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SaaS Platform for Social Referral Marketing Short Overview This document is confidential and is intended solely for the use and information of the client to whom i Moscow, June 2014

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Page 1: 11 flocktory

SaaS Platform forSocial Referral MarketingShort Overview

This document is confidential and is intended solely for the use and information of the client to whom it is addressed

Moscow, June 2014

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Flocktory is a data driven B2B SaaS platform which activates social media potential at less marketing expense

The problemsClassical online marketing becomes increasingly expensive

An overabundance of offers leads to customers reacting less to campaigns

Businesses struggle to define a successful marketing strategy harnessing the growth of social networks to yield clear bottom line results

The value

Increase of sales

Increase of customer lifetime value

Decrease of marketing costs for customer acquisition

Increase of brand awareness

Identification of true influencers & brand evangelists

1

2

3

4

5

Platform empoweringe-commerce brandsthrough targeted use

of social referrals5

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To prove the first hypothesis we started and realizedthe first functionality of our roadmap in 2013…

After completing the checkout process at a store the customer sees an offer

The popup offers your customers a special bonus for their friends incl. a potential bonus for themselves

Doing something positive for friends adds meaning which makes customers want to share the offer in social networks

If a customer’s friend uses the offer to buy, the original customer gets rewarded too

A customer perspective of our “post-checkout referral marketing system”

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…Providing a post checkout B2B referralmarketing solution

1Integrating Flocktory is an easy process in just 7 minutes with any CMS

2After integration anyone can create their own unlimited customizable campaigns

3Use default templates and texts or create their own ones, controlling all visual elements

4Analytics by campaign allows for tracking of results throughout the sales funnel

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Travel

We have proven value and are used by leading market players in e-commerce

Sample of our enterprise clients

Hypermarkets Fashion Electronics Others

Diff

ere

nt

siz

es

Different segments

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Our current platform has delivered clear bottom line results and continues to grow

JulFeb

Dec

Oct

Nov

2.500

3.000

3.500

4.000

Sep

0May

JunMar AprJan

2.000

1.500

1.000

500

4.500

Aug

0Dec

Nov

May

AprMarFeb

Jan

10

20

30

Jun Oct

Sep

Aug

Jul

40

50

60

70

2014

2013

Generated transactions, in 000’s per month, year over year

comparison

Generated transactions, in mln USD per month, year over year

comparison

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Flocktory has full data transparencyThis collection is growing ca.>100% per month with over 8 mln. unique customer profiles

Number of Unique customers registered

Number of Repeat customers registered

Flocktory # of transactions registered & their value in bln

RUR

Number of unique customers registered per month & share of

repeat customers, in mln

Number of Unique transactions registered

Transactions responsible for XX Revenue

11

10

9

8

7

6

5

4

3

2

1

0

2.0

1.5

1.0

0.5

0.02.141.1

412.1

311.1

310.1

39.138.137.1

36.135.1

34.133.1

32.13 3.14

# of transactions, mln Value, bln RUR

2.1412.13

11.13

10.13

9.138.137.13

1.14

6.135.13

4.133.13

2.13 3.14

1.6

6.2

3.2

5.7

5.2

4.3

3.7

2.72.3

1.9

1.31.10.8

7.9

81% 79% 75% 73% 73% 72% 72% 70% 68% 70% 69% 66% 66% 66%

19% 21% 25% 27% 27% 28% 28% 30% 32% 30% 31% 34% 34% 34%

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Possible application methods have different goals and targets based on various types of users and usage scenariosMost users comes to a site as

“professional viewers” to browse (average conversion ~1%)

Since traffic is not free it is important to make every effort to:

− Increase conversion rate− Create leads (newsletter

subscription etc.)− Get other useful actions which

result in increased ROI (like, share, etc.)

Сustomized referral programs provide numerous opportunities offering a “be rewarded for your friends’ purchase” deal

− Increased conversion via a realized reward

− Activation of leads and subscriptions

− Etc.

Pop up Button Banner Element after action 8

Initial product didn’t stay alone for longPre-checkout allows for new type of site personalization bringing newcustomers and helping with other KPI’S (e.g. current conversion, lead generation)

Problem

Mainpage

Deals page

Account

Catalogue/categories

Productcards

My basket

Thank you

Target new users for lead generation

Recommendations that increase conversion via rewarding of friend’s purchasesTarget new

customers in search of a “good deal”Target loyal customers

Target interested users to increase conversion

Post-checkout described on previous slides

100%

2%

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Flocktory’s partners today whowill be offered Exchange or signed up

Not all clients

1) Metrics used: brand, size, conversion in category2) Every player controls their blacklist3) Both legal & technical security

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Maintain the highest quality partner network, avoid brand dilution and create most targeted and personalized offers to clients

Exchange top1 traffic between non competing2 players

The network will always include only top players3

Never allowing for data leaks

Flocktory ensures partner quality & security3

Our approach

Choose who to “exchange” with

Choose what KPI’s to target and focus on their results

Use consumer data to create flexible scenarios

Tailor your campaigns as much as needed

Customers options

Next was ExchangeActing as a trusted traffic network based on big data analytics between tope-com players and special partners

Fashion

Travel

Daily deals

Banks

Hypermarkets

Electronics

Special goods

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While Sales is land grabbing,Development is building productsAnd step by step introducing them to the market

Flocktory’s development follows a clear product roadmap

Comments

Our team is moving step by step – getting acceptance from the market & adopting received feedback into new products

Being able to provide all the comprehensive tools needed in referral marketing in one platform solution is the only way to monetize our true value for clients

Main benefit that got us to where we are is our connection with social networks and the use of large data amounts for optimization

Already realized Partially realized Plan 2014

Others (incl. Feedback platform)

Customer exchange platform

Standalone referral marketing

Pre-checkout referral marketing

Post-checkout referral marketing

Social data collection

Social data analysis

Retargeting via social data – history of purchases

Customization of referral deals

Other

Functional dimension

Depth dimension

Geography

2 Markets

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History ofpurchases

Socialmedia profiles

Influence indicators (how to influence this client and how he/she

influence others)

Matching data

Spectrumof Flocktory’sdata set

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Extended customer profiles

Value opportunities

1

2

3

4

5

Personalized shopping

Retargeting using Influence

Cross selling

Repackaging data for brands

Multichannel activation

There are many SaaS solutions which work with the history of purchases and equally as many which work with social data

There are hardly any which combine both

We see 100% of all transactions from any store integrated with us

At the same time we collect social profiles from buying customers

Matching both creates untapped value potential

Data will be used to optimize results for key clients, enlarging the value proposition

Additional clients can be brands, multichannel retailers etc.

FlocktoryA strong functional dimension earning money but above all – data as a unique asset

ID: 4101230Name: Maria S.Age: 23Sex: FemaleLocation: Moscow

Connected profile: VKNetwork reach: 525Flock score total (Influence): 64Successful conversions: 10Avg. conversion per Offer: 3.1

Buying behaviorBuying interests: Fashion, TravelAverage check: 5,500 RUR.Purchase frequency: 2 per monthInfluential in: Fashion, EventsPotential influence: Travel

Suggested incentive forFashion Incentive: CouponAmount: 350 RUR

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Simon Proekt

Mobile: +7 967 068 5325Skype: SimonProektEmail: [email protected]: www.flocktory.com

If you are interestedin more information,

please contact: