1 managing risk of nuclear knowledge loss l. pironkov training center, kozloduy npp l. pironkov...

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1 MANAGING RISK OF NUCLEAR MANAGING RISK OF NUCLEAR KNOWLEDGE LOSS KNOWLEDGE LOSS L. PIRONKOV TRAINING CENTER, KOZLODUY NPP

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MANAGING RISK OF NUCLEAR MANAGING RISK OF NUCLEAR KNOWLEDGE LOSSKNOWLEDGE LOSSMANAGING RISK OF NUCLEAR MANAGING RISK OF NUCLEAR KNOWLEDGE LOSSKNOWLEDGE LOSS

L. PIRONKOV

TRAINING CENTER, KOZLODUY NPP

L. PIRONKOV

TRAINING CENTER, KOZLODUY NPP

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1. IAEA COORDINATED RESEARCH PROJECT

2. NATIONAL RESEARCH PROJECT

• THE SCOPE AND SPECIFIC RESEARCH OBJECTIVES

• PERFORMED ACTIVITIES AND RESULTS ACHIEVED – YEAR 2008

3. IAEA NATIONAL TECHNICAL CO-OPERATION PROJECT

• MAIN OBJECTIVES AND PLANNED ACTIVITIES

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COORDINATED RESEARCH PROJECT

• COMPARATIVE ANALYSIS OF METHODS AND TOOLS

FOR NUCLEAR KNOWLEDGE PRESERVATION

MAIN OBJECTIVE

• TO SUPPORT THE PRESERVATION OF NUCLEAR

KNOWLEDGE IN MEMBER STATES AND THE IAEA BY

SELECTION AND IMPLEMENTATION OF APPROPRIATE

COST-EFFECTIVE TECHNOLOGICAL SOLUTIONS

COUNTRIES INVOLVED

• BULGARIA, CANADA, EU, GERMANY, JORDAN,

PHILIPPINES, PAKISTAN, ROMANIA, RUSSIA

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NATIONAL RESEARCH PROJECT

• ANALYSIS OF METHODS AND TOOLS FOR NUCLEAR

KNOWLEDGE PRESERVATION IN BULGARIA

INSTITUTES INVOLVED

• TECHNICAL UNIVERSITY OF SOFIA, COLLEGE OF

ENERGY AND ELECTRONICS, KOZLODUY NPP

PLANNED DURATION

• THREE YEARS ( SUBSEQUENTLY REDUCED TO TWO

YEARS)

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OVERALL OBJECTIVES

• TO DETERMINE THE SCALE OF THE KNOWLEDGE

MANAGEMENT SYSTEM AT KOZLODUY NUCLEAR

POWER PLANT (KNPP)

• TO EVALUATE THE FEASIBILITY OF

IMPLEMENTATION OF QUANTITIVE RISK ANALYSIS

OF NUCLEAR KNOWLEDGE LOSS

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THE SCOPE AND SPECIFIC RESEARCH OBJECTIVES

– PERFORMING A FORMAL RISK ANALYSIS OF

POTENTIAL KNOWLEDGE LOSS FOR SAFETY

CRITICAL POSITIONS/INDIVIDUALS

– PERFORMING A KNOWLEDGE ACQUISITION

STUDY, BASED UPON RISK ANALYSIS OF

KNOWLEDGE LOSS AND APPLYING THE CONCEPT

MAP APPROACH

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MAIN TASKS

•TASK 1: THE IDENTIFICATION OF KEY PLANT POSITIONS AND

OVERVIEW OF RELATED TO THEM KNOWLEDGE BASE

–THE RISK ANALYSIS OF KEY PLANT POSITIONS AND RESPECTIVE

PERSONS HAS BEEN CARRIED OUT. THE AVAILABLE KNOWLEDGE

INFORMATION HAS BEEN ANALYZED AND THE VALUABLE DATA HAS

BEEN DEFINED.

•TASK 2: THE IDENTIFICATION OF “CRITICAL” INDIVIDUALS

–THE STAFF OF TWO KEY POSITIONS HAS BEEN EXAMINED AND

POTENTIAL CONSEQUENCES CAUSED BY THE LOSS OF THAT

EXPERTS HAS BEEN ANALYZED. THE DIFFERENT OPTIONS FOR

PRESERVATION OF SUCH “TACIT” KNOWLEDGE HAS BEEN

CONSIDERED AND EVALUATED

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MAIN TASKS

• TASK 3: KNOWLEDGE MAPPING

– STRUCTURED AND PERSONALIZED EXIT-INTERVIEWS HAS BEEN

DEVELOPED FOR NOMINATED INDIVIDUALS. THE INTERVIEWS HAS

BEEN CONDUCTED AND CRITICAL KNOWLEDGE HAS BEEN

ELICITED THROUGH SET OF CONCEPT MAPS

• TASK 4: USE OF CAPTURED INFORMATION

– THE CAPTURED INFORMATION COULD BE USE DIRECTLY FOR

TRAINING OF THE “SUCCESSORS”. RESPECTIVE

RECOMMENDATIONS FOR NEXT PROCESSING AND USE OF

INFORMATION HAS BEEN PROVIDED

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PERFORMED ACTIVITIES AND RESULTS ACHIEVED

– TASK 1

• THE RISK ANALYSIS STUDY HAS BEEN PERFORMED ON THE BASE

OF THE GENERAL APPROACH DESCRIBED IN “RISK MANAGEMENT

OF KNOWLEDGE LOSS IN NUCLEAR INDUSTRY ORGANIZATIONS,

IAEA, VIENNA, 2006”; HOWEVER THE METHODOLOGY HAS BEEN

ADAPTED TO REFLECT PLANT SPECIFICS

• DEFINITION OF TARGET GROUPS – ACCORDING TO LICENSE

REQUIREMENTS CLASSIFICATION:

– JOB POSITIONS RESPONSIBLE FOR NUCLEAR SAFETY AND RADIATION

PROTECTION

– JOBPOSITIONS RELATED TO NUCLEAR SFAETY AND RADIATION

PROTECTION

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PERFORMED ACTIVITIES AND RESULTS ACHIEVED

– TASK 1

• SELECTED TARGET GROUP – JOB POSITIONS

RESPONSIBLE TO NUCLEAR SAFETY AND RADIATION

PROTECTION

• THIS GROUP INCLUDES 17 JOB POSITIONS OF

MANAGEMENT AND OPERATION PERSONNEL

• THE SCOPE OF THE STUDY CONTAINS A FORMAL RISK

ANALYSIS OF 79 INDIVIDUALS.

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PERFORMED ACTIVITIES AND RESULTS ACHIEVED

– TASK 1

• THE TOTAL RISK FACTOR HAS BEEN DEFINED AS A

COMBINATION OF THREE TYPES OF THREATS –

ATTRITION, POSITION AND PERSONAL. THE SPECIFIC

WEIGHTING RATE HAS BEEN ASSIGNED TO EACH

THREAT. THE VALUE OF TOTAL RISK FACTOR HAS

BEEN NORMALIZED.

• THE ATTRITION THREAT IS MADE OF TWO

COMPONENTS: PLANNED AND PREDICTIVE ATTRITION

DATE

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ATTRITION THREAT RISK FACTOR

PLANNED ATTRITION (RETIREMENT, LIMITED TENURE, ETC.) PLANNED FACTOR

PREDICTIVE FACTOR

WEIGHT RATE

CRITERIA

10 - 9 0 0.4 Planned attrition date within current calendar year, take account of personal specifics

8 – 7 0 0.4 Planned attrition date within next calendar year, take account of personal specifics

6 – 5 0 0.4 Planned attrition date within third calendar year, take account of personal specifics

4 – 3 0 0.4 Planned attrition date within forth calendar year, take account of personal specifics

2 - 1 0 0.4 Planned attrition date within (or later than) fifth calendar year, take account of personal specifics

PREDICTIVE ATTRITION (DEPENDING ON AVERAGE TENURE OF THE POSITION) 0 9 - 8 0.4 The difference between current and average tenure within

one year, take account of personal specifics 0 7 - 6 0.4 The difference between current and average tenure within

two years, take account of personal specifics 0 5 – 4 0.4 The difference between current and average tenure within

three years, take account of personal specifics 0 3 - 2 0.4 The difference between current and average tenure within

four years, take account of personal specifics 0 1 0.4 The difference between current and average tenure within

five years, take account of personal specifics

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PERFORMED ACTIVITIES AND RESULTS ACHIEVED

– TASK 1

• THE POSITION THREAT INCLUDES TWO COMPONENTS – JOB

EXPERIENCE REQUIREMENTS AND EDUCATION DEGREE

REQUIREMENTS.

• THE PERSONAL THREAT IS A CONDITIONAL ASSESSMENT OF

COMPLEX PERSONAL RATING. THAT RATING HAS BEEN

ASSIGNED BY RESEARCH EXPERT AND SHOULD CONSIDER

PROFESSIONAL FILE OF THE EMPLOYEE (INCLUDING

INFORMAL ROLES AND SOFT SKILLS), EVALUATION OF

DIRECT MANAGER, OPINION OF COLLEAGUES AND KEY

PARTNERS

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POSITION THREAT RISK FACTOR

COMPONENT RISK FACTOR

WEIGHT RATE

CRITERIA

8 0.5 At least 15 years total job experience, minimum 10 of them on specific position in KNPP

7 0.5 At least 10 years total job experience, minimum 10 of them on specific position in KNPP

6 0.5 At least 10 years total job experience, minimum 5 of them on specific position in KNPP

5 0.5 At least 8 years total job experience, minimum 8 of them on specific position in KNPP

4 0.5 At least 7 years total job experience, 3 to 7 of them on specific position in KNPP

3 0.5 At least 5 years total job experience, 3 to 5 of them on specific position in KNPP

Job experience

2 0.5 Less than 5 years total job experience, at least 2 of them on specific position in KNPP.

2 0.5 University degree on specific engineering specialty 1 0.5 Technical university degree

Education degree

0 0.5 General technical education

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PERSONAL THREAT RISK FACTOR

RISK FACTOR

WEIGHT RATE

CRITERIA

10 – 9 0.1 Prominent expert with unique knowledge and skills related to plant safety and reliability. Commonly accepted authority. Undocumented knowledge. No ready replacements available.

8 – 7 0.1 Mission critical knowledge and skills. Possess technology and site specific knowledge. Applicable soft skills. Some documentation exists. Limited number of potential successors.

6 – 5 0.1 Important and comprehensive technology and organization knowledge and skills (including soft skills). Documentation exists. Sufficient number of on-site personnel possesses similar characteristics.

4 – 3 0.1 Systematized job position related knowledge and skills. Training programs and training courses exist. In site recruits are available.

2 - 0 0.1 Standard technical knowledge and skills. Recruits are generally available.

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The total risk factor is a sum of components enumerated by modified exponential distribution function. Such approach allows the tuning of the results depending of λ parameter value.

TOTAL RISK FACTOR

0%

25%

50%

75%

100%

1 2 3 4 5 6 7 8 9 10

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PERFORMED ACTIVITIES AND RESULTS ACHIEVED

– TASK 2

• THE TOTAL RISK FACTOR OF THESE EXPERTS IS

POSITIONED ON THE “ORANGE” AREA OF THE RISK

CHART

• THE ELABORATE QUESTIONNAIRE OF 60 QUESTIONS

HAS BEEN DEVELOPED

• A KNOWLEDGE RETENTION PILOT STUDY HAS BEEN

CARRIED OUT.

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PERFORMED ACTIVITIES AND RESULTS ACHIEVED

– TASK 3

• CONCEPT MAPS WERE USED TO CAPTURE,

REPRESENT, AND PRESERVE INSTITUTIONAL MEMORY

OF THE ABOVE MENTIONED EXPERTS. THE WORK

WITH THE EXPERTS TOOK FOUR WEEKS.

• IN THIS PILOT STUDY THE TWO-PERSON TEAM WAS

DESIGNED WITH ONE MEMBER DESIGNATED AS A

MODERATOR AND THE SECOND MEMBER AS A

RECORDER.

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PERFORMED ACTIVITIES AND RESULTS ACHIEVED

– TASK 3

• A BRIEFING REGARDING THE GOALS OF THE WORK,

ACCOMPANIED BY A REVIEW OF THE PRELIMINARY

CONCEPT MAPS HAS BEEN CONDUCTED

• THE MODERATOR INTERACTS WITH THE EXPERTS;THE

RECORDER ACTUALLY CREATED THE CONCEPT MAP

AS THE DISCUSSION UNFOLDS. WHEN NECESSARY HE

CREATED SUBMAPS (IN THIS PARTICULAR CASE

STUDY – FOUR SUB MAPS).

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PERFORMED ACTIVITIES AND RESULTS ACHIEVED

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PERFORMED ACTIVITIES AND RESULTS ACHIEVED

– TASK 4

• DEVELOPMENT OF NEW TRAINING COURSES OR

UPDATING THE EXISTING MATERIALS.

– THE COURSE “NEUTRON AND REACTOR PHYSICS

PROCESSES” HAS BEEN UPDATED AND EXPANDED

– THE TECHNICAL REQUIREMENTS FOR TWO NEW COURSES

– “TRAINING OF OPERATING PERSONNEL ON SBEOP FOR

VVER-440” AND “TRAINING OF OPERATING PERSONNEL ON

SBEOP FOR VVER-1000” HAVE BEEN DEVELOPED AND

APPROVED BY REGULATORY BODY.

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PERFORMED ACTIVITIES

– TASK 4

• OTHER AREAS OF APPLICATION OF THE PROJECT

RESULTS ARE THE ESTABLISHMENT OF KNOWLEDGE

RETENTION PLANS AND SUCCESSION PLANNING.

• THREE DIFFERENT TEMPLATES FOR DEVELOPMENT OF

KNOWLEDGE RETENTION PLAN HAVE BEEN SUBMITTED

TO PLANT MANAGEMENT FOR ASSESSMENT,

SELECTION AND APPROVAL FOR FUTURE

IMPLEMENTATION

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PROJECT TITLE

– BUL0009 MANAGING WORKFORCE FLOW AND RISK OF

NUCLEAR KNOWLEDGE LOSS.

PROJECT OBJECTIVES

– TO AVOID LOSS OF SPECIFIC NUCLEAR KNOWLEDGE AND

EXPERTISE ACCUMULATED AFTER YEARS

– TO FACILITATE SMOOTH REDISTRIBUTION OF NUCLEAR

WORKFORCE FLOW IN SPECIFIC COUNTRY CONDITIONS -

DECOMMISSIONING, OPERATION AND CONSTRUCTION OF

NUCLEAR POWER UNITS

2008 – 2008 – година на върхови постижения за АЕЦ Козлодуйгодина на върхови постижения за АЕЦ Козлодуй

35

35 го

ди

ни

ен

ер

ги

я з

а ч

ист

а п

ри

ро

да

го

ди

ни

ен

ер

ги

я з

а ч

ист

а п

ри

ро

да IAEA NATIONAL TECHNICAL CO-OPERATION PROJECT

BU

LATO

M C

ON

FER

ENC

E 20

09, 2

7-29

May

, Riv

iera

Com

plex

24

PLANNED ACTIVITIES

– IDENTIFICATION OF AVAILABLE INTERNATIONAL

EXPERIENCE AND GOOD PRACTICES AND

EVALUATION OF THEIR APPLICABILITY TO KNPP

– IMPROVEMENT OF THE APPLIED RISK ANALYSIS

METHODOLOGY AND IMPLEMENTATION TO OTHER

TARGET GROUPS OF PERSONNEL

2008 – 2008 – година на върхови постижения за АЕЦ Козлодуйгодина на върхови постижения за АЕЦ Козлодуй

35

35 го

ди

ни

ен

ер

ги

я з

а ч

ист

а п

ри

ро

да

го

ди

ни

ен

ер

ги

я з

а ч

ист

а п

ри

ро

да IAEA NATIONAL TECHNICAL CO-OPERATION PROJECT

BU

LATO

M C

ON

FER

ENC

E 20

09, 2

7-29

May

, Riv

iera

Com

plex

25

PLANNED ACTIVITIES

– BROAD IMPLEMENTATION OF TESTED ON PILOT STUDY

CONCEPT MAP TECHNIQUE. CUSTOMIZATION OF CONCEPT

MAPS OF ALL PERSONS SITUATED IN “RED” SECTOR OF

“TOTAL RISK CHART”

– APPROVAL OF STANDARD MODEL OF KNOWLEDGE

RETENTION PLAN. DEVELOPMENT OF SPECIFIC

KNOWLEDGE RETENTION PLAN FOR MOST CRITICAL

POSITIONS, IDENTIFIED THROUGH ANALYSIS OF RISK OF

NUCLEAR KNOWLEDGE LOSS

THANK YOU FOR YOUR ATTENTION!THANK YOU FOR YOUR ATTENTION!

BULATOM CONFERENCE 200927-29 May, Riviera Complex, Varna

26