1. 2 xora for the public sector 2 government agencies and other public organizations face growing...
TRANSCRIPT
1
2
Xora for the Public Sector
Government agencies and other public organizations face growing pressure to deliver higher levels of service, even as budgets
shrink. Efficiency is more important than ever. With Xora, their whole operation can work more efficiently without compromising their
ability to respond to citizens’ needs.
3
Xora is the #1 market leader in mobile workforce management
that helps mobile businesses and their field employees work smarter and faster.
4
Xora has 24,000+ Mobile UsersIn the Public Sector Space
5
Xora StreetSmart helps more than 16,000 organizations
meet their productivity and service goals for about
$1 per day per user
“Using the Xora solution can help us tighten our work processes, reduce errors, and allow us to devote more time to address other citizen concerns”
- Michael Jones, Deputy Chief Information Office, the City of Memphis
6
Benefits Across The Entire Organization
FinanceDispatchMobile Worker
7
Public Works
8
Company:
> Old Bridge Township the township has a total population of 65,375 making it the state's 18th largest municipality
> TOB utilizes 110 contracted companies for snow season
Customer Problem: > Was with TNT on Sprint and was unhappy with reporting and mapping> Needs an accurate system to process payroll for contracted companies for snow season
Solution/Customer Benefit: > Using time sheets for each individual for payroll> Mounted laptops in supervisors vehicles to run the web management
Why We Won: > Relationship with Xora was key & was tag team effort w/VSC team. > Customer service and support won over TNT & Sprint Industry Experience
Public Works:Township of Old Bridge, NJ
Units Product Device
110 Standard Rugby Smart
9
Public Works:State Department of Transportation
Units Product Device
219 In Vehicle GenxCompany:
> This states DOTD exists to serve the transportation and water resources needs of the public of Louisiana
Customer Problem:
> Supervisors had no visibility into location of workers
> Difficult to verify & track time of workers spent on jobs
Solution/Customer Benefit:
> Verify workers time spent on jobs
> Able to meet budget
> Crews are now more productive
10
Public Safety
11
Public Safety:Texas Department of Public Safety
Units Product Device
110 Standard Rugby IICompany:
> The Texas Department of Criminal Justice manages offenders in state prisons, jails and private correctional facilities that contract with TDCJ
Customer Problem:
> Warden had no visibility of transports
> Concern for officer safety while transporting prisoners in between prisons
> Difficult to verify where stopped and route deviation
Solution/Customer Benefits:
> Xora GPS location services on handsets
> Safety has been increased by having more visibility
> No route deviation
12
Health & Safety Inspections
13
Health & Safety Inspections:City of Memphis
Company:
> Memphis is the largest city in Tennessee and a major cultural center for the Southeastern United States. It has a metropolitan population of over one million.
> After the death of a City worker on the job and reports of citizens violating ordinances, the City sought to improve zoning regulation enforcement, neighborhood clean-ups and visibility into the location of City workers
Customer Problem:
> Worker safety
> redundant paperwork
Solution/Customer Benefits:
> Tighten work processes reducing errors
> More time to address other citizen concerns
> Workers in the field are safer and are more accountable for their work
Units Product Device
72 Premiere Tablet
Units Product Device
285 In Vehicle Genx
14
> A code enforcement officer notices an exposed electrical main during a routine inspection
> The officer notes the violation using Xora Mobile Forms
> The appropriate departments are immediately alerted to take action
> Using AT&T Enhanced Push-to-Talk, the officer is able to instantly have a two-way conversation and confirm with dispatch that the repair is imminent
Xora StreetSmart with AT&T EPTT
15
Introducing Xora StreetSmartWorkforce Management from AT&T
16
Configurable, powerful mobile workforce productivity solution that enables agencies transformation.
Xora Has What’s Important Today
LOCATION
JOBS
FORMS
Government Operations & Dispatch:
100% Web Based SaaS application
Mobile Workers:Handsets/Tablets
Reports
TIME SHEETS
INTEGRATION
DATA
17
Public Works
18
19
20
21
22
23
24
>Save $11,719 per year reducing overtime by an average of ONE hour per employee
Reduce Employee Overtime
25
26
Jobs: Create, Dispatch and Monitor Progress
27
Jobs: Create, Dispatch and Monitor Progress
28
Jobs: Create, Dispatch and Monitor Progress
29
30
31
32
33
34
35
36
37
38
39
40
41
Fuel Savings with Xora StreetSmart
>Save $30,938 per year per employee
42
> Simple Data upload & download using common file formats plus email
> Connectors to popular office systems
> Xora Web Services
3 Easy Paths for Integration
43
Forms: Increase Efficiency, Go Paperless
44
Paper Processing Time Reduction
>Save $11,250 per year
45
Xora Solutions Deliver
>“Location-based” applications deliver savings and efficiencies
> Reduce overtime by 13.4%
> Reduce fuel costs by 13.2%> Reduce miles traveled by 19.2%
> Increase productivity by 27.4%
> Improve workforce utilization by 26.1%
> Improve service response times by 23.8%
Source: Aberdeen Group, October 2007
46