1/ Check the property can get Virgin Media services

2/ Ask the customer if they would like to hear about VM services and our exclusive ‘Home Mover’ offer

3/ Complete online referral form

- we’ll do the selling - the customer is under no obligation- you get paid when they take services!

£75per customer

How?

Why

• For many, moving home is a catalyst for changing services

• We are currently working with over 800 Lettings and Estate Agents across the UK

• Our fibre-optic footprint is 14M homes and growing

• We can offer customer 150MB+ broadband speeds and advanced TiVo multi-channel TV

• Simple and quick referral process

• Partners are paid commission for every customer who takes Virgin Media services

home movers?

Proposition - Customer• Home-movers deal: £25 credit on top of any direct Virgin Media deal

• Student pre-registration deal: £35 credit on top of any direct Virgin Media deal

• Bespoke (and exclusive) co-funded activity/propositions where appropriate

Proposition - Partner• Branch level support via VM Account Managers

• Training, briefing and coaching sessions for staff

• Regular review meetings covering commissions, lead quality, conversions

• Point of Sale material and other marketing collateral as required

• Dedicated on-shore “home-movers” telesales team for lead conversion

• Commission payments to staff – recommended minimum £10/sale

Launch1) Complete paperwork – BACs Forms & T&Cs

2) Create roll-out plan and schedule in process training sessions

3) Agree staff incentives and launch incentive if appropriate

4) Agree ongoing visit plan with VM ACMs

5) Agree dates Review Meetings

Plan