10 ways to maximize corporate training

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10 Ways to Maximize Corporate Training

June 10, 2015

Nicole L. Wilson, Ph.D.Founder & President

www.knowprogress.com


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Creating a Transformative Culture of Learning


PresenterDr. Nicole Wilson is the founder and

president of KnowProgress, a consulting firm serving EdTech companies and other learning organizations in their quest to create powerful, empirically effective learning experiences.

Nicole has led the development of several highly successful elearning and assessment products for industry leaders including Pearson, Open English, and Rosetta Stone.

She has a Ph.D. in cognitive psychology from the University of California, Santa Cruz, and taught there as a faculty member for nine years.


Agenda

Welcome & Warm Ups The Problem: Retention crisis in corporate training The Solutions: 10 ways to improve corporate learning Q&A


Sources

Source:


Agenda Welcome & Warm Ups The Problem: Retention crisis in corporate training The Solutions: 10 ways to improve corporate learning Q&A


Welcome

Objective: Give participants an understanding of 10 science-based strategies for improving learning from corporate training.

Get ready to roll up your sleeves and actively participate throughout.

There will be a test.

(By the end of the webinar, you’ll understand why that’s a good thing.)


Warm Up No. 1: Arrive

Take 60 seconds to settle in and make yourself physically comfortable.


Warm Up No. 2: Reflect

Why are you here?

Take 90 seconds to jot down some of the challenges you or your organization has faced in making your corporate training impactful.

Share your thoughts in the webinar chat.


Agenda Welcome & Warm Ups The Problem: Retention crisis in corporate training The Solutions: 10 ways to improve corporate learning Q&A


Pop Quiz

1. How much do North American companies spend on corporate training annually?

2. What percentage of new skills are lost within one year?


The Problem

North American companies spend an estimated $140 billion annually on corporate training.

90 percent of new skills are lost within a year.

Source: Wall Street Journal


Retention = Initial Learning – Learning Loss


Emphasize motivation and active learning to

boost engagement and efficacy

Structure the learning experience to skills and knowledge for the long

term

Retention = Initial Learning – Learning Loss


Agenda Welcome & Warm Ups The Problem: Retention crisis in corporate training The Solutions: 10 ways to improve corporate

learning Q&A


10 Ways to Increase Retention

Motivation1. Get nature on your side2. Make it narrative3. Make it relevant4. Make it multi-modal & interactive

Active Learning5. Make it applied: project & problem-based learning6. Make it active 7. Make it social

Retention8. Make it “searchable” with an outline/framework9. Practice testing10. Re-activate it: distributed, interleaved practice over time




Active Learning5. Make it applied: project & problem-based learning6. Make it active7. Make it social



Q: What Do You Need to Be Your Best?


A: A lot…But start with your biological needs

Maslow’s Hierarchy of Needs


Get Nature on Your Side


Use narrative

Once upon a time . . .


Make Training Personal

We cannot remember what we’re not paying attention to in the first place!

Learning is a reflexive process: new knowledge must be tied into existing knowledge


Increasing Relevance

Provide context and rationale for training Strive for the right level of difficulty

Use assessments to determine learners’ initial knowledge level

Link new content to existing knowledge and experiences


Imagine that you are experiencing this webinar as a text transcript No audio No visuals No chat No interaction No movement

How engaging and effective would it be?


Multimodal & Interactive Learning


Example: An Alternative, Project-Based Approach to Covering this Webinar’s Content

Your Mission

Imagine you are a L&D professional at a medium-sized communications firm.

A new executive takes over your division and asks you and your colleagues to: Review the company’s current quarterly training workshops.

Analyze how well they reflect best practices in learning.

Create a proposal for updating the company’s training strategy to support employee engagement and long-term retention.

You and a team of 3 colleagues have 4 weeks to complete this project, with the support of a facilitator who will guide you and provide feedback along the way.


Key Facets of Problem and Project-Based Learning

Learners master content and skills in the context of solving a carefully-crafted real-world problem or case study.

Teams work together to define and solve smaller challenges, with facilitator’s help

Learning activities stretch over longer periods of time

Challenges culminate with authentic products (project-based learning) or authentic solutions (problem-based learning)

Edutopia.org is a great resource for learning more about problem and project-based learning


Strategies for Active Learning

Encourage learners to ask “Why?” Flip the classroom Thought experiments Games Mini challenges Drawing


Example: “Why Ask Why?”

You’ve just been told that encouraging learners to respond to new concepts by asking “Why?” leads to better memory.

Ask yourself “Why might that be?”


Social LearningFace-To-Face

Role playing Conversations with

peers Debates

Virtual

Discussion groups Online communities Wikis


Before (Learning) After

Preview what they are about to learn

Remind them what they just learned

Frame the Learning Experience


Pop Quiz Revisited

1. How much do North American companies spend on corporate training annually?

2. What percentage of new skills are lost within one year?

If you remember these statistics, thank the pre-test!


The Retrieval Practice Effect

“If you’re not thinking, you’re not learning”—mental effort is key

Repeated quizzing strengthens learners’ memory better than simple repetition

Testing doesn’t have to be high stakes: self-testing, polling, and other informal methods can work well


“Practice doesn’t make perfect.Only perfect practice makes perfect.”

-Vince Lombardi


Mix It Up

Interleaving: practicing different concepts together in a single session improves real-world performance

vs.


Spread It Out

Spaced Practice: practicing concepts in several short sessions instead of one marathon boosts retention

vs.


Space Sessions Thoughtfully

Optimal Intervals-letting the learner do some forgetting between practice sessions strengthens memory

vs.

vs.


Final Quiz

What are the 3 categories for ways to improve learning?

Name as many items in each category as you can. (There are 10 total.)


Thank you!

For more information, visit lynda.com or email [email protected].

mailto:[email protected]


Q&A

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