1 copyright © 2014, oracle and/or its affiliates. all ... sig minutes/jan-2014... · proof of...

GET PROACTIVE With Oracle Premier Support

Cost Management Special Interest Group:

Proof of Concept for Improved Oracle EBS

Enhancement Tracking & Enhanced

Proactive Services for Cost Management


The following is intended to outline our general product

direction. It is intended for information purposes only, and

may not be incorporated into any contract. It is not a

commitment to deliver any material, code, or functionality,

and should not be relied upon in making purchasing decision.

The development, release, and timing of any features or

functionality described for Oracle’s products remains at the

sole discretion of Oracle.

Safe Harbor Statement


Webcast Description:

Nadia Bendjedou, Senior Director for Product Strategy, will be presenting

the new Enhancement Request to My Oracle Support Community

Doreen McMahon, Senior Manager for Proactive Support, will be covering

new and improved Cost Management tools, resources and diagnostics

Both presentation slides and an online demo will be provided

Nadia and Doreen are looking for feedback from you, our OAUG Cost

Management SIG


Nadia: E-Business Suite Enhancement Request (ER) to Community Project

E-Business Suite Enhancement Request (ER) to Community Project

Oracle Team: EBS Development (Nadia Bendjedou)

EBS Proactive Support (Deidre Engstrom)

EBS Proactive Support (Brandy Roberts)


Agenda

Project Overview – What and Why

First Pilot - Procurement

Future Platform (ideation)

Overview of FAQ

Q/A


Customer Engagement Program Oracle E-Business Suite Model

Enhancement Requests - My Oracle Support

Support Communities

Special Interest Groups (SIGs)

eForums Surveys/Feedback

Customer

Advisory Boards (CABs)

Strategy Councils

CIO

Advisory

Board

Customers

High

Low

Customer

Commitment &

Investment


History of ER Interactions Past

• No on-line visibility

• Limited review and voting from Special Interest Groups (SIGs), Customer Advisor Boards (CABs) and user groups

• What about the users that are not involved in those groups?

Present

• Extensive CAB involvement

• Limited on-line visibility via My Oracle Support (MOS)

• Limited user group involvement in ER process

• Top request from user community

Future

• Online visibility and involvement for all users

• User community votes and participates in ER prioritization

• Social Media platform

Pilot new process in Procurement

Move ER’s to the My Oracle Support (MOS) User Community


Customer Value

Enhancement Request & Support Communities

You can create and share enhancements

yourself – and rally peers around it

You have insight into all ERs and

discussions/status

You influence releases by voting

You can interact directly with product

marketing through ER comments

Collaboration with User Groups – i.e. OAUG

Oracle E-Business Suite Procurement Pilot


Procurement Pilot Review


Procurement Pilot


Metric Data Since Launch

Seeded Community with 28 ERs to begin voting

– 8 New ERs added in the month of October, 16 in November, 28 in December, now up to 92 (22nd Jan)

52 Active Users (39 are Non-Oracle)

There have been 1757 Thread Views since launch

There have been a total of 112 posts (replies) to the Community Threads

End Date Active Users

Threads Questions Posts Correct

Responses Helpful

Responses Thread Views

TOTAL 01/01/2014 53 82 47 112 1 4 1892

TOTAL 09/30/2013 1 30 0 0 0 0 135

TOTAL of differences 52 52 47 112 1 4 1757


Screen Shots of Future Look and Feel

Currently 3 Oracle products

already handling ER’s via

their communities

Future look and feel matches

Taleo


Screen Shots of Future Look and Feel

Each IDEA is a potential ER

Users can see all ideas

Each user can vote up or

down an idea

Top ideas float to the top

Ideas with no votes float to

bottom

Can filter and sort by TAGs,

Categories, etc.


FAQ

External FAQ

– Available for customers on Procurement Pilot information

– Knowledge Management Doc ID: Enhancement Request Community

FAQ (Doc ID 1584210.1)

– Will also be posted on the Procurement Enhancement Community


Q&A


Doreen: E-Business Suite Get Proactive


What is ‘Get Proactive’ all about?

Avoid the unexpected. GET PROACTIVE!

Prevent is about staying healthy, detecting

and solving issues before they have an

impact on your software and systems

Resolve is about detection capabilities and

diagnostic tools to help you implement the

right corrective actions

Upgrade is about doing it right the very first

time, ultimately creating a streamlined,

reliable, and repeatable process

Lower Cost -

Preventive

System

Maintenance

Higher Business

Value -

Maximize

System

Performance

Reduced Risk -

Boost Uptime


E-Business Suite Portfolio


E-Business Suite Get Proactive Portfolio


My Oracle Support (MOS) Get Proactive! (432.1) – Start Here!


My Oracle Support (MOS) Get Proactive (432.1) – E-Business Suite Prevent

ACT – Link to content

DISCOVER – Link to tutorials


Patch Wizard Patch Wizard analyzes and

compares patches currently

applied in your instance with the

ones included in the

Recommended Patch List

Patch Wizard performs an impact

analysis, and allows for easy

download of patches you decide to

apply


Patching and Maintenance Advisors

Contains proven methodologies

for patch application

Shares full details to successfully

complete pre-patch, patch

application, and post-patch

requirements

Provides tracking lessons learned

in testing your original patch plan

Checks to ensure satisfactory

patch and code levels are in place


Patching Community

The Patching Community changes the way to get information on E-Business Suite Patches.

More than 50 discussions are identified as Correct Answers!

Start a thread directly in order to receive expert advice around your patching needs.


Period Close Advisor

One-stop shop for period

close steps for all products

(in the order of closing)

Complete the critical

financial reporting process

accurately

Doc ID 335.1


Advisor Webcasts for Oracle E-Business Suite

Stay Informed

Hear from Oracle Premier Support Subject

Matter Experts who will discuss methods and

solutions to help you avoid potential pitfalls

with your Oracle services, products, and

technologies.

support.oracle.com | ID 1455369.1

Live virtual events

delivered straight to

your desktop or replay

events on-demand.


Advisor Webcasts for Oracle E-Business Suite

Archived


Product News for Oracle E-Business Suite


Twitter Follow us #OracleEBS #COSTMGT

https://twitter.com/#!/oracle_ebs

#OracleEBS #MFG

#OracleEBS #COSTMGT

https://twitter.com/


Costing Diagnostics

TITLE Doc ID

Oracle E-Business Suite Diagnostics Installation Guide 167000.1

Diagnostic Test Catalog for 12.1.3 and Above 1083807.1

R12 Oracle Cost Management Diagnostic Scripts within E-Business Suite

Application 1271813.1 (*)

Cost Processing Errors for Inventory and WIP Transactions Setup Test 732329.1

Stuck Transactions Information Transaction Data Test 732335.1

To Check Uncosted Transactions at Period End Transaction Data Test 732479.1

Costing Transactions Setup Test 732336.1

Diagnostic Training for Costing Transactions Setup Test 1222453.1

BDEprdcls.sql - CstCheck.sql Diagnostics Scripts 246467.1

Oracle Inventory Period Close Activity Test [video] 1222123.1


Costing Top Docs

TITLE Doc ID

Resolving Period Close Pending Transaction R12 1069492.1

How to Resolve Pending or Error Cost Manager or Cost Worker 748704.1

Analyzing Discrepancies in the Period Close Reconciliation Report 1485361.1

A guide to Inventory Period Closing Activities and Inventory-SLA-GL Reconciliation 1447211.1

Costing Reports and Reconciliation 291005.1

How to resolve Costing Errors and Problems 865438.1

Understanding Cost Manager 304313.1

Costing Programs and Related Files 1314276.1

Cost Manager Frequently Asked Questions 117832.1

Info Center: Oracle Cost Management 1417659.2

Info Center: Oracle Manufacturing Period Close 1399895.2


My Oracle Support (MOS) Get Proactive (432.1) – E-Business Suite Resolve


Product Assistants [aka Search Helpers]

Guided Resolutions following a logical Decision Tree

Find targeted solutions and relevant information based on frequently occurring scenarios and customer

business flows

E-Business Suite: Assistant (Search Helper) Index (Doc ID 1501724.1)


One-Stop ‘Product’ Shop

Comprehensive best practices, tools and knowledge

Targeted content to assist you with troubleshooting and error

resolution

E-Business Suite Product Information Center Index (Doc ID 444.2)

E-Business Suite Product Information Centers


Information Center: Cost Management


Cost Management My Oracle Support Community

Join an extended

network of Oracle

professionals and

industry peers and find

answers fast


My Oracle Support (MOS) Get Proactive (432.1) – E-Business Suite Upgrade


What’s New for R12.1.1+ for Cost Management Feature Name Description

12.1.1 Iterative Periodic Average Cost

Processor

Release 12.1 costing extends the capabilities found in the Periodic Average Cost (PAC) method through the

addition of a new Iterative Periodic Average Cost Processor (IPAC). The new IPAC processor lets you more

accurately cost recursive Inter-Organization transfers between organizations that are in different PAC cost

groups.

12.1.1 AX Forward Port to R12 SLA AX Forward port to R12 SLA is an enhancement that has been taken up in R12.1.1, as this did not exist in

base R12.

12.1.1 Landed Cost Management (LCM)

Integration

Landed cost is the cost to “land” a product on the buyer’s final location. Landed cost is the cost that the

buyer has incurred in purchasing goods and items. These costs include, but are not limited to: freight,

transportation and shipping, insurance, handling, storage costs, container fees, import and export charges,

taxes, piers fees, customs brokerage fees, mix and max order charges, discounts, surcharges, and currency

revaluations.

12.1.2 New Functionality for SLA Upgrade

Process

All subledger products now have a post downtime upgrade process using a concurrent program to allow

users to update ledger details for the Subledger Accounting (SLA) upgrade for each product area.

The new process is called XLAONDEUPG - Upgrade Historical Subledger Transaction Accounting. This can

be used to upgrade the old data for a particular ledger and product.

This new program will help decrease the volume of data upgraded at the initial application upgrade and

defer it until after the initial upgrade is completed. This will improve performance, reduce the volume of XLA

distribution links and improve the administration of the upgrade process.

For Cost Management, the SLA process upgrades the following products:

Inventory/Work In Process (GL App ID = 401)

Receiving (GL App ID = 201)

12.1.3 Encumbrance Accounting for

Purchase Orders with Shop Floor

Destination

During the receiving of purchased goods, the amount necessary for the acquisition of items will generate

actual accounting entries. The fund previously booked will be relieved when the actual accounting entries

are created. This procedure is called encumbrance reversal.

https://support.oracle.com/epmos/faces/3.1


In-Memory Cost Management for R12.1.3 Feature Name Description

Cost Impact Simulator (CIS) Simulations show the impact of product cost variations from bills of materials, routings, resources, and

overheads. The Cost Impact Simulator is used for analyzing the impact on Cost of Goods Sold and gross

profit margins originating from costs in on-hand quantity, inventory, and work in process. You have the

ability to perform comprehensive what-if analysis on complex multi level bills of materials and routings in

near real-time. This tool replaces the manual labor intensive process of translating the impact of cost

changes into the price list. You can investigate the impact of a cost change by identifying the cost

components providing the new rolled up costs. This enables real-time simulation capability for cost impact

on product margins to analyze and plan target costs, and predict margins based target cost scenarios.

Gross Profit Analyzer (GPA) The Gross Profit Analyzer uses Oracle Business Intelligence Enterprise Edition (OBIEE) technology. There

are two methods for invoking the GPA. You can navigate from CIS to analyze the downstream impacts of

changes to costs (components, resources, and overheads), on Cost of Goods Sold and margins (actual,

planned, and forecasted). You can also navigate directly to GPA from the Navigator to analyze actual

versus /simulated COGS and margins.

Cost Comparison Tools Comparison tools provide detailed cost elemental comparison and deviations across entities and multiple

locations. Cost changes impact product margins and price. You can investigate deviations and take

corrective actions to mitigate cost overruns. You can compare cost structures, cost based bills of material,

and routing costs of finished goods in a side by side view.



Cost Management Extensions for Endeca 12.1.3.4 Feature Name Description

Period Health Check The Period Health Check helps to discover transactions that are either preventing or delaying period close.

Transaction Accounting Register The Transaction Accounting Register assists in reconciliation of accounting for all supply chain subledgers.

Key Features:

Search Assistance:

As End Users type in Search Box, the list of matching values in key attributes like

Organization, Transaction, Job, Receiving, Maintenance, Project and Transfers are

displayed for Period Health Check.

For Transaction Accounting Register the attributes include Organization, Job,

Account, Transaction, Receiving and Write-off

360 degree view of Pending Transactions and Incomplete Account Entries:

Supervisors can quickly monitor the impact of the unprocessed material and shipping,

pending transactions and interfaces and incomplete workorders on a color-coded

dashboard.

Fully integrated with Oracle E-Business Suite:

Fully integrated with Cost Management and honors the same Organization security

configured in E-Business suite at run time instantly.



What’s New for R12.2.2+ for Cost Management

Feature Name Description

Oracle Cost Management does not contain new or changed features in Oracle E-

Business Suite Release 12.2.2.

Oracle Cost Management does not contain new or changed features in Oracle E-

Business Suite Release 12.2.3.



Upgrade Advisor

Upgrade Lifecycle Advisors are

specially crafted documents- Phase

Approach

Provides step-by-step instructions

to perform an upgrade

Easy to follow upgrade process for

11.5.10.2 to 12.1.3

Access to the relevant information

and knowledge dependent on

current phase/step in the Lifecycle

process

Potential to reduce the total

upgrade lead time


12.1 CUP 2 & Pre-Install Patches

12.1.1 CUP 2

Pre-install patches for R12.1

R12.1 patch that delivers higher

versions for files called by the R12.1

main upgrade driver

Monthly updated of EBS Wide pre-

install patches

Patches Categorized

Upgrade Failure

Upgrade Performance

Data Fix

Consolidated in one location

all EBS pre-install

Merge with R12.1.1 main upgrade

driver

Apply ALL Patches


Maintenance Wizard

Guidance through the upgrade process

For Release 11i versions to Release 12

Minimizes upgrade tasks by dynamically

filtering the necessary steps based on IT

stack related criteria

Provides a report with a set of step-by-

step instructions, including any critical

patches required

Reduces the possibility of errors or

accidental omission of vital tasks


E-Business Suite Data Model Comparison Report Provides the database object definition

changes between two E-Business

releases

Helps to preview the database object

definition changes before upgrading

Shows impact analysis of the database

object changes that may affect

customizations or business flows


Applications Technology Group (ATG) Seed Data Model Comparison Report

Provides a delta view between different

E-Business releases by documenting

the seed data changes

Delivered by the product data loader

files (.ldt extension)

Based on the E-Business Applications

Technology Group (ATG) loader control

(.lct extension) files


E-Business Suite (EBS) File Comparison Report


SUMMARY


Take Advantage of Oracle Support Best Practices

Don’t leave value on the table

Lower overall organizational costs through

preventative maintenance

Reduce risks and maximize uptime

Achieve resolution faster

Streamline and simplify your daily operations

Get even more through connection


Get Proactive – Discover More

‘I want to’ Resource

DISCOVER more about Support

Best Practices

Support Best Practices

ACT … Get Proactive Access best practices, capabilities, and tools

available for your products by visiting the Get

Proactive portfolio product pages at My Oracle

Support (Article ID 432.1)

STAY INFORMED with the Get

Proactive Blog

‘Get Proactive’ – The Insider Track’

CONTACT the Get Proactive team

today for help getting started

[email protected]

http://www.oracle.com/us/support/best-practices/overview/index.html

http://supporthtml.oracle.com/

http://supporthtml.oracle.com/

mailto:[email protected]




Q&A


Back Up Slides:

E-Business Suite Get Proactive


Oracle Workflow Analyzer

Proactive script that reviews the current Workflow Footprint

Analyzes the configurations and your environment

Provides feedback, and recommendations on best practices and areas of concern

Immediate analysis and output of Workflow environment

Easy-to-add tool for regular Workflow maintenance

Execute anytime to compare trending from past outputs


Oracle Concurrent Processing Analyzer

Immediate Analysis and Output of

Concurrent Environment

Identifies Concurrent System Setup and

configurations

Identifies and recommends Concurrent Best

Practices

Easy to add Tool for regular Concurrent

Maintenance

Execute Analysis anytime to compare

trending from past outputs


Immediate Analysis and Output of ASCP Environment

Identifies Entity Data Volume

Identifies Database parameter and recommendations

Identifies planning process programs run time trend

Easy to add tool for regular maintenance

Execute analysis anytime to compare trending from past outputs

Advanced Supply Chain Planning (ASCP) Performance Analyzer (11.5.x & R12) Script for Performance Monitoring


Clone Log Parser Utility Save time validating Clone Logs

Consolidates over 12 cloning log

file types in a single HTML

Linked solutions for instant error-

fix recommendations

Provides basic configuration and

health checks of the environment


Stay Informed

Oracle E-Business Newsletters

Follow Oracle Premier Support through social media

channels

– Twitter | myoraclesupport | Oracle_EBS

– Blog

– My Oracle Support Community

– Facebook

Participate in Advisor Webcasts and hear from Oracle

Premier Support subject matter experts who will offer

methods and solutions to help you avoid potential pitfalls

https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=222.1



http://twitter.com/myoraclesupport

https://twitter.com/myoraclesupport

https://twitter.com/Oracle_EBS

http://blogs.oracle.com/ebs/

https://communities.oracle.com/portal/server.pt/community/oracle_e-business_suite/228

http://www.facebook.com/OracleEBusinessSuiteSupport

https://support.us.oracle.com/oip/faces/secure/km/DocumentDisplay.jspx?id=740966.1


E-Business Suite: Get Proactive by

Finding Answers !

Doc ID: 1421002.1

Self-Paced lab’s and Videos on

Search & Community

E-Business Suite: Get Proactive by Finding Answers!


Knowledge Base

Find targeted answers and resources to resolve issues and/or

perform common tasks


Product Diagnostics Framework

Simplify troubleshooting by regularly scheduling and executing diagnostics tests

Diagnostic tests are used prior to ‘go live’, and/or prior to closing an accounting period

Issues are proactively identified and corrected before deadlines

1 copyright © 2014, oracle and/or its affiliates. all ... sig minutes/jan-2014... · proof of...

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