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    STREAMLINESTREAMLINESERVICESSERVICES

    CONSULTANCYCONSULTANCYLTD.LTD.Leaving you free to focus onLeaving you free to focus on

    your businessyour business

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    ContentsContents

    Introduction & Corporate BackgroundIntroduction & Corporate Background StrategyStrategy Operational OutlineOperational Outline Selection CriteriaSelection Criteria Governing BodiesGoverning Bodies TachographsTachographs Our PhilosophyOur Philosophy Contact etailsContact etails

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    Our driversOur drivers

    !nderstand the pressures of the open road" for!nderstand the pressures of the open road" forthe# tra$ic% road orks and diversions are allthe# tra$ic% road orks and diversions are allin a days ork' (hether you need a driver on ain a days ork' (hether you need a driver on a

    full ti#e% part ti#e seasonal or te#poraryfull ti#e% part ti#e seasonal or te#porarybasis% our drivers ill ork ith you to ensurebasis% our drivers ill ork ith you to ensurespeci)c ob*ectives are #et % leaving you free tospeci)c ob*ectives are #et % leaving you free to

    focus on your business'focus on your business'

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    Introduction &Introduction &CorporateCorporate

    ac!"roundac!"round(e ill focus on your(e ill focus on your

    contractual re+uire#entscontractual re+uire#ents

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    #o$%#o$%

    (e ill provide you ith,(e ill provide you ith,

    Consistency of service'Consistency of service'

    -igh standards of custo#er care'-igh standards of custo#er care' Punctuality of supply'Punctuality of supply'

    .ccuracy of supply through training'.ccuracy of supply through training'

    /noledge of your co#pany% and/noledge of your co#pany% andyour speci)c re+uire#ents'your speci)c re+uire#ents'

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    In OurIn Our

    EperienceEperience0any co#panies share the0any co#panies share the

    sa#e goalsa#e goalBut fe achieve their goal'But fe achieve their goal'

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    Our 'roven Record #asOur 'roven Record #as

    #e(ped#e(ped /uehne & 1agel/uehne & 1agel -L 2various sites & contracts3-L 2various sites & contracts3 -oyer 2Tate & Lyle3-oyer 2Tate & Lyle3

    Business Post 2various sites3Business Post 2various sites3 -oard Tenens-oard Tenens Turners 2Soha#3 Ltd'Turners 2Soha#3 Ltd' (averley TBS(averley TBS 4oyal 0ail 2various sites34oyal 0ail 2various sites3 4eynolds Catering Services Ltd'4eynolds Catering Services Ltd' To na#e but a feTo na#e but a fe

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    Corporate ac!"roundCorporate ac!"round

    5inancial Stability'5inancial Stability'

    (e can supply te#porary & per#anent(e can supply te#porary & per#anent

    sta$'sta$'

    .nd specialise in riving & Industrial%.nd specialise in riving & Industrial%

    Construction% Building Services & O$iceConstruction% Building Services & O$ice

    Support'Support'

    . unrivalled knoledge of each sector'. unrivalled knoledge of each sector'. culture of high standards &. culture of high standards &

    professionalis#'professionalis#'

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    Strate")Strate")

    Serviced centrally by our o$ice inServiced centrally by our o$ice in

    Loughton'Loughton'

    (e ill supply you a designated(e ill supply you a designatedcontract #anager% to deal ith yourcontract #anager% to deal ith your

    contractual re+uire#ents'contractual re+uire#ents'

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    T*e +utureT*e +uture

    To #aintain the co#petitive edge% eTo #aintain the co#petitive edge% e

    ill continually assess our positionill continually assess our position

    and the de#ands of the #arket place'and the de#ands of the #arket place'

    To encourage custo#ers & e#ployeesTo encourage custo#ers & e#ployees

    to ork ith us to develop the futureto ork ith us to develop the future

    of our businesses'of our businesses'

    (orking together to elevate service(orking together to elevate servicelevels% and reducing or #aintaininglevels% and reducing or #aintaining

    your costs'your costs'

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    Operationa( Out(ineOperationa( Out(ine

    The place#ent of sta$ in su$icient +uantity & skill that is re+uiredThe place#ent of sta$ in su$icient +uantity & skill that is re+uiredby the custo#er'by the custo#er'

    To be involved in the day to day #anage#ent'To be involved in the day to day #anage#ent' . strict driver selection process% that can be adapted to suit your. strict driver selection process% that can be adapted to suit your

    re+uire#ents're+uire#ents' Strea#line Services ill provide a personal service% all clients andStrea#line Services ill provide a personal service% all clients and

    candidates can contact us on our out of hours #obile nu#ber 6789'candidates can contact us on our out of hours #obile nu#ber 6789'(e do not have an out of hours help desk% e feel help desk:s do not(e do not have an out of hours help desk% e feel help desk:s do notgive the client the service they deserve or pay for'give the client the service they deserve or pay for'

    . full and co#prehensive river 1egligence Insurance' This covers. full and co#prehensive river 1egligence Insurance' This coversup to ;cess ofup to ;cess of;?== per clai#';?== per clai#'

    Once e receive a booking% Strea#line ai# is to give you a na#eOnce e receive a booking% Strea#line ai# is to give you a na#e

    back ithin a #a>i#u# @= #inutes% if e feel e ill have aback ithin a #a>i#u# @= #inutes% if e feel e ill have aproble# )lling a booking e ill advise the client either straightproble# )lling a booking e ill advise the client either straightaay% or ithin the ti#e bracket given'aay% or ithin the ti#e bracket given'

    If a short notice booking has been taken and a drivers na#e given%If a short notice booking has been taken and a drivers na#e given%Strea#line e>pect the driver to be on site and ready to ork ithinStrea#line e>pect the driver to be on site and ready to ork ithinthe hour'the hour'

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    'er,or-ance & ua(it)'er,or-ance & ua(it)

    To ensure that our perfor#ance can be #easuredTo ensure that our perfor#ance can be #easuredob*ectively e suggest the folloing criteriaob*ectively e suggest the folloing criteria

    Shifts orderedShifts ordered Shifts coveredShifts covered SicknessSickness .ccidents.ccidents PunctualityPunctuality This is dee#ed to be our responsibility to provideThis is dee#ed to be our responsibility to provide

    a cost e$ective% tailor #ade business solutiona cost e$ective% tailor #ade business solutionthrough /ey Perfor#ance Indicators 2/PI:S3through /ey Perfor#ance Indicators 2/PI:S3

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    Se(ection CriteriaSe(ection Criteria

    (e ill assess their e>perience% ork ethics% skill levels & co#patibility'(e ill assess their e>perience% ork ethics% skill levels & co#patibility' (e ill obtain the candidates ork history% to references% personal(e ill obtain the candidates ork history% to references% personal

    details% 1'I' nu#ber'details% 1'I' nu#ber' (e ill take copies of their driving licence plus any other training(e ill take copies of their driving licence plus any other training

    certi)cates% igital Tachograph Card% river Auali)cation Card%certi)cates% igital Tachograph Card% river Auali)cation Card%Passport% a recent utility bill ith their na#e and address on% and proofPassport% a recent utility bill ith their na#e and address on% and proofof a right to ork in the !/'of a right to ork in the !/'

    The candidate ill also have to undergo a test on ehicle Safety%The candidate ill also have to undergo a test on ehicle Safety%-ighay Code% riving -ours% Tachographs and the (orking Ti#e-ighay Code% riving -ours% Tachographs and the (orking Ti#eirective'irective'

    If re+uired by your co#pany% e can arrange to have all candidatesIf re+uired by your co#pany% e can arrange to have all candidatesassessed on their driving skills% and trained in #anual handlingassessed on their driving skills% and trained in #anual handlingtechni+ues% Police checks can also be carried out if re+uired'techni+ues% Police checks can also be carried out if re+uired'

    5or our on insurance the candidate #ust be over 6@ years of age% no5or our on insurance the candidate #ust be over 6@ years of age% no

    #ore then points and have a #ini#u# of 6 years e>perience on the#ore then points and have a #ini#u# of 6 years e>perience on therelevant category'relevant category'

    .ll candidates are issued ith a brochure detailing all legislation and.ll candidates are issued ith a brochure detailing all legislation andla re+uire#ents% plus a pack on #anual handling techni+ues'la re+uire#ents% plus a pack on #anual handling techni+ues'

    .ll candidates driving licences are checked +uarterly through the L.'.ll candidates driving licences are checked +uarterly through the L.'

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    /overnin" odies/overnin" odies

    (e belong to the folloing organisations,(e belong to the folloing organisations, 4ecruit#ent and D#ploy#ent Confederation'4ecruit#ent and D#ploy#ent Confederation' 5reight Transport .ssociation'5reight Transport .ssociation'

    Our co#pany are a$iliated to .'C'S' Ltd' (eOur co#pany are a$iliated to .'C'S' Ltd' (eadhere to an independent standardsadhere to an independent standardsauthority% and are audited on a yearly basis%authority% and are audited on a yearly basis%e have been accredited ith BS D1 ISOe have been accredited ith BS D1 ISOE==

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    Tac*o"rap*sTac*o"rap*s

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    Tac*o"rap*sTac*o"rap*s

    .fter the initial 6 day period% Strea#line re+uire.fter the initial 6 day period% Strea#line re+uireall tachos to be sent in% if this is not adhered to% ourall tachos to be sent in% if this is not adhered to% ourprocedures are as follos,procedures are as follos,

    On a #onthly basis a letter is sent in ith theOn a #onthly basis a letter is sent in ith thedrivers age slip re+uesting the return of tachos'drivers age slip re+uesting the return of tachos'

    If Strea#line still do not receive any tachos% e illIf Strea#line still do not receive any tachos% e illcall and te>t the driver% at the sa#e ti#e a lettercall and te>t the driver% at the sa#e ti#e a letterlisting all #issing tachos ill be sent'listing all #issing tachos ill be sent'

    If after a eek Strea#line still do not receive theIf after a eek Strea#line still do not receive thesaid tachos% again ill call the driver% acco#paniedsaid tachos% again ill call the driver% acco#panied

    ith an !4GD1T H 5I1.L LDTTD4'ith an !4GD1T H 5I1.L LDTTD4' If Strea#line still do not receive the said tachos% eIf Strea#line still do not receive the said tachos% e

    ill send a disclai#er to the appropriate co#pany%ill send a disclai#er to the appropriate co#pany%along ith copies of letters sent to the said driver'along ith copies of letters sent to the said driver'

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    00ststContactContact

    0e#o% sent in ith age slip% along ith a sta#ped address0e#o% sent in ith age slip% along ith a sta#ped addressenvelope to send back to Strea#line'envelope to send back to Strea#line'

    To"To" .ll rivers.ll rivers

    5ro#"5ro#" Consultants 1a#eConsultants 1a#e ate"ate" JJ8JJ8JJJJJJ8JJ8JJJJ 4e"4e" Outstanding TachosOutstanding Tachos Once again% there are a fe drivers ho are failing to send theirOnce again% there are a fe drivers ho are failing to send their

    tacho:s and Period of .vailability sheets into us on a regulartacho:s and Period of .vailability sheets into us on a regularbasis% this is again starting to cause proble#s for Strea#linebasis% this is again starting to cause proble#s for Strea#lineServices' .lso please re#e#ber this is a legal re+uire#ent'Services' .lso please re#e#ber this is a legal re+uire#ent'

    .s of the JJ8JJ8JJJJ% can you please return all outstanding tachos.s of the JJ8JJ8JJJJ% can you please return all outstanding tachosprior to JJ8JJ8JJJJ% plus all co#pleted PO. sheets you #ay have inprior to JJ8JJ8JJJJ% plus all co#pleted PO. sheets you #ay have inthe sta#ped address envelope that e have provided'the sta#ped address envelope that e have provided'

    Thank you in advance% for your help in this #atter'Thank you in advance% for your help in this #atter'

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    11ndndContactContact

    Letter listing all #issing tachos% the driver #ust fully co#plete and sign for hat hasLetter listing all #issing tachos% the driver #ust fully co#plete and sign for hat hashappened to the said tachos'happened to the said tachos'

    rivers 1a#erivers 1a#e rivers addressrivers address ateate

    Please )nd a list of outstanding tachograph charts and the co#panies that you erePlease )nd a list of outstanding tachograph charts and the co#panies that you ereorking for on the said dates' (e need you to return the relevant tacho:s% plus )ll in theorking for on the said dates' (e need you to return the relevant tacho:s% plus )ll in the

    disclai#er belo and return back to us .S.P in the sta#ped address envelope provided'disclai#er belo and return back to us .S.P in the sta#ped address envelope provided'

    COM'ANYCOM'ANY DATES REUIREDDATES REUIRED DI/ITAL TAC#O/RA'# CARD USEDDI/ITAL TAC#O/RA'# CARD USED TAC#OS ENCLOSEDTAC#OS ENCLOSED ON /OIN/ CONTRACT #ANDED IN DIRECTON /OIN/ CONTRACT #ANDED IN DIRECT LOST 2 MIS'LACED 2 'OSTED INLOST 2 MIS'LACED 2 'OSTED IN

    rivers eclarationrivers eclaration I con)r# I used the above dated tachograph charts issued to #e by the above #entionedI con)r# I used the above dated tachograph charts issued to #e by the above #entioned

    co#panies' Tick appropriate bo>es ith the action you have taken'co#panies' Tick appropriate bo>es ith the action you have taken'

    Signed'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''Signed''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' ate KKKKKKKKate KKKKKKKK Print na#e KKKKKKKKKKKKKKK''Print na#e KKKKKKKKKKKKKKK''

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    +ina( Letter 3 'art 0+ina( Letter 3 'art 0

    The )nal letter co#es in 6 parts also included is the 6The )nal letter co#es in 6 parts also included is the 6 ndndContact list of #issing tachos % and again sentContact list of #issing tachos % and again sentith a sta#ped address envelope'ith a sta#ped address envelope'

    Dnclosed you ill )nd a disclai#er listing all the tachos that e re+uire .S.P% your failure to returnDnclosed you ill )nd a disclai#er listing all the tachos that e re+uire .S.P% your failure to returnthe said tachos is causing Strea#line #a*or proble#s in getting paid% so e need your assistance iththe said tachos is causing Strea#line #a*or proble#s in getting paid% so e need your assistance iththis proble#% on the enclosed disclai#er% you need to tick hat you have done ith the tacho:s thenthis proble#% on the enclosed disclai#er% you need to tick hat you have done ith the tacho:s thendate and sign the disclai#er and send it back to us ith the #issing tachos'date and sign the disclai#er and send it back to us ith the #issing tachos'

    Under Road Transport Law (VOSA) Drivers are responsible for correctly operating theUnder Road Transport Law (VOSA) Drivers are responsible for correctly operating theTachograph instr!ent in order to accrately and flly record their activities" and if singTachograph instr!ent in order to accrately and flly record their activities" and if singan analoge instr!ent" by !eans of a Tachograph chart# Drivers are then legallyan analoge instr!ent" by !eans of a Tachograph chart# Drivers are then legallyresponsible to retrn the sed charts to the operator within $% days# This re&ire!ent !stresponsible to retrn the sed charts to the operator within $% days# This re&ire!ent !stbe co!plied with even when a driver changes e!ployer# To be able to retrn the chartsbe co!plied with even when a driver changes e!ployer# To be able to retrn the chartsdirectly to the 'operator we (Strea!line Services) !st receive the! within the re&isitedirectly to the 'operator we (Strea!line Services) !st receive the! within the re&isiteti!efra!es to enable s to re!ain within the legal li!its#ti!efra!es to enable s to re!ain within the legal li!its#

    This procedre has clearly not been adhered to" and is therefore an obvios breach of theThis procedre has clearly not been adhered to" and is therefore an obvios breach of theRoad Transport Reglations (Law) As sch !st re&est a fll retrn of ALL previoslyRoad Transport Reglations (Law) As sch !st re&est a fll retrn of ALL previoslyidenti*ed '!issing tachograph charts within the ne+t Seven days# A failre to adhere to !yidenti*ed '!issing tachograph charts within the ne+t Seven days# A failre to adhere to !y

    reasonable re&est will nfortnately reslt in Strea!line Services directly contactingreasonable re&est will nfortnately reslt in Strea!line Services directly contactingVOSA to assist s in or e,orts to gain said !issing charts" and retrn the! directly to theVOSA to assist s in or e,orts to gain said !issing charts" and retrn the! directly to theoperatoroperator

    Could you please returnCould you please returnALL TAC#OSALL TAC#OSprior to the JJ8JJ8JJJJ .S.P% in the sta#ped address envelopeprior to the JJ8JJ8JJJJ .S.P% in the sta#ped address envelopethat has been provided'that has been provided'

    Thank you for your help in this #atterThank you for your help in this #atter

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    +ina( Letter 3 'art 1+ina( Letter 3 'art 1

    Ur"ent 3 +ina( LetterUr"ent 3 +ina( Letter

    ear 2rivers full na#e3ear 2rivers full na#e3 Su45ect 6 Drivers #ours In,rin"e-entsSu45ect 6 Drivers #ours In,rin"e-ents Tachograph "Tachograph " Date 6 7727727777Date 6 7727727777 Co-pan) 6Co-pan) 6 2Co#pany 1a#e32Co#pany 1a#e3 The statutory requirements of the current drivers hours regulations were notThe statutory requirements of the current drivers hours regulations were not

    adhered to in the above mentioned tachograph chart(s).adhered to in the above mentioned tachograph chart(s). Four attention Is dran to the folloing infringe#ent2s3 ,Four attention Is dran to the folloing infringe#ent2s3 , Non8return o, tac*o"rap* c*artsNon8return o, tac*o"rap* c*arts (e have a *oint responsibility to ensure that the hours and regulation rules are(e have a *oint responsibility to ensure that the hours and regulation rules are

    strictly adhered to'strictly adhered to' .s this is your second and )nal letter% disciplinary procedures #ay be instigated'.s this is your second and )nal letter% disciplinary procedures #ay be instigated'

    The relevant clients and authorities have been advised of your negligence andThe relevant clients and authorities have been advised of your negligence and

    Strea#line Services Consultancy Ltd no absolves itself of any action taken byStrea#line Services Consultancy Ltd no absolves itself of any action taken bythe relevant authorities on your behalf'the relevant authorities on your behalf' Do not i"nore t*is (etter. '(ease ta(! )our representative to reso(ve t*eDo not i"nore t*is (etter. '(ease ta(! )our representative to reso(ve t*e

    pro4(e- 3 I, )ou *ave since returned t*e a4ove c*arts p(ease accept ourpro4(e- 3 I, )ou *ave since returned t*e a4ove c*arts p(ease accept ourapo(o"ies and $e $i(( a-end our records accordin"().apo(o"ies and $e $i(( a-end our records accordin"().

    Fours SincerelyFours Sincerely

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    Tac*o"rap* Letters toTac*o"rap* Letters to

    Co-pan)Co-pan) Re6 Tac*o"rap* ReturnRe6 Tac*o"rap* Return To (ho# this #ay concern%To (ho# this #ay concern% Strea#line Services Consultancy Ltd have a +uality #anage#entStrea#line Services Consultancy Ltd have a +uality #anage#ent

    syste# in place that re+uires our drivers to ensure thatsyste# in place that re+uires our drivers to ensure that ever)ever)tac*o"rap*tac*o"rap*is returned to Strea#line after their re+uiredis returned to Strea#line after their re+uiredretention period of the current eek plus the previous 6retention period of the current eek plus the previous 6

    calendar days is co#plete'calendar days is co#plete' This enables us to return these charts to the relevant vehicleThis enables us to return these charts to the relevant vehicle

    operator alloing the# to co#ply ith O: Licence stipulations'operator alloing the# to co#ply ith O: Licence stipulations' -oever% despite these e$orts% listed belo are details of #issing-oever% despite these e$orts% listed belo are details of #issing

    tachograph2s3 and attached are copies of chasing letters sent totachograph2s3 and attached are copies of chasing letters sent tothe o$ending driver2s3 advising the# of their legal position'the o$ending driver2s3 advising the# of their legal position'

    DateDate Na-eNa-e Tachograph atesTachograph ates rivers 5ull 1a#erivers 5ull 1a#e In Closing% Strea#line Services Consultancy Ltd have taken allIn Closing% Strea#line Services Consultancy Ltd have taken all

    reasonable steps to chase the above and if you e>perience anyreasonable steps to chase the above and if you e>perience anyfurther proble#s or re+uire infor#ation about our procedures%further proble#s or re+uire infor#ation about our procedures%please contact #e for further details'please contact #e for further details'

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    Driver9s Disc(ai-erDriver9s Disc(ai-er

    Tachograph isclai#erTachograph isclai#er river" Dnter drivers full na#eriver" Dnter drivers full na#e ates Outstanding" Dnter all dates of #issingates Outstanding" Dnter all dates of #issing

    tachos'tachos' Co##ents" Dnter reason hy disclai#er isCo##ents" Dnter reason hy disclai#er is

    being sentbeing sent river Signature"river Signature" Print" rivers full na#ePrint" rivers full na#e .gency Signature".gency Signature" Print" Strea#line Services ConsultantPrint" Strea#line Services Consultant ate" JJ8JJ8JJJJate" JJ8JJ8JJJJ

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    Strea-(ine Service9sStrea-(ine Service9s

    Disc(ai-erDisc(ai-er Re6 Tac*o"rap* ReturnRe6 Tac*o"rap* Return

    To (ho# this #ay concern%To (ho# this #ay concern% Strea#line Services Consultancy Ltd have a +uality #anage#ent syste#Strea#line Services Consultancy Ltd have a +uality #anage#ent syste#

    in place that re+uires our drivers to ensure thatin place that re+uires our drivers to ensure that ever)ever)tac*o"rap*tac*o"rap*isisreturned to Strea#line after their re+uired retention period of the currentreturned to Strea#line after their re+uired retention period of the currenteek plus the previous 6 calendar days is co#plete'eek plus the previous 6 calendar days is co#plete'

    This enables us to return these charts to the relevant vehicle operatorThis enables us to return these charts to the relevant vehicle operatoralloing the# to co#ply ith O: Licence stipulations'alloing the# to co#ply ith O: Licence stipulations'

    -oever% despite these e$orts% listed belo are details of #issing-oever% despite these e$orts% listed belo are details of #issingtachograph2s3 and attached are copies of chasing letters sent to thetachograph2s3 and attached are copies of chasing letters sent to theo$ending driver2s3 advising the# of their legal position'o$ending driver2s3 advising the# of their legal position'

    DateDate Na-eNa-e Tachograph atesTachograph ates rivers 5ull 1a#erivers 5ull 1a#e In Closing% Strea#line Services Consultancy Ltd have taken all reasonableIn Closing% Strea#line Services Consultancy Ltd have taken all reasonable

    steps to chase the above and if you e>perience any further proble#s orsteps to chase the above and if you e>perience any further proble#s orre+uire infor#ation about our procedures% please contact #e for furtherre+uire infor#ation about our procedures% please contact #e for furtherdetails'details'

    Fours SincerelyFours Sincerely

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    Our '*i(osop*)Our '*i(osop*)

    Our partnership and futureOur partnership and future

    orking togetherorking together

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    :e $i(( ensure t*at t*e:e $i(( ensure t*at t*e

    custo-er receivescusto-er receives Strea#line ill not underesti#ate your e>pectations'Strea#line ill not underesti#ate your e>pectations' (e are con)dent in our proven ability to #eet your(e are con)dent in our proven ability to #eet your

    standards of service'standards of service' Consistency of service" accurate )rst ti#e supply'Consistency of service" accurate )rst ti#e supply'

    -igh standards of care'-igh standards of care' elivery punctuality'elivery punctuality' Care for the custo#ers pre#ises and product'Care for the custo#ers pre#ises and product' elivery ithin the e>pected lead ti#e'elivery ithin the e>pected lead ti#e'

    4egular #eetings to revie our service levels% and4egular #eetings to revie our service levels% andany ne re+uire#ents you #ay have'any ne re+uire#ents you #ay have' Strea#line can be contacted 67 hours a day% @?Strea#line can be contacted 67 hours a day% @?

    days of the year'days of the year'

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    :*at $e do ,or our:*at $e do ,or our

    driversdrivers Strea#line ill alays try to give the driver continuity ofStrea#line ill alays try to give the driver continuity of

    ork% if a driver is happy ith hat they are doing% theyork% if a driver is happy ith hat they are doing% theyill help Strea#line if and hen re+uired'ill help Strea#line if and hen re+uired'

    If a driver has a proble#% they kno Strea#line ill beIf a driver has a proble#% they kno Strea#line ill bethere day or night if needed% e have the facilities% thethere day or night if needed% e have the facilities% the

    knoledge and the contacts to help hen re+uired'knoledge and the contacts to help hen re+uired' Because of our outlook plus ho Strea#line treat theirBecause of our outlook plus ho Strea#line treat theirsta$% here possible our drivers ill be Me>ible andsta$% here possible our drivers ill be Me>ible andchange their personal life to acco##odate us and ourchange their personal life to acco##odate us and ourclients'clients'

    !nless there has been a #a*or proble# in the drivers!nless there has been a #a*or proble# in the drivers

    personal life% hen a driver has been booked e canpersonal life% hen a driver has been booked e canguarantee they ill turn up for ork as re+uired'guarantee they ill turn up for ork as re+uired' (e have provided driver training% fro# #anual handling%(e have provided driver training% fro# #anual handling%

    -IH.B courses% to putting our sta$ through their LG-IH.B courses% to putting our sta$ through their LGdriving licences'driving licences'

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    #o$ to contact us%#o$ to contact us%

    0atthe Pask & Paul Sullivan ill help you ith0atthe Pask & Paul Sullivan ill help you ithany +uestions you #ay have% you can contact the#any +uestions you #ay have% you can contact the#on,on,

    Telephone" =6= ?= " =6= ?= @E= 67hr on call nu#ber" =9E@E 797