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1 Underwriting with Prescription Histories Texas Wide Underwriting Conference April 4, 2011 Mark Franzen, Ph.D., FSA Milliman IntelliScript

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Page 1: 1 Underwriting with Prescription Histories Texas Wide Underwriting Conference April 4, 2011 Mark Franzen, Ph.D., FSA Milliman IntelliScript

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Underwriting with Prescription Histories

Texas Wide Underwriting Conference

April 4, 2011

Mark Franzen, Ph.D., FSA

Milliman IntelliScript

Page 2: 1 Underwriting with Prescription Histories Texas Wide Underwriting Conference April 4, 2011 Mark Franzen, Ph.D., FSA Milliman IntelliScript

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Agenda

How Rx Histories work

Myths / Realities

Measuring Value• Client Studies

• RGA mortality study

Interpreting Rx History Reports• Red / Yellow / Green

• Rule Engine

Page 3: 1 Underwriting with Prescription Histories Texas Wide Underwriting Conference April 4, 2011 Mark Franzen, Ph.D., FSA Milliman IntelliScript

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How does it work?

1. Obtain the authorization

2. Submit the query

3. Review the results

Data Source

Data Source

Data Source

Page 4: 1 Underwriting with Prescription Histories Texas Wide Underwriting Conference April 4, 2011 Mark Franzen, Ph.D., FSA Milliman IntelliScript

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Pharmacy Benefit Manager (PBM)

PBM

Health Plans

Retail Pharmacies

PBMs administer Rx benefits

EmployersGov’t

Page 5: 1 Underwriting with Prescription Histories Texas Wide Underwriting Conference April 4, 2011 Mark Franzen, Ph.D., FSA Milliman IntelliScript

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Prescription Histories have become a standard

In use for 10 years IntelRx founded in 2001

• Acquired by Milliman in 2005 – renamed IntelliScript

• 100% focus on Rx-history solutions

Widely adopted in individual health, LTC, life Milliman:

• More than 150 insurance company clients

• 3.4 million queries in 2010

Page 6: 1 Underwriting with Prescription Histories Texas Wide Underwriting Conference April 4, 2011 Mark Franzen, Ph.D., FSA Milliman IntelliScript

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What’s returned on an Rx History?

Prescription• Brand and generic name

• Dosage, quantity

• Date of fill

• Underwriting significance indicator

Physician • Specialty

• Contact info

Pharmacy• Contact info

Dates of eligibility

Page 7: 1 Underwriting with Prescription Histories Texas Wide Underwriting Conference April 4, 2011 Mark Franzen, Ph.D., FSA Milliman IntelliScript

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Fully Compliant with HIPAA and FCRA

Applicant authorizes access to pharmacy records Authorization elements specified by HIPAA All Insurers using Rx Histories are audited

Applicants may request a free copy of their Rx report May dispute inaccuracies directly with Rx provider Insurer must provide FCRA notice when an adverse decision is

based on the Rx report

Page 8: 1 Underwriting with Prescription Histories Texas Wide Underwriting Conference April 4, 2011 Mark Franzen, Ph.D., FSA Milliman IntelliScript

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Myths

“Prescription Database”

“My company is not subject to HIPAA”

“Recent legislation threatens use of Rx Histories”

“Hit Rates are too low”

Page 9: 1 Underwriting with Prescription Histories Texas Wide Underwriting Conference April 4, 2011 Mark Franzen, Ph.D., FSA Milliman IntelliScript

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Measuring value

Insurer studies 35+ proprietary insurer studies

Results owned by insurer

RGA Mortality Study

Page 10: 1 Underwriting with Prescription Histories Texas Wide Underwriting Conference April 4, 2011 Mark Franzen, Ph.D., FSA Milliman IntelliScript

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Insurer Studies

Two ways insurers measure benefit to cost:

Retrospective Study Select sample of recently issued cases “Re-underwrite” using Rx histories Track decision changes

“Live” Pilot Underwriters track decision changes while using Rx Histories

• Online survey and reporting

In either case:

Value of Rx = Sum of actuarial value of decision changes

Page 11: 1 Underwriting with Prescription Histories Texas Wide Underwriting Conference April 4, 2011 Mark Franzen, Ph.D., FSA Milliman IntelliScript

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RGA Rx Mortality Study – March 2009

Page 12: 1 Underwriting with Prescription Histories Texas Wide Underwriting Conference April 4, 2011 Mark Franzen, Ph.D., FSA Milliman IntelliScript

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RGA Rx Mortality Study

1.1 million insurance applicants from 2005-2007• All with Rx histories at time of application

21 million distinct prescription fills

2,530 deaths between 2005-2007 (from Social Security Death File)

Relative mortality ratios calculated for Red / Yellow / Green and other subgroups based on prescription history.

Page 13: 1 Underwriting with Prescription Histories Texas Wide Underwriting Conference April 4, 2011 Mark Franzen, Ph.D., FSA Milliman IntelliScript

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Mortality Study Results

40%

60%

80%

100%

120%

140%

160%

180%

No Eligibility Green Only Yellow, noRed

Red

Hit Only Rx Found

Rela

tive M

ort

ality

13

28.7%19.5% 8.7%

34.8%

8.3%28.7%

19.5% 8.7%

34.8%28.7%19.5% 8.7%Exposure

Proportion

No Hit Slightly worse than average

Eligibility Only About average

Green/Yellow Only Significantly better than average

Red Significantly worse than average

Page 14: 1 Underwriting with Prescription Histories Texas Wide Underwriting Conference April 4, 2011 Mark Franzen, Ph.D., FSA Milliman IntelliScript

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Red Fill Frequency

0%

50%

100%

150%

200%

250%

300%

350%

400%

No Hit EligibilityOnly

Rx Found, NoRed

1 Fill 2-25 Fills 26-50 Fills >50 Fills

Red Rx Found

Rel

ativ

e M

ort

alit

y

14

28.7%

19.5%

43.4%

2.7% 4.8% 0.6% 0.2%Exposure

Proportion

Page 15: 1 Underwriting with Prescription Histories Texas Wide Underwriting Conference April 4, 2011 Mark Franzen, Ph.D., FSA Milliman IntelliScript

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Tools for Interpreting Rx Histories

Red / Yellow / Green Indicator

Rule Engine

Page 16: 1 Underwriting with Prescription Histories Texas Wide Underwriting Conference April 4, 2011 Mark Franzen, Ph.D., FSA Milliman IntelliScript

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Red / Yellow / Green Classification System

Every drug mapped to an underwriting significance

• Significant (e.g. Digoxin)

• Potentially Significant (e.g. Norvasc)

• Likely Not Significant (e.g. Amoxicillin)

Separate mappings for Life / Health / LTC

Insurers use mappings “out of the box” or customize

Page 17: 1 Underwriting with Prescription Histories Texas Wide Underwriting Conference April 4, 2011 Mark Franzen, Ph.D., FSA Milliman IntelliScript

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Why might you consider an Rx rule engine?

Large volume of applications

Large number of Rx fills

Inconsistent Rx expertise

Inconsistent interpretation

Page 18: 1 Underwriting with Prescription Histories Texas Wide Underwriting Conference April 4, 2011 Mark Franzen, Ph.D., FSA Milliman IntelliScript

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What is RxRules?

Rx Guidance Conditions Severity Decision

IntelliScript Rx data RxRules

Rule variables: Indication / Therapeutic class Drug combinations Red / Yellow / Green Fill timing (date or duration ranges) Fill counts / patterns Dosage / quantity Physician specialty / count Gender / Age Eligibility

Confidential for

Page 19: 1 Underwriting with Prescription Histories Texas Wide Underwriting Conference April 4, 2011 Mark Franzen, Ph.D., FSA Milliman IntelliScript

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RxRules. . .

400+ Rules• Identify condition

• Provide underwriting guidance

Transparency• All rules visible / editable

Guidance tailored to match insurer’s policies / underwriting guidelines

Confidential for

Page 20: 1 Underwriting with Prescription Histories Texas Wide Underwriting Conference April 4, 2011 Mark Franzen, Ph.D., FSA Milliman IntelliScript

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Thanks for your time!

Mark Franzen, FSA, Ph.D.Milliman [email protected]