1 introduction to human resource management 01_0.pdf · 1 1-33 • the hr process • importance...

1

Introduction to Human

Resource Management

Copyright © 2015 Pearson Education Ltd. 1-1

1 Human Resource

Management

14th Edition, Global Edition

Gary Dessler

1


Learning Objectives

1. Explain what human resource

management is and how it relates to

the management process.

2. Briefly discuss and illustrate each of

the important trends influencing

human resource management.

1


Learning Objectives

3. List and briefly describe important

traits of today’s human resource

managers.

4. Describe four important human

resource manager competencies.

5. Outline the plan of this book.

1


Explain what human

resource management

is and how it relates to

the management process.

1

1-5

What Is Human Resource

Management?

• The Management Process

o Planning

o Organizing

o Staffing

o Leading

o Controlling

Copyright © 2015 Pearson Education Ltd.

1

1-6

Why Is Human Resource

Management Important to All

Managers?

• No manager wants to:

o Hire the wrong person for the job

o Experience high turnover

o Have your people not doing their best

• You May Spend Some Time as an HR

Manager


1

1-7

Human Resource (HR)

Responsibilities of Line

and Staff Managers


1

1-8

Line and Staff Aspects of Human

Resource Management

• Authority is the right to make

decisions, to direct the work of

others, and to give orders.

Managers usually distinguish

between line authority and staff

authority.


1

1-9

Line and Staff Managers

• Line authority

gives you the

right to issue

orders

• Staff authority

gives you the

right to advise

others in the

organization


1

1-10

Line Managers

• Job placement

• Orientation & Training

• Performance

• Cooperation

• Labor costs

• Development

Human Resource Duties


1

1-11


Staff Managers

• Line function

inside of HR

department

• Coordination

• Assist and advise


1

1-12

Organizing the Human Resource

Department’s Responsibilities

• Size of HR reflects the company’s size

• Reorganizing the HR Management function

o Transactional HR teams

o Corporate HR teams

o Embedded HR teams

o Centers of expertise


1

1-13

Review

Human Resource Management

• Part of total management process

• Focus on staffing processes

o Job analyses

oRecruiting

oCompensation

o Performance

oCompliance issues, etc.


1

1-14

Review


• In providing specialized assistance,

the human resource manager carries

out three distinct functions:

o line function

o coordinative function

o Staff (assist and advise) functions


1

1-15

Briefly discuss and illustrate

each of the important trends

influencing human

resource management.


1

1-16

• Technological advances

• Globalization and competition

• Indebtedness (“Leverage”) deregulation

• Trends in the nature of work

• Demographic and workforce trends

• Economic challenges and trends

Trends in Human Resource

Management


1

1-17

IMPROVING PERFORMANCE: HR

as a Profit Center

• Computer system dramatically improves

sales and profitability along with:

o Upgraded jobs

o Training in how to sell services

o New job descriptions

o New pay policies


1

1-18

Review


Management

• Technology

• Globalization

• Indebtedness and deregulation

• Trends in the nature of work

• Demographic and workforce trends

• Economic challenges and trends


1

1-19

• More knowledge work

• Aging workforce

• Economic downturn

• De-leveraging

• Deregulation slowdown

• Slower economic growth

Review


Management


1

1-20

List and briefly describe

important traits of today’s

human resource managers.


1

1-21

The New Human

Resource Manager


1

1-22

The New Human Resource Manager

• Focus More on Strategy

• Strategic human resource management

• Focus on Improving Performance

• Measure HR Performance and Results

• Use Evidence-Based Human Resource

Management

• TheyAdd Value

• They Use New Ways to Provide HR Services


1

1-23

• They Take a Talent Management Approach

• They Manage Employee Engagement

• They Manage Ethics

• They Understand Their Human Resource

Philosophy

• They Have New Competencies

The New Human Resource Manager


1

1-24

Evidence-based

Human Resource

Management


1

1-25

The New Human

Resource Managers

Talent Management

Competencies

Big picture

Ethics

Employee Engagement

Performance, results,

evidence-based practice


1

1-26

• Talent management

• Ethics

• Employee engagement

• Measurement

• Evidence-based management

• Value

• New competencies

Review


1

1-27

Describe four important

Human Resource Manager

competencies.


1

1-28

Human Resource Manager’s

Competencies

• Strategic positioners

• Credible activists

• Capability builders

• HR innovators and

integrators

• Technology proponents


1

1-29

• HRCI Certification

o HR managers use certification to

show their mastery of modern

human resource management

knowledge

• The HRCI Knowledge Base

o The HRCI body of knowledge has a

list of main topic areas

o Chapter objectives follow the HRCI

Knowledge Base’s list

Human Resource

Manager’s Competencies


1

1-30

Review


1

1-31

Outline the Plan of

this Book.


1

1-32

Human resource management is

the responsibility of every

manager—not just those in

human resources.

Themes and Features


1

1-33

• The HR process

• Importance

• HR responsibilities

• Trends

Review


1 introduction to human resource management 01_0.pdf · 1 1-33 • the hr process • importance...

Documents