Slide 1Faculty of Science
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Week 9
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Assignment 2 must be completed by week 11
You must attend the appropriate tutorial session in week 11 to make your presentation with your group
If you are not yet in a group please let me know immediately
You must contribute to the group’s work to get a good mark for this assignment
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This topic relates to the following course objectives:
understand the nexus between business knowledge and IT professional practice at operational and strategic levels within a global context
be able to develop and apply common business skills in an IT context
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Your Reading & Research
Thompson, 2005
Hiner, 2012
Murch, 2000
PMI, 2011
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Characteristics of a Professional
What is a profession?
occupation which requires special knowledge and skills, usually obtained through a formal education process, and which provides service to the community (McDermid, 2008, p.278)
Who is a professional?
provides a services in exchange for payment in accordance with established protocols for licensing, ethics, procedures, standards of service and training/certification (McDermid, 2008, p.279)
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McDermid Ch 11
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characteristics include (Ford & Biggs, 1996)
core body of knowledge
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DISCUSSION
Instructions:
Discuss – Is IT a profession?
Refer to McDermid (2008, pp.281-282) , McDermid provides a comparison with the architecture profession, suggesting that IT is not a profession as it has no licensing or registration arrangements in place. However as IT is a relatively new profession and cannot be described as mature like architecture. McDermid suggests that IT is an immature profession which will develop into a fully recognized one as governments and employers recognize the benefits of a registration process that becomes an expected perquisite to employment within the industry.
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part of business
includes non-technical skills
(Thompson, 2005)
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Professional Relationships
A professional needs to foster relationships with many other people (both professional and non-professional)
Professional – Employer
Professional – Client
Professional – User
Professional – Supplier
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Professional - Employer
Professional have an agreement with the employer at the beginning of employment
Salary, working conditions.
However, they also have a responsibility to the profession
What happens when the expectations of the employer conflict with the requirements of the profession?
Areas such as piracy and trade secrets might be relevant
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McDermid Ch 11
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Client makes decisions but is guided by the professional
Professional should work in the best interests of the client
However, must not contradict the ethical considerations of the profession
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McDermid Ch 11
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System should be developed with the user in mind
User friendly
Increase productivity
Should be designed so as not to promote unethical behaviour by users
Eg software piracy
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McDermid Ch 11
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Emphasis on fairness
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McDermid Ch 11
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Otherwise it reflects badly on the profession
Professionals sometimes mentor other professionals
Novices in the field
Ensure you present a fair summary of skills at job interviews
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McDermid Ch 11
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Belong to a professional organisation
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McDermid Ch 11
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“Jack of all trades”?
Specialise?
A niche area that is highly sought after
Still need to be competent in other areas
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McDermid Ch 11
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Database administrator
Software engineer
Week 9 - Professionalism & Project Management
Jobs for the Future (2010-2020)
Mobile application development: one of the world's fastest growing occupations. As smart phones and tablets continue to change the way we communicate, do business, and access news & entertainment, the demand for new and innovative mobile apps is growing at an incredible speed. This increased demand translates to one of the largest IT skills gaps ever realized – there are simply more mobile app development job openings than skilled application developers to fill them
Database administrator: businesses are accumulating record amounts of digital information, spurring the need for trained and certified DBAs to store, organize, analyze and secure this data. In addition, as more databases are connected to the Internet, cloud, data security will become increasingly vital and complex
Software engineer: demand for software engineers will rise along with technological advancements and the proliferation of emerging network technologies. For example, increased corporate adoption of cloud and virtualization strategies will create a surge in demand for applications software engineers who can design and develop secure web-based programs
Video game designer: beyond the booming market for traditional console and PC games, the increased popularity, processing power and graphics capabilities of mobile devices has unlocked a new world of employment opportunities for game designers, artists and programmers. Video game designers with mobile software development expertise will be especially sought after as smart phones & tablets, such as the iPhone and iPad
Network administrator
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Programming & application development
Week 9 - Professionalism & Project Management
Software as a Service (SaaS) is a software distribution model in which applications are hosted by a vendor or service provider and made available to customers over a network, typically the Internet.
Virtualization is the creation of a virtual (rather than actual) version of something, such as an operating system, a server, a storage device or network resources.
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DISCUSSION
Instructions:
Make a list of all your soft skills (see: http://www.rediff.com/getahead/2007/jan/08soft.htm)
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What should go on a resume?
Apply for positions that might provide challenges in the area that you’re interested in
Where might you look for such positions?
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McDermid Ch 11
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list accomplishments not responsibilities
hone job objective statement
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DISCUSSION
Instructions:
Discuss – Sample resumes (teacher distribute some sample IT professional resumes for students to review in teams)
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SFIA is a system for IT Professionals to match the skills of the workforce to requirements of the business (en.wikipedia.org/wiki/Skills_Framework_for_the_Information_Age)
logical two-dimensional skills framework defined by areas of work on one axis and levels of responsibility on the other
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McDermid Ch 11
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strategy & architecture
business change
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Week 9 - Professionalism & Project Management
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6 initiate/influence
5 ensure/advise
4 enable
3 apply
2 assist
1 follow
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SFIA A3 chart
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your LinkedIn profile should complement your resume, not mirror it
create a strong profile that provides more depth about your unique skills and experiences to reach a broader audience
if both of these are the same, you lose your ability to communicate your unique selling proposition (USP)
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McDermid Ch 11
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Using Social Networking continued…
a resume is outbound career marketing, LinkedIn is inbound marketing—attracting employers to you
to optimise LinkedIn
follow companies you’d like to target as employers
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McDermid Ch 11
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Summary section:
ask yourself: What do I want people to remember about me? How can I develop a summary that truly reflects who I am? What are my passions? How am I different than those with similar backgrounds? How can I make my summary more compelling so that people are intrigued about getting to know me more?
Emphasise value add:
While mastery of a specific language, platform, or applications is certainly important, it usually doesn’t end up being the primary differentiator amongst candidates. What makes a candidate stand out to those making the hiring decisions is their ability to add value to a project team, consistently come up with solutions that can save time and/or money, and make a positive contribution to the company culture. Be sure to emphasize these points in your summary.
Include a professional highlights section:
This way you get to emphasize some key achievements in the very beginning before getting into the experience section that’s in the lower part of your profile.
Week 9 - Professionalism & Project Management
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Nicole Williams LinkedIn Connection Director says
"LinkedIn is about relationships that reflect who you are as a professional”
"You have to be discerning about who's in your Rolodex. You should be able to call any one of them for an opportunity, ask them legitimate career questions, and have some semblance of a relationship with them”
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McDermid Ch 11
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Project Management Career
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McDermid Ch 11
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“the application of knowledge, skills, and techniques to execute projects effectively and efficiently” (PMI, 2012)
processes fall into five groups
initiating
planning
executing
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Week 9 - Professionalism & Project Management
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The Project Manager
What is a Project Manager?
the person responsible for working with the project sponsor, the project team, and the other people involved in a project to meet project goals (Schwalbe, 2010)
the person responsible for leading a project from its inception to execution. This includes planning, execution and managing the people, resources and scope of the project (Janssen, 2010)
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McDermid Ch 11
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The Project Manager
knowledge
performance
what the PM is able to do or accomplish while applying their project management knowledge
personal
how the PM behaves when performing project activity, their personal effectiveness (PMI, 2008, p.13)
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McDermid Ch 11
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baseline plan
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unquestionable rights and wrongs
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Ethical Considerations
Ethical Frameworks:
unquestionable rights and wrongs: there are basic and unquestionable rights and wrongs. For example theft and deceit are always wrong
PMI Code of Ethics:
Responsibility: Responsibility is our duty to take ownership for the decisions we make or fail to make, the actions we take or fail to take, and the consequences that result.
Respect: Respect is our duty to show a high regard for ourselves, others, and the resources entrusted to us. Resources entrusted to us may include people, money, reputation, the safety of others, and natural or environmental resources. An environment of respect engenders trust, confidence, and performance excellence by fostering mutual cooperation — an environment where diverse perspectives and views are encouraged and valued.
Fairness: Fairness is our duty to make decisions and act impartially and objectively. Our conduct must be free from competing self interest, prejudice, and favouritism
Honesty: Honesty is our duty to understand the truth and act in a truthful manner both in our communications and in our conduct.
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The Project Manager
trends
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Why get Certified?
Are flexible. PMI certifications are not based on one specific methodology, so they’re flexible and adaptable. You can easily transfer them between industries, market segments and geographic locations.
Keep you up-to-date. PMI continually conducts in-depth studies to ensure that our credentials actually reflect the current skills, knowledge and best practices you need to succeed.
Encourage professional growth. You never have to worry about a PMI certification becoming obsolete. Our certification maintenance program requires you to earn professional development units (PDUs), which encourages you to continually develop your skills and stay current as the profession changes.
Help you get ahead. PMI certification offers financial benefits — The PMI Project Management Salary Survey — Seventh Edition shows that certification positively impacts project manager salaries — and helps you stand out and better market yourself to prospective employers.
Are renowned throughout the world. Part of that marketability comes from the prestige of PMI certifications. PMI has provided project management certifications for over 25 years, and our PMP® credential was the first one designed specifically for project managers. Also, the quality of our certification governance is an advantage to those or earn or seek one of our certifications (PMI, 2013)
Week 9 - Professionalism & Project Management
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Project Management Professional (PMP)
Program Management Professional (PgMP)
PMI Scheduling Professional (PMI-SP)
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A list of about 10 true or false statements. For example,
You don’t plan well because you consider yourself a doer rather than a planner
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McDermid Ch 11
DISCUSSION
Instructions:
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A profession requires special knowledge, and skills obtained through formal education. A professional provides services for payment in accordance with protocols, licensing, ethics, procedures, standards and training
IT jobs and skills for the future lie in online mobile application development, security and cloud computing
Keep your resume simple and provide a unique review of you and your accomplishments. Categorise using SFIA. Add value with your social networking profiles
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McDermid Ch 11
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Project manager's skills can be divided into technical management, project management, project leadership, and project entrepreneur
Project managers are guided by the PMI’s code of ethics which includes the values of responsibility, respect, fairness, and honesty
Certification provides flexibility, up-to-date skills, professional growth, >$, and world recognised
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McDermid Ch 11
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Burke, R. & Barron, S. (2007). Project management leadership. Everbest, China: Burke
Burnham, K. (2012). LinkedIn connections: When to accept or reject. Retrieved October 6, 2012, from http://blogs.cio.com/linkedin/17323/linkedin-connections-when-accept-or-reject?source=CIONLE_nlt_blogsd_2012-08-21
Cadle, J., & Yeates, D. (2008). Project management for information systems (5th ed.). Harlow, England: Pearson
ITCareerFinder Inc. (2012). Best computer jobs for the future. Retrieved October 6, 2012, from http://www.itcareerfinder.com/brain-food/blog/entry/best-computer-jobs-for-the-future.html
Larson, M. (2011). Five trends in project management jobs. Retrieved October 6, 2012, from http://www.recruiter.com/i/project-management-jobs/
Murch, R. (2000). Project management: Best practices for IT professionals. Upper Saddle River: Prentice Hall.
Hiner, J. (2011). IT professional’s resume makeover guide. Retrieved October 6, 2012, from http://www.techrepublic.com/downloads/it-professionals-resume-makeover-guide/3499799/post?promo=107&tag=nl.e107
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McDermid Ch 11
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Pratt, M. (2012). 10 hot IT skills for 2013. Retrieved October 6, 2012, from http://www.computerworld.com/s/article/9231486/10_hot_IT_skills_for_2013?taxonomyId=14&pageNumber=1
Project Management Institute. (2008). A guide to the project management body of knowledge (PMBOK guide) (4th ed.). Penn., USA: PMI
Project Management Institute. (2012). What is project management? Retrieved October 6, 2012, from http://www.pmi.org/About-Us/About-Us-What-is-Project-Management.aspx
Project Management Institute. (2013). Why choose a PMI certification? Retrieved September 14, 2013, from http://www.pmi.org/Certification/Why-Choose-a-PMI-Certification.aspx
Thompson, C. (2005). What is an IT professional? ITNOW, 47(3), 8-9.
Wolff, T. (2012). Your resume vs. your LinkedIn profile. Retrieved October 6, from http://www.techrepublic.com/blog/career/your-resume-vs-your-linkedin-profile/4603?tag=nl.e124&s_cid=e124
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McDermid Ch 11
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