. In this case the lubricant oil should be varnished asbelow instruction.

Lubricant Oil

Printing QualitySymptom Countermeasures Related Parts

Some parts of a card are not printed or printed in different


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colors It can be happened if the printer is not used for a long time or not clean card isused. Change the card and try to print again. If the problem is occurred so often,check the below things.

1 When there is dust on the surface of card Remove the dust on card surface or change to the new card.

2 Cleaning roller is contaminatedIf the cleaning roller is contaminated, change to the new one. If the printer is not used for long time, the adhesive power of the disposablecleaning roller is decreased so in this case, it should be changed to new one.

P/No.: 89030077(CLEANING ROLLER KIT

ASS'Y)

3 There is too much dust inside of the printer Remove the dust inside of the printer When there is not printed lines

This can be occurred when there is dust on the printhead or the printhead thermalline is damaged. Refer to the below countermeasure per each cause.

1 In case the ribbon or ribbon cartridge is not installedproperlyCheck the ribbon cartridges installation state and whether the ribbon panel is

wrinkled.

2 When there is dust on the printhead

Clean the printhead using the cleaning kit.

3 If the printhead surface is damaged The printhead should be changed. Refer to the manual 3.21. and change. P/No.: 89030047(HEAD ASS'Y)

4 If the printheads thermal line is damaged The printhead should be changed. Refer to the manual 3.2.1 and change. P/No. 89030047(HEAD ASS'Y)

Symptom Countermeasures Related PartsPictures are not smooth or blurred


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It can be happened when the printing density is set too low.Increase the printing density value and if the problem notremoved, refer to the following countermeasures. Refer to the manual 4.1.3.2.

1 The card surface is not even and it have a faulty Check the card surface or change to the new card.

2 The color density is not proper Reset the printing density refer to the manual 4.1.3.2.

3 When the printhead surface is contamianted

Clean the printhead with the cleaning kit.

Symptom Countermeasure Related PartsIf the color matching is wrong

h b h bl f h h ld b


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It might be the problem of printing position. The image starting position should be0.5mm. If the problem is not removed, refer to the below things. Reset the position as manual 4.1.3.1.

1 If the movement and printing roller arecontaminated

Clean the surface of rollers which described as follows. The related rollers are IC roller,Printing roller, MS(Magstripe roller).

2 When the installation of the card position sensoris bad

In case the installation of card position sensor is not good, the position can be move.Please check the sensors condition.

3 Bad card position sensor

When the card position sensor is bad, i t might be not set the correct position. The cardposition sensor should be changed.

P/No.: 89030080(PCBA-SEN_ CENTER)

Symptom Countermeasures Related Parts

The different colors are printed


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It might be occurred when the ribbon balance recorded and real ribbonbalance are different. Please contact with your nearest dealers.

1There is many remained ribbon but the printer

recognize it as small qty The ribbon RF tag is damaged so have to change the ribbon as new one.

2 When the printers transmitting or receiving sensor isbad

The sensor should be changed.

Uninstall the transmitting sensor - Refer to the manual 3.2.4.5

Uninstall the receiving sensor - Refer to the manual 3.6

P/No.: 89030071(PCBA-SEN_ COLOR_ OUT2),P/No.: 89030050

(PCBA-SEN_ COLOR_IN)

3 Bad main board The main board should be changed. P/No.: 89030101(PCBA-SMART MAIN ASS'Y)


When the side part of card is not printed


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It might be occurred when the print density is set too low. Increase theprinter printing density and if the problem is not removed, check the belowcountermeasures. Adjust the density refer to the manual 4.1.3.2.

1 The card surface is not even and it have a faulty Check the card surface or change to the new card.

2 The color density is not proper Adjust the printing density of the printer refer to the manual 4.1.3.2.

3 In case the printhead is contaminated

Clean the printhead using the cleaning kit.


When the following problem is occurred If print too dark image, this kind of problem might be happened.Refer to the manual 4.1.3.2 and adjust the printing density. If

the problem is not cleared, using plus type driver and adjustingit until the problem is removed


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the problem is not cleared, using plus type driver and adjustingit until the problem is removed.

When the card is out without printingIn case the printhead is not properly installed or the printhead

cable connection is bad, this kind of problem might behappened. Refer to the manual 3.2.1 and check the printheadand cable connection installation state. If the state is normal,the printhead should be changed. Refer to the manual 3.2.1.

P/No.: 89030047(HEAD ASS'Y)

If the card printing operation is not working except the card movement

Please check the adaptor connection staet.

Magnetic Stripe Read/Write



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In case there is the magnetic stripe encoding read/write error Press the left button of front LCD to replay.

In case the magnetic stripe read/write error is occurred too often Refer to the below countermeasures.

1Magnetic stripe date is not transmitted or wrong data is

transmitted.Check the program and drivers version and the matching

between the data and track.

2 If the card is not magnetic card or the recording direction iswrong Change the card or place the card correctly.

3 The anti-magnetic force is not proper The range of anti-magnetic force is LoCo(300Oe~600Oe),

HiCo(1750Oe~4000Oe). Check the magnetic stripe cardsspec.

4 The magnetic stripe of card is bad Check the read/write ability of card and change to new one.

5 The magnetic stripe head is contaminated Refer to the manual A.1.1 and uninstall the magnetic stripehead and clean with the cleaning kit.


Magnetic Read/Write is not possible Refer to the below countermeasures.

1 Magnetic stripe date is not transmitted or wrongdata is transmitted. Check the program and drivers version and the matching between the data andtrack.


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data is transmitted. track.

2 If the card is not magnetic card or the recordingdirection is wrong Change the card or place the card correctly.

3 The anti-magnetic force is not proper The range of anti-magnetic force is LoCo(300Oe~600Oe),

HiCo(1750Oe~4000Oe). Check the magnetic stripe cards spec.

4 The magnetic stripe of card is bad Check the read/write ability of card and change to new one.

5 The magnetic stripe head is contaminated Refer to the manual A.1.1 and uninstall the magnetic stripe head and clean withthe cleaning kit.

6 When the magnetic head cable is not connected ormagnetic board/main board is damaged Check the connection state and change the magnetic board or main board.

P/No.: 89030231(PCBA-MS MAIN ASS'Y(LO,HICO))89030101(PCBA-SMART MAIN ASS'Y)

ROTATORSymptom Countermeasures Related Parts

In case there is no rotator operation sound when the printer is initialized or the rotator is


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Rotator is not recognized In case there is no rotator operation sound when the printer is initialized or the rotator isnot recognized, check the rotator cable connection state. Refer to the A.1.7 and check it.

Rotator is not working Refer to the below countermeasures

1 Check the program setting Check it is set as both side in the printer properties.

2 The rotator connection cable is bad Check the rotator connection cable state. Refer to the manual A.1.7 and check it.

3 The rotator cable or rotator is bad Change the rotator cable or rotator. Refer to the manual A.1.7 and change.

P/No.: 89047020(ROTATOR OPTION ASSY)P/No.: 05900501

(FFC-ROTATOR)

4 Main board is bad Change the main board.P/No.: 89030101

(PCBA-SMART MAIN ASS'Y)

When there is card jam in rotatingPress the left button of front LCD to replay. If the problem is not removed, power off and

open the rear cover of rotator and remove the card. If this problem is happen so often,please check the below countermeasures.

1 In case the rotator setting value is changed. Refer to the manual 4.1.3.4 and adjusting the rotator.

2 The rotator cable or rotator is bad Refer to the A1.7 and change.

P/No.: 89047020(ROTATOR OPTION ASSY)P/No.: 05900501

(FFC-ROTATOR)

3 Main board is bad Change the main board P/No.: 89030101(PCBA-SMART MAIN ASS'Y)

General OperationSymptom Countermeasures Related Parts

When the ribbon is tornOpen the top cover and pull out the ribbon cartridge. Connect the ribbon and

install again. If the problem is occurred too open, check the below


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countermeasures.

1 The card is out of spec. or the surface is not even Check the card spec. or change to the new one.

2 In case the color density setting is too high Refer to the manual 4.1.3.2 and adjust the printing density.

3 When the card printing position is not proper Adjust the image start position as 0.5mm from the card starting point. If theproblem is not cleared, refer to the below countermeasures.

Ribbon is not recognized. There will be displayedRibbon Not Found error message.

Press the left button of front LCD to replay. If the problem is not removed, referto the below countermeasures.

1 Ribbon is not authorized one Change to the authorized one.

2 All ribbon is used Change to the new ribbon.

3 Ribbon is torn Open top cover and pull out the ribbon cartridge. Connect the ribbon.

4 The printhead is not properly installed Refer to the manual 3.2.1 and check the printhead installation state.

Symptom Countermeasures Related PartsChange the sensor.

Change the transmitting sensor- Manual 3.2.4.5


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6 The transmitting or receiving sensor is bad

Change the receiving sensor- Manual 3.6

P/No.: 89030071(PCBA-SEN_COLOR_ OUT2),P/No.: 89030050(PCBA-SEN_

COLOR_IN)

7 Ribbon encoder sensor or connection cable is bad Refer to the manual 3.2.1 and change the cable or sensor.P/No.: 89030120(PCBA-SEN_

ENCODER)P/No.: 05524202(I/O Left/MAIN )

8 The connection of ribbon recognition board is bad Refer to the manual 3.3 and check the connection of ribbon recognition board(PCB Ribbon RF) with the main board.

9 Ribbon recognition board or connection cable isbadRefer to the manual 3.3 and change the ribbon recognition board or connection

cable.P/No.: 89030020(PCBA-RF TAG)P/No.: 05900201(RF TAG/MAIN)

10 Main board is bad Change the main board. P/No.: 89030101(PCBA-SMARTMAIN ASS'Y)


There is no message on LCD display or it is dull Refer to the below countermeasures

1 The connection of LCD module and cable is notproper Refer to the manual 3.1.1 and check the connection state


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p p

2 In case LCD module or connection cable is bad Refer to the manual 3.1.1 and change the LCD module or connection cable

P/No.: 89030207(LCD ASS'Y)P/No.: 05900101(LCD/MAIN )P/No. 05524021(LCD Back

Light/MAIN )

3 Main board is bad Change the main board. P/No.: 89030101(PCBA-SMARTMAIN ASS'Y)


Printer is not working even if the printing data is sent orthe printer is not booting. Refer to the below countermeasures.

1 Printer power is off. Power on the printer.

2 Using another DC adaptor Check DC adaptor and use our adaptor which supplied with the printer


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2 Using another DC adaptor. Check DC adaptor and use our adaptor which supplied with the printer.

3 Printer driver is not online but offline. Change to the online.

4 USB cable for the communication is not connectedor the contact is bad Check the state and plug out and in for USB cable.

5 Printer driver port setting is wrong. Check the printer driver port setting is USB port.

6 There is no ribbon in the printer or the printer havean error. Install the ribbon or clear the printer error refer to this manual.

7 Ribbon balance is 0. Change to the new ribbon.

8Power and communication cable are too long.

(Power cable : Over 1.5 M, communication cable :Over 1.8M)

Using the cable which supplied from us.

9 USB port of PC is down. Reboot PC.

10 The printer communcation USB cable is bad Change USB cable. P/No.: 05300101(USBCABLE(SHIELD),1.8M)

11 Power adaptor is bad Call to the nearest dealer and change it. P/No.: 49030301(DC ADAPTOR 24V, 3.75A)

A. Service PartsNo IA code Name Description1 02210140 MOLD-COVER TOP MD2 02210130 MOLD COVER FRONT MD


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2 02210130 MOLD-COVER FRONT MD3 02210170 MOLD-COVER ROTATOR MD4 02210160 MOLD-BACK MD5 02260121 MOLD-CARTRIDGE MD6 89030017 HOPPER ASS'Y ASSY7 89030047 PRINT HEAD ASS'Y ASSY8 COVER RIGHT ASS'Y ASSY Cover Right Assy including S/W Assy

02210040 MOLD-SWITCH RIGHT BK02210050 MOLD-SWITCH RIGHT02260040 MOLD-LENDS89030140 PCBA-SWITCH RIGHT ASS'Y

9 COVER LEFT ASS'Y ASSY Cover Left Assy including S/W Assy02210060 MOLD-COVER LEFT02210070 MOLD-SWITCH LEFT BK02210080 MOLD-SWITCH LEFT89030150 PCBA-SWITCH LEFT ASS'Y

10 STACKER ASS'Y ASSY02210090 MOLD-CARD STACKER M02210100 MOLD-CARD STACKER R02210110 MOLD-CARD STACKER L02210120 MOLD-STACKER COVER

11 89030207 LCD ASS'Y ASSY02210010 MOLD-T LCD COVER02210020 WINDOW-T LCD89030130 PCBA-T LCD ASS'Y(2 LINE)

12 89030020 PCBA-RIBBON RF ASS'Y ASSY13 89030050 PCBA-SENSOR COLOR IN ASS'Y ASSY14 89030060 PCBA-SENSOR OUT ASS'Y ASSY15 89030070 PCBA-SENSOR COLOR OUT ASS'Y ASSY16 89030080 PCBA-SENSOR CENTER ASS'Y ASSY17 89030100 PCBA-SMART MAIN ASS'Y ASSY18 89030120 PCBA-SENSOR ENCODER ASS'Y ASSY19 89030010 PCBA-SENSOR DETECTOR ASS'Y ASSY

OPTION No. IA. CODE NAME Q'TY

B.1 MAGNETIC1 89030231 PCBA-MS MAIN ASSY 12 89030300 PCBA-MS HEAD ASSY 1

B.2 INTERNAL RF3 89030240 PCBA-INTERNAL RF ANT ASSY 14 89030251 PCBA-RF CARD MAIN 1

B.3 EXTERNAL RF5 89030270 PCBA-EXTERNAL RF ANT ASSY 14 89030251 PCBA-RF CARD MAIN 1

( )

B. Options


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1

2

3

4

5

6

7

8

4

9

8

ThermalHead

M/S

B.4 SIM 6 89030327 SIM OPTION ASSY (ACR38U) 1B.5 IC 7 89030287 IC OPTION ASSY (ACS) 1B.6 USB HUB 8 89030260 PCBA-USB HUB ASSY 2B.7 ROTATOR 9 89047020 ROTATOR OPTION ASSY 1

101

No. IA Code NAME Qty

B.1 Magnetic Stripe Encoder Main Parts


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1 02100001 O-RING1.7-1 1

2 02270170 MOLD-MS HEAD HOLDER SPRING SET 1

3 60326062 BOLT-M3*6(SAM) 2

4 61367100 BOLT-3*10(S) 1

5 63203171 WASHER-SPRING M3 2

6 64501174 NUT-M3*2.4 2

7 72313661 BOLT-M3*6(HEXAGAN BAR) 2

8 76200171 SPRING-MS TENSION 1

9 89030231 PCB-MS MAIN ASSY 1

10 89030300 PCBA-MS HEAD ASSY 1

11 05900201 FCC-MAG MAIN 1

102

1. It is consist of PCBA MS Head Assy andPCBA MS Main Assy.

Assembly

No. IA. CODE NAME Q'TY

1 02100001 O-ring1.7-1 1

2 02270170 MOLD-MS HEAD HOLDER SPRING SET 13 61367100 BOLT-3*10(S) 1


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2. Base Plate should be disassembled toapproach to MS Set Main Part. (Refer to3.3.1)

3. Assemble PCBA MS Head Assy to MS Set

Main.

MS Set MainMS Set Main

MS OptionMS Option

( )

4 70221170 PIN-S TENSION 1

5 76200171 SPRING-MS TENSION 1

6 89030300 PCBA-MS HEAD ASSY 1

7 5900201 FCC-MAG MAIN 1

103

Wiring

M / B

M / B


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4. Assemble PCBA MS Main Assy toMain Board of Base Plate.

5. Fold FFC Wire refer to the drawingand connect with PCBA-Main

Assy and PCBA Head Ass y .

6. Put FFC Wire to PCBA Main Assydirection tightly.

( Caution ! If there is interferencewith upper roller, it wi ll be affectto magnetic stripes quality.)Caution !

Refer to 6.

PCBA MS

Main Assy

PCBA MS

Main Assy

PCBA MSHead Ass/yPCBA MS

Head Ass/y

MS BoardSupporter

Magnetic PCBConnector

Hub boardconnector

Hub boardSupporter

PCBA MSMain Ass/yPCBA MSMain Ass/y

104


B.2 Internal RF Encoder Main Parts


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1 02260241 MOLD-MIDDLE RF SET 1

2 60326062 BOLT-M3*6(SAM) 2

3 60329050 BOLT-M2*5(SAM) 3

4 61367060 BOLT-M3*6(S) 1


6 64501174 NUT-M3*2.4 1



9 89030260 PCBA-USB HUB ASSY 2

10 89030240 PCBA-INTERNAL RF ANT ASSY 1

11 89030251 PCBA-RF CARD MAIN 1

12 05524033 HARNESS-ANT_INSIDE/RF 1

13 05524043 HARNESS-RF USB_INSIDE/RF 1

105

AssemblyNo. IA. CODE NAME Q'TY

1 60326062 BOLT-M3*6(SAM) 1

2 60329050 BOLT-M2*5(SAM) 13 63203171 WASHER-SPRING M3 1

4 72313761 BOLT M3*6(H B l \) 1


1 02260241 MOLD-MIDDLE RF SET 1

2 61367060 BOLT-3*6(S) 1

3 89030240 PCBA-INTERNAL RF ANT ASSY 1


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1. Remove Base Plate( Refer 3.3.1) and hang one side of PCAInternal RF ANT Assy to Frame. Set posit ion as installingMiddle RF Set to PCBA.

2. Fix by Screw .

4 72313761 BOLT-M3*6(Hexagon Bolt\) 1

5 72313861 BOLT-M2*8(Hexagon Bolt) 1

6 89030251 PCBA-RF CARD MAIN 1

7 89030260 PCBA-RF HUB ASSY 1

8 5524046 HARNESS-RF USB_INSIDE/RF 1


10 5524043 HARNESS-RF USG_OUTSIDE/RF 1


106

1. It is connected from PCBAInternal RF ANT Assy to

Wiring

PCBA USBHUB

PCBA USBHUB

PCBA RF CardMain

PCBA RF CardMain


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Internal RF ANT Ass y toPCBA RF Card Main throughFrame inside. ( Blue Line )

2. PCBA RF Card Main isconnected to PCBA USB

HUB. ( Red Line ) . Be sure touses PCBA USB HUBsPORT 3.

3. PCBA USB HUB should beconnected with USB HUB onMain Board( Orange Line )

USB HUB on Main Boardshould be used only PORT2.

( For the connection of USBHUB on Maing Board, referto USB HUB & MS PCB Assypart )

Port 3

Port 2PCBA Internal RF

Ant AssyPCBA Internal RF

Ant AssyPCBA USB

HUBPCBA USB

HUB M / BM / B

107


B.3 External RF Encoder Main Parts


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1 60326062 BOLT-M3*6(SAM) 1

2 60329050 BOLT-M2*5(SAM) 4

3 61367060 BOLT-3*6(S) 2

4 6450174 NUT-M3*2.4 1




8 89030270 PCBA-EXTERNAL RF ANT ASSY 1

9 89030251 PCBA-CARD MAIN 1

10 05524031 HARNESS-ANT_OUTSIDE/RF 1

11 05524043 HARNESS-RF USB_OUTSIDE/RF 1

108

1. Disassemble Top Cover to installExternal RF ANT . (Refer 3.2.2 Top

Cover )2. Install External RF ANT to Top Cover

(Terminal sho ld be pside) and fi b

WiringNo. IA. CODE NAME Q'TY

1 02210140 MOLD-TOP COVER 1

2 61367060 BOLT-3*6(S) 73 89030240 PCBA-EXTERNAL RF ANT ASSY 1


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(Terminal should be upside) and fix byscrew .

3. Assemble Top Cover .

4. Wire is connected with PCBA RF Card

Main with Thermal Head Wire. (ReferExternal RF Option Wiring)

4 05524031 HARNESS-ANT_OUTSIDE/RF 1

109

5. Install RF Card Main to Frame Left side.

6. Install four Board supports to Framefirst.


1 60329050 BOLT-2*5(SAM) 4

2 72313861 BOLT-M2*8(Hexagon bolt) 43 89030251 PCBA-RF CARD MAIN 1

4 05524031 HARNESS ANT OUTSIDE/RF 1


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7. Fix by Screw .(RF Card Main sTerminal should be upside).

4 05524031 HARNESS-ANT OUTSIDE/RF 1

5 05524043 HARNESS-RF USB_OUTSIDE/RF 1

110

1. External RF ANT Wire is connectedwith RF Card Main from Top Cover

Wiring

PCBA External RF ANT Assy

PCBA External RF ANT Assy


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Plate to Frame inside and left side.(Blue Line )

2. RF Card Main is connected with USBHUB on Frame right s ide.( Red Line )

3. It should be always connected withPORT4 to USB HUB on Frame .

4. PCBA USB HUB is connected withUSB HUB on Main Board. ( OrangeLine )

Only PORT2 should be used for USB

HUB on Main Board.

(Refer to USB HUB & MS PCB Assyfor the connection of USB HUB onMain Board)

Port 2

Port 4

PCBA USBHUB

PCBA USBHUB

M / BM / B

PCBA RF CardMain

PCBA RF CardMain

111


1 06390030 WASHER-INSULATION 1

B.4 SIM Encoder & IC BoardMain Parts


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2 60326062 BOLT-M3*6(SAM) 5

3 61367060 BOLT-M3*6(S) 2


5 64501174 NUT-M3*2.4 1


7 89030220 PCBA-ACR38U-IAS ASSY 1


9 89030280 PCBA-SIM ASSY 1

10 05524023 HARNESS-SIM SWITCH/SIM 1

11 05524024 HARNESS-SIM LED/SIM 1

12 05524044 HARNESS-USB/SIM 1

13 05900401 FFC-SIM 1

112

1. SIM Option is installed to the inside ofSide Cover Right side..

2. Open Side Cover (Refer 3.1.2 Side CoverRight / Left) and install SIM Option Assy

b l d i g

SIM Encoder AssemblyNo. IA. CODE NAME Q'TY

1 02210030 MOLD-COVER RIGHT 1

2 02260040 MOLD-LENS 13 61367060 BOLT-3*6(S) 5

4 89030280 PCBA SIM ASSY 1


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as below drawing.

3. For Wiring, refer to Wiring of SIM & ICBoard.

4 89030280 PCBA-SIM ASSY 1



7 05900401 FFC-SIM 1

113

1. IC Board Assy is installed to Frame Left.It used to both SIM Option and IC Option.

2. IC Board Assy is multi structure likeb l d i PCBA i l i ll d

PCBA IC Board AssemblyNo. IA. CODE NAME Q'TY



3 60326062 BOLT-M3-6(SAM) 4

4 72313661 BOLT-M3*6( ) 8


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below drawing so PCBA is also installedlike that.

3. For Wiring, refer to Wiring of SIM & ICBoard.


6 05524022 HARNESS-IC SWITCH/IC 1



9 05524042 HARNESS-IC USB/IC 110 05524044 HARNESS-USB/SIM 1

11 05900301 FFC-IC 1

12 05900401 FFC-SIM 1

114

Wiring of SIM & IC Board

IC Board

IC Board


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1. LED, Switch Wire and FFC Wire areconnected with IC Encoder Assy.

2. LED is black line, Switch is blue lineand FFC is red line .

3. IC Board connected from SIMOption i s connected to USB HUB onMain Board. It should be used withPORT4. ( Orange Line )

Port 4

PCBA USBHUBPCBA USB

HUBM / BM / B

SIM AssySIM Assy

115

No. IA Code NAME Qty1 02260011 MOLD-MIRROR SEN BK 1

B.5 Contact IC Encoder Main Parts


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2 02260211 MOLD-IC PCB BK 1


4 60326062 BOLT-M3*6(SAM) 5

5 60326081 BOLT-M3*8(SAM) 1

6 60329050 BOLT-M2*5(SAM) 2

7 61312081 BOLT-M2*8(S) 1


9 64501174 NUT-M3*2.4 1

10 64800401 E-RINGPI3 1

11 70301061 E-RING PI4 2

12 70301061 BEARING-6*10 (OILLINESS METAL) 2

13 72313661 BOLT-M3*6 (HEXAGAN BAR) 5

116


14 74200161 GEAR-RIBBON MOT 1

15 74200191 GEAR-MIRROR 1

16 74200241 MOLD-IC SET BOTTM 1


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17 76200161 SPRING-IC TENSION 2

18 89030190 IC MOTOR ASSY 1

19 89030200 PCBA-CONNECTOR IC ASSY 1



22 89030290 PCBA-SENSOR IC U/D ASSY 1

23 89030310 PCBA-SENSOR IC ASSY 1

24 SHAFT-IC ASSY 1

25 05524022 HARNESS-IC SWITCH/IC 1

26 05524042 HARNESS-IC USB/IC 1

27 05524052 HARNESS-IC

080910 smart service manual

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