1 intermec cs40 & cn70 devices officially certified on the at&t network contact information...
TRANSCRIPT
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Intermec CS40 & CN70 Devices Officially Certified
on the AT&T Network
Contact InformationHere
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Agenda
• Intermec AT&T – Partnering History
• Intermec Line of Business Expertise
• Customer Success
• Market Positioning & Product Overview
• Call to Action
• Supplemental Slides with product details
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•The first rugged GSM / GPRS device to be certified on the ATT Wireless (Pre-Cingular) network (Intermec 700 series).•First rugged non-stock device provider to join the ATT DSP Co-Sell Program•First Ultra-Rugged, multi-processor device that supports HSUPA+ capability (CN70 series)•2010 represented over 200% growth year over year in Intermec/AT&T activations and thousands more expected for 2011
Intermec and AT&T Strong History of Partnering
Deep Joint Win Customer Base
Focus Application and IndustriesField Service and
Asset Management
Direct Store Delivery
Retail
Transportation and Logistics
Warehouse Operations
Freight Yard Operations
Manufacturing Operations
Postal
Healthcare
Problem: The FAA has very specific regulations around providing wheelchair services for airline passengers regarding initial response time, passenger delivery time, etc. with hefty fines for those that do not comply. The airline was fined several hundred thousand dollars for not meeting these regulations. They needed a wireless dispatch system for compliance reasons to include real time passenger pick up and delivery tracking, ticket barcode scanning capability, and GPS.
Cause: Wheelchair agents are responsible for picking passengers from check in and gate areas,
negotiating security screening and passenger delivery to additional gates or baggage claim area. The goal was to provide improved customer service and meet government regulations.
Solution: • Intermec CS40, with it’s superior scanning capability, deployed on AT&T's 3G network
replacing Motorola MC35’s.• Custom dispatch and management application which automated their compliance
tracking and in-field processes including routing and real time delivery tracking, billing and account information.
Customer Benefit:• Wheelchair bound Passenger anxiety met with immediate and personal resolution
resulting in higher customer satisfaction.• Boarding and de-boarding procedures improved allowing for more on time departures as
frequent delays occurred due to lack of wheelchair assistance being available. • Federal regulations met and efficient tracking for compliance reduced penalties.
Joint Customer Win Airline Industry
Pric
e
System, Scanning, Ergonomics, Uptime, and Environmental Requirements
ConsumerGrade
Medium Product HandlingMore Rugged
Light Product HandlingRugged
Heavy Product HandlingUltra Rugged
CS40
CN 50
CN70CN70e
CS40Field Service - Home & OfficeSales Force AutomationPre-Sales & MerchandisingT&L – Long Haul & Truck LoadSupervisors/ManagersHome POCCustomer – Delta Global Services
CN50 Postal & CourierField ServicePre-Sales & MerchandisingHome Healthcare (lg. LCD)T&L – 3PLAirline TerminalCustomer - Terminix
Field Mobility Application Fit
PW506822 PB21/31/51PB22/32/50
Vehicle Mount/Hand Carry Printers Wearable PrintersVehicle Mount/Wearable Printers
CN3, CN4 and 70 Series– Courier Package Express– LTL & Cross Docking– Industrial Field Service– DSD-Route Sales– Public Safety– Airline Tarmac– Customer - FedEx
HEAVY PRODUCT HANDLING MEDIUM PRODUCT HANDLING LIGHT PRODUCT HANDLING
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Call to Action
Terry SellersSr. Channel Alliance [email protected]
•Help spread the message•Review Intermec Training posted on OIL and MAC Team•Identify opportunities that could be a good fit for the CS40 &
CN70•Full literature on PartnerNet portal•Demos available for customer trials•Call Terry Sellers or Greg Seelbach to engage with the local
Intermec sales team or partner
Greg’s contact info